Hanoi Golden Hotel

Location: 12 Ngo Gach, Hang Buom, Hoan Kiem, Hanoi, vn

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Concierge service
• Public transport tickets
• Fruits
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Guest education on local ecosystems and culture
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Single Room

  Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The single room provides a private entrance, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Gabriel Besnier (10/5): Increíble. Muy recomendado - Personal muy amable y atento. El hotel bien iluminado, areas comunes con A/C. Cierra pasadas las 12am pero siempre tienen a alguien disponible para abrir si es necesario. Excelente ubicación en medio del Old Quarter
• Pande (8/5): - Loved all the reception team. Great smiling team! Very Comfortable bed and room Great value for money in the heart of the Old Quarter of Hanoi. Very lively area!,
• Allana (10/5): -
• Liliana America (6/5): - Las camas son cómodas A mi parecer falta señalización porque en la calle hay un letrero algo pequeño que indica que ahí está el hotel, por lo que hay que entrar y cargar todas las cosas por un pasillo pequeño para llegar. La habitación es algo pequeña, la televisión no funcionaba, la puerta del baño no tenía manija por lo que rellenaron el espacio con una bolsa y le pusieron una aldaba. Las paredes son delgadas y en la noche escuchamos perfectamente la conversación de los huéspedes de a lado que iban llegando a su habitación
• Fabian (10/5): - A very nice, modern, and clean room in the heart of Hanoi's old quarter. Excellent service. Thank you & highly recommended!
• Kimmuanching (9/5): -
• Kimmuanching (9/5): -
• Marie-Pier (8/5): Chambre bien placée pour une nuit à Hanoï - Nous sommes restéa une nuit seulement entre deux destinations. L'emplacement est super. C'est en plein dans l'action du Vieux Quartier, mais dans une ruelle un peu à l'écart et donc plus tranquille. Les employés sont très gentils et accueillants. Pour le prix payé (environ 20 dollars), c'est très bien et nous avions tout ce qu'il nous faut. La chambre est petite mais pour une nuit c'est correct. C'est peu insonorisé, donc vous pouvez entendre les gens quand ils sont sur le pallier.
• Charlie (10/5): Very nice staff and rooms - Staff are some of the best I’ve ever encountered at a hotel, so helpful friendly and jolly. Great location and generous rooms. Peter and Tau were extremely nice.
• Pou (9/5): I would come back for sure -
• Anna Sofie Bulskov (9/5): -
• Donovan (10/5): Excellent value - Location, staff Nothing
• DeesArjan (10/5): Zeer gastvrij en heel comfortabel! - De gastvrijheid van de receptionist was supergoed. We stonden om 6 uur voor de deur en konden onze bagage alvast binnen zetten. Ook konden we al vroeg in de lobby wachten tot de kamer klaar was.
• Jonas (6/5): - Super friendly and helpful staff! Comfortable beds. Good A/C. Great location right in the Old Quarter. Whenever someone next door uses water (toilet, shower, tap) a pump starts running. Someone goes to the bathroom at 3.am.? The pump runs for 2 mins until the toilet tank is refilled. Whenever someone uses the bathroom ventilation next door, it's also very loud. Overall we've slept very poorly during our 3 nights at the hotel. Mold on the bathroom ceiling. Smelly shower drain.
• Madion (10/5): Very lovely staff felt clean and comfortable - Perfect location
• Narsimha (9/5): - Staff was cooperative and helpful, immediately actioned on requests, it was a comfortable stay with a very good location, as everything was nearby.
• Lê (10/5): Kỳ nghỉ tuyệt vời trên mong đợi - Nhân viên thân thiện, địa điểm lý tưởng ngay trong phố cổ, ăn uống đi lại rất thuận lợi Không
• Frederick (10/5): Clean, comfortable and quiet in a great location with very friendly helpful staff. Excellent. - The location of the hotel was great in old quarter but set back from the road so nice and quiet. The room was clean and comfortable with all the required facilities. Reception was staffed 24 hours with affordable water and very helpful staff that would book tours or tickets. Nothing.
• Sebastian (9/5): -
• Nimashi (1/5): - Nothing Very disgusting pathway to reach the hotel.Not at all meet rating in the booking.com
• Lorenzo (8/5): Ottimo rapporto qualità prezzo - Lo staff é stato eccezionale e disponibile L’entrata per arrivarci é in pieno stile Hanoi, ma di prima mattina può essere un po’ troppo
• Laure (10/5): Localisation top - Très bon séjour à Hanoi ! Personnel au top ! Encore merci pour ce séjour ! La localisation est top
• Hoài (10/5): - Sạch sẽ , nhân viên thân thiện 👍🏻
• Sophie (8/5): - Hôtel calme même si dans le centre, très bon emplacement et la communication par WhatsApp est très pratique Même si cela ne nous a pas embêté vu la chaleur, il faut savoir que la douche est tiède
• Ángela (6/5): -
• ANDREA (8/5): -
• de meslon martine (5/5): - Centre ville sans être trop bruyant Acceuil souriant et chaleureux bon rapport qualité prix Chambre petite, manque de clarté du jour, fenêtre bloqué,
• rodolphe (5/5): - Personnels agréables Télévision en panne Pas de bouilloire dans la chambre Odeur désagréable dans la chambre
• Nicolas (7/5): Bien pour une ou deux nuits et découvrir le vieux quartier d'Hanoï. - Bon emplacement pour découvrir le vieux quartier ! Bien pour une à trois nuits. L'hôtel est dans une cour intérieure et donc protéger du bruit de la rue mais les habitants dans la cour parlent fort tard le soir et tôt le matin et l'isolation sonore n'est pas bonne.
