Hilton Guadalajara Midtown
Location: Av. Adolfo Lopez Mateos 2405 300 Col Italia Providencia, Guadalajara, mx
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience top-notch comfort at Hilton Guadalajara Midtown, located just a stone's throw away from key attractions like Expiatorio Temple and Guadalajara Cathedral. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom.
Exciting Facilities
Indulge in the outdoor swimming pool, fitness centre, and even a nightclub during your stay. Enjoy delicious meals at the on-site restaurant or unwind with a drink at the bar. The hot tub and business centre are also available for your convenience.
Exceptional Service
With a multilingual staff ready to assist you round the clock, expect nothing but the best service at Hilton Guadalajara Midtown. Book now to elevate your Guadalajara experience to new heights.
Important Information
Please not that at the moment, sale and consumption of alcoholic beverages at Wander and pool area is not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Solarium
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Heated pool
- Paid WiFi
- Outdoor furniture
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Snack bar/deli
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Rooftop garden
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Queen Room with Two Queen Beds and City View
The spacious quadruple room offers air conditioning, a minibar, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
Room, 1 King Bed, Accessible, Executive Level (Roll-in Shower)
1 King Bed
Soundproofed room
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Internet - WiFi
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Day bed, laptop-compatible safe, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Roll-in shower, lowered counter and sink height (inches): 35, hand-held showerhead, magnifying mirror, wheelchair-width doorways, grab bar near toilet, shower grab bar height (inches): 34, wheelchair-accessible doorway width (inches): 38, low-height view port in door, area rugs in room, smooth flooring in room, closed-captioned TV, wheelchair accessible, low desk height (inches): 29, roll-in shower width (inches): 80, low-height desk, low-height counter and sink, toilet grab bar height (inches): 34, and low-height door lock
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Blackout drapes/curtains
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Executive level room
- Day bed
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Shower grab bar
- Wheelchair-width doorways
- Desk chair
- Energy-saving switches
- Magnifying mirror
- Smooth flooring in room
-
Suite, 1 Bedroom
1 King Bed
Soundproofed room
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Layout - Bedroom and sitting area
Internet - WiFi
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Executive level room
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Desk chair
- Energy-saving switches
- Magnifying mirror
- Smooth flooring in room
-
Junior Suite, 1 King Bed
1 King Bed
Soundproofed room
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Internet - WiFi
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Blackout drapes/curtains
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Executive level room
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Desk chair
- Energy-saving switches
- Magnifying mirror
- Smooth flooring in room
-
Junior Suite, 2 Queen Beds
2 Queen Beds
Soundproofed room
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Internet - WiFi
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Blackout drapes/curtains
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Executive level room
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Desk chair
- Energy-saving switches
- Magnifying mirror
- Smooth flooring in room
-
Presidential Suite, 1 Bedroom
1 King Bed
Soundproofed room
Executive Level - Executive Lounge access, continental breakfast, and light refreshments
Layout - Bedroom, dining area, and sitting area
Internet - WiFi
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Magnifying mirror
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Executive level room
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Closed captioned TV
- Desk chair
- Energy-saving switches
- Magnifying mirror
- Smooth flooring in room
-
Queen Room with Two Queen Beds
The spacious quadruple room provides air conditioning, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
Executive Queen Room with Two Queen Beds
The spacious quadruple room features air conditioning, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
Junior Suite with Two Queen Beds
The spacious suite provides air conditioning, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
King Room
The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
Executive King Room
The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, as well as a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
Junior King Suite with Seating Area
The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, as well as a flat-screen TV. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
King Room with City View
The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
King Room with Roll-In Shower - Mobility Access
The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
-
One-Bedroom King Suite
The spacious suite provides air conditioning, a minibar, a tea and coffee maker, as well as a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Privacy curtain
Guest Reviews
- JUAN CARLOS (10/5): LA MEJOR ESTANCIA CON LA MEJOR UBICACION - UNA UBICACION PRIVILEGIADA CERCA DE OTRAS PLAZAS, TODO EL PERSONAL DEL HOTEL MUY AMABLE Y ATENTOS. EL DESAYUNO MUY BUENO Y LA COMODIDAD DE LA HABITACIÓN DE LO MEJOR. LO RECOMIENDO AMPLIAMENTE.
