Candlewood Suites - Rochester Mayo Clinic Area
Location: 1640 South Broadway, Rochester, us
Star Rating: 8.8 Stars
Property Type: Hotels
About this Property
Convenient Location
Enjoyable Amenities
Professional Service
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Face masks for guests available
- Front desk (limited hours)
- Fitness facilities (surcharge)
Rooms Available
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Queen Studio - Disability Access
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
-
Queen Studio Suite - Disability Access
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
-
King Room - Disability Access Tub/Non-Smoking
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
-
Studio King Suite - Communications Accessible
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
-
One-Bedroom KIng Suite - Accessible
The unit has 2 beds.
Max Occupancy: 5 (5 Adults)
-
One-Bedroom King Suite - Disability Access Hearing Accessible
The unit has 2 beds.
Max Occupancy: 5 (5 Adults)
-
Studio Queen Suite with Two Queen Beds - Accessible
The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
-
Studio Queen Suite with Two Queen Beds - Communications Accessible
The unit has 2 beds.
Max Occupancy: 5 (5 Adults)
-
Studio Suite, 1 Queen Bed, Accessible (Mobility)
1 Queen Bed
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Wheelchair accessible
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Wheelchair accessible
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Portable bathtub seat
- Low-height bed
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Suite, 1 King Bed, Accessible
1 King Bed
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Braille signage
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room
Max Occupancy: 2 (2 Adults)
-
Studio Suite with Two Queen Beds
The unit has 2 beds.
Max Occupancy: 5 (5 Adults)
-
King Studio Suite
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
-
One-Bedroom King Suite
The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
-
Queen Studio Suite
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
Guest Reviews
- Agyemang-Duah (10/5): It was a feeling as home. - They are amazing, i didn't know they even have cooking untilseil. I really enjoyed my stay. The bed wasn't good enough, it caused our back to pain us, i had to ask them for extra pillows to put at our back to sleep on. I believe you guys can do something about it.
- Mallory (8/5): Overall good stay. Would stay again. - Close to civic center. Friendly staff. Conditioner didn’t work in room. No back up available in room. Loud neighbors through connecting door at midnight.
- Rick (7/5): -
- Patterson (8/5): -
- Joel (8/5): -
- shihanaz (7/5): -
- SARAH (10/5): - Clean & easy access
- Wendy (10/5): - The secure, underground garage was nice, and there are great ice cream and chicken places to eat in less than a block.
- Lisa (10/5): - A wonderful pet-friendly hotel. We had adjoining rooms which gave us the family space needed. Everyone we met on staff were friendly and helpful. Only issue was a guest had tracked in clay or something and while it was cleaned up on the first floor, it never did get fully cleaned on the second floor in the 2 days we stayed, even with cleaning staff standing right next to the mess.
- Sara (6/5): - We chose this hotel as a suggestion from a family friend. I made our 10 day reservation as I was going to Mayo Clinic for care. We found 2 cockroaches a few days apart. I took a picture of the first one as my friend swore it was one by researching. Then the second one, i captured in the bathroom and took to the front desk, horrified. The front desk clerk confirmed it was a cockroach. The assistant manager arrived within minutes for her shift and i spoke with her. I had asked the assistant manager for 50% off of our stay. She called her manager. And he would not do that as he had a business to run. Hmmm. I spoke with him about the situation and he said he would not charge me for 2 nights. The manager was not a delight to work with and was easily upset and insecure. I will never stay there again
- Tammy (8/5): - Convenient location
- Sue (10/5): -
- Demers (8/5): -
- Harold A. (10/5): - We were very pleased with our whole stay -from the efficient and helpful personnel to the clean and pleasant accommodations. Thank You.
- Dennis (8/5): Clean hotel nice stay - Location and parking No breakfast or newspaper
- Sharon (4/5): - Unable to reach anyone by phone from 6:00 am until 1:00 in the afternoon. Sheer curtain on window was not attached at top and was hanging on floor. Other than lack of attention to room condition, the rest was comfortable. Great icemaker in freezer and good shower, but needs additional hand rails! Also toilet way too low to ground unless your a child. No breakfast at all, unless you want to buy an apple or tiny wrinkled mandarin orange
- Janice (8/5): Definately worth the stay - I live this hotel and its covered parking. the rooms are great with the exception of the TVs seem a little small and there is a gap at the bottom of the bathroom door that when I turn on the blow dryer it wakes my husband. Both which I would rather deal with than stay somewhere else.
