Quest NewQuay
Location: 26 Caravel Lane, Melbourne, au
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Indulge in a stay at Quest NewQuay, just 700 meters from Marvel Stadium and 2.8 km from Melbourne City Conference Centre. Enjoy complimentary WiFi and unwind in air-conditioned rooms with flat-screen TVs.
Convenient Location
Explore Melbourne with ease - St Paul's Cathedral is only 3.4 km away, and Melbourne Airport is a short 22 km drive from the property.
Modern Amenities
Experience comfort and convenience with our range of facilities. Book your stay now at Quest NewQuay for a memorable Melbourne experience.
Important Information
Please note that there is extra charges when you pay with a (Visa, Mastercard, American Express etc) credit card.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Reception hall
- Bulk dispenser for toiletries
Rooms Available
-
Two Bedroom Executive
This apartment features air conditioning, washing machine and dryer, dining area, dishwasher and balcony.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Studio Executive
The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with city views, this apartment also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Studio Apartment
This apartment features a balcony, seating area and microwave.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One-Bedroom Apartment
This apartment features air conditioning, washing machine and dryer, dining area, dishwasher and balcony.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Two-Bedroom Apartment
This apartment features air conditioning, washing machine and dryer, dining area, dishwasher and balcony.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One Bedroom Executive
This apartment features air conditioning, washing machine and dryer, dining area, dishwasher and balcony.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- Alwash (9/5): -
- Sharon (10/5): Weekend catch ups with various friends - Close to where we needed to be Construction noise from nearby- but not your fault
- Patel (10/5): -
- Tara (9/5): Already planning to stay again - We have stayed at a few Quests in Victoria. This was just as good. Everything you need. And the room was just as expected. No fancy photo work to exaggerate.
The staff were lovely. I only had to interact with them at check in and check out because everything was super easy. On this occasion there was just one thing that I didn't like about our visit.
The balcony still had the previous guests ashtray (Coke can) and coffee cup on the table. My 3 year tried to drink the Coke before i got to it. That was gross.
A small thing if it wasn't for an exploring 3 year old.
- Iftid (8/5): -
- Jessica (9/5): -
- CG (1/5): -
- Sharon (10/5): -
- Falzon (7/5): - Decent rooms Looks much bigger in photos didn’t show the part of the view where there are 2 massive buildings
- Cameron (9/5): Quiet, Good Location, Comfortable, Friendly Staff, Convenient, Good Value - Quiet
Excellent Location
Great Value
Great Staff
Very Comfortable Bed
Overall Apartment Size Good
Good View
Good Amentities
Easy Access
On-Site Carpark
Lovely Modern Furnishing
Good Air Conditioning/Heating Small Maintenance Issue - Bottom of shower door seal leaked and flooded bathroom and kitchenette - advised reception on checkout and they were very apologetic and thankful for the feedback
Hallway was very cold
- Vikki (10/5): - Quick and easy checkin. Staff very helpful and informative. Great central location in Docklands, close to trams and easy walk to Southern Cross Station. Very convenient for our 3 day stay. Bed was super comfy but sadly no spare pillows...my husband likes to sleep with 2 pillows, so he was a bit disappointed we didn't have an extra one in the room.
- Lisa (8/5): Nice place - Comfortable bed. Beautiful area. Close to city and easy to get trams into mall or Southbank It was fine
- Jayme (10/5): -
- Brooke (10/5): -
- Andras (10/5): -
- Wendy (10/5): Fantastic as it was a last minute decision to stay in Melbourne and I had no ID with me but had stayed before. They wer -
- Mathew Savage (10/5): - Staff are so polite they help out in every way
- Boode (9/5): -
- Molly (10/5): -
- Michelle (10/5): -
- Kayla (10/5): -
- Roy (10/5): Is excellent place place to stay in - Clean and the location N/A
- Shivani (8/5): -
- Davide (8/5): -
- Caitlin (10/5): -
- Ashlee (9/5): -
- JIA LING (10/5): -
- Astrid (7/5): -
- Minto.aus (10/5): -
- Philippa (9/5): -
- Danielle (9/5): -
- Pat (5/5): Okay city visit - Location is good. Room a bit small as an apartment.
Short staffed so had to wait a long time for everything including check out
- Jacquiline (8/5): Would visit again - pleasant area despite being so close to city area - Location - easy tram ride to city shops with restaurants just a stroll in docklands. No complaints but decor starting to look old.
- jonatan (9/5): - It was close and cheap in comparison to other places It was fine
- Lachlan (10/5): Enjoyable overnight - It was clean, good view, location and value Not much to say. Good overall
- kerri (8/5): clean, good location, great rooms loved the balcony and view great family night out - value for money parking if i wasn't with my husband and son i would not have liked the parking set up but it was fining as i wasn't alone
- Radhika Lal (10/5): Wonderful Melb Stay - The location was great! The staff were wonderful. Everything was clean!
- AMELA (10/5): -
- Uzer (10/5): -
- Osman (10/5): - Everything Nothing
- amy (7/5): -
- Y (10/5): - Everything is super good. I would highly recommend to others. No
- RAJU (8/5): COMFORTABLE - LOCATION VERY CONVIENENT TO TRAM AND BUS STATION
- Marckus Vinycius (10/5): -
- Jayden (10/5): A breeze with no major concerns - Easy to find room, faciiticles were good. Remote batteries were dead, no replacements in the room.
