Holiday Inn Express Jakarta Menteng by IHG

Location: Jl Matraman Raya, Jakarta, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Standard Room, 2 Twin Beds

  2 Twin Beds

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV, cable channels, and iPod dock

  Food & Drink - Refrigerator, coffee/tea maker, and free bottled water

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Slippers and a shower with a rainfall showerhead

  Practical - Laptop-compatible safe, laptop workspace, and phone; free cribs/infant beds available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hand-held showerhead

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Hand-held showerhead

• Standard Room, 2 Twin Beds

  2 Twin Beds

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV, cable channels, and iPod dock

  Food & Drink - Refrigerator, coffee/tea maker, and free bottled water

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Slippers and a shower with a rainfall showerhead

  Practical - Laptop-compatible safe, laptop workspace, and phone; free cribs/infant beds available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hand-held showerhead

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Hand-held showerhead

• Standard Double or Twin Room (Free Breakfast)

  1 Twin Bed OR 1 Queen Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV, cable channels, and iPod dock

  Food & Drink - Refrigerator, coffee/tea maker, and free bottled water

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Slippers and a shower with a rainfall showerhead

  Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Slippers
  • Interconnected room(s) available
  • Bidet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Hand-held showerhead

• Standard Twin Room with Free Breakfast

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Standard Twin Room with Free Breakfast

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Standard Room with Free Breakfast

  Max Occupancy: 2 (2 Adults)

