Sundancer Residences and Villas Lombok
Location: Raya Pandanan, Dusun Pandanan, Sekotong - Lombok, Sekotong, id
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Sundancer Suites Lombok offers beautifully appointed suites with private balconies overlooking either the pool, garden, or sea. Each suite is equipped with modern amenities including air-conditioning, a separate seating area, and a well-equipped kitchen for your convenience.
Wellness Facilities and Dining
Indulge in relaxation at the on-site spa with sauna and pampering treatments, or take a refreshing dip in the outdoor lagoon pool. With two restaurants and a bar, guests can enjoy delicious meals and drinks, or opt for in-room dining for added convenience.
Exciting Activities and Services
From snorkeling and windsurfing to day trips and car rentals, the hotel offers a range of activities to enhance your stay. The 24-hour reception staff is always available to assist with any requests, ensuring a seamless and enjoyable experience.
Book now for an unforgettable stay at Sundancer Suites Lombok!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Grocery deliveries
- Evening entertainment
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Steam room
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Cooking class
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
- Rooftop garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Pool toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Grand 2 Bedroom Residences with Ocean View
This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 4 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Ocean View Villa with Private Infinity Pool
The pool with a view is the standout feature of this double room. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Residence with Ocean View
Decorated with modern furniture, this suite comes with 2 flat-screen TVs and a separate living area. The private balcony is fitted with outdoor furniture. The private bathroom includes double vanity and a bath.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Grand Residence with Ocean View
Decorated in warm colors, this contemporary suite features 2 flat-screen TVs and a private balcony. The spacious seating area is appointed with a sofa set. The private bathroom has separate bath and shower facilities.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe 2 Bedroom Residence with Ocean View
Offering more space, this modern suite comes with separate living and dining areas. It also has a private balcony. The private bathrooms have a bath and bath amenities.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Balanced Traveller (7/5): Spacious rooms, great food, and a fantastic pool! - We had a really pleasant stay in the apartment-style rooms, which offered plenty of space, great comfort, excellent cleanliness, and reliable hot water. The massive, clean pool was absolutely perfect for a refreshing end-of-day dip. A massive shoutout to the wonderful restaurant staff—Niluh, Elva, and Muzan—and compliments to the chefs, as the food was consistently great! The property has incredible potential, though it currently feels a bit like it's in a transition phase. While the main amenities like the pool and rooms are well-kept, parts of the wider resort (like the spa, beach club, and surrounding buildings) could use some maintenance and a bit more TLC. It’s a beautiful location that, with some updated staff training and a push toward eco-friendly practices, could truly shine as a top-tier destination. Overall, a very comfortable base for our trip!
- Lynsey (1/5): -
- Majed (8/5): ماجد ونجود - السكن مع المسبح الخاص المطل على البحر جميل جدا والشاطئ قريب بعيد عن الخدمات والمطاعم والكافيهات بمعنى انه منعزل تماما يصلح ليوم او يومين للاستجمام
- Amir (7/5): Nice but there is room for improvement - The staff was just incredible. Everyone was extremely friendly and one could feel that they meant it from the bottom of their heart. Everyone tried to make our stay as comfortable as possible. Well the only downside is the beach club. It doesn’t look like on the pictures at all. And nobody takes care of it. To sum it up: there is waste everywhere and not only that,- unfortunately there is broken glass too. So the danger to get hurt is always there. Then there are tons of seagrass right in front of the hotel which makes entering the water a bit disgusting especially in the afternoon. Hotels in Indonesia usually do not have their own beaches. So taking care of the beach and cleaning it every morning would make a big difference and would be a special asset of the hotel. The gym is alright. Unfortunately the air condition did not work. I told the staff every day but they simply didn’t care. Within 10 days they didn’t manage to fix that. Quite annoying to do sports at over 30 degrees. And the water dispenser is just disgusting. Full of mold. I told them on the first day but they never cleaned it. Nobody cared
- tolliday (10/5): Incredible stay! - The most wonderful stay. All the staff were so helpful, kind and attentive. The room decorations was above and beyond. We did a cooking class that we would really recommend. One of our favourite stays! Nothing. Location is amazing if you want to relax, not too much to do nearby.