- 268renea (10/5): Great staff! - The staff is fantastic and second to none! The breakfast crew led by the Chef Montse is awesome! She really goes out of her way to make sure the customer is happy. The hostess Blanca and the rest of the staff are also great. Alexa in the lounge and Josue in the front desk are also amazing! I truly recommend this hotel and their fantastic staff!
- Manuel (7/5): Bien, pero SIEMPRE hay que pelear con el personal para que te den FACTURA. - Ubicación, limpieza, cuartos, etc. Van varias ocasiones que al pedir la factura SIEMPRE hay que pelearse con el personal ya que su primera respuesta siempre es "no podemos porque reservaste por Booking".... después de pelear el tema y de pasar un mal momento ya porfin acceden y te la mandan. Pero te quieren ver la cara.... y eso hace muy molesta la experiencia. En mi caso fue la señorita ITZEL de recepción la que no queria facturarme, luego solo mandó un correo sin los datos de la estancia (esperando que no me diera cuenta) etc... MUY MOLESTO ESO
- Gudiño (10/5): -
- U5419WNstevec (10/5): Fantastic service - I came to Guadalajra on a business trip, as a vegan who doesn't speak Spanish I was concerned I'd struggle to eat. The hotel itself is well equipped, in a great location and well presented, all the staff are nice but the staff running breakfast were fantastic. Blanca or Erick met me every morning and remembered who I was and that I needed food specifically made. They helped coordinate and made me feel welcome and well looked after. Esmerelda and the kitchen staff went out of their way to make me something special every single day, even going out to get ingredients they didn't normally have. The food was amazing and I got to experience some Mexican food I'd never had before. Will definitely be keen to return next time business brings me here
- TravellingMamaYYZ (4/5): Inconsistent Service and Maintenance Issues Throughout - Our stay at the Hilton Guadalajara Midtown was disappointing. Though the hotel looks new, it’s already showing wear—our first room had splitting floors with dust. When we requested a room change, the bellboy, Javier, became visibly unhappy delivering the new keycards and didn’t help with luggage or the crib. The one-bedroom suite was large but awkwardly laid out, and the bathroom wasn’t practical. Towels were stained and worn. Lounge access (with our suite) was disappointing—very limited hours, poorly replenished food, and one night the tacos were so dry they were inedible until we asked for fresh ones. The cocktails were nice, and the attendant was friendly, but otherwise, it was bare. As a Gold member, there was no recognition or perks—reception was indifferent. The main buffet was better (we paid to upgrade), and the pool was refreshing. The gym was large, but the air conditioning wasn’t working well and it was extremely hot. Overall, the hotel did not meet Hilton standards and needs improvements in maintenance, service, and hospitality.
- Claudio (9/5): -
- ehuan (5/5): Poco agradable - En cuanto a servicios no contamos con agua suficiente, para preparar café o tomar agua natural. La plancha no servía, en la habitación no teníamos secador de pelo, la habitación y servicio fue estándar. la habitacion no contaba con lo que se menciona
- Caligula800 (8/5): The staff is everything - Great location and clean, comfortable rooms. We stayed on the executive floor and the perks were worth it. The eggs at the continental breakfast were not fully cooked, but honestly the staff made up for it. Juan and Alexa were so accommodating and made our eggs to order. The drinks were great and the people super friendly.
- Explorer02727046608 (10/5): Wonderful Stay - I stay at many Hiltons around the world for business and this location is one of the best. I had a week stay and Edson at the front desk went above and beyond to make my visit comfortable. Looking forward to my next stay.
- P6674GMjosef (10/5): Best Experience - It was a great experience with family. Everyone was so nice and attentive. As well the food was amazing and had many different varieties of food.
- W3873IWadrians (10/5): Amazing - Blanca’s was great and food was delicious
- Aitor (8/5): Winderful - Staff was out of this world. Maybe amenities in the rooms we’re missing
- Jennifer (8/5): Overall super comfortable - The room was super comfortable and the staff was perfect. The coffee maker did not make good coffee and no ice and the rooftop pool was closed when I tried to go in the early evening.
- Oscar Omar (8/5): - Es confortable Durante la estancia hubo un error en el desayuno, no se reservaron con la aplicación y para el numero de personas que nos hospedamos, en una habitación para 2 personas, con la reservación solo era 1 desayuno. No sé si fue error de aplicación o en el hotel.
