Swiss-Belinn Gajah Mada Medan

Location: JL. Gajah Mada No. 49/40 Babura, Medan Baru, Medan, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Facilities for disabled guests
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• 24-hour security
• Key card access
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite

  The suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite features a wardrobe, a sofa, a tiled floor, a TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Deluxe Twin Room

  The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and slippers. This twin room features a wardrobe, a tiled floor and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Deluxe Room, 2 Twin Beds

  2 Twin Beds

  258 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 24-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Restaurant dining guide

• Deluxe King Room

  The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and slippers. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

Guest Reviews

• Simon (8/5): -
• Katka (10/5): Amazing - Amazing staff, location, great breakfast!
• Richel (7/5): -
• EdwardManihuruk (10/5): Good Place to Stay - I had a mixed experience during my stay. The food was delicious, and the staff were genuinely friendly and welcoming, which I truly appreciated. However, there was a water leak in my room that was not handled properly. The only action taken was placing a cloth to absorb the water, which was not an adequate solution and unfortunately caused an unpleasant smell. This affected both the comfort and hygiene of the room. I hope the management can improve how such issues are addressed in the future. With better maintenance and quicker, more appropriate responses, the overall experience could be much better.
• Ennie (5/5): - Bersih Berisik subuh2 suara musik bikin gak bisa tidur
• imamn2026 (10/5): Perfect staycation for solo travelers - everything is excellent . greeted by warm smile of Ms Rizki , and Mr Rifqy upon checking in , although a bit delayed and queued but the front desk is solutive and giving me the room that i preffered shout out to Ms Nazwa. she gave me a room with the view of Medan's city scape. breakfast is also excellent for 3 star hotel the food was warm and delicious. upon checking out i was assisted by Mr Alfahry that handles my luggage and smoothly checking out my room. overall the stay was excellent and would come back again soon when going back to medan! :)
• Global68447518257 (10/5): Great - great experience and super clean
• 883rizkya (10/5): Our Happy Staycation - We are sooo happy we could stay at Swiss-Bell Inn All the staff were so hospitable, so warm, and very helpful. Can’t wait to be back and stay again at Swiss-Bell Inn✨
• Nico (9/5): - Great staff in the whole hotel and in their restaurant, everyone was so friendly! The bed was really comfy.
• Uhmasheni (10/5): -
• Pierre (9/5): Très bon hôtel - Le confort de la chambre, la propreté et le professionnalisme des employés. Chambres mal insonorisées.
• Subramaniam (9/5): Great place to stay - Choice of breakfast superb None
• Elizabeth (8/5): Very good - The location is very good Nothing
• Loke (8/5): -
• saleh (9/5): -
• syazwinda (9/5): -
• daerianlim (10/5): Very good. - It already very good. Nothing to comment actually. Location is good, staff is friendly. Hotel look grand many rooms that cater for family
• Birgit (8/5): -
• Christine Mouchard (10/5): Excellent séjour - Très bel hôtel. Chambre spacieuse et confortable. Très bon petit déjeuner. Emplacement dans un quartier calme et agréable, face à un parc. Rien
• Nicole (8/5): Séjour très agréable, aucun problème ! - L’emplacement, l’accueil de l’ensemble du personnel. Trop de monde dans la salle du petit déjeuner !
• Yasir (8/5): - It's surroundings, not really crowded Nothing
• Muslim (10/5): -
• Floortje (10/5): Perfect place with high quality standards for Indonesian levels - Such a nice atmosphere, I was not familiar with this hotelchain of Swiss Belinn bit it was definitely a good value for money place! Everything was well organized, nothing to complain.
• Siburian (6/5): Menyenangkan - Lokasi strategis Ada tetesan air dari Ac
• yuki (8/5): - 部屋は清潔でいいですが、水回りは古くてそれほどキレイではありません。 でも国の事情を考えれば許せる範囲かと思います。