- Mhd Omar (10/5): - Everything were so nice the room, view and the stuff were so nice especially Dana , haidr and reception guy all of them were nice and very helpful.and the food were amazing the chef is really good at doing westren food and the portion of the food were good . Overall everything were amazing . Just alot of insects
- Carsten (8/5): Perfekter Aufenthalt zum Entspannen, Pool Villa in perfekter Lage. Sehr, sehr freundliches Petsonal - Die Lage unserer eigenen Poolvilla war ein Traum, der Blick über die Bucht ist unbeschreiblich schön. Perfektes Zimmer. Das Personal ist unglaublich freundlich und zuvorkommend. Sehr netter Manager, der uns zu einem Sonnenuntergangwalk eingeladen hat. Die Anlage ist gut 10 Jahre alt. Sie ist sehr gepflegt. An der einen oder andere Stelle hat die Zeit etwas Spuren hinterlassen
- Nadia (10/5): Nous recommandons vivement cet endroit pour des vacances paisibles et pour se couper de l’ambiance de la ville qui reste - Nous avons énormément apprécié notre séjour au Sundancer, où nous avons passé 5 nuits. Le service est exceptionnellement bienveillant, et tout le personnel est d’une grande attention. Les photos sont conformes à la réalité. Un immense merci à Elva au restaurant, qui nous a merveilleusement accompagnés dans le choix de nos plats et le service, nous recommandons vivement le bœuf rendang, absolument succulent, un grand merci à toute l’équipe de restauration au passage qui ont su s’adapter à nos demandes, I Luh, Muzan, Agus. Merci également à Nazwa, présente du début à la fin de notre séjour, une personne adorable sur qui vous pourrez compter. Nous vous recommandons Adi si vous avez besoin de conseil sur le choix de vos activités à Lombok. Nous n’oublions pas Asril et Ketut pour leur gentillesse et leur bonne humeur au quotidien, Nous vous recommandons Sefti pour ses massages incroyables et nous recommandons Deni qui nous a accompagné dans nos expéditions, une personne vraiment adorable, bienveillant et de bonne compagnie. Une pensée pour Rani, du back office, que nous avons eu le plaisir de rencontrer et qui est adorable. Merci à Suwandi, Endha, Saeful et Izwan qui se sont chargé de notre confort, nous avons eu la chance de bénéficier de leur art avec des attentions originales avec nos serviettes(voir photo). Nous en oublions certainement mais sachez que le personnel est vraiment à disposition pour un séjour sur mesure, tous plus adorables les uns que les autres. C’était une première à Lombok pour nous, sans programme précis, mais grâce à toute l’équipe du Sundancer, nous avons vécu un séjour mémorable avec des activités organisées et un service digne d’un 5 étoiles. Le lieu est également très accueillant, avec un design moderne et plein de charme.
- Jade (10/5): - Everything... great food. Friendly helpful staff. Relaxing massage at the spa. Beautiful beach and pool area.
- David (10/5): - The room was American quality and very comfortable. The staff at reception and in the spa area were very friendly and helpful. Breakfast was fantastic. I'll be back. Get ready. That I couldn't stay longer.
- CHRISTOPHE (10/5): Just a wonderfull moment in a wonderfull hotel - My stay at this hotel was just perfect and I really enjoyed it. Everything was perfect : location, hotel, staff members, exceptionnal food, services like spa and activities. I can just recommand this hotel. And a spécial thanks to Ahsan, Nazwa and Fauzan for their kindness and dévotion.
- Tim (10/5): - Die Unterkunft ist super schön angelegt besonders der Poolbereich und der Spabereich. Die Zimmer sind mehr als geräumig besonders auch das Badezimmer. Wir haben uns direkt wohlgefühlt.
- Jaume (8/5): Buena relación calidad/precio - Desayuno a la carta correcto, zona de piscina y de playa confortable. Habitación grande y confortable pero un poco anticuada. Todo correcto, un poco anticuado.
- ramon (2/5): -
- Emanuela (9/5): Fantastico spazioso e silenzioso! -
- Margaret (9/5): - the room the breakfast the pool
- Naomi (7/5): Depends if you like resort style stay or if you want to travel around very isolated - Beautiful resort with private beach, large 2 bedroom unit . Good pool and staff. Worth a look. Too isolated and food was below average so 1 night was enough, nice if you like resort living and expensive with taxes at 21% . No transportation around
- Egor (8/5): Если нравится уединение и красивые виды , то можно ехать в эту часть острова - Сделали апгрейд номера, доплатили за виллу с видом на океан. Шикарный вид с частным бассейном. Просторно. Тихо Номера уже довольно старые и неплохо провести реновацию. Виллы с красивым видом выше общей линии отеля, туда отвозят на машине и если хочешь уехать - приходится ждать, когда тебя заберут. Местоположение - далеко от цивилизации , поблизости ничего нет
- Arnaud (10/5): Séjour exceptionnel avec notre bébé Peio - Endroit exceptionnel, piscine top, logement parfait, literie de qualité, restaurant excellent et personnel plus que sympathique, nous avons adoré séjourner à Sundancer lors de notre séjour à Lombok.
- Timo (8/5): - The staff was very friendly and helpful. Especially Elva in the restaurant and also Niluh were were kind and provided good advice for us for activities and so. Also our driver (sorry forgot the name) who many days took us to the villa and also drove us to the Bangsal harbour was very helpful. The water was cut off from the villa on our third day, seems the pump was broken and we were given an apartment for the last night, which was okay and the gave us a complementary dinner as well, so well handled from the management!
- fleury b ransi v (9/5): -
- Mariola (10/5): Wspaniały - Obiekt jest bardzo ładny położony na wzniesieniu,jedzenie jest bardzo dobre !!! ale(to w tym co się nie podobało) wille z prywatnym basenem i widokiem cudowne zlokalizowane na samej górze (prywatny transport).Personel bardzo uprzejmy i zawsze uśmiechnięty.Okolica trochę odosobniona (najlepiej wynająć skuter).Ludzie na Lombok są bardzo życzliwi i pomocni.Szczególne podziękowania dla YUSUF,ARDI,DANA,ILOH I KETUT. Polityka żywieniowa :pakiety (my mieliśmy wszystko w cenie więc mogliśmy jeść co chcieliśmy) dostępne opcje są trzy (i tak są bardzo dobre) i przy dłuższym pobycie je się ciągle to samo(lepiej nie brać wliczonego śniadania tylko zamówić za opłatą na miejscu(będzie codziennie coś innego) ale jak kto woli te w pakietach też jest bardzo dobre
- Lachlan (9/5): - Thank you!! We had an amazing getaway to beautiful West Lombok away from the hustle and bustle. We couldn’t believe the views from the villa - the photos are actually real!! A special thank you to Ketut, Nazwa, Asril, Ardi and Agus. The cooking class (with market visit) and snorkelling trips were particular highlights. The chef was so talented, and we would have loved more Indonesian food options on the menu to allow the team to show off local flavours.
