Sussex Palms Holiday Park

Location: 21 Sussex Rd, Sussex inlet, au

Star Rating: 8.7 Stars

Property Type: Holiday park

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• BBQ facilities
• Express check-in/check-out
• Tour desk
• Private check-in/check-out
• Salt-water pool
• Outdoor furniture
• Pet bowls
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby

Rooms Available

• 3-Bedroom Cabin

  1 Queen Bed, 1 Double Bed and 1 Twin Bed

  Features a private furnished patio

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Kitchen with refrigerator, stovetop, cookware/dishware, and coffee/tea maker

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Free WiFi
  • No housekeeping

• Bungalow

  1 Queen Bed

  Features a private furnished patio

  
  

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Kitchen with refrigerator, stovetop, cookware/dishware, and coffee/tea maker

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Free WiFi
  • No housekeeping

• Cabin

  This cabin has a toaster, kitchenware and microwave.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• Cabin

  This cabin features air conditioning, sofa and kitchenette.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• Three-Bedroom Chalet

  This cabin features a kitchenware, kitchenette and air conditioning.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• One-Bedroom Chalet

  Boasting a private entrance, this air-conditioned chalet includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. This chalet features a tea and coffee maker, a seating area, a flat-screen TV and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• KENNETH (6/5): Hosts were friendly & could walk to cafes & water - Location. Coloured cabins looked appealing Needs a bit of tlc in places. Bathroom shower needs new shower head, curtain rail rusted/not good look Beware of cabin entry steps-
• Alan (8/5): There are rooms to improve but I would still recommend this place. - Location is perfect with very nice restaurant nearby. Rangehood did not work. Air conditioning was a bit noisy.
• sharon (9/5): Stayed for a friends party & it was perfect - Great location & clean & friendly Nothing
• NAN-HSIN (7/5): -
• Marina (5/5): Stayed many times and has deteriorated each time. I could not sleep in the sheeting. Smelt yuk! - Doona smelt rotten. Floor was dirty
• Kylie (10/5): Clean spacious and central location - Central to where we attended a function All good
• Jamin (7/5): -
• Jaime (3/5): Disgusting - The location was perfect for fishing and nearby beaches which is why we had booked it. The cabins were dusty and old, needed a good clean. One cabin had sand and dirt all over the floor that we had to clean. The hot water kept going off in the showers after a minute or two of use. Of the four cabins we had, two didn’t have working stovetops, one didn’t have a working stovetop fan. The bbq area which we used for cooking was putrid and had no paper towel, luckily we had bought our own but it was annoying we had to clean it before use when there are signs everywhere saying to clean it when you’re done. One of the plates on the bbq didn’t work at all, the other one we had to keep pressing the light on it for it to work and it took forever. In the bbq area, half the lights didn’t work, and one was on a sensor that went out every two minutes which was very annoying when we were sat to eat. The outdoor table for one of the cabins was incredibly rusty and broken. And the bedding in all the cabins was stained with food and cigarettes and was disgusting. There were never any staff around to speak to either.
• Kellie (2/5): -
• Simba (8/5): -
• Cerri (7/5): -
• Duy (8/5): Cozy little cabin - Location was great and staff were very friendly. Good value for money Beds were quite uncomfortable
• Guest (9/5): - All other things are good Shawer Water flow is needed to be improved and wifi signal was not good
• Geraldine (7/5): -
• Merry62 (8/5): -
• Karin (8/5): Have stayed here a few times over the years, clean & conveniently located. Staff very helpful - Conveniently located and clean
• Rob (10/5): Loved this park - fantastic Park at a great price and a lovely location !
• David (4/5): Disappointed - Not a lot The wifi didn’t work at all the whole time I was there, the permanent residents that live there are very rude, abusive, aggressive, and clearly disrespectful and didn’t want us there cos we were from out of town.
• Georgina (8/5): -
• Jennifer (9/5): - A lovely overnight stay. Comfortable bed, clean, fabulous hot shower. A nice community feeling. All good!
• Sandra (8/5): - On site parking Bunk beds were too narrow
• Brittany (10/5): - Peaceful and clean N/A
• Leandro (10/5): -
• Melissa (8/5): Clean, comfortable, affordable and great pool - Property was exactly as described, it was spotless and comfortable Nothing
