Holiday Inn Express Chennai OMR Thoraipakkam by IHG

Location: No 5/395, Nehru Nagar, OMR Road, Chennai, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Emergency cord in bathroom
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Queen Room

  The room has amenities such as a 43 inch LED TV, tea and coffee maker and a multi-functional media unit which combines the essential features and functions required by guests when they travel such as Bluetooth, NFC, charging station, radio, alarm clock and hotel phone in one. With up to five charging ports, the device allows guests to charge their iPhone, android, and other portable devices.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Reading light
  • Privacy curtain

• Standard Room with Two Single Beds

  The twin room has amenities such as a 43 inch LED TV, tea and coffee maker and a multi-functional media unit which combines the essential features and functions required by guests when they travel such as Bluetooth, NFC, charging station, radio, alarm clock and hotel phone in one. With up to five charging ports, the device allows guests to charge their iPhone, android, and other portable devices.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Reading light
  • Privacy curtain

• Queen Room - Accessible

  The room has amenities such as a 43 inch LED TV, tea and coffee maker and a multi-functional media unit which combines the essential features and functions required by guests when they travel such as Bluetooth, NFC, charging station, radio, alarm clock and hotel phone in one. With up to five charging ports, the device allows guests to charge their iPhone, android, and other portable devices.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Reading light
  • Privacy curtain

• Standard Room

  The room has amenities such as a 43 inch LED TV, tea and coffee maker and a multi-functional media unit which combines the essential features and functions required by guests when they travel such as Bluetooth, NFC, charging station, radio, alarm clock and hotel phone in one. With up to five charging ports, the device allows guests to charge thier iPhone, android, and other portable devices.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Reading light
  • Privacy curtain

• Standard Queen Room - Top Floor

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Reading light
  • Privacy curtain

• Standard Twin Room with Two Single Beds - Top Floor

  Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This wheelchair accessible twin room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Reading light
  • Privacy curtain