- Mark (8/5): - Beautiful Maintenance was poor, problems with room were not acted upon
- Éva (10/5): Szép, de nem mennék vissza - Nagyon szép, tiszta szálloda, kedves személyzet Sehol nincs semmi, mindentől messze van, elég drága szálloda, gondoltuk, hogy legalább svédasztalos reggeli lesz, sajnos nem Megértjük, nem volt sok vendég 3 csomag volt reggelire , sok minden benne, de, sajnos nem ízlett Kértünk csak tojást, az meg nagyon kevés volt ( 2 tojás egy kenyéren)
- Tammie (10/5): We loved our stay at Sundancer!! - We enjoyed the fabulous pool, it was very clean and well maintained. Our room was very comfortable, strong a/c, good mattress and pillows, and a wonderful view. Wifi was great throughout the property which is a real bonus!! The breakfast was huge and delicious. But the most outstanding was the staff - Adi and the team at reception were eager to help with anything needed (wish I remembered everyone’s name)and the staff in the restaurant, Nyoman, Dani, and Harry were friendly and gave great service!! Congratulations to manager, Zul, for his outstanding team and property!
- Louna (10/5): Amazing team - We had an amazing week at Sundancer in Lombok. The hotel is beautiful, the atmosphere is relaxing, and everything was perfect from the moment we arrived. The staff were absolutely wonderful with our one-year-old child. Everyone was kind, patient, and always ready to help, which made our stay so much easier and even more enjoyable as a family. We highly recommend Sundancer to any families thinking about visiting Lombok – it’s a perfect place to stay and create great memories. We would like to add a special thank you to Dana, dani, hadir,arif,nazwa,iluh,yusuf,haris,Muli,Nyoman, agus, ketut
- Teuta (4/5): - Die Villa mit Pool die Invasion der Tausendfüssler um die Villa herum sowie am Gemeinschaftspool und in den Toiletten, das war so ekelhaft! der Check In hat nicht geklappt um 12 Uhr geklappt obwohl man uns versprochen hatte. Wir mussten 2H warten
- Pauline (9/5): Une belle adresse - L'équipe est très souriante et serviable. L'hôtel dispose d'une très belle piscine. Le restaurant propose des plats vraiment savoureux. Merci Une fuite au dessus de notre lit lors d'un gros orage
- Markus (7/5): Von 5 Sternen weit entfernt (eigentlich sind es ja auch nur 4⭐️ - Ein sehr großer Pool mit vielen unterschiedlichen Tiefen und so geplant, dass man sich nie eingeengt fühlt. Leider für die vielen Zimmer zu wenige Liegen. Das Restaurant ist auch sehr schön und hat eine gute Aussicht. Leider ist das Hotel sehr in die Jahre gekommen. Die Holzpaneele am Pool heben sich gefährlich ab. Die Zimmer haben einfach zu viele Schäden im Bad und an den Holzelementen. Die Ausstattung der Zimmer ist sehr spartanisch, und die Polster, sowohl am Pool als auch im Zimmer sehr schmutzig - leider.
- Ryan (5/5): Very far from everything and place was not the pictures -
- saihi (10/5): -
- Nick (6/5): - 2 bedroom apartment was amazing, comfortable bedding Only place to eat was the hotel restaurant & the food was average. The closet food store was around 20mins away. Not an ideal location with children especially when the pool was green & not functional
- Geronimo (1/5): Absolut unzufrieden - Preis & Leistung ist absolut mangelhaft! - Das Personal ist sehr hilfsbereit und Freundlich. Ehrlich gesagt, weis ich nicht wo ich anfangen soll. Das war die erste Unterkunft bei der ich eine Beschwerde einreichen musste… Schimmel in der Wohnung Tropfende Klimaanlagen Stark verschmutzte Toiletten verschmutzte Wohnung Kein Geschirr in Küche Teilweise kein Zimmerservice (keine Handtücher, kein Wasser, kein auffüllen von WC Papier ect…) mangelhaftes Frühstück Modergeruch im Badezimmer Sämmtliche Schränke richten vermodert und sind fettig. Wasser aus Leitung riecht nach faulen Eiern usw… ich bin wirklich niemand der große Ansprüche hat - aber für ein Hotel mit solch einer Bewertung ist das einfach nur enttäuschend…
- Laura (4/5): We booked 2 rooms for 5 days , I ended up using 1 since the other one was far and we have 3 babies , I left the 3er day - It had a pool The rooms are old and smell weird, old bathrooms that I washed with my sandals on , the extra bed is a mattress in the floor , the restaurant is open and u get eaten by mosquitos , the food is very limited in options , the location is far away to the ports and there is basically nothing left to do besides the little 3 islands nearby