- John (2/5): Never stay there again. - NO POOL NO BREAKFAST. COFFEE IN LOBBY CUP WOULD ONLY FILL HALF WAY
- Roxanne (10/5): Great place to stay, nice and clean. - Nice spacious room with kitchen. Comfortable bed. Clean room. Great parking area under hotel. No seating outside.
- Scott (10/5): - Very nice property
- charles (6/5): Decent not great - The staff were not very friendly. Our room was a little dated and rough!!!
- Scott (10/5): - We stay here all the time. Very happy
- Michael (10/5): Exceptional -
- Michael (10/5): - Was great place to stay
- Sandra J (10/5): - Very clean, free parking, coffee shops nearby walking distance, great accommodations for the price.
- Shauney (10/5): - Very nice and quiet area. Bed was comfortable and clean. Plenty of dining options near by
- Deanna (8/5): Very good -
- Rick (8/5): The room was clean. The service was awesome. The location is awesome for us. - The location is awesome. We have used it on several occasions while visiting Mayo Clinic the hotel fits our needs.
- Muriel (5/5): Passable -
- Robin (10/5): Exceptional -
- Michael (10/5): Great place for Mayo patients, especially for longer stays. - Large room, kitchenette. Very clean and nice bath No breakfast
- Ricky (10/5): - Great location
- Steven (8/5): - We liked being able to bring our own food and cooking it in the room. The one thing we did not like was the weak water pressure in the shower.
- Mary (9/5): Superb -
- Anita (10/5): - The lady that checked us in got me signed up for their points program. She also gave us directions to Grandma’s Kitchen restaurant and suggested the little drugstore next door. She thought we would like that sort of thing. She had a smile on her face and really cared about us having a great experience. I hope you take care of her cause she took care of us.
- ROBIN (10/5): - Underground parking, large rooms and bathroom
- Lynda (8/5): Very good -
- James (9/5): 😎 - Clean & hot water, under ground parking
- Dzidra (9/5): everything was just fine! -
- Londa (8/5): Very good -
- Kurt (10/5): Exceptional - Breakfast was ok Tables to sit and eat
- Karl (9/5): Superb -
- Silverbirch (10/5): Great value. - Large spacious room,with kitchen. Nothing
- Anita (8/5): - We were very comfortable in our room. The location was perfect for us. I had an appointment at Mayo the next morning. Would suggest to change out the shower head. It was limed up and did spray very well.
- Jacqueline (10/5): Stay for Mayo appt - Room clean & comfortable. Staff friendly & helpful. It was a nice stay and we would stay here again. Thank you! Jackie
- Sherri (10/5): Exceptional -
- Abby (10/5): - We loved that in the cold, they had heated and under ground parking. However, the TRASH in the underground parking garage was awful and was over throwing terribly. Great stay inside though and very clean!!!
- Corina (10/5): Best Location - The stay was nice and the area was very good. It was about 5-10 minute drive to Mayo Clinic and they offer a shuttle bus as well with frequent times. The front desk staff I worked with on PM’s was so friendly and accommodating and I really wish I remembered her name, but I want to shout her out. I just remember she had really cute nails and I want the color lol. I loved that Caribou Coffee was a hop and skip away from the hotel. The only thing I did not love was that the area was not salted properly after the snow that fell the night before. The area was very icy and slippery and for people who are here for medical reasons, this can be a big safety issue. Also the main entrance where the doors are at has a large curb and the only ramp is off to the side where the handicap parking is at. This makes it difficult to navigate the luggage and moving it inside. The main entrance curb should also have a ramp so anyone can access this area instead of having to walk around to the side. The room itself was clean and quiet and spacious. I appreciated the office chair and the reclining chair. I loved the full fridge so i can store my medications etc. The bed was comfortable and it was easy to control the temperature. The TV options were nice and the office space was spacious. I appreciate the staff and the facility for being clean and quiet and helpful!
- Michelle (10/5): - Great place.
- Michelle (10/5): - Beautiful place lots of room
- Elmer (6/5): - Property was clean and comfortable, there were no options for morning breakfast. The front desk staff seemed cold and uncaring. Book John online but still could not get a discount like most motels. Things seemed fixed in sterile. Won’t be back.
- Jamie (10/5): - Loved the underground parking!