• Mario (9/5): -
• Ilyas Mert (7/5): -
• Katarzyna (10/5): Good choice for Hanoi - The girl on the reception is the kindest person I’ve met during my stay in Hanoi. Room was clean and comfortable, location is very good, I recommend it :)
• Robert (10/5): - Super Lage , Zimmer sauber....Rezeption mitarbeiter sehr freundlich und immer hilsfbereit.Ich kann nur Hanoi Golden Hotel weiter empfehlen
• Carolina (10/5): Ubicacion inmejorable - Las personas que atienden el lugar son muy amables, la ubicación es inmejorable No aplica
• Brahim (8/5): Super séjour au cœur de la vieille ville proche du lac ! - Emplacement impeccable au cœur du vieux Hanoi. Personnel très sympa et serviable !
• Honami (10/5): - スタッフの方が親切でした。シャワーの出し方が分かりにくかったのでお尋ねしたら、丁寧に教えてくれました。 特になし
• Janne (8/5): Super Lage, schönes Zimmer und super Personal - Sehr nettes Personal, gute Lage, gutes Zimmer Zimmer nicht so gemütlich z.B. ein kleines Licht am Bett wäre noch schön, aber alles keine Probleme
• Eric (7/5): Hôtel bien situé - Petit hôtel bien situé dans le quartier des 36 corporations. Personnel très accueillant. Ascenseur. Un bon rapport qualité-prix pour petits budgets. Hôtel adapté à un court séjour. Chambre et salle d'eau exiguës et peu lumineuses.
• Megan (8/5): - It had a little balcony which was lovely. It was off the main road, slightly more quiet which was lovely. The shower did not get very warm and it was very small. Otherwise it was great.
• Pauline (7/5): - Staff were very friendly and helpful. Good for when you are on a budget and need a short stay. Nothing special. Only very small window. Narrow entry to hotel, we didn't have an issue but might be off-putting for some.
• Mahaut (10/5): Everything was perfect :) great welcoming, sweet staff, clean room! - Everything was perfect :) great welcoming, sweet staff, clean room!
• Francesco (10/5): very nice room and very helpful staff -
• CLEMENCE (1/5): - Chambre insalubre : énormément d’humidité dans l’air et sur le mobilier, climatiseur partiellement fonctionnel et pas de fenêtre à ouvrir. Nous y avons passé seulement quelques heures, un temps suffisant pour nous rendre malades (pbs respiratoires).
• Nina (8/5): -
• Shabnam (8/5): - We stayed just 1 night and it was ok
• Minh Hoang (10/5): -
• Anton (10/5): - Good for its price
• Serge (9/5): Would go back - Section B were new rooms Stairs were a bit tricky in the rain.
• Carmen (10/5): -
• Alexandrina (5/5): -
• Hien (10/5): Fantastic - Location Budget hotel but thad it had all facilities.
• Thomas (10/5): - A clean, modern room in the middle of the old town with helpful staff. I couldn’t ask for anything else
• Evangelia (7/5): -
• Steffanie (8/5): - Central location great helpful staff I had an issue my first room and had to be moved, but staff were very fast to react to find a solution.
• que (10/5): -
• Salvatore (8/5): -
• Do (10/5): -
• Zoe (10/5): -
• John (10/5): - Good
• Amrit (10/5): - My room was clean and Thu (the receptionist) as well as the rest of the staff were very helpful. Thanks!
• Brooke (10/5): This hotel was great for the price. Good locaton, decent sized room and great AC! - Great location to explore the old quarter!
• PINHWA (8/5): -
• Katty (10/5): I had great stay - The room was small but very clean, and worth the price . The staff were super friendly and kind. They helped me with all my questions and even booked a cheap taxi for me It was a little difficult to find as the sign was hidden
• Agureeva (10/5): - Good hotel and good price :) Thu and Peter are very friendly and kind. They always help me whenever I need something and always have a smile This hotel very good price right in the center of the Old Quarter
• Aoife (10/5): -
• Thị Hồng Hoa (7/5): -
• Rachid (10/5): nice staff and local neighbors! -
• Vincent (10/5): -
• tomasz (10/5): Recommended - Great place and great stuff
• yuma Mosink (9/5): Super! - Locatie kan bijna niet beter. Personeel helpt je graag en regelt wat voor je zodra nodig. De douche was niet perfect meer voor kleine mensen ook beperkt warm water, maar voor Vietnam niet heel raar.
• Philip (8/5): The staff are very friendly and helpful, good location. - The location was good, lots of restaurants close by. Room was ok. The bathroom was very small and we found it very difficult to go to the toilet especially being over 6ft tall.