- Massimo Cupaioli (2/5): Un peccato rovinare così una struttura con grandi potenzialità. - La ocean view villa con Infinity pool è meravigliosa ma purtroppo finisce tutto lì. La struttura sembra abbandonata e prossima alla chiusura. Si propone su Booking come un 5 stelle ma evidentemente la gestione non ha alcuna idea del livello che dovrebbe avere. All'arrivo non c'era nessuno ad aiutarci a scaricare i bagagli dal taxi. Il pool bar è chiuso. La piscina deve avere il sistema di filtraggio rotto per cui c'è una persona che sposta un filtro enorme sul perimetro della piscina con dei lunghi tubi posizionati all'interno della piscina per effettuare un filtraggio esterno. Il ristorante è a dir poco disorganizzato ed il servizio è pessimo. Due ore di attesa per mangiare quasi nulla, con piatti di bassa qualità e spesso sbagliati pur essendo essendoci solo 3 tavoli da servire. Vedevamo gli altri ospiti rimandare indietro quasi tutto il cibo che arrivava e poco dopo si sentivano urla dalla cucina.. La cena è stata un incubo: pietanze non arrivate, salse sulla carne aggiunte pur avendo specificato in maniera chiara che non le volevamo. Medio il livello della colazione ma il secondo giorno non c'era la marmellata che avevamo trovato il giorno precedente e ci hanno detto che era finita... Essendo peraltro in una posizione estremamente isolata non c'è alcuna possibilità di andare a mangiare altrove. Peccato per le potenzialità della struttura e per la villa con piscina a sfioro privata con vista sulla baia decisamente bella ma la gestione è talmente imbarazzante che azzera del tutto il giudizio positivo per la camera. Non ci tornerei mai e lo sconsiglio vivamente.
- Ralf (8/5): I love 💕 - I like the staff ,very friendly the located is very quite nice I like the beach club
- Luisa (2/5): - Das Restaurant im Hotel war gut. Wir waren vor einer Woche im Sundancer Resort und leider sehr enttäuscht. Das Hotel ist deutlich in die Jahre gekommen, was man an nahezu jeder Ecke sieht. Besonders der Poolbereich wirkt heruntergekommen, die Sonnenschirme sind beschädigt und weisen teilweise Löcher auf. Auch der Strandbereich ist lieblos gestaltet und lädt nicht zum Verweilen ein. Während unseres Aufenthalts wurde zudem eine falsche Restaurantbuchung auf unsere Zimmernummer gebucht, die offensichtlich zu einer anderen Person gehörte. Nachdem uns dieser Fehler auffiel, kontaktierten wir das Hotel umgehend. Wir wurden jedoch mehrfach vertröstet mit dem Hinweis, man müsse die unterschriebenen Belege prüfen. Bis heute – mittlerweile sind sieben Tage vergangen – haben wir keine Rückmeldung oder Klärung erhalten. Insgesamt entspricht das Hotel weder in seiner Ausstattung noch in seinem Service dem Anspruch eines 5-Sterne-Hotels. Preis und Leistung stehen hier leider in keinem angemessenen Verhältnis.
- Lesley (7/5): Fijn resort maar qua eten iets wat teleurstellend. - De kamer was heerlijk groot, het zwembad en de beachbar met privéstrand. Als je aan het einde van de middag op het strand zit kun je genieten van zeeschildpadden die je kunt spotten. Ook is het hier heerlijk snorkelen want er ligt een uitgestrekt koraalrif na de zeewier zone. Bij laagwater kun je naar het koraalrif lopen. Het personeel is uiterst vriendelijk en behulpzaam. Het aanbod bij het ontbijt valt wat tegen. het aanvullen van de gerechten of dingen die op zijn. De wisselende kwaliteit van het eten, er is geen consistententie in de smaak en kwaliteit van het eten.
- vaides (10/5): Probabil unul dintre cele mai frumoase resorturi din LOMBOK. - Personalul deosebit de prietenos și cald foarte săritor oricând ai nevoie de ceva, angajați sunt fenomenali toți te strigă pe nume și zâmbesc în permanență , DANA, NILUH, KATUT, DANI , MUZAH, JUSUF, managerul hotelului nu ai cum să uiți ca ai cunoscut asemenea oameni, raiul pe pământ, petrecere de revelion fantastică , abia aștept să mă întorc la SUNDANCER. Totul a fost perfect
- chiba (10/5): great - We stayed for two nights and three days. The facilities were clean and the food was delicious. We also enjoyed the pool, and the location was close to the beach, which made our stay even more enjoyable. One of my companions became unwell during our stay, but when we asked for help, the staff were very supportive and assisted us in many ways, which we really appreciated. During the cleaning on the second day, one of the bath towels was not replaced.
