Comfort Hostel

Location: 17 calle 14-35 zona 10, Guatemala, gt

Star Rating: 3 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Room service
• Family rooms
• Fax/photocopying
• Tour desk
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Garage
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a shower. The family room offers a private entrance, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 5 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Fan
  • Private bathroom
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• Double Room

  This room features cable TV, a wardrobe and a private bathroom with shower.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Fan
  • Private bathroom
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Window

• Triple Room

  This triple room features a cable TV.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Fan
  • Private bathroom
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Window

• Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a wardrobe, a safe deposit box, a sofa, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Window
  • Hand sanitiser

Guest Reviews

• CLODOALDO (10/5): Confianza - Ubicacion y precio
• arco (10/5): - La limpieza y amabilidad del personal.. No tengo ninguna
• Lukas (9/5): Super - Wir haben zwei Mal in dem Hostel geschlafen. Einmal bei der Ankunft und einmal bei unserer Abreise in Guatemala. Beim ersten Aufenthalt hatten wir ein gutes Zimmer in der ersten Etage. Alle Mitarbeiter sind sehr herzlich und authentisch. Bei Frühstück waren wir immer schon unterwegs, daher keine Ahnung, ob das gut ist. Die Lage in der Zone 10 ist gut, wir waren am frühen Abend auch mal zu Fuß in der Nähe bei einer großen "Shoppingmall" mit Restaurants. Wenn man das normale Touristen ABC verfolgt und vielleicht jetzt nichts alleine herumläuft, erschien uns die Zone als sicher. Beim zweiten Mal hatten wir ein anderes Zimmer im Erdgeschoss. Das Bad führte dann nochmal tiefer und hatte für europäische Größe niedrige Decken und hatte etwas von dem Flair von der Harry Potter Besenkammer. Aber das ist nur ein kleiner Kritikpunkt, für das Zimmer ist es die beste Lösung für das Bad, ich will damit nur sagen, dass es in dem Haus Zimmer gibt, die schöner sind :)
• John (10/5): - Incredibly friendly and helpful staff. They really made my stay. This place is a hostel in name only - it’s actually better than most hotels I’ve stayed at! Comfortable rooms, safe location, nice amenities and excellent homemade breakfast.
• Vanessa Jane (10/5): Excellent - The staff is great!!! They are very attentive to my needs. The room is clean and comfortable.they even call for a taxi for my early flight.i will definitely book in comfort hostel again!!!thank you
• SILVIA (10/5): - Me encantó
• Santiago (10/5): -
• Duvan (9/5): -
• Annie (7/5): - The staff was great. Thee breakfast is good. The walls are thin. I could hear noises from outside
• Kevin (9/5): Great stay in the city for a few days - Great place, quiet, clean, comfortable, good hot water and WiFi, breakfast was good too. There were no supermarkets within walking distance, only very small stores, which was a bit inconvenient but it's easy to take an Uber to other places.
• MANUEL (10/5): EXCELENTE - LA atención del personal muy servicial y las instalaciones muy limpias y cómodas.
• navas (10/5): Muy bien - El sabor bien ,pero muy poquito , Tener una fue te de agua y café 24/7
• López (10/5): -
• lufemoba (10/5): - Ubicación y atención del front desk
• Victoria (10/5): Amazing - I loved the complimentary breakfast that was made to order as well as the extremely accommodating staff. Nothing
• laks (10/5): - הוסטל קטן,מעוצב ונקי למעט הארון הישן שבחדר מרגיש כמו מלון בוטיק. איש הקבלה מסביר פנים,עוזר,חביב ביותר.
• Ricardo (9/5): - Comodidad, sencillez pero agradable
• Ricardo (9/5): Bien, agradable - Vía sido, limpio sencillo pero bonito
• Marisol (10/5): - Muy limpio y cómodo
• Mariana (8/5): - El personal super amable, el hotel es lindo y se siente cómodo. El.desayuno muy bueno.
• Annie (10/5): - Love the location, really close to the airport and an exceptionally lovely staff.
• larry (9/5): Great - If I'm ever back to Guatemala city this is the hotel I will try to book again. Close to the airport, great breakfast, beds and service. 10-15 min walk to 2 big shopping malls and 10 min walk to strip mall type of place with 6-8 restraunts and great taco place 1 block away
• Pacailler (9/5): - Location is perfect for a quick Uber
• Urizar (9/5): -
• Davis (10/5): A good choice if you need airport access as traffic is generally congested. - Great, hearty breakfast included. Convenient location near airport. Safe neighborhood with restaurants easy walking distance away. Very clean. Staff excellent and helpful. Only drawback was the room we were given had a plumbing leak and we were moved before unpacking.
• NARIKAZU (7/5): -