• Hoài (10/5): -
• Ileana Estefania (8/5): Buena estadía en general, me facilitaron info para comprar sim y cambiar dinero - La habitación bien, limpia El pasillo para entrar era un poco raro
• Tahlia (7/5): -
• Alexandra (10/5): - Staff was amazing very helpful
• Tobias (10/5): - Muy buena ubicación. Muy buena atención del personal. Nos ofrecieron un tour muy bueno por Ha Giang Loop, a un buen precio. Thu fue quien se contactó con nosotros desde el hotel, y nos recibió muy bien!!
• Alberto (8/5): -
• Claudia (10/5): - This was our second time we stayed here and the review is the same: This is a great place to stay - we highly recommend. The staff is very friendly and helpful. The location is fantastic, right in the middle of the Old Quarter near everything, yet tucked away in a narrow alleyway where it is very quiet, especially at night. The room we stayed was clean, newly renovated, was large enough with big, comfy bed (firm matress), hot shower and kettle to be able to make a cuppa (plenty of shops around to.purchase tea or coffee). We would definitely stay here again if back in Hanoi. All was great.
• Claudia (10/5): HIGHLY RECOMMENDED - DON'T LOOK ANY FURTHER - This is a great place to stay - we highly recommend. The staff is very friendly and helpful. The location is fantastic, right in the middle of the Old Quarter near everything, yet tucked away in a narrow alleyway where it is very quiet, especially at night. The room we stayed was clean, newly renovated, was large enough with big, comfy bed (firm matress), hot shower and kettle to be able to make a cuppa (plenty of shops around to.purchase tea or coffee). We would definitely stay here again if back in Hanoi. It was all great, but I didn't realise one of the switches next to the bathroom door was the hot water, so my first shower was 'refreshing', but then lovely hot water!
• Michael (10/5): - Receptionist Thu really made sure I had a great stay, offered some organized tours, upgraded my room for free and even messaged me one day when she had to go home sick. Just to make sure I knew I could contact her in case I needed something. Excellent service all in all. The hotel is in the back of a very narrow side ally that looks a bit suspicious at first, but this actually helps because the street noise is not as loud as if it was directly at the front. All in all I had a great stay and will book again next time.
• Katia (9/5): - Ubicación perfecta. Personal super amable.
• Fabio (10/5): - The room was really nice, doesn't feel too small for two people. People working there were very friendly, they made our laundry for a cheap price and gave us dried in the evening. Reception 24/7, with bottles of water. Nice position, in a living neighbourhood. Some mornings we got wake up from chants from the near temple, around 5 in the morning. The second morning in a row was a bit annoying for sure
• Florencia (7/5): - Ubicación inmejorable, la cama era cómoda, ofrecen servicio de lavandería. La atención fue muy buena
• Demian (10/5): - The location and the staff, especially Thu was 10/10
• Anne (9/5): -
• Owain (10/5): A very pleasant stay. - A very pleasant stay at this Hotel. Clean and comfortable. Great location. Staff were very friendly and helpful.
• sarah (9/5): -
• Owain (10/5): A very pleasant stay. - I had a pleasant stay here during my time in Hanoi. Room was clean and comfortable. Hotel in a great location. The staff were excellent especially Peter.
• Ismael (10/5): -
• Alexia (8/5): Amazing location, value for money and really friendly staff -
• Emmanuelle (10/5): -
• Sonja (8/5): -
• kana (5/5): スタッフの方はとても親切だったが、虫が出たので残念でした。 - ホテルはハノイ旧市街内にあり、すぐ観光できるところがとても良い。スタッフの方がとても親切です。 ハノイ旧市街の中心地だからか、1階のお部屋だったからか、運が悪かったからなのか、ゴキブリが2度出た。他の虫もちらほら。スタッフの方を呼んだらすぐ対処してくれましたが、安心して眠ることができなかったので、2泊予定でしたが、違うホテルを予約し直して移動しました。1泊分の宿泊費は返金してくれました。
• Karl (8/5): Great value for money at great location. - The location was amazing and staff was great, the room was spacious and had all the necessary stuff. Lack of a safe and cold shower.
• Marco (10/5): - Thu was awesome, even helped point a mechanics way since I had a motorcycle problem. The room was excellent and slept well. Great location. The only thing is a bit hard to find specially at night. It’s a small entrance through a hall to get to the reception. It’s kinda cool 😎
• Kristen (7/5): - The location is perfectly good for travelers. Room is fine and clean. One of the staff didn’t recognize that we are waiting for check-in at almost 3am. Even we told him we were waiting to check in but he thought we stayed at the same room with our friends who were came earlier. However, it was just a minor problem to us.
• Ruiz Garcia (10/5): -
• Clews (10/5): Thu and Peter were very helpful throughout my stay! They booked my taxi to the airport for me and made my stay in Hanoi - Very helpful staff and great rooms! N/A
• Mohammed (9/5): -
• Sterling Marchand (10/5): - Great location, clean and newly renovated Very very small rooms for the price, bed was a bit stiff but I'd still recommend ut

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