- Олег (1/5): This old hotel is priced higher than downtown, located two hours from a normal city, with nothing around it, not even sh - Кровать и бассейн Все остальное
- Johannes (5/5): Mediocre Stay - The idea but not the execution....you can see it was something in its heyday but it has gone into serious retrograde! With so much competition undoubtedly going to surface soon, they need to upgrade on every level! The pool was lovely Alot.....you can see it was something in its heyday but it has gone into serious retrograde! With so much competition undoubtedly going to surface soon, they need to upgrade on every level! 1. Staff are despondent and having to multi task as they have not supplied enough workforce to carry out the necessary work to make the guests stay potentially brilliant. 2. The staff are accommodating in their limited capacity,they rely on the GM for the final word,so they lack proactive hospitality decisions 3. Things were falling apart or neglected, superficial surficed as long as it was hidden 4.Together with their lack of passion for the hotel, this too was reflected in guest services. They offered stuff but could not be bothered to make sure it was up to standard. We nearly had a fatal mishap( accident, which could have potentially been a disaster )as a result and all they could say was sorry without trying to appease us or offer something complimentary to make us feel like we were the assets not the liability! 5. Management was surface level with little substance which consequently reflected in their staff who tried their level best to deliver a service under the circumstances. We had some lovely individuals ( like Yudey) who tried his best to make us feel special and his supervisor who tried to make karaoke a success, which we did enjoy under the circumstances. 6 The facilities and hotel has so much potential but it lacks a ton of finesse and attention to detail. Perhaps when the competition finally arrives, they might wake up to attract and keep their market alive. 7. The food was not the best, particularly breakfast which was quite awful. 5 star facilities with 2 star execution
- Zoe (8/5): Relaxing, fun and worth the money! - Beautiful spot with delicious food! Across the road from the beach which had a great beach bar! Loved the pool and the relaxation it provided! The staff were AMAZING! They tended to our every need and were so welcoming and smiley the whole time! Some staff that real stood out were: Nyoman, Ketut, Asril, Nazwa, Nihlo (ketuts wife) and Dani - they went above and beyond for us! The only downside would be that the spa only offered two types of massages - I would have like to have had a more varied selection. Certain parts of the property were a bit rundown but we did go in the off season so it was quiet and we understood that impacted staff etc. this however did not detract from our stay and we still loved it!
- Rick (1/5): - Pool and ocean It was promised that a mountainbike would be available, but it waant there.
- Fimsa (9/5): -
- juan (10/5): -
- Nikki (9/5): Relaxing retret - The location was stunning, with the buildings nestled into the hillside. The pool and area was always clean and well presented. The food was delicious. The staff were friendly and accommodating. They learnt the customers names and greeted them using it. There were activities to do, if you wanted to or just relax by the pool.
- David (9/5): Best place to unwind - The place itself has so much potential, beautiful garden, big spacious room for family, the pool is one of the best in the island, the view and the beach is really nice. We really loved it that we extend 3 more nights longer, so 7 nights in total. Breakfast was nice but maybe need more variation after some days, because if you stay longer than you kinda run out of choice. Staff are really attentive and friendly, our kids joined some cooking class and Christmas cookies decoration, was fun for them. We tried the spa and the gym as well, was very nice and relaxing. Sometimes we also ordered coffee and snacks, was really good to have it by the pool in the afternoon. The drawback is only that the area is still quite developing and not much going on around, poor garbage management from locals around the beach. There is not much option for cuisines, no night life but I think its really a big plus if you love a quiet place to unwind far from other touristic hotspot. We loved it because you can really enjoy the place mostly by yourself, connecting with locals around and see how they really live day by day. Will definetely come back. Nothing really....wish we could stay longer
- Niels (9/5): Luxe - De kamer was erg ruim. Het personeel was heel vriendelijk en stond altijd voor je klaar. We hadden een hele fijne driver Asril die ons naar een restaurant in de buurt bracht. Hij sprak erg goed engels en was erg geduldig. Ook kwam hij ons na een paar uur weer ophalen. Asril krijgt van ons een 10/10 rating! Ander personeel bij het restaurant waren ook heel gezellig, zo konden we goed indonesisch oefenen met Dana, Onilo en Onyman. Het waren erg gezellige mensen. Verder was het heel erg rustig op de accomodatie. We hebben een heerlijke massage gehad, er is ook een sauna en jacuzzi. Ook werden we goed de taxi in geholpen en uitgezwaaid door Ketut. Het is erg mooi maar wel wat achterstallig in groot onderhoud. Ook is het eten wel duur en zijn de porties klein.
- Sandra (10/5): Bardzo nam się podobało i planujemy wrócić :) - Przepiękna i przestronna villa ze wszystkimi potrzebnymi udogodnieniami. Piękny basen , przemiła obsługa a do tego pyszne śniadania i siłownia z sauną i zimną banią :) Na siłowni mogłoby być troszkę więcej przedmiotów - chociaż mata ;)
- Glenn (10/5): - Had an amazing stay in the ocean-view villa with pool! Perfect for relaxation, especially after my busy workperiod. Very kind staff with our friendly driver Ketut who picked us up from the hotel. Every morning our breakfast, with nice smiles, was served by the lovely Elva and Niluh. Hope to visit soon again!