• Standard Queen Room - Free Breakfast

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Cots

Guest Reviews

• Prama (9/5): -
• Dr. Anil Bansidhar (9/5): - I liked everything. It's location is good. Hotel is very clean and comfortable. Staff is very nice and helping. Fantastic experience. Breakfast can be improved. The so called fruit juice appeared very watery, full of ice cubes and spuked with sugar. Also for vegetarians, a very limited choices. Still overall ok.
• tofazzulh994 (10/5): Happy - Excellent. ENDANG helped in particular to install Grab that was awesome and useful.
• karime (10/5): -
• Mohd Hasnor (10/5): -
• Raza (9/5): -
• muhammad ali (9/5): -
• ahmad (5/5): -
• khaled (10/5): - Every thing
• 86noelj (10/5): Friday Check In - this room is good and the service is good. last night i tried the dinner room service is good!
• وليد (9/5): انا سكنت العام الماضي وهذي السنه السبب وجدت الراحه - بصراحه موقع مميز وموظفين محترمين جدا ونظافه وافطارا ممتاز واماااااان لا شي للجق
• رائد فاضل (5/5): - هناك سوبر ماركت بجانب مكان الأقامة تعامل الموظفين تأخير في تسجيل الخروج والأفطار محدود والغرف ضيقة وحجزت غرفتين لي وزوجتي وطفلين توم بعمر 3سنوات اعطونا غرف منفصلة وجمعيها بسرير منفصل والغرف ضيقة جداً لم يكونوا متعاونين ابداً رغم ان حجزي غرفة بسرير متصل وغرفة بسريرين منفصلين
• Bianca (9/5): -
• Setyo (8/5): -
• NASSER (8/5): لا باس بها مقابل السعر - مريح وتعامل جيد وجبه الافطار ليست بالمستوى الله يكثر النعمه
• Khan (8/5): -
• zzeGermans (10/5): Best choice and staff for a budget stay in central Jakarta - I think I wrote a review recently, but wanted to drop a few names of the fabulous, fabulous staff after my second stay. At reception, I was always taken care of so well by Endang, Yondika, Indah, Yhosuan Ina, Andre and Kamal. They're so lovely and I will miss them. Same goes for the housekeeping staff: Aldo and Axel always made sure to look after me. Hope to see you all again soon!
• Bradley Jacobs (7/5): Tevreden - Goed, uitgebreid Ingrijpen van personeel bij klachten over geluidsoverlast door andere dasten.
• Camsya (8/5): - Makanannya bervariasi, tempat tidurnya nyaman. Sy merasa karpetnya tdk di vacum.
• gideony636 (10/5): Amazing stay - Amazing holiday inn thanks to a highly trained team. Front office staff Endang was superior and highly pleasant, proactively anticipating my needs and be helpful. Please give her a raise and promotion. Even the bag boy/doorman on 29th Jan (didn't get his name) was extremely proactive in getting my luggage In and out of grab rides. 5 star hotel service for a holiday inn, highly recommend
• Dru (10/5): Tot de volgende keer - Goede service , lekker centraal , schone kamers Nvt
• I Kadek Surya (7/5): -
• Dru (10/5): Fijn! - Goede service en schoon Nvt
• Samuel (3/5): Très bonne literie mais hygiène à revoir - La localisation du lieu et la literie L'odeur d'urine dans la salle de bain et les draps sales à l'arrivée avec la présence de cheveux dans le lit.
• faiq Ahmed (10/5): -
• Hasan (2/5): - تعامل الموظفين وخصوصاً الموظف انور الغرف تحتاج الى نظافه وتغير المفارش واللحافات والخداديات حتى لونها متغير الفرشه فيها بقع الدولاب اللي تحت الخزنه تراب كثير حطيت ملابس وتوسخت تراب رائحة الغرف كريهه
• Takumu (8/5): 大変良かった。 - ホテルがかなり綺麗ですごく良かった。 特になし。
• Rana (8/5): -
• Ethan (8/5): Comfortable, safe, and affordable. - Breakfast was okay, not the best but was indeed nice to eat. The staff were very friendly and helpful, they also speak English well. One of the dryer in the laundry room wasn't working, it ran but didn't dry, it wasted our time. Overall, decent stay would definitely recommend. The toilet does not have a door, the floor was a bit dirty. The aircon was way colder than the temperature setting.
• Mahmood (1/5): -
• Craig (10/5): My stay was a Superior Experience at the Holiday Inn Express Matraman Jakarta Location. - I stayed at the Holiday Inn Express Matraman Jakarta for two weeks on Business. In my opinion, the breakfast menu ought to be changed a little bit to offer a larger variety of items.
• YAHYA (8/5): -
• SERGIO REYNALDO (4/5): Por lo barato que era estuvo bien - El desayuno estaba bien solo que había poca variedad, la ubicación está un poco lejos de los centros comerciales No me gusto la habitación, el baño era muy incómodo
• Mohammed (8/5): -
• René (8/5): -
• Dr.Eric (9/5): Excellent Stay - Beautiful serene environment, staff very helpful always available. Rooms very clean and well maintained. More facilities
• Chabierski (8/5): Polecam serdecznie. - Bardzo miła obsługa. Wszystko było ok.
• TOMOMASA (7/5): - スタッフが皆親切でした。 水漏れあり。下水臭。
• Hussam (8/5): - Good place Nothing
• Bin Arif (8/5): -
• RPS (9/5): -
• SALAM (9/5): -
• ASAAD (7/5): - Room is Clean The stuff are helpful with a big smile The breakfast is very limited to local cousin Nothing for international standard except the Eggs no other choices The towels Abit old you can easily see some old markes or trays on them No hand cream
• عبدالله (10/5): -
• Andrew (8/5): -
• ul Bana (3/5): - Nothing except the location There are no facilities , everything they have to make a charge for that, even laundry.
• anas (1/5): -
• Mohd Fahaizul (10/5): -
• عبدالله (10/5): -
• MEELAD (5/5): - الفندق يودي الغرض في حال ليلة او ليلتين عند الوصول او المغادره ديكوره جديد تتوفر جميع الاحتياجات في الغرفة قربه للمطاعم العربية الموظفين بشويش جدا وتعاملهم رائع الغرف ضيقة جدا الافطار سيء
• Kaveh (9/5): Good location and helpful staff - The hotel is in a good location near Tegalan Station. The room was a bit small, but the staff were extremely friendly and helpful.”
