Miss Istanbul Hotel & Spa
Location: Hocapasa Mahallesi, Darüssaade Sk. No 3, Sirkeci Fatih, Istanbul, 34110, Istanbul, TR
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Luxurious Spa
Immerse yourself in luxury at the full-service spa offered by the hotel. Indulge in a range of rejuvenating treatments and massages to pamper your mind and body.
Recreational Amenities
Relax and unwind with the hotel's recreational amenities, from the indoor pool and seasonal outdoor pool to the option to rent bicycles. Stay active and make the most of your stay.
Gastronomic Delights
Tantalize your taste buds with exquisite dining options available at the hotel's restaurant. Whether it's a hearty lunch or a gourmet dinner, savor every bite. Don't forget to enjoy a drink at the bar/lounge.
Book your stay now at Miss Istanbul Hotel & Spa and elevate your Istanbul experience with our top-notch amenities and convenient location near the city's key attractions.
Important Information
- The seasonal pool will be open from May to October.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Outdoor pool - seasonal
- Steam room
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Turkish bath/Hammam
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free buffet breakfast
- Banquet hall
Rooms Available
-
Standard Triple Room
1 Double Bed and 1 Twin Bed
323-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Standard Double Room
1 Double Bed
269-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Economy Double Room
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Family Room
2 Twin Beds and 1 Double Bed
377-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Economy Single Room
1 Twin Bed
161 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Standard Single Room
1 Twin Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Standard Twin Room
2 Twin Beds
269-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
Guest Reviews
- Nomad549384 (10/5): best hotel - we stayed at this hotel for 7 days. from syart to finish it was most wonderful experience. we were greeted with warm welcome. the room was spacious and very clean. we used the spa every day and it was all free. breakfast was lovely lots of choice . staff were very helpful and did alot to make our stay comfortable. even we had a cake and ballons and flowers to celebrate my birthday. i would definitely recommend this hotel if you are looking for a relaxing stay after the busy outdoors.
- pirmohamedp (2/5): Avoid at all costs - AVOID AT ALL COSTS Our group of five male adults booked two rooms at Miss Istanbul Hotel, and unfortunately, this was one of the worst hotel experiences we’ve ever had — anywhere in the world. Before arrival, we made clear requests: • Two interconnected rooms • All single beds (as we are all adults) • Smoking rooms • A small birthday acknowledgment for one of our friends turning 39 Shockingly, none of these requests were met. Upon check-in, we discovered one room had a double bed and a single bed, not all singles. When we politely asked the manager, Mr. Sinan, if the rooms could be adjusted, his behaviour was completely unacceptable. He shouted at us in the lobby, saying we’d have to pay €30 extra per night just to have separate beds. I have travelled to many destinations worldwide, and I have never encountered a manager so rude, arrogant, and unprofessional. His body language was aggressive, his tone was condescending, and he had no intention of helping or resolving the issue. It felt as though we were being treated as a nuisance rather than paying guests. To make things worse, his English communication was extremely poor, making it impossible to discuss our concerns properly. Even when we asked for something as simple as extra duvets, we were told, “housekeeping is closed.” This is not the level of service you’d expect from a hotel rated over 9/10. There was no effort from the staff to make our stay comfortable — no follow-up, no assistance, and no gesture for the birthday we had mentioned in advance. The customer service was zero. The rooms themselves were small, cramped, and poorly maintained. The bathroom was dirty, and there was hardly any space for luggage or clothing. We were given only two towels for three adults, and when we asked for another, the request was ignored. As for the breakfast, it was simply terrible — far below even basic standards. The quality and variety were extremely poor. I would rate it 0/10. We ended up eating breakfast elsewhere. Throughout our stay, no one checked on us, and the noise levels were high both inside and outside the hotel. It genuinely felt like the staff and management did not care at all about guest satisfaction. I’ve visited Istanbul more than five times, and I can confidently say that this hotel is one of the worst I’ve ever stayed in. I have family members who stayed here previously and had similar bad experiences, so clearly nothing has improved. In summary: • Unhelpful and rude management (Mr. Sinan) • Zero customer service • False advertising regarding room requests • Poor hygiene and maintenance • Awful breakfast • No professionalism whatsoever This hotel does not deserve its 9+ rating — in reality, it should be a 3 or 4 at best. There are many other hotels in Istanbul with kind staff, clean rooms, and genuine hospitality. I would strongly advise against booking Miss Istanbul Hotel. Save your time, money, and peace of mind — look elsewhere.