• Davis (9/5): A good choice for a short stay. - Friendly and helpful staff. Substantial breakfast included. Safe neighborhood. Convenient to airport. Shower was warm but not hot.
• VALERIA (9/5): - A gentileza do Ernesto, da recepção, é digna de nota. Amável e solicito. Por ele, já vale a estádia. Bom café da manhã. Localização muito boa
• Marcio (10/5): - atencion y estadia muy confort igualmente la atencion
• Fabrizio (9/5): Buon alloggio per qualche giorno in città - Staff molto disponibile e gentile, camera grande e pulita, colazione discreta, zona tranquilla e a 10min dall'aeroporto. Non c'è molto nei dintorni
• Fassett (9/5): Would recommend staying here. - Secure, clean, quiet. The staff was friendly and helpful. The internet worked well. The room was clean. It was about a 12-minute walk to the mall. I was happy and think it is a good value. The breakfast was good and the coffee was nice. Staff seemed very attentive and friendly.
• Henrike (9/5): Very comfy hotel atmosphere for a few nights in town - The room and the whole atmosphere/service felt more like a classical hotel than a hostel, so the price was more than fair. The staff are extremely engaged in making their guests feel comfortable and they even organized fresh glutenfree bread for breakfast. The location is a little off in Zona 10, but everything needed is within reach by foot and/or taxi. My room had a desk, which accommodated electric plugs, but there were none beside the bed. When the window was not open, the air got a little stuffy, presumably from the included bathroom.
• morataya luna (3/5): no senti comodidad - por la hora que sali 6:30, no recibi desayuno ninguna otra bebida, ejemplo agua me parecio que las sabanas de las camas no estaban limpias ya que no pude dormir por eso
• Kelly (10/5): Agradable estancia - Habitación cómoda, limpia, sitio tranquilo a 10 minutos del aeropuerto, cerca de un centro comercial con buenas opciones para comer, el desayuno que estaba incluido en el precio del alojamiento estuvo rico, variado, todo el personal tanto en recepción como meseros fueron muy amables y serviciales
• alan (9/5): Quiet and friendly in old style building - Comfortable and quiet
• MARIA (8/5): - Ubicacion No era.muy ventilado y solo pusieron prod de higiene para un dia
• Jennifer (10/5): Staff super delightful , Breakfast fantastic ! Nice outdoor area - Staff delightful Breakfast fantastic Nice outdoor area
• Sergio (8/5): Good choice not far from the airport. - Excellent communication prior to our arrival and very good breakfast. Very handy from/to airport. Not enough eating locations close by.
• Rafael (10/5): Tranquilidad - Atencion y tranquilidad Sin comentarios.
• leonardo (9/5): - Funcionarios educados, limpeza, organizacao, localizacao Nada a declarar
• Fabrizio (8/5): Buon alloggio in zona tranquilla e vicino l'aeroporto - Lo staff molto gentile e disponibile. Camera grande e spaziosa, letti comodi, buona colazione, zona tranquilla. Non c'é molto da vedere nei paraggi, ma é comodo se si vuole l'aeroporto vicino. Dovrebbero fornire almeno una coperta in piú perché la notte in questo periodo fa freddo.
• ALBERTO (9/5): - La ubicación ,la amabilidad de la recepción, el desayuno equilibrado, los consejos de las empleadas.
• Peter (9/5): Ideal bei später Ankunft am Flughafen oder frühem Abflug - Lage, Sauberkeit, Gastgeber Nichts
• Sherry (10/5): -
• Casa (10/5): El lugar para estar ,the place for Guatemala city - L étape obligatoire pour Guatemala city, au calme puis l equipe s occupe des ubbers le plus pratique pour Guatemala city afin d' aller quand même voir le centre ville Merci l equipe de nous avoir pris si tard quand booking vous lâche,merci de votre professionnalisme . Rien c est bien la première fois rien de négatif
• Josecarsol (10/5): - Amabilidad
• Brandon (10/5): Nice place, I liked it - Nice hotel with nice arquitecture, well preserved, nice staff, good price and location. Free breakfast included My room was a little noisy as it faced the street, but quiet down as the night went through
• Kay (9/5): Short and sweet - The front desk person was really kind and helped my taxi driver find the hostel. Also, I appreciated him waiting with me for my uber. Nothing. I stayed for one night.
• María (10/5): Lindo lindo - Amabilidad
• mohidalg (7/5): Comodidad al paso - Ducha con agua caliente (no tibia) El desayuno podría ser más variado
• Adriana (10/5): Excelente servicio y amabilidad - El servicio del personal fue excelente y la limpieza es impecable. Tuve que pagar más en el hotel de lo que la página indicaba al momento de la reservación. Las opciones de desayuno son limitadas.
• Eve (10/5): - El lugar perfecto para pasar una noche al llegar al aeropuerto antes de continuar nuestro viaje a Guatemala. Ernesto nos dio una cálida bienvenida y desayunamos en el jardín del hotel.
