Setup Hotels
Location: Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo, Santo Domingo Este, DO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in massages and body treatments at our spa, perfect for ultimate relaxation during your stay.
Delicious Dining Options
Savor a meal at the restaurant, grab snacks at the coffee shop, or enjoy a drink at the bar/lounge – culinary delights await.
Comfort and Entertainment
With complimentary Wi-Fi, room service, and an arcade/game room, we ensure you have a memorable and pleasant stay.
Experience all this and more at Setup Hotels in Santo Domingo Este. Book now and unlock a world of luxury and comfort!
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 03:00 AM
Check-out: 11:00 AM
Instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Nature reserve
- Proposal/romance packages available
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Street parking
- Concierge service
- Wheelchair accessible
- Arcade/game room
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Offsite parking reservations required
- Free breakfast (local cuisine)
- Nature reserve
- Proposal/romance packages available
- Banquet hall
- Garage
- Upper floors accessible by stairs only
Rooms Available
-
Standard B, 1 Queen Bed
1 Queen Bed
Features a private balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Fan
- Private bathroom
- Room service (limited hours)
- Premium bedding
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Standard A, 1 Queen Bed
1 Queen Bed
Features a private balcony/patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Fan
- Private bathroom
- Room service (limited hours)
- Premium bedding
- Free WiFi
- Balcony or patio
- Bedsheets provided
Guest Reviews
- Alejandro (10/5): - Staff is great close to everything the girls work hard to accommodate
- Alejandro (10/5): - The staff is wonderful they were willing to assist in anything that I requested in a friendly and accommodating manner the food is excellent and they know the area and the can guide u in local affairs it's a safe place 🙂
- Alejandro (10/5): - I always come back here as it nice and so are the people I felt so comfortable I booked for a week and ended up rebooking for two months
- Alejandro (10/5): - I can tell u the staff is willing to go above and beyond u can trust ur stuff to be safe and the food is wonderful I had a great stay
- Angela Altagracia (2/5): - The worst place to stay very unsafe and dirty no water in the bathroom the a/c wit bad smell and don get a lot of cool air just a ceiling fan well the worst do not intend to stay in this place
- Porfirio (10/5): - Good
- Morena (4/5): - Puede mejorar si se disponen
- Wister (2/5): - El personal terrible .nada agua caliente en baño.. internet terrible..
- Lisaury (2/5): - Terrible hotel
- Lisaury (2/5): - The hotel stuff listening private conversations, they get close to your room door then start know about your business
- Verified traveler (2/5): Look for somewhere else and save your money - If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
- Carolina (2/5): Horrible experience - The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
- Ludwing (4/5): - Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
- Ileana V (10/5): - Close to the water
- James Son (2/5): - Non
- Verified traveler (2/5): A very bad / sub-standard hotel - My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
- José Luis (10/5): - El un hotel muy bueno y limpio
- Felix (2/5): - Las atenciones al es mala dos dias en la mañana no pude ballarme porque no huvo aqua pes me llebe una toalla y me bañe en casa de un sobrino mio
- Syed (6/5): - An Average hotel
- Maria L. (2/5): - First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place.
A gave 1 star because there is no 1/4 of a star.
- Jose D. (2/5): - The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.
- Maribel (4/5): - Aire con enfría ascensor no funciona ni inodoro
- John (10/5): - Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
- Carlos (2/5): - Didnt check-in left inmediatly.
Stay away from that place.
- carlos (4/5): - Es un hotel sin mantenimiento, el personal no es tan atento.
- Eunice (4/5): - I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground.
The room includes a mini fridge with nothing in it and a dim lamp.
Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you
- Robert (2/5): - I want you to give me a refund because i was staying 2 days instead of 3 days
- Kamar (10/5): - Very clean friendly staffs excellent customer service 👏 👌 👍 😀
- xiomara (2/5): - Lo baño lleno de agua. La ducha dañada. Un mal olor
- Christopher (2/5): - Muy mal
- Edmundo (4/5): - La cama deteriorada y vieja.
Los llavines de la ducha y lavamanos muy deteriorados y viejos
Goteras del lavamanos
Al ducharse, se llena de agua el baño
La puerta de la terraza no cerraba y estaba desencajada
- Pedro (8/5): Good 👍👍👍 - Excellent service of all staff especially of Bety good and reliable places to stay
Good job
- Julenord (10/5): - Es muy tranquilo. Aunque el restaurante no funciona, hay restaurantes cerca. Creo que le hace falta piscina.
- Jimmy (2/5): - Las fotos no revelan la realidad del lugar
- Yamael (8/5): - Cerca de la playa
- Joseph (8/5): - The place is very quiet, the breakfast morning so delicious
- Mirvens (2/5): - I book the hotel with breakfast included, there is no breakfast at all not even one day that’s so unfair and crazy I don’t appreciate at all. Never go there again. And also Expidia you need to refund me the rental money ASAP please.