- ABDUL46 (2/5): AVOID AT ALL COSTS - Miss Istanbul Hotel Sirkeci: A Disappointing Stay Defined by Aggressive Management Overall Rating: 1/5 (Terrible) My recent stay at the Miss Istanbul Hotel in the Sirkeci area was profoundly disappointing and unacceptable. While one hopes for professionalism and hospitality, our experience was defined by extremely poor customer service and numerous issues with room quality. The most egregious issue was the conduct of the management, specifically an individual named Sinnan. We politely requested to change our room due to the unsuitable size (a request we made knowing previous family members had faced similar issues here). The manager was immediately abrupt, aggressive, and rude, showing zero willingness to listen or help. He was not prepared to listen to our concerns, ultimately shouting in the lobby so that the entire area could hear the confrontation. This kind of confrontational and aggressive behavior from hotel management is utterly inexcusable. Furthermore, there was a significant language barrier as personnel seemed to speak hardly a word of English, making basic support or assistance impossible. We felt completely abandoned, with no one checking up on us or offering any kind of help. The room quality itself was substandard. The bathroom was dirty upon arrival, which is a major hygiene failure. The rooms are far too small; they are not appropriate for two people, let alone three, leaving us severely limited with space for both luggage and basic cupboard storage. Compounding the physical discomfort, the noise level was excessive. Finally, the breakfast was a major letdown, scoring a definitive 0 out of 10. We are extremely disappointed with our entire experience. This hotel is not recommended until a complete overhaul of customer service, management training, and room maintenance is implemented. Fellow travelers should be aware of the aggressive attitude and lack of support from the staff before booking here.
- R8178IPmarkc (6/5): Clean, comfortable & affordable - The room was clean, comfortable & affordable while most staff members friendly & helpful. Good location for entertainment & the breakfast was reasonably good.
- Guide09224751152 (10/5): To whom it may concern in Miss Istanbul Hotel &Spa - Thank you for your hospitality and generosity,I truly appreciated the warmth and comfort you provided, and we enjoyed our time in Miss Istanbul hotel and I recommend the visitors who are thinking to visit Istanbul to stay in Hotel with nice staff, delicious food and amazing location
- hichambenabdo (2/5): Horrible Stay - This hotel has an excellent location; however, the staff are extremely rude. The laundry service is outsourced, and you might wait several days before they collect your clothes. If you ask about your laundry more than once, the staff become very irritated. The toilets are smelly. Management were trying to bother us, they even called us to complain about the same smell we have complained about stating that the smell is because our kids were doing their needs outside the toilets. As if we came from a jungle. It was so insulting! Even when I was trying to explain to the manager that we have complained about the same smell coming from the toilets, he didn't even bother responding as a man. They were just trying to push us out. Some staff even admitted that management is rude because we got a good rate through online booking platforms, while they could have charged more to direct customers. Room service is good if you fill with tip the envelope they put in your room for tips. If you forget, then it's a trash. Overall, our stay was unpleasant, but unfortunately, we had booked several days in advance.
- Jérôme (8/5): Situation exceptionnelle et literie de qualité - Situation de l'hôtel en plein coeur de Sultanhamet. Hôtel avec petit dejeuner continental de très grande qualité. La literie est neuve et très confortable. L'état général est néanmoins vieillissant et nous n'avons pas pu profiter entièrement de la piscine fermé le lundi et jeudi. Dommage que cela ne soit annoncé dans la réservation.
