Hotel Flagman
Location: Logvinenko Street 139, Bishkek, kg
Star Rating: 8 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Club-Hotel Flagman in Bishkek offers a range of luxurious amenities including a sauna, plunge pool, and a top-notch restaurant.
Comfortable Accommodation
Each room is equipped with modern conveniences such as a TV, air conditioning, and a minibar. The private bathrooms come with complimentary toiletries and a hairdryer.
Convenient Location
Located just 4 km from Bishkek Train Station and Osha Bazar, Club-Hotel Flagman provides easy access to key attractions. With free WiFi, 24-hour front desk, and free parking, your stay will be both convenient and enjoyable.
Book your stay at Club-Hotel Flagman now to experience a perfect blend of luxury and comfort in Bishkek!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Ski storage
- Currency exchange
- Darts
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Outdoor furniture
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Mobile app for room service
- Broadcast Live sport events
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Access to nearby outdoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Private picnics
- Wine release events
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Fishing nearby
- Horse riding nearby
- Snow sports gear
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Budget Twin Room
This budget room has an access to shared bathrooms, located on the same floor.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Fireplace
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Window
-
Junior Suite
1 Queen Bed and 1 Twin Sofa Bed
355-sq-foot room, located on the top floor, garden views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free international calls, desk, and yard; rollaway beds (surcharge) available on request
Comfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Yard
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Memory foam mattress
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Location - top floor
-
Family Apartment, 2 Bedrooms
1 Queen Bed and 2 Twin Beds
517 sq feet, located on the ground floor
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free international calls, desk, and yard
Comfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Shampoo
- Yard
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Memory foam mattress
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Location - ground floor
-
Economy Twin Room
2 Twin Beds
161 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Yard, iron/ironing board (on request), and local maps
Comfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Electric kettle
- Dining table
- Toilet paper
- Shampoo
- Yard
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Memory foam mattress
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Shared outdoor bathroom
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
-
Economy Single Room
1 Twin Bed
86 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shared bathroom, bathrobes, slippers, and a hair dryer
Practical - Desk, yard, and iron/ironing board (on request)
Comfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Shampoo
- Yard
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Memory foam mattress
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Shared outdoor bathroom
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
-
Economy Shared Dormitory
1 Twin Bunk Bed
129 sq feet, located on the ground floor
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Electric kettle, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Desk, yard, and iron/ironing board (on request)
Comfort - Air conditioning, heating, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request, shared accommodations, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Electric kettle
- Dining table
- Toilet paper
- Shampoo
- Yard
- Room service (24 hours)
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Memory foam mattress
- Separate living room
- Shared accommodation
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Shared outdoor bathroom
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Location - ground floor
-
Deluxe Double Room
The spacious double room features air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Barbecue
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Window
-
Family Two-Bedroom Room
This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Window
-
Two-Bedroom Suite with Kitchen
Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker in the kitchen. The suite also features a barbecue. Featuring a terrace with mountain views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Window
-
Bed in 8-Bed Dormitory Room
This bed in dormitory features a patio, air conditioning and executive lounge access.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Fireplace
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Window
-
Budget Single Room
The single room provides a private entrance, soundproof walls, a terrace with mountain views as well as a shared bathroom featuring a walk-in shower. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Smoke alarm
- Window
-
Standard Double Room
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Barbecue
- Cleaning products
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Heated pool
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Window
Guest Reviews
- 范 (10/5): -
- Кочобаева (10/5): -
- Пригорнева (10/5): Осталась довольна.Всегда буду останавливаться во Флагмане - Уютно,тихо,чисто.Очень близко к центру города
- ali (2/5): THANK GOD WE ONLY STAYED 2 NIGHTS - NOTHING NOTHING IS GOOD.
- Fatih Ozan (3/5): Not worth it - Nothing really Wifi connection is bad, rooms are old and location is far.
- Fatih Ozan (3/5): They try to scam - Nothing Location is bad, rooms are small, but there is an old woman with glasses there. God knows if she is a manager or what, she pushes you to cancel your reservation and pay her directly. She also offers free breakfast for 1 day if we accept it but we thought it was risky. Because booking.com also has our credit card details and we afraid to accept her offer not to be charged twice. She started to shout at us when we did not accept her offer and we just took our keys and went to our room. All travellers must be careful about that old woman
- mikell (3/5): SELECT ANOTHER HOTEL - THE ONLY THING I WANT TO SHARE WITH OTHER TRAVELLERS TO BE CAREFUL WITH THE BLOND OLD WOMAN BEHIND RECEPTION. SHE IS OFFERING TO CANCEL THE RESERVATION AND MAKE PAYMENT DIRECTLY TO HOTEL WITH DISCOUNT. WE DID NOT ACCEPT IT BECAUSE MAYBE BOOKING.COM WOULD RECHARGE TO US. SO SHE LOOKES LIKE A SCAMMER. BOOK ANOTHER HOTEL BECAUSE THE LOCATION IS VERY BAD
- Vera (10/5): Тихий, ухоженный отель. Все продумано до мелочей, даже для бюджетного варианта - Локация действительно отличная. В шаговой доступности центральная площадь и парк Панфилова. Много кафе с кухней разных национальностей и магазинов. Банки тоже рядом.