Guest Reviews

• RAVICHANDRAN (10/5): -
• Roy Joseph (8/5): Best suitable for solo business trips - Neat and predictable, value for money. Hygiene Nothing to report since I think it’s worth the money and suites business travellers
• ankitkh (10/5): -
• Hemanth Ananth Ram (1/5): Staff require Much More Training and Better Orientation Better - Location Hygiene
• Yuvaraj (10/5): It was a very pleasant stay. I ordered food at night, and they didn’t include it in the bill, which surprised me. The br - It’s very neatly organised everything Nothing
• Mahitha (5/5): -
• Bhattacharya (8/5): -
• Kameshnaidu1911 (7/5): -
• kasi viswanathan (10/5): -
• Ebenezer (10/5): -
• Bhavya (4/5): -
• prasanna (9/5): -
• prasanna (10/5): -
• Antony (3/5): - Flush stopped working and ac dripping
• kumar (8/5): -
• Karthik (1/5): -
• Lavanya (6/5): -
• Shan (10/5): -
• KSR (10/5): -
• Paul Eric (1/5): -
• rajan (10/5): - Good stay
• Sanjib (10/5): -
• Kannan (6/5): -
• Iqubalhusein (4/5): Poorly maintained, fungus infected bathroom. Cleaning could be improved. - Ok food Too much importance to local cuisine at the expense of international travelers
• Dwarakesh (7/5): - Rooms might have bigger Breakfast service is not good
• Abbas (2/5): -
• . C (8/5): -
• Haimanti (7/5): -
• Govindaraj (8/5): -
• Karthick Raja (3/5): - toilet ,washbasin ,not clear, tiny room, over all not satisfied
• Departure02107339855 (10/5): Breakfast - Resturant person Subir Gupta his service is good
• RANJITH (10/5): -
• Mathes (6/5): -
• Curious11336196343 (10/5): Food - The best part here is food! Especially breakfast!! The way they treated us was good! ( Rajandra)
• Venture23273032166 (8/5): Pleasant Stay with Good Service - Had a great stay! The hospitality and service were excellent. The staff was very friendly and RIN was always ready to help. Rooms were neat and well-kept. Really appreciated the smooth check-in and quick service.
• Sightseer38474974257 (10/5): Cute Place - Had a great time and room are too comfortable and pleasant atmosphere. Breakfast is too good and taste is nice .Their service is too cool and friendly with bright smile Rema she is too friendly and charming person .Thank you all had a nice experience do come and check out with family
• Fearless54974036566 (10/5): Good - Subir has been exceptionally helpful throughout the stay.
• Explore43627309647 (8/5): Very good - Breakfast is very good. Different types of food available.
• Jayanth (8/5): -
• Ashok VeeraRaghavan (10/5): -
• S (3/5): - Too tiny rooms. May be for few hours it works. Not worth otherwise
• Ganesh (1/5): The front desk should gear up. We cant sending adhaar through emails try to interface with qr code. - Breakfast was good and rooms too carped One adhaar per faily should be sufficient. Demanding for very meber was bizarre
• Vasanth (3/5): NOT IHG QUALITY - BREAKFAST WAS VERY BASIC, NOTHING SPECIAL ROOM SIZE VERY SMALL, NO TABLE FOR WORK, NO WARDROBE, BATHROOMS ARE NOT WELL DESIGNED. THE ROOMS ARE NOISY AND IS NOT SOUND PROOF - ROAD NOISE PLUS HEAR OTHER ROOM GUESTS SPEAKING LIFTS ARE NOT SYNCHRONISED
• Pioneer38965864898 (8/5): Location is good, Food is good. But rooms are really small. - Location is good, Food is good. But rooms are really small.
• KHALID (6/5): -
• EASWAR (4/5): -
• Pratibha (7/5): -
• Parthasarathy (1/5): this place needs to clean up the rooms as it is currently uninhabitable - nothing the rooms and corridors had a very bad stuffy smell, was unable to breathe properly.
• corrieh348 (6/5): Good dining room very poor room cleaning and reception. - This is our third visit as foreign visitors. It was shocking to find our room 114 unchecked, with zero toilet paper in the room toilet, and zero soap to wash in the shower- container empty! The towels were one short. When reported to reception this took a long time to rectify. The room was more spacious than before. Our request to the lady at reception for the room to be cleaned whilst we were at breakfast (so that we could return timeously for an Apollo Hospital appointment), was never done ……… !! I would give a shockingly disappointed zero star rating for this visit, but for our breakfast experience. The staff were courteous and attentive and highly professional. Especially Rin. The array and food variety was great. This hotel needs to give serious attention to room cleaning service, reception, and communication between departments. We never once saw a manager……… can that be the problem?
• Sandeep (10/5): -
• Passport17842457938 (10/5): Great - Remi is very sweet. Thankyou for your service
• NITHYA (3/5): -
• Lekshmi (9/5): -
• Lekshmi (9/5): -
• Nagarajan (7/5): -
• Tourist11094772369 (10/5): Comfortable - It was very nice, One staff named Remmi treated us very well☺
• Swaroop248 (10/5): Dosa experience @ holiday inn xpress - Rin from mizoram has given us her golden touch of the dosa experience using your latest dosa printer. Good job , homely dosa and perfect to eat. 👍