- 100rosak (2/5): FORFÆDELIG! - Never again this hotel! There is NO service, the staff is really rude and neither says hello nor good morning, they snap at the guests and are of no help! Not only that, but we had booked a standard room, which was terrible! The windows were drafty, so it was cold all the time, it says that it is soundproof, which is a big lie, you can hear people next door when they talk and when they are in the shower, the extractor fan in the bathroom is extremely noisy, and the room itself is worn out, there is a broken bedside lamp and worn furniture. The breakfast is not very good! But the worst part is that the staff has not learned to smile at their guests! Terrible experience, it ruined our entire trip... Aldrig nogle sinde dette hotel igen! Der er INGEN service, personalet er virkelig sure og siger hverken hej eller godmorgen, de snære af gæsterne og er til ingen hjælp! Ikke nok med det så havde vi booket et standart værelse, som var forfærdeligt! Vinduerne var utætte så der var koldt hele tiden, der står at der er lydisoleret hvilket er en stor løgn, man kan høre folk der bor ved siden af når de snakker og når de er i bad, udsugeren ude på badeværelset larmer helt vildt og selve værelset er slidt, der er en ødelagt natlampe og slidte møbler. Morgenmaden er ikke særlig godt! Men helt klart er det væreste, at personalet ikke har lært at smile til deres gæster! Forfærdelig oplevelse, det ødelagde hele vores tur..
- monikalP6879CL (2/5): Disappointed experience 👎👎👎👎 - I am extremely disappointed with the experience at this hotel, particularly due to the unprofessional and rude behavior of the reception staff. My family was staying at this hotel, and as a visitor, I expected to be able to see them in a respectful and welcoming environment. However, the reception staff refused to let me visit their room, instead forcing me to wait in the lobby for an unreasonable amount of time. The staff displayed a complete lack of customer service, treating me with disrespect and showing no willingness to accommodate even a simple request. Their dismissive attitude and unwillingness to provide any reasonable explanation for this policy made the experience even more frustrating. A hotel should prioritize hospitality, professionalism, and guest satisfaction, but this establishment failed in all aspects. If this is how they treat visitors, I can only imagine how poorly they treat their paying guests. I strongly advise anyone considering this hotel to look elsewhere if they value good service and a welcoming atmosphere. This was an unpleasant and disappointing experience that I would not wish on anyone.
- 813ekaterinac (2/5): Be wary - After checking in we found that there was water leaking from the ceiling onto the beds and floor. Reported to reception who refused to move us suggesting to "maybe move the bed',. You cannot be expected to stay and sleep in a room where water is dripping on your heads! Had to find alternative accommodation in the middle of the night and move there instead. I am an experienced traveller and not a serial complainer: can overlook tired-looking rooms and the fact that the room is located in the basement in the staff wing next door to the kitchen as long as it reflects in the price. But c'mon, if you don't respect your guests, have a bit of respect for yourselves and your proclaimed stars. Rooms like this cannot be offered for booking.
- Escape583682 (2/5): Don’t stay unless you’re married because… - I DO NOT recommend this hotel unless you are a married couple. They did not honor my reservation even though I prepaid. Luckily they gave a full refund but sometimes the city is sold out. What then? In 2024 it’s CRAZY WORK. No disclaimer on the Priceline website either.
- Mehmet (6/5): - Maalesef ilk verilen oda kokuyordu ikinci biraz iyiydi sıpa ve kahvaltı çok iyi di
- Mohamed (4/5): - le personnel tres tres bien
- Furqan (2/5): Stay away from this place !!! - If I could give this hotel zero rating I would. Save your money and stay someplace else. Hotel is a 4 star scam. Front desk employees are rude, very rude. We’re paying guests but they make us feel as if we’re seeking free shelter. Whole hotel is a catfish, worst experience ever. I couldn’t even cancel my reservation as they do no refunds. First they gave us basement room with no airflow, then comes the foul smell from their drains. Literally had to beg to switch rooms, and eventually did after a screaming fest in the lobby. Seven days in hell. Save your money.