- Léa (10/5): -
- Florian (9/5): Traumhafter Relax-Trip nach Lombok - Infinity Pool war Traumhaft, das Hotel bietet sehr viele Aktivitäten und Möglichkeiten an, Hotel in sehr ruhiger Lage, Personal wahnsinnig freundlich Türen zur Villa nicht 100% verschließbar, sodass Insekten und Eidechsen etc in die Villa kommen können, Klimaanlage nicht ausreichend für die Villa
- Veronica (8/5): -
- Alan (5/5): Not a good experience - Magnificent views across the strait to Bali Very lovely staff for the most part Shoutout to Asril Adi and Surya who are amazing within an infrastructure that is way below par Right now this is a 3 star resort ( at best ! ) - it’s nowhere near a 5 star experience on any level Very poorly maintained buildings and gardens - faulty electrics / non flushing toilets/ unsightly rubbish strewn around the grounds / erratic wifi / a room service coffee order that took almost 2 hours to arrive correctly ( 3 attempts 😳🫣) etc etc I felt really sorry for the front-line staff
- Josh (10/5): -
- dallas (10/5): I would definitely stay again 5star - Great location beautiful villas definitely 5star I give 5 stars to the staff for making our stay great especially I have to mention the manager ADI for everything he could to making our stay memorable also our new friend Yusuf he’s a great host I can’t wait to come back to stay to enjoy their company again Unfortunately it’s only my opinion but when you offer happy hour between 4pm till 6pm buy one get one free (refer to photo of the menu) then put your prices up during that time doesn’t seem right
- Alina (7/5): - Unser Zimmer war wunderschön. Auch das Personal war einfach unglaublich freundlich und hilfsbereit. Hat regelmäßig nach Lösungen für unsere Anliegen gesucht und auch gefunden. Dieses Hotel ist einfach wunderschön und hat gleichzeitig in vielen Kleinigkeiten so viel Potential zur Verbesserung. Wie zum Beispiel in den Zimmern die Steckdosen, die einfach in der Wand ordentlich montiert werden könnten. Oder die Dusche am Strand. Leider sah diese nicht sehr einladend aus. Ich liebe dieses Hotel und sehe gleichzeitig so viele Möglichkeiten, das Beste daraus zu holen. Das Frühstück hat auch noch Potential zur Verbesserung. Leider gab es keine Kontinuität. Mal gab es Buffet, mal a la cart, dann mal eine andere Karte. Und die Auswahl an frischen Säften und Obst war leider sehr klein. Obwohl Bali (Lombok) dafür bekannt ist und mir persönlich sehr wichtig war. Leider konnte man auch wegen der Lage nichts dergleichen in der Nähe besorgen.
- Joseph (10/5): Really nice place to stay - The big pool Nothing everything was great
- Abdulatef (10/5): - كل شي رائع خاصة الاطلالة من الفيلا بمسبح لامتناهي شكر خاص للموظف Adi الحشرات
- Neill (10/5): A perfect quote tranquil retreat away from the bustle with a taste of luxury - Fantastic pool. One of the best. For non swimmers and swimmers. Rooms huge and sumptuous. We went off season and was very quiet and great price. A perfect romantic retreat or time for peace. No busy shops or pubs nearby. 5 minute walk to beach club just across the road All good for us. But it’s not a party or shopping place like kuta. It’s away from all that type of buzz. The beach not pristine.. but can get boat across to snorkeling island. Gili from village just up the road. They offer transport.
- Milla (9/5): Mahtava allasalue ja ihana henkilökunta! - Allasalue oli mieletön! Huoneen sänky oli tosella hyvä. Erittäin ystävällinen ja avulias henkilökunta. Sytyttivät meitä varten nuotionkin, kiitos siitä! Kylpyhuoneen suihku ei oikein toiminut. Vesi suihkusi minne sattuu. Myös wc-pönttöjen kannet tarvitsisi päivitystä, olivat aika kuluneet ja likaisen näköiset.
- Tobias (10/5): Ein traumhaftes Hotel in einer traumhaften Umgebung. - Das Frühstück war unglaublich lecker und hat unsere Erwartungen völlig übertroffen, das Personal ist sehr zuvorkommend und freundlich, wir hatten auch sehr nette Gespräche mit einem Mitarbeiter namens Nyoman. Das Hotel ist sehr sauber, toll ausgestattet und der Pool ist ein absoluter Traum. Ebenso waren Spa und Massage toll.
- Fátima (10/5): - El hotel es muy bonito y el beach club me gustó mucho. El personal es encantador y muy atento y educado. Nos trataron de maravilla. La ubicación, no hay nada alrededor. Es para estar en el hotel y no salir.
- Lina (10/5): -
- Guillaume (10/5): - L'emplacement proche des gilis secrets, l'hôtel très propre et entretenu, la piscine et l'accueil du personnel toujours aux petits soins
- Noortje (10/5): - We had an amazing stay here and even prolonged it because it was so nice! Very friendly staff, great pool/jacuzzi/sauna accessible for everyone, and delicious breakfast. Can definitely recommend staying here.
- Amaury (9/5): - Le calme,l'espace,et la quiétude. L hôtel est séparé de la plage par la route. L accès plage est facile mais la mer est polluée,c'est dommage.
- Thata (10/5): I can’t explain it,, awesome place - I’m falling in love with this place,, so peacefull and beautifull,, if they have discount i realy like to stay longer. Everything perfect
- Austin (7/5): -
- Andrea (10/5): - It was really great resort, very nice people, great breakfast,pool was just perfect, everything was beautiful, even air outside smells great, my family had really good good time. Grab or other apps dasn’t work there so it is good to have contact for some drivers on island. Hotel provide also transport but it is more expensive.