• purpledream37 (4/5): Police checked room - very terrible. At 9:30 PM, the police checked the room and demanded to see the phone and notebook 警察查房 要求看手機筆電 確定是來旅行的
• Afiq (10/5): Staff exceptional -
• MUHAMMAD ALI (10/5): -
• Awad (9/5): Great experience overall - Almost everything The staff was very nice Room cleaning was not ok. Cups almost unwashed No serious room service
• abdulrhim (6/5): - نظيف ورائع الفطور اسيوي فقط
• MOHAMMED (3/5): حجزت يومين ولاكن خرجت بعد ساعتين - لا يوجد الفندق قديم والغرف صفيرة
• Jamaan (4/5): كانت اقامة هادئة وبسيطة - موقع مقبول بعيد عن الحركة
• khaled (10/5): - شكراً
• Hussam (8/5): -
• Gilberto (8/5): Debería haber opciones en cuanto a la comida ya que los principales platos eran picante - Limpieza Comidas
• khaled (10/5): - Thank you
• Dr_Mohamed69 (6/5): - Good breakfast The bed was not clean, the room was smelly
• Khaled Saad (7/5): - الفوط سيئه و غلاف المخدات سيئه و تحتاج تغيير
• khaled (10/5): - 😁 😊
• Tati (8/5): -
• Maryan (10/5): - Excellent customer service!
• Ilma (8/5): -
• Dr. Anil Bansidhar (8/5): Comfortable stay - It's a very nice and comfortable hotel. Good breakfast and very cooperative staff. There are 2-3 good Mini markets near by and a Pizza hut also. Nothing
• 962darrellb (10/5): Finest midscale Holiday Inn Express in Jakarta - The staff here has become like family, they are kind, considerate and very hospitable (quintesessantially Indoenesian). Ramzi and Yoshua are stand out hotel personnel as well as the entire Holiday Inn team. They have the best breakfast selections of any Holiday Inn in Jakarta that I have stayed at. I will not mention who they are, just stay at this one if you want a good breakfast and a quiet, comfortable foom.
• Kayaş (10/5): Harika - Kahvaltı ıyı özelikle mevye olan herşwyi beğendim omlet burada içecekler hepsini sevdim Türk kahvaltısı olsaydı iyi olurdu ana önemli değil!! Sorun değil!
• Nina (10/5): -
• Mehedee (10/5): Comfortable rooms with great staff - Exceptional service, comfortable bed, great breakfast. Can be noisy due to loud bikes during weekend nights.
• Peri (7/5): -
• Hussam (9/5): - Good place Nothing
• Fazariah Abdullah (8/5): -
• Sravana Kumar (6/5): -
• Hishma (10/5): -
• Elise (9/5): -
• eidah (10/5): -
• Koji (9/5): 清潔で便利です。 - 清潔なお部屋でした。 ラウンドリーがあって便利でした。 近くにローカルなレストランがあって便利でした。 朝ごはんの会場が混み合っていて、席を確保するのが面倒でした。
• Baozhong (9/5): -
• ABDULSALAM (9/5): -
• احمد (9/5): جيدة - طاقم الموظفين ودودين ومحترمين وجبة الافطار اسيوية بحت السائح العربي قد لا يجد غير البيض
• Alyaqeen (7/5): - موقعه وسط الأسواق والغرفة مريحه الإفطار كان ليس عربي
• احمد (7/5): جيدة - الافطار اسيوي بالنسبة للنزيل العربي وجبة الافطار غير جيدة المكان نظيف الى حد ما ولكن يحتاج الى بعض الاهتمام في النظافة وزيادة النظافة
• Motyckova (9/5): - Čistý pokoj, příjemná neproležená matrace, navíc potěší ty, co mají rádi tvrdší matrace. Super snídaně
• Rabih (10/5): - Amazing staff. Clean beyond imagination. The price to quality is not real. Getting top notch service. Highly recommended. Will definitely consider Holiday inn for all my future trips to Jakarta
• Ernest (6/5): Хороший вариант на 1-2 ночи, если не собираетесь оставаться в самом отеле. - Состояние номеров плохое. Везде старые следы и пятна. В номерах чувствуется сырость. Завтраки были очень скудные, ощущение, что готовили из несвежих продуктов.
• Muhammad (10/5): -
• Nassim (10/5): - It was so cool
• James (3/5): - only staffs were friendly Breakfast wasn't to the standards like we had in Holiday Inn Malaysia. Only Indonesian food doesn't accommodate visitors from other regions. Rooms were provided with faded towels that looked dirty or like rags.
• Enni (10/5): -
• Ali (5/5): great time - appreciated staff
• Christian (8/5): It was a pleasant enough stay - The breakfast was ok, location is particularly convenient for me to go to the office the next day. It was a good place to heal. Bed was comfortable, bathroom was superb because of one thing, Dove body wash/ handwash, they made such a good deal to have that in the bathroom. I was looking for the same brand for home and can not find it. Apparently it is available only in Phillipines. It SMELLS AWESOME. Parking spot for motorbike could be improved. Receptionist hospitality could be improved.
• Hussam (9/5): - الفندق جميل وقريب من كل شيء لاشيء
• Asim Hussain (5/5): Overall Average experience - Cleanliness was excellent WIFI was very good. Location is also okay. Breakfast was not good. They charged me even taking a printout of 01 paper from the front desk. Staff was just okay.
• Almalki (1/5): - لا شي كل شي
• seokhwanc2018 (10/5): For good value and specific purpose - As an IHG Diamond Elite Member with approximatley 100 nights annually, I was impressed by the distinguished service from the hotel staff, as well as the quality of its facilities and location. I still remember the hot tea and food services kindly offered by Ramzi and other Restaurant staffs when I was sick, the exceptional booking support from Duty Manager Joshua and Andre when I faced scheduing issues, and the warm kindness from Front Staff Endang, Yondika, and Room House keeper Indra. Furthermore, this hotel is an excellent choice for guests who need to concentrate on work or research-it provided me everything I needed to stay focused, including a quite room and a well-equipped fitness center. Locally, the hotel is situated in a mixed residential and business area, allowing me to experience authentic Indonesian life style, including local foods. This hotel may not be the very best, but it offers good value for guests seeking a specific purpose. --- Choi
• Mohammed (8/5): -

Photos