- Alain503 (2/5): Don't go there - This is just a terrible place. We went there and asked for an onvoice after our stay. They never made one. So we contacted them via booking + 5 emails. Never repliee. Then of course we called (3 times) each time they pretend they'll do it the next day and don t do anything
- Rokci (10/5): Enjoy at Miss Istanbul Spa&Hotel in the heart of Istanbul - I visited Istanbul with four other colleagues for a congress. We enjoyed our 5-day stay in Istanbul, full of experiences, history, hospitality and kindness of people all over the city. We stayed at Miss Istanbul Spa&Hotel, which is located in the heart of Old Istanbul City (Sirkeci quarter). The location is perfect for tourists. All main tourist spots and historical sights are only a few hundred meters away. The neighborhood is clear and quiet with many shops and good restaurants. The rooms are small, but clean and tidy. For breakfast we were offered a wide variety of food including local specialties. The staff is extremely polite, helpful and kind, willing to give useful tips regarding sightseeing and visiting the city. In the evening, we enjoyed the relaxing atmosphere in the spa, which offers a swimming pool, Finnish sauna and Turkish baths. I hope to come back soon.
- Michaela (6/5): - Wir hatten zuerst en Zimmer ohne offenes Fenster, uns wurde gesagt, dass wir aufgrund unserer günstigen Buchung nur eins im Keller bekommen - und das geht gar nicht. Wenn ich für weniger Geld auch weniger bekomme, möchte ich das im Vorfeld wissen. Da unser Sohn Asthma hat und auf frische Luft angewiesen ist, haben wir am zweiten Tag ein neues Zimmer bekommen, ohne Probleme. Das Hotel ist ansonsten in bester Lage und auch so waren alle nett. Das Parkgebühren nur bar gezahlt werden durften, ist für ein Hotel dieser Klasse sehr suspekt.
- Murat (6/5): - Schlecht war die Zimmer hatte kein fenster.Die Lage war Sehr gut
- Aleksandra (8/5): - Super Lage,leckeres Frühstück
- Eser (6/5): - Super fin placering med en masse seværdigheder og spisesteder indenfor få afstand . Der serveres også en fin morgenmad udefra omstændighederne Dog lå utilfredsheden på følgende: - ingen fitness faciliteter selvom der skiltes med det - ingen tyrkisk bad, selvom der skiltes med det - massage personalet havde mere travlt med at ryge op ad vores værelse end passe deres arbejde - virkelig mangelfuld rengøring, kaffekopper blev ikke skiftet men blot skyldet på værelserne , hvor vi selv måtte gøre dem dagligt rent .. toiletterne blev heller ikke rengjort , og dårlig udluftning i toiletterne . Værelserne var ok, men lidt slidte Ikke et sted jeg vil komme igen - men hvis man blot søger et sted at sove med central placering , er stedet glimrende - men forvent ikke mere
- hahaSmg (8/5): Beautiful hotel - we stayed at this Beautiful hotel in September , hotels location is the best, its in a center of Istanbul, walking distance to the metro, tram, Aya Sofia , Galata bridge Grand bazar, etc , room is small, but clean with delish breakfast , beautiful lobby, wet and dry sauna, / pool, if i come back to Istanbul , i would stay here again
- 733leighm (10/5): Amazing Hotel, Perfect Location, Great Staff! - Perfect location to explore Istanbul, very close to the Blue Mosque, Hagia Sophia & the Grand Bizarre to name a few. This hotel has everything you could want, staff are attentive & helpful, it is clean & comfortable, rooms have air conditioning & they give you plenty of bottled water. Breakfast is great, there is so much choice. I would definitely recommend & hope to return next time I visit Istanbul.