- Miguel (2/5): - Es el peor hotel que e visitado..,,este lugar no es hotel es un lugar muy desastroso y no se porqué expedia lo ofrece a sus clientes..nunca me avian robado mi dinero con un lugar como este no se lo recomiendo a nadie y no caigan en las mentiras de las fotos ni los servicios que ellos ofrecen,,,,
- BRENDA L (2/5): - Para comenzar en el area donde esta ubicado el hotel no hay estacionamiento disponible. El hotel no tiene elevador y las escaleras muy incómodas para el traslado del equipaje. El personal no es atento, e inclusive, no son cordiales. La estructura del hotel está en pésimas condiciones, igualmente las habitaciones, se nota que hace mucho no le dan mantenimiento. Inodoros rotos, las llaves del lavamanos y bañera rotos, receptáculos sin sus tapas de seguridad. La luz se fue y el hotel no cuenta con planta eléctrica. Definitivamente no lo recomiendo.
- Elizbel Guzman (10/5): - Me encanta hospedarme en el hotel. Excelente servicio, las mejores atenciones, sobre todo De la Morena, una Dama cristiana muy encantadora. buen trato, excelente limpieza y servicio del hotel y para los huéspedes.
- Rosette J (2/5): - What I like about the hotel, it was just a place to sleep and there was a small fridge in the room which was great.
- George O (10/5): - Feels like a small apartment balcony you can see the ocean
- romel (4/5): - Poor maintenance, should not be rent to anyone
- Verified traveler (10/5): - Excelente, los empleados muy atento
- ROBERTO (10/5): Economico y Confortable - Buena experiencia, gente buena atendiendo al publico. Me quedaria alli de nuevo.
Agua caliente, camas excelentes, almohadas suaves, balcon, el mar a 1 minuto caminando.
- Verified traveler (10/5): - El hotel es muy tranquilo y acogedor, donde te reciben con las mejores de las atenciones siempre. Son muy respetuosos y amables. Excelente hospitalidad.
Att: la doctora de nagua.
- Verified traveler (10/5): - El desayuno muy bueno y la atención muy buena y buena profesionalidad
- Samuel (2/5): - the only thing i have to said is the owner are very nice and she speak a little bit English but the property are terrible need alot of work need to be done.no cold water no electric the bathroom are terrible.alot of lead and the room is not nice at all and food are not good but some people are nice and they dont serve breakfast in the room.the room is not great she also charge me more
- Ed (4/5): - Paid for Ocean View and got nothing. This Hotel should not be more than $15-$20 a day at the most... It should be a 2 star hotel. Pictures on the expedia site are EDITED. It looks like NOTHING like that.... Is nothing more than a cheap dingy motel with Friendly Staff
- Verified traveler (8/5): - Excellent service and professional staff! Beach view and great location.
- Verified traveler (6/5): - Not working elevator, but staff helped with bags, bath floor was flooded but they cleaned. Overall it was ok, my budget only allowed a low price night and the room was clean and I was able to rest
- Rene (10/5): - The check in was good..and we have a women..I tgink tge owner...she got 2 sons...oh My God..this women make me happy every hours,take care of me,smile with me...ow..shes Amazing,Im Working for Marriott,and my stay at this Hotel is fantastic like the Marriott Standard..thnks a lot
- Anthony (4/5): - The room no was clean, whit dust, and find insect all over the room
- Verified traveler (8/5): - Nice place! Service is pleasant. I will recommend it
- Verified traveler (8/5): - Everyone was so nice and helpful, the language barrier was a slight challenge but with my limited spanish and two staff members that spoke english everything worked out well! One thing I wish I knew ahead of time was that we could use Uber. We were told that we should use the official taxi company from the airport, but if we knew we could use uber we would have paid less than half. We would have saved so much money during the week too if we knew before our trip was half over. Overall, a great hotel!
- Harvey (10/5): Just a simple home away from home - This place was amazing. The room was ok just as described. The area is very lively and perfect for couples and single travelers of any age... The staff at the hotel was excellent. Juan Carlos the front desk manager was very attentive. The rest of the staff Winsin, Agustin, Stephanie, the other front desk staff and cleaning staff were all very nice and professional. I will definitely recommend this place, feels like home. BTW they have a delicious a la card breakfast very simple but fresh and made with love.
- Verified traveler (2/5): - No cleaning yet end room no comfort no good the blankets is not soft
- Karina (6/5): - This is a budget hotel in a centric area of the city. Area is safe, hotel is budget friendly, rooms are comfortably enough for the price. Staff was very polite and professional, specially Betty the hotel manager. Breakfast was offered for a very low price (2-3 dollars). I hate Mangu with sauté onions and fried eggs for about $2.50 dollars. I recommend this hotel, specially for budget travelers. Be realistic and do not expect 5 start hotel quality, pictures do justice.
Photos