- Helena (8/5): -
- Giulia (10/5): Very nice - Super sweet staff! The pool was broken:-(
- Tracy (1/5): Never Again - Nothing Very bad location and rude staff
- Fatih Ozan (5/5): - good price Location is far. No swimming pool. Indoor pool and sauna was not working. The old woman with blond hair is very rude. If you do not cancel your booking and make reservation directly from her, she makes you feel uncomfortable with her eyes. Just ignore that woman and make most of it
- VUSAL (1/5): DISAPPOINTENCE - I still have backhache because of the uncomfortable bed. stay away from this wierd place
- mikell (2/5): Very Bad Location -
- nefti (2/5): Will select another hotel next time - Nothing is good in the hotel The main problems are location & staff of the hotel. Unfortunatelly we did not check the location well before we booked it. When we arrived we understood it was a big mistake. Ther is nothing around hotel. Even if you want to go somewhere to eat, you must take a cab. Staff of the hotel have fake smile on them. They tried to charge us more than the reservation amount and we refused it. they give you lower exchange rate for the payment. By this way they request more than they deserve and when we calculated, we did not pay what they asked. wifi also bad
- William (2/5): - Nothing Far from centre and the bed was very old & uncomfortable. Also WiFi was useless. We selected because of the price but we had to pay a lot of money for taxi. Not worth it
- Fatih Ozan (2/5): I WISH I BOOK ANOTHER HOTEL - nothing to be honest we just wanted to stay in a budget hotel but we did not expect a hotel like this. wifi bad, the beds were uncomfortable, staff do not speak english well thats why we could not communicate well. the main disappointance was the location. really far away from center. from now on we will never trust the reviews of the hotels because we trusted and had to pay a lot of money for taxi. we could stay in a better located hotel for the money we spent. even there was no restaurant or cafe around hotel to eat.
- Jusupova (1/5): -
- Асанова (10/5): - Мы были проездом, друзья посоветовали остановиться в отеле Флагман и мы не пожалели.Комфортно,уютно,чисто и что не мало важно тихо и спокойно.Вследующий раз планируем остановиться там же и подольше.Администраторы очень вежливые , весь персонал дружелюбный и отзывчивый.Так что остались очень довольны от прибывания в отеле Флагман.Желаем удачи и процветания!!!
- Gullu (8/5): - Genel
- Скоробогатова (10/5): -
- teresa (7/5): -
- Solomon (10/5): - Тихо,уютно,большой ливинг рум во дворе!Прекрасно!
- OM (6/5): Fair - It was spacious. The ventilation system didn't work, so the room would become stuffy very quickly. Also, it shows they speak English but in reality not a word... So difficult to communicate with them, and they're so disengaged... The Wi-Fi worked very poorly, they had many different ones, so kept asking about the other ones also called Flagman and variations of it, and they just didn't want to help saying they didn't speak any English. The staff could do with some manners, cause most of it wasn't even a language barrier.
- Tilek (9/5): -
- Ela (10/5): -
- Ling (10/5): - Was clean and well managed hotel, room is not too big but well equipped
- Verified traveler (6/5): - The hotel has s nice courtyard, but even though, there are non-smoking signs, it seems that everyone smokes there. The same in the hotel, smokesmell all over. In our room it clearly was spread through the ventilation in the bathroom. We had two bedrooms, with comfortable beds, but air-conditioning was just in one room. That might work when it's not too hot, but it's not the best idea during summer.
- SEIYA (10/5): - よき
- Massimo (7/5): Poco accogliente - La nostra camera era molto piccola e nel seminterrato, calda e senza aria condizionata. Nel complesso si ha la sensazione di essere in un posto poco accogliente.
- Ghulam (1/5): I won't recommend any one. - They are liers. The front lady was ill mannered. The real room was totally apposit to the one shown in pocturs. It was in basment dark and unhygienic. Not professional at all. No respect for customers. Staff was rude and cheater. When she demanded unreal exchange rate. When I asked her to accept USD. she refused and insisting to pay more than the market exchange rate.
- Sara (6/5): - Recepcja czynna całą dobę, dobra lokalizacja, jest w miarę czysto. Pokój jest w piwnicy, ma jedno maleńkie okno, które trzeba podpierać, żeby się otworzyło. Nie ma żadnego światła słonecznego i jest bardzo duszno. Toaleta jest na innej kondygnacji, trzeba za każdym razem wchodzić po schodach. Jedno łóżko było ok, ale drugie bardzo niewygodne.