- Eddy (8/5): - Perfect for tourist, close to many attractions
- vito (10/5): - Ottima struttura. Al centro per visitare a tutto a piedi . Bravi tutti
- Anna (10/5): - Hôtel très confortable avec un excellent SPA. Personnel aimable. Très bon petit déjeuner
- FATMA (6/5): - Schöner Aufenthalt mit toller Lage Unser Aufenthalt im Miss Istanbul Hotel & Spa war insgesamt sehr angenehm. Besonders positiv hervorzuheben ist die zentrale Lage des Hotels – viele Sehenswürdigkeiten, Restaurants und Geschäfte waren bequem zu Fuß erreichbar, was uns den Aufenthalt sehr erleichtert hat. Das Personal war durchweg freundlich und hilfsbereit. Als das erste Zimmer für uns etwas zu klein war, wurde uns sofort und ohne Probleme ein größeres, komfortableres Zimmer angeboten, was wir sehr zu schätzen wussten. Ein kleiner Kritikpunkt war die Sauberkeit, besonders im Badezimmer wo wir Schimmel entdeckt haben. Die Reinigung könnte gründlicher sein. Das Frühstück war gut. Allerdings gab es an manchen Tagen Zusatzkosten mo di mi do war z.B omelett im inbegriffen frühstück drinnen aber rest der woche mussten wir dafür zahlen so wie z.B auch getränke (orangensaft) obwohl das Frühstück bereits im Preis enthalten war. Insgesamt hatten wir einen angenehmen Aufenthalt, vor allem dank der hervorragenden Lage und des freundlichen Services. Mit kleineren Verbesserungen bei der Sauberkeit und den Frühstücksoptionen wäre das Erlebnis perfekt!
- Sebastien (8/5): - Nous avons passé un bon séjour, la chambre était petite mais cosy et bien agencée. Les 2 points négatifs sont l’insonorisation car tous les bruits raisonnent et le stationnement car avoir une voiture pour venir à cet hôtel est un inconvénient. Sinon tout le reste est irréprochable….
- Lars (10/5): Sentralt hotell - Sentralt hotell i Sultanahmet. Gåavstand til de mest kjente severdighetene, og kort vei til trikk og metro. Hyggelige ansatte og lett å be om hjelp. Første natten fikk jeg et knøttlite rom i øverste etasje, noe jeg slett ikke hadde bestilt. Dårlig start, men det løste seg da jeg sa i fra. Det lille bassenget ute var deilig å bruke da jeg trengte pause midt på dagen. Ikke så stort, men det gikk greit så lenge solsengene ikke ble okkupert av gjester som ikke var der …
- Aurelia (10/5): - This experience it was amazing. Thank you for everything.
- Doochi (6/5): Good Hotel with Impressive Amenities but Unwelcoming Reception Staff - Overall, the hotel is good with impressive amenities, though there are a few issues worth noting. I had booked a garden view room but was initially given one with a view of a wall. When I brought this to the reception staff's attention, their response was rather indifferent and dismissive. They suggested I could address the issue the next day and claimed there was no manager available. When I questioned why I wasn't given the room I had booked, the receptionist told me it wasn't necessary to receive the room I had reserved. This was the first time I'd encountered such a response, and the lack of warmth or hospitality was disappointing. The following day, I was offered a different room. Although this room was supposedly an upgrade, it had one twin and one single bed and was the same size as the original room, with limited space for luggage. Again, there was no apology or friendly demeanour from the staff. On the positive side, the other hotel staff, particularly the spa team—Mert, Alperen, and Ceyda—were fantastic. They were consistently friendly and eager to assist. The cleaning staff were also great, ensuring that the rooms were spotless throughout my stay. Additionally, the breakfast provided was decent, surpassing many other four-star hotels in Istanbul. The standout feature of this hotel is its amenities, including two pools (one indoor and one outdoor), a hammam, a sauna, and a steam room. These facilities are quite rare in a four-star hotel in Istanbul. In summary, while the reception staff's attitude and the room sizes left something to be desired, the outstanding spa team, excellent cleaning staff, and impressive amenities make this hotel a worthwhile choice. If I hadn’t experienced the friendly and helpful attitude from the other staff, I would have surely given this hotel a 1-star rating, as staff attitude makes a significant difference. Note that getting an Uber to and from the hotel can be challenging, so taking the nearby tram is a convenient alternative.