• marsha (8/5): -
• Pearman (9/5): Great location - Basic little cabin with every thing you need close to the water and great coffee shop close by
• Anna (8/5): - Neat and quiet
• Jenny (8/5): -
• Bronwyn (9/5): -
• GAIL (9/5): - Location is great. Peaceful and tranquil. Hosts are excellent. We enjoyed so much we booked another night. Shower water pressure was weak
• Erwin (8/5): - Ein sehr schöner Camping! Fas Personal war hilfsbereit und unkompliziert. Vielen dank für den tollen Aufenthalt.
• THAPA SAPKOTA (8/5): -
• Jamie (9/5): - Clean & friendly staff That i had to cut our stay a day short due to family emergency & didnt get a refund or part refund
• Olivia (6/5): Kann man machen muss man aber nicht :) - Das das Auto genau neben der Unterkunft geparkt werden konnte. Die Räume sind sehr dunkel
• Denisa (8/5): - Veľmi príjemné ubytovanie, mali sme prenajatý domček s 3 spálňami a 2 kúpeľnami, všetko bolo čisté, dobre vybavené. Parkovanie sme mali priamo pri domčeku, k dispozícii bolo aj miesto na grilovanie a bazén.
• Robert (10/5): I found the cabin very neat and cozy, with no issues at all. - The cabin was perfect for 2 cozy and clean. I enjoyed the tranquility and nature, the fishing was ok. I enjoyed all aspects of my stay. I guess there could have been coffee. As the coffee in town was expencive
• Tania (10/5): - Nice place to stay Quiet and clean
• Nadja (8/5): Rosa barby - Disponibilità dell host pulito silenzioso Materassi e cuscini comodi e puliti Parcheggio
• Nyssa (10/5): Peaceful and comfortable - Quiet and tired.
• yan (8/5): -
• Bridie (8/5): Tnx for easy booking and fast answers when we had questions, clean and tidy accomm. Would stay again - Easy booking and nice clean accomodation, everything we needed, easy check out
• julie (8/5): -
• Eleise (5/5): -
• Joël (10/5): -
• Bronwyn (10/5): -
• nanette (10/5): Relaxing - It has everything and no need to go anywhere once you’re there ! Pool , fishing , cafes if there open amd bowling club that’s walking distance. Staff where lovely ,💯 It’s not walking distance to town it’s a bit far for a stroll and uphill on the way back .
• Frank (9/5): -
• Joe (8/5): Nice place. Excellent value for money - Clean and Tidy cabin footsteps from BBQ and Pool. The coloured cabins give the place a casual friendly vibe. The cabin was a little smaller than expected and the bed was a double bed (not queen)
• JIYUAN (10/5): -
• tyeisha (8/5): -
• Francesca (10/5): Comfortable and nice - Friendly staff, very comfy bed, good AC and excellent showers for a cabin like that. Quiet at night time, lots of nice birds around. Close to lots of excellent fishing places. Felt safe, good parking too. Good kitchen cooking essentials. If booking to stay/ see Jervis Bay it’s a bit far out, but you should see this when you book.
• Celia (10/5): A great place to stay! - Staff were brilliant! Friendly and very helpful. Spotlessly clean, comfy beds, jolly painted cabins with veranda and a lovely swimming pool, Palm trees and lots of birds including rainbow lorikeets. A short walk from the water Nothing
• Hanne Dreier (10/5): - Ejerne var virkelig flinke Hytten var ren og pæn Alt var perfekt
• Amanda (10/5): -
• Elli (10/5): - Amazing wonderful place, we have booked already for next year, my kids had a fantastic time, everything was very clean, Renique and Lucas are fantastic people very friendly and they run the place fantastically, very good management this is a friendly and welcoming environment 😀 N/A
• Marina (8/5): Good value for price. -
• Graham (8/5): Cute location. Friendly staff. - Neat and well maintained No issues. The weather is out of their control
• Ronlynn (10/5): An enjoyable 2 nights spent here - able to find our way - It’s location- friendly N/A
• Ada (8/5): -
• Ada (9/5): -
• Arjun (7/5): -
• Henry (6/5): -
• Daniel (6/5): -
• Karen (5/5): Disappointed - Location was the only upside to this accommodation. Walking distance to the inlet to swim, fish etc. And walking distance to two cafes where one you can hire kayaks etc It was not clean. I have allergies to dust. So as soon as I walked into our cabin my eyes started itching and my sinuses flared up. I couldn't sleep the first night and my daughter had the same issue. I spent the next morning cleaning. I swept under the bed and pulled out piles of dust so thick it was evident no one had cleaned under the bed in quite a long while. I checked under the mattresses of the bunk beds and found thick dust there as well, along with the windowsills. Clearly less than the basic/bare minimal clean up is attended between guests. The cabins/lots are very close to each other. If I opened the kitchen blind the caravan spot next to me could see right in and through our cabin. Same with the entry door - the cabin next door could see in. No privacy. Compared to other caravan parks, there is definitely a lot less privacy and space between lots. There is 1 BBQ area right next to the pool. Pool is nice salt water. But the BBQ area is constantly occupied by permanent tenants all day which makes it a bit uncomfortable to relax by the pool. The internal decor is outdated. Vinyl floor and faux wood looking walls. Old wood built in cabinets that have that a horrible mildew Odour. Half the blinds were broken as well. Not maintenance well at all. Very disappointing considering the overall reviews and their website. But would not recommend.