• Matthew (6/5): - Hotel was clean and staff friendly. Breakfast choice was good. Mango smoothie delicious. The facilities didn't really offer that great relaxing space that other hotels can. English was more limited amongst staff (but not a major issue). Beer not available at the hotel - it's a Muslim country so that's fair enough, but I'd have chosen a different hotel had I of known this.
• Petrus (8/5): - Goed ontbijt, nette kamer en mooi en rustig zwembad Niks
• Sabina (7/5): -
• SUNDRARAJOO (10/5): -
• EDWIGE (7/5): Bien pour une nuit - La chambre était grande et propre. Les lits confortables. Le petit déjeuner pas assez varié et le dîner où nous étions les seuls, arrivés de bonne heure et il manquait déjà 2 plats sur les 4 commandés....
• madihah (8/5): Good place to stay to explore Medan city - Location
• rizqiy2025 (2/5): This hotel is not recommended - I am very disappointed as I reported last night that the AC in my room was not working, yet until this morning there has been no response or follow-up from the hotel. This situation has seriously affected my comfort and rest.
• Henriëtte (8/5): - Zwembad op het dak
• PRASHANTINI (10/5): -
• Muhammad (9/5): - Good location..just 10 min walking to famous cake shop, Bolu Meranti, Napoleon and Lapis Durian. Got Indomaret and Alfamart right across the street along with a few good eateries. Thumbs up to all the staff and very delicious breakfast menus. Will definitely come again. Nothing
• Annette (9/5): Aanrader! - Heel netjes, schoon, vriendelijk personeel -
• Candice L (6/5): Great stay but do no for the spa - Great room and the reception staff were nice AC was very loud. We booked a duo massage at the spa... I would not recommend it at all. The 2 masseuse were talking together the whole time and starting asking if I was going to pay cash or card in the middle of the massage. They also burped a lot... not at all relaxing
• Leonie (8/5): -
• Martijn (8/5): Prima verblijf en nette kamers - Het eten Harde bedden maar dat is maar wat je zelf fijn vind
• Wouterhugo (8/5): -
• Markus (9/5): - Gute Lage Zimmer sauber. Frühstück lecker. Alle sehr freundlich. Pool schön für Abkühlung. Er war bei uns co 7 bis 21 Uhr auf.
• Daniel (8/5): -
• stefano (7/5): - Albergo con standard internazionale..posizione vicino al centro ma intorno non c è quasi nulla. Servizi ok Nulla di particolare. Servizi funzionanti.
• Mehmet (7/5): -
• JULIE (9/5): - L'emplacement, la propreté, le confort Un peu de bruit venant de la rue. Nous ne sommes pas restés suffisamment longtemps pour voir ce qui n'allait pas. (Arrivée tard le soir et départ à 3h30, à cause d'un changement de vol)
• Stephanie (8/5): -
• Holzer (9/5): -
• Lynn (8/5): Very nice hotel with a good pool for laps - Nice, comfortable room Pretty pool Kind staff Great massage Smoking is allowed by the pool Had to ask for a hairdryer Terrible sound on the TV
• kontinu (10/5): Our favorite hotel in Medan - Swiss-Belinn Gajah Mada Medan as we call SIGM is one of the favorite hotels we stayed in Medan during our several staycation weekends . With a 3rd stars hotel provides comfortable facilities such as large swimming pool and a nice fitness center. With a friendly staff and clean room we enjoyed our staycation at this hotel with no hesitation. Let’s try to spend your time with family in this hotel and feel the excellent hospitality.
• Holczer (9/5): Superb - The mosque was very loud very early in the morning, soundproofing should be much better
• Suhairi (6/5): Pleasant -
• Mohd (8/5): Very good -
• Babu (10/5): Fantastic - Everything was fantastic and the staff was very friendly. Want to visit again Nil
• Farid (6/5): Pleasant -
• Sonja (9/5): Good address for an overnight stay in Medan - Staff is very friendly and helpful. We didn't have time to use it, but there is a pool on the rooftop, and while Medan may not offer the best city views, it was certainly a nice enough feature! There is a convenience store right on the other side of the street, which is very - well - convenient (pun intended). There is a little café corner in the lobby as well. The rooms offered anything we would have needed for our albeit short stay and we had a good night's sleep before heading on. Breakfast also offered decent options for Europeans who struggle with spicy soup in the morning. We decided to stay in the hotel for dinner, because we didn't want to look long for food and then ended up waiting quite long for okay-ish food. There's not many vegetarian options on the menu.