- MURALI (8/5): -
- Natasha (10/5): -
- Santosh (10/5): -
- Lyndon (5/5): Great - The bed The balcony
- Matthew (9/5): -
- phillir56 (10/5): Leisure Trip - Great position. Easy to get to. Friendly staff on arrival. Clean comfortable room. Close yo cafes, bars and restaurants. Highly recommend.
- Reginald (8/5): -
- Leanne (10/5): - Location was close to restaurants, sporting stadium and transport.
Staff at check in was exceptional, very friendly and upgraded our room with a view.
- AGJ1971 (9/5): Excellent stay - All across the board was excellent Squeaky bathroom door
- Shain (7/5): -
- Rachael (7/5): - Quiet location, big beds. We requested to be moved after our first night as we had selected a room with a balcony which showed a dull sized balcony in the pictures but the room only had a small juliet balcony. They accommodated the move which was great. Our new room had missing cutlery, towels and pillows and we unfortunately found a toenail on the floor. Issues were remedied in a timely manner.
- Simran (10/5): -
- Minto.aus (10/5): -
- Jacinta (10/5): -
- Hayley (10/5): -
- Blaide (10/5): -
- Bree (7/5): - The location and size of the room. There was cigarette ash on the balcony and the coffee table, and bench’s were dirty.
- Alison (8/5): Great Location - Location - in Docklands & close to public transport. Also straightforward route to airport. . Helpful & friendly staff. Kitchen crockery& utensils not complete. Had to request missing items on 2 different stays. 😔
- Alison (8/5): Good location - Location - the Docklands, close to public transport & direct, straightforward route to airport
Helpful & friendly staff Incomplete kitchen crockery & utensils.
Had to request missing items on 2 different stays.
- Liam (8/5): Great place to stay close to every thing - Great location, comfortable beds and friendly staff. Ended up with noisy neighbours that luckily only stayed one night.
- Jo-lene (10/5): -
- Lord (10/5): It was one of the best staycations in my life - Everything Nothing
- Dale (8/5): -
- Minto.aus (10/5): -
- Kelliann (8/5): - Close to tram stops, restaurants and shopping The bathroom linen was abit out dated and the shower leaked under the door when shower was on, making the bathmat and floor very wet.
- Jurnee (10/5): -
- Tsiminis (10/5): Perfect place to stay in the Docklands - Amazingly clean, very tidy, in excellent condition
- Kumar (10/5): -
- Mumbler (9/5): Relax and refresh... - The location was great its close to the cbd without all the noise and congestion of too many people.
Great restaurants and things to do in walking distance. Go ice skating watch a hockey game.
The staff are polite and helpful. The cleaning staff are beautiful, they say hi when they see you they hopped off the lift so your able to use it. Rooms are great,views are stunning on level 12. Rooms are clean. Its quiet inside the rooms. Its relaxing and refreshing...Night-life down at the waterfront is beautiful. Great making memories and having amazing moments. The only 2 things I didnt like is when booking you cant see the level your going to be on. Which when u have vertigo being up so high isn't great. But I did manage and I was on level 12 and I wouldn't go any higher than that.
The bed I slept on,one side was hard like sleeping on the floor and the otherside was like it lost its springs and dipped down. I would suggest new mattresses.
But my daughter mattress was better in her room.
- Benjamin (5/5): -
- Shae (10/5): -
- Trent McCormack (10/5): -
- Haoyu (9/5): -
- Costelloe (6/5): - Location Get it together
- Hicks (9/5): - The staff were amazing Missing some cutlery
- Zena (9/5): - Customer Service was top notch! Very helpful and friendly 😊
- fatima (5/5): -
- Carol (8/5): -
- Minto.aus (10/5): -
- Minto.aus (10/5): -
- Tracey (10/5): - Loved the room & facilities - shame my visit was so brief Nothing
- Jessica (5/5): - Location Rooms weren’t cleaned very well prior to our arrival. King beds kept coming apart because of them being two singles and seperate blankets/sheets on the king beds were uncomfortable. Pillows and duvet had stains, shower and sinks need a deep clean. Balcony door wouldn’t lock.
- Wasana (7/5): -
- Minto.aus (10/5): -
- Carolyn (9/5): -
- Arian (7/5): - Location
- Naomi (9/5): -
- Roddy (10/5): - Perfect location. It's homely has the things I need especially the washing machine laundry are very expensive . Staff are absolutely amazing
- Gareth (9/5): -
- Peter (6/5): This particular stay was poor. Other stays at property were better - Great location Had to ask for kitchen to be properly stocked. Wifi connection was poor
- Kerry (8/5): Great location - Check in and out very easy. Very welcoming, happy and smiling staff. Monique at the front desk was fantastic when we had an issue with the room. Excellent customer service providedby her. Tram 86, takes you all the way to Bourke Street, which was great. A quick tram ride to Marvel. The District is walking distance to browse around, food venues etc The balcony wasn't what we expected. I assumed when seeing a table and chairs on the website, it meant a room with a balcony. Unfortunately it wasn't. I contacted them to voice my concerns and was very pleased with the outcome of my correspondence, thanks to Shail.
- Peter (8/5): -
- Minto.aus (10/5): -
- Damien (10/5): -
- Luke (6/5): -
Photos