- Attila (4/5): -
- Manja (8/5): - Das Hotel ist sehr gut, sauber und gut in Schuss. Gutes Frühstück, allerdings keine riesige Auswahl. Aber es hat sehr gut geschmeckt. Das Personal ist supernett,immer für einem netten Smalltalk zu haben. Gym ist dürftig aber ok. Wir haben keine Spa und Wellness Aktivitäten genutzt! Für einen relaxten Urlaub perfekt, aber auch sehr ruhig... Das Hotel ist sehr weit außerhalb, und in der Nebensaison ist es schwierig außerhalb vom Hotel ein Restaurant oder Läden zu erreichen, man muss sich dann einen Scooter mieten ,allerdings haben sie für kinder keine Helme und es ist alles ohne Versicherung! Das sollte man wissen! Und im Verhältnis ist das mieten relativ teuer! Allerdings kann das Hotelpersonal auch Fahrten organisieren und man kann sich schnell fahren lassen abends! Das ist super und klappt perfekt!👍🏻
- kevin (10/5): Very helpful staff - We had a bit of a rough time as my wife was hospitalized for pneumonia but the staff was incredible Breakfast was good but could be better.
- Auliah (10/5): We stayed one night in a two bedroom deluxe with our baby and babysitter, and we really regret not staying longer! The r - Peaceful and has that charming old money resort vibe. Calm, elegant, and just feels timeless. There’s not much to see on the way to the resort, but once you arrive, it just hits different. So peaceful and calm, the kind of place that makes you instantly relax.
- Vladimir (8/5): - The hotel was excellent. The rooms were nice and large. The biggest problem is the hotel's location, which is far from everything. Unless you have a car or motorcycle, it's complicated. But it has one of the most beautiful pools I've ever seen. (And I've traveled all over the world). I had it all to myself because the hotel wasn't very busy. The only thing that was subpar was the breakfast. There was little choice. About 15 km away is a fair that was interesting. The hotel exuded complete peace and quiet. I will definitely return with my family for a few nights.
- David (9/5): -
- Nadia (10/5): INCREDIBLE - The infinity pool villa was absolutely stunning. The view, the location was beyond our expectations! Our driver Danni was so friendly and accomodating our entire stay! He made it so memorable. Our waiter and bartender Dana had the best customer service, always attentive and overall a great asset to the team at Sundancer. A massive thank you to the whole staff, we will be back and letting all our friends and family know about this hidden gem! Probably the food options could improve and with a little more quality. Other than that, nothing bad to say at all!
- Iñaki (4/5): -
- Sofia (10/5): -
- Marci (6/5): - The pool was nice, the bed was really comfortable and the staff was super friendly and nice! Also the food was good! I’d recommend staying here only if you can get a good deal, as the price–quality ratio is fair that way. We paid around €70 per night, and for that price, it’s a perfectly fine hotel. Five stars? Not really, more like three or four. The surroundings are nice, although there are more beautiful areas to explore on Lombok. If you’re planning to visit the Secret Gilis, you can easily reach them from almost anywhere on the island.
- Maxim (10/5): -
- Adaia (1/5): - Everything was terrible. This island part is desert there is nothing to do. Not clean. Management super bad. No place for communication. Do not recommend!
- Valentina (10/5): - Confortevole accogliente affascinante Appartamento top struttura top
- Sabrina Hölig (6/5): - Uns hat die gute Strandlage gefallen und das größtenteils freundliche Personal. Hotel sehr renovierungsbedürftig. Bei dem ein oder anderen Mitarbeiter hat man sich bzgl. Ortsauskünften sehr verarscht gefühlt. Außerdem habe ich mir eine Lebensmittelvergiftung durch Salmonellen eingefangen.
- Sascha (6/5): Viel Schein nach außen, im Detail fehlt es aber an allen Ecken und Enden - Schönes, offenes, großes Ressort mit nettem Pool. - Zimmerservice kam einfach rein morgens gegen 9.30 Uhr obwohl wir kein Schild draussen hatten. Sie wollten dann sogar einfach ins Schlafzimmer, meine Freundin musste sich dann schnell eine Decke drüberziehen! No-Go! - Ausstattung Sauna sehr bedürftig / gefährlich! Elektronik hing lose von der Decke, das Holz harzte bereits stark, die Sanduhr ging nicht, grosses schwarzes, angekohltes Loch hinter dem Ofen - das Englisch des Personals zT überhaupt nicht vorhanden - im Frühstück sind mir als Gesundheitsbewussten Menschen 2 Eier einfach zu wenig - nach mehr Eiern muss man förmlich betteln und diskutieren - Teure Ressortpreise (Essen, Scooter ausleihen) - Oft dann auch ziemlich wenig Essen auf dem Teller - Oftmals bekommt nur einer von zwei seinen Teller, der andere wartet weitere 10-15 min - Kein Wäscheständer draussen auf dem Balkon - Kein Fussabtreter vor der Tür - vorallem einer, der Nässe/Feuchtigkeit aufnimmt wäre super - Netflix ging nicht (obwohl mehrmals erwähnt, wurde nichts gemacht obwohl es versprochen wurde)
- Karen (4/5): - L’arrivée à l’hôtel nous offre une vue sur un lobby et une piscine incroyables. Passé ce périmètre, l’entretien des espaces communs laisse clairement à désirer : escaliers endommagés donc dangereux, éclairages cassés, revêtements de sols désolidarisés, absence de main courante dans des escaliers extérieurs délabrés et non éclairés.