• Bradley (8/5): Very good -
• Farid (10/5): Overall pleasant. Will reconsider again to come back. - Easy to get around. Food and mart just in front of us. They refused to give me extra towel for my daughter due to their policy of only 2 to provide. So we have to settle with 2 only, which upset me due I am a senior Manager in the Service industry in Singapore. I hope they go the extra mile to make their customers to come back. It will not affect the Hotel business just for requesting extra towel...No towel provided at the pool is a minus.
• Najla (9/5): A very nice hotel & comfortable for 3 days 2 nights - Staff, location, rooms & view and depan je hotel ada indomaret & alfamart lurveee ya Aircon kena service kurang sejuk & please letak lah aircon dalam lift & lobby, yang lain perfect
• Jean (5/5): Passable -
• Jonsen (7/5): Good - Location is just in the city center. Service with smile from the staffs. Breakfast was nice with loads of fresh fruits. Stayed at #616 on the side of main road, was very noisy from the traffic. Make sure to request a quite room to avoid as such. Coffee at the breakfast was not the coffee we would expected from Medan Where coffee is originated.
• Martin (8/5): Very good -
• Mark (7/5): Good value - Hotel staff were friendly and helpful. Good breakfast with plenty of variety. Nice location in what we think was a "better" part of Medan. Great pool with a fantastic view of this large (2.5 mill) city. The pool itself was really nice, but the pool surround is in need of renovation as the decking, tables, chairs and changing room facilities are old, worn and broken. A big negative is that smoking is allowed in the pool area, so you have this nice, clean healthy pool and have to put up with the stink of people smoking. This is not the fault of the hotel, but traffic in Medan is crazy so if you want to get anywhere, allow plenty of time, our trip to the airport took 1.5 hours at mid-afternoon.
• Silvan (9/5): Very nice and comortable stay, We recommend it to others! - Nice room with very comfortable bed, clean bathroom with shower and good water pressure. Not all items at the breakfast-buffet were replenished. But we also had Breakfast to the End of Breakfast time.
• Callum (7/5): Good -
• povlv (6/5): Not impressed! - Reception was mediocre - no smile, no interest, no welcome drink. Room was nice and clean though. Breakfast was supposed to have a lot of variety but when I got there at 8 o’clock almost every tray and bowl were empty. The dining room was full at that time so i had some coffee and juice expecting dishes and platters to be refilled but that didn’t really happen in the next hour (except for fruit) I ordered some scrambled egg and toast with two small pieces of chicken and some fresh fruit. Maybe they had a bad day or one should have breakfast at 6 o’clock instead. I don’t know and I won’t know since I cancelled our next reservation and changed it to another hotel. We had dinner at the hotel the night before which was nice to be fair.
• Aflal (7/5): Comfortable room, but poor service and not worth the price. - The room was clean, had good facilities, and the bed was comfortable. However, the service was disappointing. They only provided two small bottles of water per day for free, and when I asked for one extra bottle late at night, they refused, saying they could not give more than two bottles per day. Even though I stayed two nights, they didn’t try to accommodate my simple request or make any effort to make guests happy. Also, there was no hairdryer in the bathroom, and it was not available at the hotel. I ordered food for dinner as well, but it did not taste as good as expected. Overall, for the money paid, the service and quality were not worth it. The hotel should improve their service to match the price.
• Khanthan (8/5): Very good -
• Kusuma (10/5): The best - Mr. Al and all the staff provided excellent service. They were polite, cheerful, and welcoming. The room was clean and perfect for a relaxing stay 😊