- Mary2907 (10/5): - Muy bien ubicado, dentro de una plaza comercial El estacionamiento tiene costo
- ArtsTravelerer (8/5): Gorgeous hotel, but with blasting music in the pool area - This is a gorgeous hotel with a beautiful lobby and very elegant and spacious rooms. However, there were some big misses that reduced the quality of my stay. The major reason why I’m downgrading this hotel from 5 to 4 stars is the pool area. Given that my room had no openable windows, the only public space where I could enjoy the outdoors during my stay was the pool area. However, the music was so extremely loud that I could not enjoy myself there. The pool area had POUNDING music with a maximum bass level on the sound system. Imagine having a drummer sitting right in front of you beating a drum while you are trying to relax and read a book. This constant POUNDING was totally annoying and really compromised my relaxation time at the hotel. As a result, I was stuck in my room for the whole stay, which kind of killed the vacation for me. The hotel should really create a Zen area around the pool where people can just relax. Why do we have to be bombarded with discotheque-level noise? The other big miss was that the bathroom was far too dark, most especially around the mirror area. I found it very difficult to do any type of personal grooming in the bathroom as it was too dark. This darkness applied throughout the hotel. The elevators were like crypts. And the pool area after sunset was nearly pitch black. So, this seems to be a design feature of this hotel to make spaces very dark for guests. My room rate did not include breakfast, which ran $24. I took advantage of an excellent grocery store called Fresko just minutes away from the hotel to buy food for the room, including my breakfast food. The hotel is part of a beautiful fashion mall that provides a lot of opportunities for eating. However, outside of this bubble, the surrounding area is completely desolate, with barely even a single restaurant. The city centre is a 20-25 minute Uber ride from the hotel ($8-15 depending on time of day). I really don’t know if there are better parts of the city to stay in, but I felt pretty disconnected from the city itself, and was totally reliant on the fashion mall at the hotel. On the plus side, the staff was super-friendly. A shout-out to Josue for a very welcoming check-in.
- carlosszavozd (10/5): Top Notch Experience! Congrats Hilton Midtown - Incredible experience! The team provided an outstanding service for my family and me. The breakfast buffet was of this world. Kudos to Erick and special mention to Esmeralda. She pampered my Cocker Spaniel dog with a special Xmas supper. She was so happy that she was taken care of by Esmeralda. So supportive and attentive. We can’t wait to stay back at the Hilton Midtown. Lovely hotel, decor and staff. Congrats.
- Eduardo (10/5): - Estacionamiento muy amplio en el sótano, acceso directo a Plaza Midtown, Buffete muy bien, comodidad en dormitorios.
- Millie (10/5): -
- Swank (9/5): Excellent - Great location and very comfortable Everything was great but a little expensive for my taste.
- Laura Ivette (10/5): Excelente hotel, servicio y atención. - Las instalaciones excelentes. Los alimentos son caros.
- Escape60632754887 (10/5): Midtown Best in Guadalajara! - Blanca,Erick and Esmeralda in the restaurant take service to the next level. The show the meaning hospitality. If you need something they will do their best to make it happen. Then in the lounge you have Alexa Bazan, just like the one in your home just say her name and she will get what you need and she will remember your name so you always feel at home. Let’s no forget Magalee front desk manger who from the start who can make your stay all you hoped it to be and more. She is backed up by Itzel and Daniella who are on top of their game when it comes to taking care of their guest. Best hotel in Guadalajara by a mile and I have stayed at every Hilton in town and some other High-End hotels.
- Judith (5/5): Costoso para relación precio/servicio - La cama y la higiene Que no hay vallet parking listo para recibirte y el estacionamiento está compartido con la plaza. El lobby está en 2do piso :-/
- itchyfeetSA (4/5): Worst check-in experience - The worst most impersonal experience we have ever had. We arrived at 4.30 pm and we were only assigned our room at 5.45 pm as “room was not ready” when check-in was 3pm. The concierge staff were very detached and did not give us the true facts Heavy metal music was blaring in dining area clashing with music in lobby. Terrible atmosphere. Toilet flusher was loose. Very poor experience.