- Conny (8/5): -
- Svensson (10/5): Exceptional - Very good staff , very helpful in everything we needed....breakfast very good , good value for money...I want to recommend this hotel.
- Wen (9/5): Superb -
- Adrian (9/5): Comfortable, spacious accommodation in a Northern suburb for 1 night in transit - Large room, good shower, TV, comfortable sofas, air-conditioning,
- Ilia (10/5): Exceptional -
- Kurumbarammal (1/5): They given me a room and there is no private bathroom, and they collected additional money. - The breakfast was very poor, They served to my room, and that really not good. I didnt like anything in that hotel.
- Md (10/5): Exceptional - "I really like the room so cozy and beautiful. I highly recommend this hotel. We really enjoyed to our stay and its close to market and bus stop."
- Rajendra (1/5): Bad - Bad Bad
- Vadlamudi (9/5): Superb -
- Sumaiah (10/5): Exceptional - The sauna was great, the room was comfortable, the staff was kind and understanding. The location is abit far away
- Alexey (8/5): Good clean place but poor location and nothing is working - Liked the value/price balances Beds are noisy Everything is a process adder (bed sheets, sauna, swimming pool) which is not expected SPA sauna was not working Breakfast is bit poor and ends too early (10am) Fridge was not working
- Ali (8/5): Good -
- Ashleigh (4/5): Disappointing - The deluxe room was large in size. I booked this hotel partly because of the pool, but it was not available to use which was very disappointing. My friend's room smelled strongly of cigarette smoke, and he requested to change. Initially it was agreed he could change rooms because of the inadequate cleaning and bad smell in his room, but then he was told he could not because he had already used the towel, laid on the bed etc in the original room. The staff member told him instead he had to find another hotel. I had informed staff in advance about some dietary requirements, but they were unable to cater for these and I was informed "I can't cook only for you". Actually, all I had requested was some bread and fruit, so no cooking was required. My feeling is that the hotel is badly under-staffed, and one or two people are required to do too many different jobs.
- Ewa (9/5): Superb - Budget option, but very clean and well organized. If your bathroom is shared , you will find in your room bathrobe and slippers. You don’t have to worry about anything. Stuff is very nice and answering very positively to all requests. I stayed too short.
- Angeliki (10/5): Exceptional -
- Sergiusz (9/5): Superb -
- Azhar (4/5): Disappointing -
- mohamad (8/5): - In the middle of tve night people went to shower, nice personals, helpful
- Prince (7/5): Good -
- Anonymous (3/5): Poor -
- MD SOHEL AL MAHMUD (8/5): - I am happy.
- Raewyn (7/5): Good - It was a lovely clean hotel and staff very nice. It was too far away for walking distance to find somewhere to eat for dinner. Plus, the breakfast was average . But what food you got for breakfast was nice.
- Sholpan (9/5): Superb -
- Jan (10/5): Perfect accomodation in Biškek - Nice hotel in Biškek. Situated in silent street, about 2 km from the city center. Parking next to the hotel, two steps from the gate. The pleasant yard there, where the breakfast is served. The room was very nice, good design, clean and well equipped. The staff was very communicative and helpful. Nightlife of the owners children could be a little bit silent.
- Tim (10/5): - Excellent staff, attention to details, good breakfast and value. Superb common area. 👍🇰🇬
- Anne (6/5): Pleasant -
- Seres (8/5): Recommended - The AC was good and quite, the WiFi was strong. The breakfast was small.
- Michal (10/5): Exceptional - All was good, very nice place in very good shape. They even serve some breakfast. Location is little bit far from the city center, but taxis are cheap and also you can walk if you like walking. Breakfast is very simple and basic, but it's enough to have enough strength to get to the city.