• Curiosity51471094202 (2/5): Pathetic - IHG as a brand has gone from bad to worse to PATHETIC! Day -1 we arrive, ask for a plate for dinner they take 1 whole hour and only gets the plate when we asked if they wanted us to come pick it up ourselves. Day -2 I ask for a bandiad which should be a part of any basic first aid kit. They said they don’t have bandaid or first aid. New standards or new low? Attaching a picture of their “VEG SANDWICH” that they keep for breakfast which in general is abysmal. You guys decide if it’s worth going to IHG. I’d say OYO has better service.
• Fearless50007689637 (10/5): Dining exp was top notch , front desk really bad - Dining was so good . But yesterday the front desk lady have some attitude issue , she doesn’t know to greet to a member (IHG) - that was horrible . Special mention to RIN - class example of Passion and customer service ..
• Pioneer53283781199 (10/5): Hasta la viz - Everything is superb!! Service is great!!
• Flyer36580662830 (10/5): Nice business stay - Nagbabu from the front desk was quite proactive to take care of my stay in the hotel. Though small in size, Room was clean and well prepared.
• Heamu (1/5): -
• Shane (5/5): -
• Ebenezer (9/5): -
• Lekshmi (1/5): - disgusting place it cannot be called as a hotel only .. no basic cleanliness , no basic storage
• lingavel (10/5): -
• anju (7/5): - Breakfast was good. The Staff was very hospitable and responsive Breakfast was good but the dinner was not Value for money. Charges are exhorbitant but the food was not up to the mark. The room was also quite small for the charges
• Saabira (4/5): -
• kotha (1/5): -
• Jaikumar (1/5): -
• SUNITA RANI (8/5): -
• Gopalakrishnan (1/5): Worthless property to stay . - Nothing . Extremely worthless property to stay for business needs. 1. The rooms were extremely small. No provision to keep any items. 2. Air conditioning was having no control. Despite being attempted by maintenance person, it was not Ok. 3. The toilet water leaking was an issue which couldn't be rectified . 4. Finally, the room was changed from 4th floor to 7th floor after long waiting.
• Saravanan (1/5): - this room size only very small like bathroom very worst behavior in reception once check the room size then finalize your booking in this hotel
• Gunjan (1/5): -
• Adalene Lydia (4/5): - Nothing actually very small room and the breakfast was worst Everything was bad .. the receptionist was very rude
• Selvakumar (8/5): - Rooms were clean and house keeping good.Laundry facility is good A cupboard would have been better
• Mogral (9/5): -
• SHAMMY (8/5): -
• Belani (2/5): As above - Nothing Rooms were filthy. Breakfast unacceptable
• KSR (9/5): -
• Girish (5/5): -
• rahman (1/5): Worst - Worst Worst
• Mushahera (9/5): -
• Sundararaman (1/5): - Nothing Everything
• gulam ussene (4/5): Hotel was nice but the room was not weath it to stay. - Nothing Room was very very small, TV wasn't working properly after complaining maney time some ingineer came to check and then after and hour it stop working again. Breakfast wasn't ready at 6.30 as they said 6.30 am breakfast will be ready I ask coffee at 6.40 am and they gave me coffee at 7.45 AM and still to maney breakfast items wasn't ready till 8.00
• Joydeep (1/5): -
• Mathes (1/5): -
• Dr (5/5): -
• Joydeep (1/5): Never To Visit This Property Until Pardine Shift takes place with the Hotel Staffs - Horrible. Some items had foul smell but still peoples were eating without complaint. Masala Omlett was very much salty. Real horrible situation. Reception Staff, F&B Staff. No politeness, Rude behaviour
• MATHAVA GURU (8/5): - The facility and location is good
• KM (3/5): -
• Chetan (7/5): -
• josh singh (2/5): Not worth the money you spend - Room is clean and good location Room is too cramped plus no sound proofing from outside noise of road. Worst breakfast ever. No food option. bad taste. No staff to cater people. No one is refilling the food counter. Hardly place to sit. Tables are dirty no one is there to clean it too. When I check in around 2:30 I saw dirty tables from the morning breakfast service as I was waiting there for check in as my room was not ready.
• G (10/5): - Compact and ideal for business trips
• Verma (1/5): -
• Santhosh Raj (5/5): - Was not a good experience for below reasons 1. The AC was not working 2. Haven’t provided extra access card for the room even though I requested for multiple times
• Samyuktha (10/5): -
• Maruthamuthu (4/5): - Only WiFi 1. The toilet spray hose not working 2. Shower hose the water very slow 3. No hanger for us to hang our towel and cloths 4. While showering the water spill outside the room 5. Toilet glass door while closing and opening crack sound very loud 6. Overall a very bad experience
• Lakshminarayana (8/5): No great shakes - Location Not impressive
• Pushkara (5/5): -

Photos