- umberto (7/5): -
- carlos (8/5): -
- Amanda (10/5): Amazing! - Amazing facilities and staff! Everyone was always happy and greeting us with so much kindness.
- SPYRIDON (1/5): Disappointed - The lobby was nice and the stuff was polite. We got the villa with private pool.the villa was so dirty, dust everywhere, the pool had floating things inside, the floor of the pool was dirty. The bathroom was the worst . Everything old , dirty like nobody cleans. The plastic thing from the toilet was yellow and discasting,nobody can stay on it. The hotel is like abandoned. In the back of the bathroom they even had the old mouse trap with a bet inside!! I am really sorry about this hotel. After i talk to the reception they change the villa but nothing changed toomuch. The air conditioning starts to throw water in the room, ok they come to fix it ,but the overall situation was for a 2star hotel and not for 5star.
- Hannah (8/5): Entspannte und gut gepflegte Hotelanlage zum entspannen. - Eine super schöne Hotelanlage mit großem Pool und dem Strand ganz in der Nähe. Das Personal war sehr Nett und hat uns bei allen Fragen unterstützt. Das Frühstück hatte eine relativ kleine Auswahl an Essen. Es gab eine zusätzliche Karte für Omelett oder French Toast. Ab der 2. Bestellung muss man dies jedoch auch extra zahlen. Kaffee wie z.B Cappuchino musste man auch zusätzlich extra zahlen. Filterkaffee stand jedoch zur Verfügung.
- Neundorf (8/5): Ausstattung etwas in die Jahre gekommen, nettes Personal, gute Lage am Strand - Gute Lage, Roller Mieten zu empfehlen. Könnte eine Renovierung gebrauchen…
- Clément (7/5): - L’établissement est magnifique, superbe piscine Le service, le buffet du petit déjeuné était vide peu importe l’heure
- Wayne (10/5): -
- Barbara (4/5): Enttäuschender Aufenthalt, momentan nicht zu empfehlen! - Der Pool war sehr schön, auch sauber. Die Zimmer waren schön und sehr großzügig angelegt, Meerblick wie gebucht. Manche Mitarbeiter waren freundlich und bemüht zu helfen. Das Essen war gut, aber überteuert. Auf den ersten Blick sieht alles toll aus, aber genauer hinsehen darf man leider nicht. Einiges der angeführten Ausstattung fehlte (Safe, Haartrockner, Ventilator war ohne Fernbedienung und im Dauerbetrieb, Telefon ohne Kabel - es war kein Schnurlostelefon!), Zugang zu manchen Zimmern gefährlich, weil Treppe stark beschädigt und kein Geländer, nachts schlecht beleuchtet. Nur wenige Mitarbeiter verstanden gut Englisch und konnten Probleme lösen. Andere verstanden es, wollten oder konnten aber nicht helfen. Rückrufe aufs Zimmer bei funktionierendem Telefon fanden nicht statt. Strand war stark verschmutzt, Meer roch seltsam und war nicht benutzbar (Anfang August 2025), Strand und Beachbar waren - außer abends zum Muschelsuchen - menschenleer. Rund ums Hotel gab es in Gehweite nichts, Moped konnte 1 Stück für 2 Tage vom Hotel organisiert werden - für 4 Personen... Ausflüge und buchbare Transfers waren stark überteuert. Glutenfrei wurde uns im Vorfeld per Mail zugesagt, doch das waren fürs Frühstück Reis und Kartoffeln. Während des Aufenthaltes wurden wir mehrmals Zeugen einer Beschwerde von anderen Hotelgästen. Teile der Anlage sind verlassen, mehrere ganze Häuser (jeweils 4 Zimmer in einem) stehen leer und der Grünbereich herum ist verwahrlost. Nur im unteren Bereich, rund um den Pool, war alles gut gepflegt. Den meisten Servicemitarbeitern im Restaurant fehlte die Routine oder vielleicht sogar die Ausbildung. Wenn man etwas bestellen wollte, musste man sich sehr bemühen, um ihre Aufmerksamkeit zu bekommen. Ich lese so etwas manchmal in anderen Bewertungen und denke mir meistens, "Naja, man kann schon über einiges jammern", aber ich muss sagen, es war wirklich mühsam und sehr ärgerlich, weil dieses Hotel das Teuerste unserer fast 3-wöchigen Reise war, und wir uns wirklich sehr auf diesen gemütlichen Abschluss unserer Lombok-Rundreise gefreut hatten. Aus geplanten 8 Tagen Aufenthalt wurden dann nur 6. Obwohl alles schon bezahlt war, sind wir in ein anderes Hotel übersiedelt. Wurden noch nie so enttäuscht bei einer Buchung über booking.
- Christophe (8/5): - La gentillesse du personnel, la prestation globale, les locaux : piscine, spa, restaurant... Les chambres sont tournées vers la mer, mais toutes n'ont pas de vue sur la mer comme il avait été dit dans la description. Dans chacune des 2 chambres, 1 clim sur les deux ne marchait pas.
- Janusz (8/5): - Basen, bardzo dobre jedzenie mimo braku realnej alternatywy było smaczne. Odległość od innych atrakcji oraz sklepów
- Suhail (9/5): -
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