• Muhammad (7/5): Good -
• Torres (8/5): Very good -
• Rochelle (9/5): Superb -
• Jamie (9/5): Superb -
• Ross (7/5): Good -
• Rochelle (9/5): Superb -
• Sanggari (9/5): Superb -
• Felix (7/5): Good - The mosque next to the hotel make you wake up at 4.30, listening to the muezzin for 30 minutes. The mainroad is very noisy all night long
• David (8/5): Pleasant stay! - Very comfortable hotel with helpful staff. The roof pool was large and well kept. The air conditioning worked well. Breakfast didn't cater to European taste, i.e. mainly Indonesian food. Staff tried to get us what we asked for. If you came down near the end of breakfast they were already clearing away.
• Da (9/5): Superb -
• Dan (10/5): Very good location and comfortable beds - We stayed with our 4 children and really enjoyed the the hotel. The staff were all excellent and made us feel very welcome. Breakfast was good, typical for the location so a few less western bits on the buffet. We would definitely recommend. Nothing all was great value for money.
• Ronnijanto (9/5): Superb -
• m2h2inc (10/5): Simplicity - It looks simple and convinient. Just what you need for a good rest, which is a nice meal and a nice bed.
• Ronnijanto (8/5): Satisfying and worth for the price - Cleanliness The extreme noises from the night life on the street below. Especially the traffic noise from the mopets and parking regulator.
• Freya (8/5): Very good - Friendly staff, comfortable and clean room, great base for pre or post North Sumatra trip.
• Catriona (8/5): Very good -
• Carina (8/5): Relaxing days - The bed was comfy, the breakfast was very nice. Staff was friendly. Went swimming on a monday morning before breakfast and had the pool to myself. The sheets were stained. Please throw them away, I expect more for that money. Also don't understand the positioning of the sink. It's quite far but close to the sink, which is not very practical.
• aireen7083 (4/5): Bad day - please improve how to treat guests well. I don't know why that day was like that. Hope the hotel can improve the management to ensure the comfort of the guests
• Andrew (8/5): - Pretty Basic Hotel Poor WiFi Speed
• Arlina (7/5): Good - Staff very helpful and friendly Breakfast menu not good taste
• Robert (8/5): Very good -
• Ferdiyan (8/5): Very good - Strategic location, within vicinity of Medan’s POI. Moderately sized room, fast wifi Cleanliness can be improved, restroom was still smelly although it was just cleaned
• Oyes (8/5): Very good -
• Brian (9/5): good value - bed was comfy. aircon and Wi-Fi worked well. clean. breakfast was good and reasonably priced
• JinjjaDaebakk (8/5): One night stay - Our room was clean and the front desk staff were polite and friendly. However, there is no sound proofing so we could hear our neighbours very clearly. I also thought the breakfast selection was very mediocre. But overall I think my stay was good.
• Wardah (8/5): Very lovely stay - Staff always ready to help and actually helpful and nice The room is clean, well furnished, could be slightly renovated but overall I recommend this hotel The swimming pool is nice and clean Negative point if any : the view on the cemetery 😅
• Maurice (10/5): Amazing view and comfy beds! - Very nice room with beautiful view and comfy beds. The pool was very nice! Repetitive music on the hallway which was slightly and sadly hearable in the room.
• Vincent (7/5): It's a clean, comfortable hotel, but I value for money-wise I find it quite expensive. - The rooms are quite spacious and the bathroom is clean and comfortable. We had a room which was on the right side of the hotel. Our room had a window, but there was a wall 1m from the adjacant building next to it, which means we had no view at all. Although there were plenty of options for breakfast, we didn't really like the quality of the food, especially for the price that you pay for it.
• Faridah (7/5): Good - Staff friendly, food is good
• Pieter (7/5): Good -
• Khairil (8/5): Great place. Covinence store in front hotel - Cozy place Nil
• Paul (9/5): A Very Nice Stay - The staff was nice, the room was clean, and all worked well in the room. Nothing.

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