• Anastasia (10/5): Great service, good area, and nice rooms - Comfort Hostel is a nice hotel with a convenient location in zone 10. You can access Oakland Place (the nicest mall I've ever been to) and well as other locations on foot. My room was spacious, clean, and comfortable. Other than good facilities and a nice location, the staff were phenomenal and the hotel is very secure, with a locked gate (people can't just wander in). The staff were very attentive and helpful, and I would stay here again!
• Juan Carlos (10/5): - La atención. Siempre atentos a cualquier necesidad. Todo muy bien
• Jose (8/5): Hospitalidad. - Su atención 24/7, la amabilidad con la que podían atenderme sin problema y la hospitalidad de sus instalaciones. Me hubiera gustado degustar de su desayuno, pero no es algo malo percé.
• Edilson Julian (10/5): -
• Danny (9/5): - Todo muy bien. Cerca de todo.
• Josué (9/5): Lindo hotel, cómodo y buena ubicación - La ubicación bastante bien, cerca del centro y en un lugar seguro. El staff muy amable, muy simpáticos y nos ayudaron. Las instalaciones son hermosas, con bonita decoración, las habitaciones espaciosas, baños grandes. Tienen un par de opciones de desayuno, para no comer solo lo mismo La ducha es baja, para gente alta puede molestar (a mí, soy bajito).
• Rodriguez (8/5): -
• Leon (9/5): -
• philip (9/5): - Clean hotel in a quiet area with pleasant staff.
• Cuellar (10/5): -
• Hugh (9/5): - The people. The breakfast. The location. Nothing of note.
• Valerio Palomino (10/5): - Hostel agradable, cómodo y en una zona cercana al aeropuerto. El personal ofrece bastante apoyo y hace sentirse a uno como en casa.
• SM (9/5): -
• Andrea (8/5): Cozy hostel near airport - Breakfast was awesome. Some choice with how eggs were cooked and option for meat or no. Freshly made. Beds were very firm. Shower was a little cold in the morning.
• Estuardo (10/5): - La atención
• Frederic (9/5): - The room, the breakfast, the location. Nice small hotel in zona 10. Ernesto was great.
• Joaquin (8/5): Agradable hostal en una buena zona -
• Tiffany (10/5): Perfecto - La amabilidad de Ernesto, siempre atento a lo que ocupábamos. Es pequeño pero tienen todo lo necesario. Desayuno muy bueno. Las camas son cómodas. Se escucha un poco de ruido por estar frente a calle pero no fue problema para nosotros, igual puedes dormir súper bien.
• Ana constanza (9/5): -
• Mayrim (9/5): -
• Sandra Milena (9/5): - Ubicacion , desayuno chapin exquisito y amable atención del personal del hostal
• Fabiana (10/5): Perfecto para una ooche - Cómodo, impecable y super bien atendido. Ideal para quedarse en ciudad de Guatemala
• Michał (9/5): - Pan z obsługi był miły i pomocny.
• Jedrzej (9/5): -
• Pablo (10/5): - Gran experiencia. Habitación con terraza gracias
• Duarte (9/5): Muy Buena experiencia, lo disfruté mucho. - El desayuno estuvo muy bien, y la ubicación es muy tranquila para descansar bien, la atención del personal muy amables y respetuosos, si le pides ayuda ellos te la facilitan, eso tiene mucho valor.. Solo que la habitación no tenía una ventana al exterior.
• Jose Daniel (9/5): -
• Marlon (9/5): -
• Denis (9/5): -
• Jessica (10/5): Buena recepción , lugar agradable y bien ubicado. - La atención fue fenomenal Nada, nos gustó todo todo
• Matt (9/5): Great location , amazing staff - Location , clean , guy on reception couldn’t have been more helpful Thin walls but had ear plugs so ok
• donald (10/5): - The friendliness and manners.
• Martinez (10/5): - La actitud del hostelero. Muy amigable.
• Dhmateo (9/5): - La atención del personal, siempre atentos y colaboradores
• Peter (10/5): -
• Galeas (4/5): - Amabilidad del personal Instalaciones relacion calidad precio.
• Adrián (9/5): Fantastico - Me pareció genial, estuve una noche después de un vuelo de 11 horas y pude descansar bien, las camas eran cómodas, las instalaciones se veían acogedoras y limpias, y la ubicación muy buena Está un poco escondido, al principio me costó encontrarlo
• Renato (10/5): - Die Unterkunft war gut gelegen, ruhig zum schlafen und das Personal äusserst freundlich und hilfsbereit.
• Cecilia (10/5): Tranquilidad ,Conford,calidez humana. - Todo
• FREDDY ANTONIO BENITEZ (10/5): Estadía placenter - Todo la atención de los empleados Todo estuvo bien
• isela (10/5): -
• Francisco (10/5): Extraordinario, muy limpio, personal atento en todo momento. - Ubicación y limpieza
• Luis Enrique (10/5): - Muy bonito el hotel y las habitaciones, la ubicación es excelente
• Luis (8/5): - Everything was comfortable. Only maybe a table in the room for reading, writing, or placing a laptop more conveniently.
• Yanin (9/5): Excelente - La amabilidad de Ernesto.
• Danilo (9/5): -
• Elaine (8/5): As instalações apesar de antigas são muito bem cuidadas. Parece que estamos na casa da avó! - Fomos muito bem recepcionados pelo funcionário do hotel, que nos deu orientações importantes sobre o trânsito na Guatemala. Tivemos o conforto de estacionar o carro na hospedagem. Oferecem uma boa opção de café da manhã. A nossa única reclamação é que a altura do chuveiro era muito baixa
• Sindy Mileydi (10/5): -

Photos