- 381ayubm (10/5): Great hotel - We were given a family room in the basement without a window As we had paid for a garden view room we were switched rooms two days later due to the hotel rooms being full. Hotel staff very helpful and the manager kept his promise on room swap. Hotel location great just behind the mamary sirkeci station and close to gulhane tram stop Also close to the ferries and shops Rooms were cleaned daily and were provided water and slippers daily Only negative was the shower water was slow to drain Breakfast was excellent and was open upto 10.30 Had a wonderful time at the hotel.
- ziaratk2022 (10/5): Excellent Hotel & Facilities - Excellent hotel, was welcomed by CAN and he was just wonderful, and his attention to detail and care was amazing. Thank you CAN for making our stay at Miss Istanbul so much more enjoyable. You really went out your way to ensure we were having a good time. We will visit again for sure.
- TazMJ (2/5): Well below par! - We were booked for 4 nights & ended up leaving after 3 nights and getting an early flight home due to illness. Pros The only positive here was the cleaning lady. She was the only person willing to help. When we got sick she cleaned the room / bathroom, changed our sheets/towels & gave us extra water, tissues etc. Cons The bedroom was dated with uncomfortable beds. The bathroom was the worst. I can describe it as minging - it was worn, needed a deep bleach clean around the shower area and had holes everywhere. The male staff on reception were rude and unhelpful. We asked to change our room several times and they just kept making excuses of a manager not being there. Then they were changing other people’s rooms when they were not happy though! The breakfast was average & limited. Unfortunately apart from the bread and fruits nothing tasted fresh. They had food on display but it was really bizarre - it was the same food on display for the time we were there! I would never ever stay at this hotel again!
- Patricia (10/5): - 2nd time staying at this hotel - great value for money. Fantastic customer services, lovely clean rooms and great spa faciity on site. Close to main sites and shopping. Staff helpful and friendly fantastic bufffet breakfast highly recommend
- Pieter (8/5): - Good location. Facilitaire are Old but okay. Rooms are a bit small
- Recep (8/5): - Hôtel très bien situé proche de st sophie a pieds. Arrêt de trame au oied de l hôtel. Restaurants , epucerie et magasin proche. Piscines tres sympathique chambre agréable.
- Mirveta (10/5): - Staff was very helpful. Very nice hotel.
- Syed (8/5): - Didn't like that end of floor A hallway was not lit up and floor A flooring was carpeted compared to other floors which were tiled. If you can live without a window then overall very satisfied especially with complimentary breakfast buffet and yes I wouldn't hesitate to stay there again.
- Christelle (6/5): - Beaucoup trop de bruit ! Hôtel à la décoration vieillissante. Le personnel de nettoyage est très sympathique et souriant mais les hommes à l’accueil ne sont pas sympathiques. Chambre sombre, restaurant au sous sol. Un réel manque de luminosité.
- Anja (8/5): - Alles sauber, guter Service.
- John (10/5): - very pleased with our stay at this hotel. We had a family room for 3 adults. Room was a good size and Bathroom facilities were very good with plenty of towels. The hotel staff were very helpful in all matters and the breakfast service was faultless. I did not get chance to try the pool but it looks very nice. I would be happy to stay here in the future.
- Elena (10/5): - Perfect location for visirors to explore Istanbul. The swimming pool and hamam are useful after a long day . Good breakfast.
- Robert (10/5): - Convenient
- Mark (8/5): Romantic get away - Hotel location is very good, excellent for the major sites and attractions. The spa facilities and pool are also good. Outside terrace very nice, although pool had not yet been filled during our stay. Beds are terrible! We had bad backs for 4 days The breakfast was ok but needs a more continental feel. The coffee was terrible…undrinkable. So we went to the cafe near by. Overall, we enjoyed the stay and a few refinements would make the hotel excellent!
- Suha (8/5): Pleasant stay - I love the location, employees are all great, the only issue I have with this hotel is rooms are small and warm and some rooms don't even have windows to get some air, but the staff make up for that , I was there on my birthday and without me mentioning that, I came back to my room to find it decorated and a medium size cake with candles on the dresser with birthday wishes, I thought that was very sweet of them and I really appreciated that gesture. despite the room size, I will go back to this hotel, and again thank you to the staff.