- 279jeffreyr (6/5): Good location and very convenient for just about anything you would need - The hotel was very nice aesthetically. The location is great. There is a connected mall and several nice restaurants that you can easily walk to. There were just a few glitches that lowered the overall star rating. There was no body wash in the room when I checked in, the virtual key would not work for executive lounge access so I had to use my physical card instead, and I was double charged for the ride back to the airport that I booked through the front desk. The bed was very comfortable with good supporting pillows. The pillows could be a bit larger. They are smaller than what you would normally find. The shower was really nice with plenty of pressure and hot water. Overall the stay was very nice. Shout out to Alexa and Juan in the executive lounge. They were both fantastic and provided great service.
- Alejandra (10/5): Superb! - Everything! Nothing
- littleredhouse (10/5): Good all around - Nice clean hotel and you avoid a lot of noise from the streets with the hotel being in the mall. Super convenient for restaurants and shopping in the mall. Staff and service is nothing special. Executive lounge is. Good adder with a great outdoor deck to work or hang out Pool is decent size. Overall I prefer this hotel over the jw. The jw use to have good healthy food but then changed chefs or something so now the food is the same at both hotels but the Hilton is quieter, does not have fake smells and the air conditioning in the rooms is quieter and works better than the jw.
- Clarissa (10/5): - Loved the room we stayed in. It had a view of the mall and the city. We would stay again.
- Humberto (10/5): - Everybody was very courteous
- Fernando (10/5): - Very confortable and nice
- Victor (10/5): - All is ok
- MARKO EDGAR OTERO (8/5): - ,
- Oscar (10/5): - Excellent buffet
- 214priscilaj (10/5): Best hotel in Guadalajara - What a beautiful hotel! Martin at reception was exceptiona, making me feel welcomed! The restaurant has high-end local cuisine with Spanish and French influences. Chef Daniel and Sues-chef Carlos son incredibles.
- anna (10/5): - Great overall
- Giber (10/5): - No hay fallas, increíble hotel.
- Go57457085455 (10/5): Hilton Guadalajara Midtown - Excellent service especially in the executive lounge. Juan and Alexa were great. Also the breakfast was great and great service from Blanca, Diego, Jesus and Carlos. The housekeeping was excellent. Just an overall Great experience
- Damian (10/5): - Great service and close to stores
- Evelyn (9/5): -
- MARCO (10/5): - The best Hotel in Guadalajara Safe, clean with all amenities necessary for business travelers and travelers with family too Close to nice and fancy restaurants and bars
- Mehdi (1/5): -
- Piña (10/5): -
- Noely (10/5): - One of the best resorts in Guadalajara! It’s located in the center of the shopping mall with plenty of stores and food options. Staff goes above and beyond to make your stay memorable. I’ll definitely be back at this resort.
- William (10/5): - For the amount of money one pays, the pool should be available upon request.
- DAVID (10/5): - Greatest
- orlando eleazar (9/5): -
- LOGITRAV (10/5): Highly recommended - Very friendly and efficient staff. Good rooms and very good service. Food also very good. The location is very safe but you would not wanderer too far from the hotel and shopping centre.
- Lucia_aparicio_marti (8/5): Solo trip - Breakfast was the best part, Adamaris in the egg station was very professional and kind. Buffet is perfectly Mexican (PLEASE NEVER CHANGE IT). Huge thanks to Alfonso at the bar, for his service and hospitality. He truly makes people feel welcome. Will definitely come back!
- SteveR336 (10/5): Hilton Guadalajara, a very lovely spot - The hotel is located central to the downtown area. There is a lot going on here. On the bottom floor is a lovely little mall with very high end stores. The hotel bar is also very well stocked. Our bartender’s name was Alfonso and he made some excellent cocktails. His knowledge of the city was very useful and thorough. An excellent host and a pleasure to have serve us. I think coming to stay here is completely worth it even if you just come and see him. But Alfonso will guide you to some great areas to also have fun while you stay here. So come here check it out and have the time of your life.
- Gerardo (10/5): - This hotel was everything I needed for my trip. The food was amazing and the entire team was super friendly! I was able to work remotely with no problems at all. Very happy with my stay here.
- Rigoberto (10/5): - Amazing Stay
- Stephanie (10/5): - Nice hotel you stay again
- Ka Ho Paul (10/5): - Nice location! Clean hotel! Definitely stay again!
