Suites Calle 8
Location: Calle 8 y 5a. Avenida, Playa del Carmen, QROO, 77711, Playa del Carmen, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Immerse yourself in relaxation with our outdoor pool and rooftop terrace, perfect for enjoying the sun and stunning views.
Dining Delights
Savor a culinary adventure at Eat Italy or choose from the array of dining options, including 4 restaurants and 2 coffee shops/cafes. Unwind with a drink at one of our 4 bars/lounges.
Comfortable Stay
Indulge in individually decorated guestrooms with kitchenettes, premium bedding, and smart televisions with Netflix. Stay connected with complimentary wireless internet access and enjoy the convenience of housekeeping on weekdays.
With Suites Calle 8's prime location in Playa del Carmen, steps away from Quinta Avenida and Central Square, book your beach getaway today to experience the best of relaxation and exploration!
Important Information
- The property is professionally cleaned.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Free WiFi
- Express check-in/check-out
- Designated smoking area
- Wheelchair accessible
- Picnic area
- Front desk (limited hours)
- Express check-in
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Upper floors accessible by stairs only
Rooms Available
-
Deluxe Apartment
1 Queen Bed
427-sq-foot room with city views
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - Smart television with Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, guidebooks, and electrical adapters/chargers
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Stovetop
- Toilet paper
- Espresso maker
- Premium bedding
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Guidebooks or recommendations
- Electrical adapters/chargers
-
Deluxe Apartment, 1 Double Bed with Sofa bed, Non Smoking
1 Double Bed and 1 Large Twin Sofa Bed
640 sq feet
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - Smart television with Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, unspecified sofa bed, and guidebooks
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Stovetop
- Toilet paper
- Sofa bed
- Espresso maker
- Premium bedding
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Guidebooks or recommendations
- Electrical adapters/chargers
-
Standard Studio Suite, 1 Double Bed, Non Smoking
1 Double Bed
320 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Smart television with Netflix
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, guidebooks, and electrical adapters/chargers
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Stovetop
- Toilet paper
- Espresso maker
- Premium bedding
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Guidebooks or recommendations
- Electrical adapters/chargers
Guest Reviews
- Ana Cristina (2/5): no recomendable - Habitación sin presión en la regadera , sin agua caliente ....bomba hidroneumatica sobre la habitación , activándose cada 20 min....sin dejar dormir mas el ruido de la música del restaurant
Muy mal servicio y atención
- KM (4/5): - We are a group of 2 adults and 1 toddler.
PROS:
it is in the center of everything. you don't need to commute.
CONS: The rooms are on the next level above the restaurant.
*going up the rooms is a snail staircase. It is narrow and not recommended for people who have difficulty walking, claustrophobic and who have kids ages 2-5. There is no handicap nor stroller access.
*there is no front desk
*customer service is only until 5sh and you have to call for someone on the phone to assist you. On the last day of our stay, the TV was not working and there is NO IMMEDIATE ASSISTANCE.
*workers in the restaurant DOES NOT HELP YOU WITH ANYTHING since they are not part of the hotel!
* the hot/ cold water for the shower is terrible. Its either you are burning or freezing.
Overall, this hotel is bearable for people who are young 20s and considers location as the most important factor but the accommodation was terrible. I would not go back to this hotel.
- Mic (8/5): - Great value for the location. Rooms are simple but clean and had everything I needed. Was very close to the dive shop I hired.
Some minor issues: the room smelled initially. Smelled like the shower drain lost its water barrier and could smell the order emitting from it. Lasted for about day and a half but I was gone most of the time and kept the bathroom door closed. Also, you can hear the music from the bar/restaurant across the street. On the weekends, they play their music until about 4 or 5 un the morning. But, this is in the hesrt of the party area and I knew this going in.
- Giovanni (4/5): Meglio altrove - La lista sarebbe lunghissima ma provo a limitarmi:
Non esiste reception e tutte le comunicazioni con la receptionist/direttrice/ unico contatto si fanno via WhatsApp.
Wi-Fi funzionante in metà della camera (poi un router di fortuna ha fatto il miracolo di amplificare il segnale.)
Pressione acqua della doccia inesistente. Per due giorni praticamente è senza acqua calda.
Pulizie NON giornaliere ( come specificato a due riprese sulla mia prenotazione)
Camera sulla strada difronte ad una discoteca con musica fino alle 4am ( ho scelto io la camera quindi non posso lamentarmi) ma i lavori di Falegnameria alle 8 del mattino o i vari trapani ( anche in questo preciso momento) alle 21:15 potrebbero essere evitati. Qui la gente durante tutto limite girono sta in spiaggia, cosa ci vuole ad organizzare i lavori quando i clienti sono fuori?
Sifone del lavandino che si rompe dopo due giorni con conseguente allagamento del bagno.. e mi mancano ancora 5 giorni prima della partenza.
La struttura non vale assolutamente il prezzo pagato!!!
Da notare l'impotente gentilezza del contatto, la signorina Marielli, sempre disponibile ma con poche risorse a disposizione.
- Nik (2/5): - Run away. The property is terrible.
We arrived at Playa del Carmen late night on the 12/29th (around 10:30 pm). The room turned out to be located right above the restaurant Eat Italy and belonged to the same property. We were held at the restaurant reception for about 30 minutes until the restaurant administrator was processing the payment for entire period of stay. We were not allowed to go to the room upstairs until the payment was fully processed.
Then we were placed at a different room (room #2) - not the one that we booked at Expedia. The room was much smaller and located at the backside of the building. The only window at the room at the room was overlooking the interior of the restaurant. After speaking with the administrator and exchanging messages with the owner representative, they moved us to the room that we actually booked (room #1). We immediately realized how noisy the room was.
The representative clearly stated that the reason they took us first to the room that we didn’t book was because they knew that it was less noisy.
Later we discovered that our room was located right across from the loudest night club in town.
We could not sleep for the whole night until the club closed around 6 am.
We moved out on the second day. Property owner declined to refund anything.
Photos