- Stanislav (10/5): Exceptional -
- Wais (9/5): Superb - it was ok the stairs
- Mnaguman (7/5): Good -
- Vitaliy (10/5): Exceptional -
- John (4/5): - Very average on all levels. There was a leak and I tried to fix it and they were more concerned about the towel in my room that was damaged than my comfort. I had no water half the time. Strange strange strange
- Odilzhon (10/5): Exceptional -
- Hassan (8/5): Very good -
- Nadeem (10/5): Exceptional - Location and staffs(except one? They need to improve the breakfast qualities
- Dinara (9/5): Superb -
- Anonymous (10/5): Nice Hotel, friendly staff - It was really comfortable and satisfying. I really recommend this hotel Everything was great
- Bieber (7/5): Poor breakfast - good value for money - space room breakfast was very poor shower no pressure
- Elya (8/5): Very good -
- Artyom (8/5): Very good -
- Maxim (9/5): Superb -
- Nazima (8/5): Very good -
- Banyal (10/5): Exceptional -
- Klaudia (7/5): Good -
- Victoria (7/5): Good -
- Lev (8/5): Very good -
- Ahtasham (2/5): Very poor -
- Denis (7/5): Good -
- Thomas (6/5): The stay was not bad, but we weren‘t lucky with our room. Thanks. - comfortable beds, clean bathroom, friendly staff Our room was in the basement without windows, also the air was not fresh down there. Breakfast times could be longer (only 8 to 10)
- Mansur (7/5): Good -
- Miraida (8/5): Very good -
- Lkhamaa (8/5): Very good -
- Johannes (7/5): Good -
- Jakub (4/5): Does not match the description at all - Decent price We wanted to pay with a card as was supposed to be possible but they don't accept cards, making us pay in som using their terrible rate, making it significantly more expensive. We wanted this hotel also for its sauna and massage, which turned out to be a lie. We were supposed to have a view from the window, but we ended up having a view into a wall and almost no light in our room. We were supposed to have shampoo, but we had to argue with the staff that they should give it to us (the claim that they don't use a single use packaging is a lie, too, by the way). They say they can handle dietary restrictions but gluten free version of the breakfast consisted of four slices of watermelon while everyone else had a breakfast which was *without* gluten. There were more discrepancies in the description (such as a room for picknique)... The room had damp smell, probably coming from the air conditioning, but not sure.
- Klaudia (8/5): Very good -
- Thomas (4/5): Clean but bad service - The rooms were very clean. The beds were good and the bathroom is nice. The service was very bad. The employees communicated we could breakfast in 1hour and after 1.5 hours we hadn’t heard anything yet. Came back to check on it and was told it would take half an hour. Another hour passed and after checking still nothing was done.
- Themistoklis (8/5): More than adequate. - Good value for money, big comfortable room, clean bathroom, stable wifi, friendly staff. No bathroom amenities, instant coffee with breakfast.
- Verified traveler (10/5): - Good
- Jonathon (4/5): An Absolute No 😐 - I've never experienced anything to dramatically bad in Bishkeks hospitality sector as this hotel... Imagine, if you will, having your door thunder slammed with a fist at 07:45am continuously whilst a staff member screams your name and yells 'breakfast!', 'breakfast!'. Then imagine having the same person repeat that exact same process at 10:15 after you've just had a shower and you're getting dressed.... This place is not a legitimate hotel either...but an obvious front for personal guest and staff experiences....if you know what I mean.... Additionally, 1/2 showers were broken and the basin filled up due to a blocked drain which was very unhygienic. The room was in a basement and the window when opened let in Cigarette smoke and loud sounds. The towels smelt unclean, and there was a stain on my bed cover. I do not recommend this place at all!
- Verified traveler (8/5): Хорошо, была проблема с завтраком. - В целом хорошо. Чисто, красиво, уютная общая зона. Единственная проблема – в бронировании было указано, что завтрак включён, а по факту оказалось, что нет. А я специально искала вариант с завтраком чтобы мне не пришлось в чужом городе утром голодной бегать и искать как бы снять деньги (мою карту не принимают в Кыргызстане).
- Mirza Adnan (6/5): - Nothing special i found in that place.
- Szymon (10/5): Szymon Gladysz - Great, cozy place. The manager - Żana - very good and helpful person (helped mi with ordering Taxi to the airport even if it was in the middle of night).
- Verified traveler (10/5): - Good place to stay
- Verified traveler (2/5): - That hotel deceived me and I found myself and my guest in a very bad and shame situation. The issue is that, when I make reservation I had to choose the room (just like that which appear in this review) with one big bed or tow separate small beds, I reserved with two beds (without any doubt that the both choices are at the same category) BUT, they show me an extremely small room with tow beds and off course couldn't be compare with that which were in their site which appear in this review, and that one which was offered to me, when I didn't accept it and asked to get the room with a big bed, they told me that they are different categories and that I had to pay extra money. With a very unbelievable chock, I had to leave disappointed about this way to deceive. and I had to reserve and pay (unexceptionally big sum of money) in another hotel I'm still waiting your reaction to solve this situation specially that I'm still in Bishkek (nearly out of money) because of cancellation of two flights I had to use to return home because of Corona virus issue. Thanks in advanced.
- Verified traveler (8/5): - I liked the quiet neighbourhood. The quality of renovations was fine. Both days the water in the shower turned cold after one minute - I'm not sure what the problem was. When I tried to leave my room the second morning, the lock took 100 tries before it opened. I told the staff about the lock and they apologized.
- Darren (8/5): - The court yard was very nice and warming even though I went in the winter. the room was very nice and breakfast at 9-10 am brought to my room by the most friendly staff you can imagine.
- Verified traveler (8/5): - Cheap Not central enough It is alright Can order taxi
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