- Vern (10/5): Excellent Choice! - Excellent choice when staying in Rochester! Hotel is extremely clean, service was excellent, room was very large and had all the necessary amentities. Will definitely stay here again when visiting Rochester!
- Cynthia (8/5): - Only complaint was no where did it state this location was an "extended stay" and no room service requests would be honored by employees, as the desk clerk stated they were "hands off".
- Vicki (10/5): - It was quite, clean and close to the hospital.
- Wendy (10/5): Comfort and convenience - Comfortable room with a great recliner and comfortable bed. Nice amenities for a longer stay.
- Kyler (8/5): - good
- Clifford (10/5): - I travel a lot and this was a very nice place.
- jennifer (10/5): - Kitchen in room
- Caitlin (7/5): Good - The front desk was nice. The room was clean and the bed was comfortable. No breakfast. The treadmill/gym was in need of repair. The price was a little high for what you received.
- Rhea (10/5): I can see why ratings are higher than surrounding hotels. - Nice, new facility. Clean rooms, nice extras in the suite. Easier to get handicap rooms.
- mark (10/5): - Basic over night stay. Parking lot view, no breakfast offered. Friendly staff and clean room.
- Julaine (10/5): - My bed and bedding was very nice! I slept very well!
- Nancy (9/5): Superb - Beds are super comfortable. Hotel was quiet A little spendy for no more than we are in the room.
- Anita (10/5): - Always a pleasant stay here. Floors are quiet. Rooms are clean. Beds are comfortable. Always get good sleep here. Thanks for always having me!
- Tamera (8/5): Great location - Loved the hotel. The front desk agents lacked an inviting demeanor but the manager was a jewel
- Bruce (10/5): - Large,clean, and quiet.
- Julie (6/5): - Room was fine- mattress was a bit hard but still comfortable-it’s a kind of bare basic room - nothing notable but did the job
- Rothbauer (8/5): vere good - didnt see it
- Rebecca (10/5): - Would have liked some room service during the week
- Katy (4/5): - Poor water pressure, noisy. Staff was great.
- Avram (10/5): - The best for your money
- Nancy (8/5): Very good -
- Darren (6/5): - Everything was fine except receiving 3:00am wake up call when I asked for 3:30am wake up. Not good.
- Joan (8/5): - Looks modern from the outside but dated inside. Room was large, and had a kitchen we didnt need, but no eating utensils for our leftovers from dinner. No cleaning service daily.
- Anita (10/5): - Nice and quiet. Wasn’t very full but that’s okay. Clean facility. Would definitely be back again.
- Marco (10/5): Exceptional -
- erustus (10/5): - good
- Michael (10/5): - Service & pet friendliness.
- Kelly (10/5): - Loved the full kitchen!
- Tom (10/5): Very satisfied in all respects. Will return - None provided
- Diana (10/5): - The bed was so comfortable! Everything was super clean. Loved having kitchen with the dishwasher for our stay. Staff was helpful with questions about the area. I will be staying here again.
- Rodney (9/5): Superb -
- Cindy (8/5): - Very nice! Will stay here again!
- Susan (10/5): - Nice place to stay when visiting Mayo Clinic.
- Mary (10/5): I traveled with my friend who said she would stay there on future trips. - The location is great. I've been staying there for years. Having a handicap ramp on both sides of the entrance would be nice.
- Jacques (4/5): Good but restless - Everything was fine except the room next door had a tv on as loud as possible and never got turned down. Was not able to sleep.
- Jackie (10/5): - The beds and pillows were so comfy and didn’t deflate like normal hotels. The rooms were roomy and fit our family perfectly.
- Ashley (10/5): Nice place. - Very comfortable beds and pillows in our room. Room was bigger then we were expecting. Could have had more then 2 bath towels in a room ment to sleep 4 people.
- Kay C (10/5): - Comfortable, and quiet rooms. No complaints.
- Julie (10/5): Exceptional -
- Deann Gerold (10/5): Quiet getaway - It was a quiet getaway
- William (10/5): - Excellent
- Colleen (8/5): Very good - Doors of room were extremely heavy and difficult to open. Shower flooring was slippery.
- Larry (10/5): - Quiet and convenient location
- Brian (10/5): - Great location to get to anything in Rochester. Definitely be staying here again!
- Holly (8/5): Very good -
- Brad (10/5): - Easy, clean, convenient
- Demers (10/5): Exceptional -
- Terry (4/5): - Overpriced property, not the best option in Rochester.
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