- Jacqueline (10/5): -
- Jacqueline (10/5): -
- karinamZ2302OB (10/5): Excellent Barman - Alfonso the Barman of the hotel is the best, and his services and creativity is wonderful , definitely i will come back to have another drink
- K6499VYsebastianl (10/5): excellent stay - In total I staid 2 months in the holtin midtown. In my experience, the stay was very good. Breakfast had a lot to offer, the quality was good as well. The room was very clean and big. It had a beautiful view over the city and a well working ac. The best part was the service. Juan in the lounge and Blaca at the breakfast were excellent with there service. The location of the hotel made in very convenient to buy necessary itms. All in all it was a very good stay.
- Manuel Sacramento (6/5): - No staff and breakfast was too limited
- Miguel (10/5): Exceptional -
- Manuel Sacramento (6/5): - No staff and poor breakfast in executive lounge
- Manuel Sacramento (6/5): - No staff in executive area for breakfast. Quite disappointed.
- Aydee (10/5): - Great location next to a mall. Hotel was clean and quiet. Would stay again and recomend
- orlandoaW6650BL (6/5): Nice hotel, bad breakfast. - Stay overall good, rooms pleasant and nice personel, me and my family had a good time. Front Desk staff very gentle and polite. However our breakfast was far from the "Hilton Standarts" we are used to. No imagination whatsoever all week same food just different color if lucky, their favorite might just be green salsa. NO BACON at breakfast time? Charcuterie very disapointing, cheese old and dry. Breakfast experience just below average, not worth the money. Nice location and pool with nice views.
- joseph (4/5): Very bad water pressure . - The hotel is very nice as well the room, however no pressure at all in the shower , shower decent size , but I have to be against the wall to be able to shower , a little drip out of the shower head .
- Jpmccjr (10/5): Exceptional - Sunday, same day laundry service at no extra charge. The pool was a little crowded and needed to clean the used drinks and snack plates / glasses.
- Todd (6/5): Air conditioner - Air conditioning was not good It kept getting hot and then cold
- Hiram (10/5): - For our very first visit to Guadalajara, we chose this hotel, and our experience was better than we had expected. The hotel location is very convenient, although Uber drivers seem to have a hard time spotting the drop off/pick up location of the hotel entrance. It sits right above the Midtown shopping plaza. Our room was quiet and met all our needs. The panoramic view was beautiful, too. The Executive Rooms allow access to free buffet breakfast (good quality and wide selections) and the Executive Lounge on the 7th Floor offers free afternoon snacks and evening Happy Hours (drinks and samplings from the restaurant) with indoor/outdoor seating. All the staff were courteous and friendly. Especially the staff on the Executive Lounge, Maviel, was a true stand out. She made us feel so welcome and at home with her superb service and genuine hospitality spirit. A great Ambassador to the Hiltons. Maviel went out of her way to look into on our inquiries, and was paying personal attention to all the guests. We left the city with a very good vives, and will definitely plan to return in the future.
- danielajL1129IO (10/5): Hilton Guadalajara - Hotel is beautiful, newly renovated and in a great location. Lots of shops and great restaurants in the same complex. The service is amazing and Jose is a great host. He made breakfast enjoyable and always brought lots of coffee. He looks after our big group and always smiles 🙂
- Takui21 (8/5): Very good - Location Need an invoice for the stay, booking cannot provide it and hotel told me they will send me the invoice by email because can not be printed at that time and it being difficult to get the invoice
- Alfonso (8/5): - muy conveniente para disfrutar diferentes restaurantes sin tener que manejar
- Benjamin (8/5): - The hotel is neat and tidy
- Masachapa34 (10/5): Pure luxury accommodations - Incredibly beautiful Hilton with a lovely shopping mall attached. The cleanliness and attention to detail here is outstanding. All of the staff members I have met here have been exceptionally attentive. The breakfast buffet is well appointed and everything is so delicious! They serve both Mexican and international cuisine. The swimming pool is beautiful and has both lounge chairs and cabanas. The view from the pool area is beautiful at night. The "Wanderer" bar at the pool area is a great place to relax and enjoy wonderful beverages and company. The proximity of the shopping mall allows for a very short walk to many different restaurants. The mall is very secure with an abundance of security officers. The executive lounge is very well appointed with beverages and is really calm and quiet. It has an outdoor area as well, which is really nice in the evening. I am a Hilton Diamond and have stayed in more Hilton properties than I can count. This is one of the nicest I have ever stayed at. The staff here are the nicest, most attentive people. I have enjoyed all of my interactions with Rafael, Arturo, Blanca, Josue and the rooftop bartender Israel. You MUST try Israel's creation, the Mandarin Margarita!! I would definitely recommend this hotel.