• Rebecca (10/5): -
• Qian (4/5): -
• O'Neill (9/5): - Great community feel and good place to chill. The staff were great too.
• Renee (8/5): -
• Lisa (5/5): Not good stay, not as described. Not going again, if we do probably will try the property around it lots of better optio - Friendly neighbours, cool sea breeze at end of the day. Lock can’t open the door, we stood in the rain for half hour trying to open the rusty door lock, neighbour (a strong middle age man) helped, he struggled as well, but eventually he helped us open the door. I called the receiption after hours-7pm, they didn’t answer back till the door is opened. Towel has stains on it before we even use it, been told by the property staff that to wash it off ourselves, bit speechless. Property is lack of maintenance and old, staff respond very slow after hours. Room is very squeezy for two of us even if it designed for 4 ppl. Property is very crowded with caravans one next to the other with little space in between. There’s no parking near property entrance so if you want to check in, there’s no parking for you after hours of driving. There even rent out a caravan spot right next to the gate! Property owner trying to maximise their profits but made the property not quite good living able. Not recommend.
• Lone Thue (7/5): - Alt var ok.
• Jessica (8/5): -
• Christopher (10/5): -
• Neil (10/5): -
• Frank (6/5): Good location and comfortable stay - Spacious and comfortable cabin It was dusty
• Christian (9/5): I wish I could go there again.😀 - It was very quiet and very clean.👍🙂 Everything was fine.
• Arindam (7/5): Compact and cozy - All facilities were present for cooking Could have been nearer to Jarvis bay..
• Luryann (5/5): -
• Vinoth (9/5): -
• Betty (9/5): -
• Teniel (10/5): -
• Judith (8/5): - Kleine Küche dabei Schlafzimmer klein
• Jay (7/5): -
• Cooper (8/5): -
• Richard (8/5): - Very friendly staff No complaints
• Gail (10/5): Cosy little cabins, perfect for a weekend away - Perfect location, clean and looked after amenities.
• Peter (10/5): Awesome, relaxing stay. - Clean, nice place, friendly staff. A bit packed
• Barbara (8/5): - Great neat & tidy property with lovely pool, surroundings and colourful cabins! Great location for walks along the inlet. Welcoming, friendly staff. (We didn’t have breakfast so can’t comment on that). We would definitely stay again. 😊
• bicoques (10/5): - Tout était parfait. L'emplacement était très bien. C'était propre et bien entretenue. Le personnel fesait même l'effort de nous parler en français. Rien
• Nicotra (5/5): - Purtroppo l'acqua calda non era sufficiente per due docce consecutive , si doveva attendere almeno 30 minuti tra una doccia e l'altra per poter nuovamente usufruire dell' acqua calda.
• Jamie (10/5): Enjoyable. Lucas and Rene were great - Small clean park with a pool and bbq area Parking in the first cabin I stayed in was tight for a big car, but better in the second cabin I stayed in
• Therese (10/5): -
• yorvin rojas (10/5): -
• Bronwyn (10/5): great cabin has everything you need. owners very welcoming and friendly - great affordable accommodation for the night. very clean and comfortable. pool and bbq area is a plus.
• Graeme (9/5): Absolutely spot on - Renee was very helpful and had a good sense of humour the cabin was comfortable and close for my work N/A
• Bruce (9/5): - Well equipped and practical. Good aircon. Plenty of everything needed.clean and tidy. No faults.
• Sarah (8/5): Great caravan park - Great location Nothing to dislike
• Tabitha (10/5): - Clean cabin. Comfortable bed. Good location.
• Socapco (8/5): -
• Kate (10/5): Lovely and quiet in a cute laid back place - Cute place to stay and very friendly and helpful staff
• Stephen (8/5): A pleasant holiday park , run by nice , friendly people - A nice , relaxing holiday park by a river inlet . A bowling club nearby where you can eat and door , a cafe situated locally, but not open 7 days . There is a Spar and other shops a 5 minute drive away for supplies . The property and the holiday park are very nice and suited our needs, but it is a long way from the main road and the local area is a retirement village . Saying that the people we met and spoke to in the bowling were very friendly .

Photos