- antonino (10/5): - A hotel placed in a very convenient position to visit the historical center of Istanbul. Very friendly and helpful staff, which is an essential aspect. Excellent breakfast. The SpA is beautiful. I will be back.
- Rizwan (2/5): - Horrible experience , my flight was delayed 3 hours and due to terrible traffic in Istanbul My wife and I arrived at the hotel around 8:30 pm. The hotel reception flatly refused and said we don,t have any reservation with them , even though I shown the confirmation email from Expedia , they just said that no reservation for us . I had to go around in other hotels in the area and after checking several hotels I luckily found a room in another hotel. It was a not a good experience , very rude and unhelpful staff an management of Miss Istanbul Hotel .
- Adil (10/5): - It was a wonderful experience and a beautiful hotel. 5 stars for the service and hospitality. Very accomodating and helpful staff. All walking distance to main tourist sites too.
- Hector (10/5): - What you see in the photos is what you get, excellent staff and location in Istambul, i left behind my airpods and sunglasses and they send it over with NO CHARGE AT ALL. Very good breakfast and hot jacuzzi. Will return for sure.
- Elnara (10/5): - Very nice hotel!! But a bit noisy!!! U can hear everything!!!in general everything was good and all staff was very helpful and polite!!
- Loay (10/5): Perfect hotel - It was perfect, the hotel is close to the trumvay 1 min walking Rooms are so clean This is not my first time in this hotel I will definitely come back again
- Netsayi (10/5): - The breakfast was excellent and in abundance.
- Suha (10/5): Great Location - We were very pleased with overall experience, staff is wonderful, I just wish breakfast staff would be a little more quiet, they chat the whole time and are very loud , the dinning area is loud enough and staff should be more quiet, other than that, staff were amazing and hotel feels like a true hotel and loved the location, I will most definitely be staying there again if the price is right.
- Zeliha (10/5): - Ich war so begeistert, dass ich gerne wieder hin möchte. Besonderer Danke an das Personal. Die Lage ist perfekt, alles Gehminuten enfernt. Vielen Dank Miss Istanbul
- Magdalena (10/5): Good hotel - Super hotel, beautiful, and top staff
- Daniel (8/5): -
- Ali Ahmad (10/5): - Sehr schon hotel Personal und Zentrum näher
- Maimoona (6/5): Average hotel in a good location - Pros - located walking distance to two tram lines Spa is nice however the female only sauna was nit available for a full week throughout our stay Cons - reception staff are unhelpful and not friendly. They all seem to have a chip on their shoulder. I believe this attitude comes management above who are probably not treating them well and this is reflective in their behavior tiny basic rooms for the amount they charge Breakfast was average
- Jaygi (4/5): - the staff were ok. i felt my room was truly cleaned when i leave a tip. No air condition during winter so make sure you book a room with window so you can open the window when its hot. the mosquitoes do come in when you open the window so beware.
- Mariya (8/5): - The place was pretty great, the only problem was, that the bed was too short. The spa and the services they offered where a special treat, go find Arman, and let him do his magic ☺️🥰
- Bassam (10/5): - Excellent location and service
- Ofer (10/5): - Excellent
- Verified traveler (8/5): Decent hotel, could be better - The hotel was good, they initially put us in the wrong room, then put us in a room with construction going on, then on second day we finally got the room we paid for, aside from that the hotel wasn’t bad, had a nice vibe however the cleanliness was a pain point, mould on wall in shower, walls had cracks in them. If they clean up the place thoroughly I would definitely stay again.
- Paul (8/5): - Location , taxi drivers have difficulty finding the hotel.
- Khaled (10/5): Miss istanbul hotel you are very good - This hotel is the best hotels in all turkey, i love this hotel soo much, you are perfect 😍 Thank you Miss Istanbul ❤❤❤ Khaled Menawi
- Timothy (10/5): Amazing Stay!! - Staff was attentive, the massage/spa/pool was great, the room was clean and bed was extremely comfortable, everything was fantastic. We had an amazing stay at an amazing hotel in an amazing city.