- Yoni (8/5): - Shopping mall. Early check in not available
- alma rosa (10/5): - .
- Jessica (8/5): - The staff wasn’t really helpful when asking questions
- Edmundo (9/5): Superb -
- Hilda (8/5): - We loved it
- Javier (10/5): - Beautiful hotel
- Brian (4/5): - Poor
- JOSE (10/5): - Ok
- Tony (10/5): - In exchange for being a little further away from the sightseeing places in Guadalajara, this hotel is magnificent and very upscale and clean. It’s located within a mall called Midtown and it is very upscale and catered to visiting professionals. There is also a very nice supermarket and food court in case you want to get some fruit to eat at night or anything you would want from a supermarket. To summarize, it is like an upscale hotel in the United States, located in the middle of a very upscale mall and the Mexican equivalent of Whole Foods. Now that we are more comfortable with Guadalajara, if we ever come here again, we might stay closer to colonial America, but for first time visitors, and if you want to feel Super safe, this hotel is a good choice.
- ianbV9353CD (10/5): Friendly staff - Great hotel in a central location, easy to get anywhere in the city. The staff is so friendly and helpful, especially Ramon, who helped us with a variety of things during our stay. Definitely will stay here again when we return to Guadalajara.
- F9320BKcesarc (10/5): Great Food and Service at Hilton Midtown Restaurant - The service at the restaurant was excellent and the food was superb. They had so many traditional foods from Guadalajara for my husband and I to try and had the typical American buffet for the kids. Christy made the best quesadillas and chilaquiles. Rafael brought us “carne en su jugo” and Alejandra Medina serviced us excellently. I would highly recommend.
- C633CZmonicat (10/5): 100 Stars - Beautiful hotel in Midtown Mall tins of shipping and restaurants Two week stay and it was amazing - The staff at the hotel was 100 ⭐️ treated like family - kindness, always smiling Harth Restaurant breakfast buffet superb - thank you to Blanca, Rafael, Jose, Alejandra M and Alejandro C and Arturo Dinner every evening Moises and Alejandro thank you Recommend staying here when visiting beautiful Guadalajara 💜.
- Joanna (6/5): Pleasant -
- Kristina (10/5): - Perfect location right next to work, food, and shopping
- Karina (10/5): - Beautiful hotel & customer service was 10/10!
- gabriellacano (10/5): Stay here if you’re going to Guadalajara!!! - We absolutely loved our stay at the Hilton Midtown! All of the staff are friendly, helpful, and polite, especially Rafael & Arturo! The complimentary breakfast is delicious and fresh every morning! The hotel is clean and our rooms were spotless upon entering! Definitely take advantage of the pool area! Overall would stay here again due to the proximity to the city center and our experience!
- Catalina (10/5): Worth staying here!! - Beautiful, clean, friendly and helpful staff, excellent location stores and restaurants right down the hotel
- Luis (10/5): - Very nice and comfortable hotel
- Abraham (8/5): - The hotel is in a shopping mall so you have a lot of things to do
- Saul (10/5): - Best hotel in the area
- V6096EYjenh (10/5): Best hotel!! - The service is incredible! Rafael and Blanca at the restaurant are the best!! The food was yummy! The room was clean and the amenities were amazing! !!!! Extraordinary. It was so so so so so so so so so so so so so so so so so so so so so so so so so so great!
- April J (10/5): - The property was very nice, clean and there was plenty of options for dining, shopping nearby. I requested early check in through my Hilton app and was emailed that it was not approved. However when I arrived I was able to pay for early check in which was odd. Melissa at the front desk was very helpful for getting us a cab and answering questions about activities. Rafael at the bar/restaurant was excellent for helping us out with a lot of questions we had. And he and the security Luis gave us another place to hang out when the pool and the executive lounge closed which we appreciated.
- Magdalia (10/5): - The staff was very cordial and professional. Location was great.
- Amani (9/5): Superb -
- Ana (10/5): - Great hotel! Very friendly staff
- Juan (10/5): - They didn’t give me my two bed room, over paid Expedia. Did not get the two bed room. Got 1 bed. Not fair. Expedia always fishy when selecting rooms. On website. I rather show up and pay. Moving forward.
- Carlos (8/5): Very good -
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