- Verified traveler (6/5): - Could have been better
- Farid (10/5): - Excellent customer service, swimming pool for kids to enjoy ..good hotel for family
- sahar (10/5): Amazing service - Very clean,people at front desk are super nice and helpful
- Hussein (10/5): Excellent hotel - Hotel is in an excellent location with connectivity via tram system nearby. Nice quiet area. Staff at hotel were excellent. Spoke English well and very helpful. Abdullah at the main desk gave us a choice ofntwo rooms and was very catering allowing late checkout
- Oana (10/5): - Excellent hotel with excellent location located at the city center,extremely clean & comfortable . Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you!
- Irfan (8/5): - Good location, facilities value for money. Recommended :)
- Shabnam (10/5): - We had an amazing stay at miss Istanbul hotel & So
- Musab (8/5): - Perfect except the air conditioning isn’t the best
- Verified traveler (10/5): - The hotel was beautiful and the staff were fantastic and the location was spot on.
- Manushaqe (10/5): - The hotel is so near the major attractions of Istanbul. The staff was very helpful, so ready to answer any questions and to suggest the best. The breakfast was excellent. We enjoyed so much staying there.
- Nayim (10/5): Excellent customer service - excellent customer service , staff very friendly and helpful , big clean rooms, , lot of choice at buffet breakfast , clean swimming pool , sauna steam Turkish hammam , close by to so many shops and restaurants , about 10 mins walk to blue masjid , Topkapi museums , me and my family had brilliant time .
- Verified traveler (6/5): i don't recommend and never return there - We pay a type of room with a city view but they give us a different type of room without a window on -1 level. After that, they told us to stay only 1 night and after they will give us our booked room, which was not true. At the same time, they told us they will refund the first night but the same did not happen. After that the breakfast it is very poor for 4 stars hotel. We try the SPA massage service and paid for 80 minutes but they keep us around 60. PRO: the hotel is clean and near most of the touristic points.
- Verified traveler (10/5): Thumbs up - Overall, have enjoyed our stay here
- Verified traveler (10/5): - Excellent location, very close from major historical sites. Breakfast was good.
- Khaled (10/5): - It's perfect hotel and staff thank you soo much, you are the best hotel in Istanbul
- Verified traveler (10/5): - swimming pool outside, great breakfast, free turkish coffee at the reception, amazing location, friendly and funny staff! will definitely stay here again!
- Waleed (10/5): - Great Experience. The prosperity is well maintained and great rooms. Great Customer Service by Abdullah from the front desk.
- Gricelly (10/5): love Istanbul - very friendly staff, hotel always clean, everything is walking distance.. breakfast was delicious every morning.. they even help me with choosing the best tours of the city.. i had lots of fun on my trip ..
- Verified traveler (8/5): - The stay in Istanbul was overall good.
- rishad (10/5): amazing - amazing
- Sarkhan (10/5): Location heart of Istanbul - Clean rooms, location heart of Istanbul, friendly personal, and everything is supper
- Sarkhan (10/5): Excellent hotel, friendly staff personal, - Excellent hotel, friendly staff personal, Clean rooms, location super heart of Istanbul, i will stay in here all my next trips
- Verified traveler (4/5): Not as described, not even close - Its 90 degrees and a barely working AC?? Not acceptable. We had to pay extra to upgrade to a room with a supposedly better AC, but not much. Overall, photos and reviews on the site are misleading and Im sure they’ve been purchased.
- Verified traveler (10/5): - Every thing was perfect we didn’t have to much time to tell them to change the fridge because didn’t work. The cabin shower was fixed without telling nothing. For the rest great.
- M A (10/5): - Excellent.. only thing is that there was bit of noise from the other rooms.. and thats it
- Verified traveler (10/5): - Every thing was excellent location service and clean hotel. I had good time .
- Nora (6/5): Location is really nice, nice view from the window - The hotel suddenly was closed during our stay there and we had to move to another hotel, pack our staff and walk to another place. The service was good and the room was very nice but we didn't have a chance to enjoy it because we had to leave.
Photos
