Somerset Baitang Suzhou

Location: No.266 Su Zhou Ave., Suzhou Industrial Park, Suzhou, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Heated pool
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Golf cart
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Deluxe Suite

  This suite's special feature is the hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a washing machine, a dining area, a wardrobe as well as garden views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Shallow end
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Executive Suite

  This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. The fully equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with satellite channels, a washing machine, a dining area, a wardrobe as well as garden views. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Shallow end
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Three-Bedroom Executive with 6 breakfast

  Guests will have a special experience as this suite features a hot tub. This spacious suite is consisted of of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with satellite channels, a washing machine, a dining area, a wardrobe as well as city views. The unit offers 4 beds.

  Max Occupancy: 7 (6 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Shallow end
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Studio

  The hot tub is the standout feature of this studio. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware, an oven and a microwave. The spacious air-conditioned studio features a flat-screen TV with satellite channels, a washing machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Shallow end
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Executive Suite

  This suite's special feature is the hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a washing machine, a dining area, a wardrobe as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Shallow end
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Ian (6/5): -
• Moritz (7/5): Overall a good experience - In principle, this is a very good hotel; the room, location and breakfast are all truly excellent. The lady at check-in was welcoming, helpful and efficient. It was disappointing that the lady at check-out wanted to return an incorrect amount for the deposit.
• Gabrielle (8/5): -
• Eva (8/5): -
• Duncan (8/5): -
• Hongyi (10/5): Great experience - Convenient location. Friendly staff. Value for money
• Chou (10/5): 入住及退房效率高、即時需求像是水、洗衣粉等都快速提供，還有服務機器人既可愛又厲害。駐門口的服務人員也很友善，主動幫助搬動行李。早餐多元豐富，住得久服務員還會記得房客，主動問候貼心詢問！ - 服務人員的工作熱誠與態度十分優越 無
• Qing (10/5): -
• MAOHONG (8/5): - 地點離捷運站非常近，房間算大的公寓式套房、早餐還不錯！ 整體而言跟對面的希爾頓公寓套房比，房間還是小了些，但！相對較高CP值蠻推薦的
• 珈菲 (9/5): -
• Ian (9/5): -
• I Tsen (10/5): -
• Jervis (10/5): - Size of room and facilities in the room Breakfast food quality is the only area that needs improving.
• Gao (10/5): -
• Ronny (10/5): Immer wieder gern.Auch gut geeignet für Familien - Super Ausstattung. Sehr gute Verkehrsanbindung. Shops & Restaurants in der Nähe. Frühstück läßt keine Wünsche offen
• Mpumelelo (9/5): -
• Sibani (9/5): -
• QIUXUAN (9/5): -
• Wang (9/5): - Cleanliness and staff very helpful
• Abdullatif (6/5): - النظافه الموقع و الافطار ليس جيد
• Chen Long (8/5): -
• Hamatto A (9/5): - الجناح كبير والسرير مريح ويتوفر مايكرويف و وبتغاز عدم عمل التكيف البارد وذلك بسبب ان الجو بارد
• Dennie (8/5): It was good beside the ‘no water’ issue . - Good location. Nice and clean. We didn’t expect to have ‘no water’ on our last day. There was no water from 10am until we check out which is 2 pm. I consider that quite unacceptable.
• Mohammad (9/5): -
• HV2908 (9/5): Zeer positief verblijf, goede accommodatie en vriendelijk personeel - Goede kamerfaciliteiten. Vriendelijk personeel wat ook goed Engels sprak. Zeer goed ontbijt Zeer groot zwembad en gym
• Van Dai (8/5): -
• Jervis (10/5): Good place to stay for a long period. - Location, rooms and facilities. Breakfast, low quality and no walk in shower.
• Dominik (9/5): - Spacious room, stylish interior, great breakfast It’d be nice if the hotel offered a dinner menu at the restaurant.
• Kanubala (9/5): Felt at home, and calm. - I like that the staff were friendly and answered all the questions I had. The rooms were always cleaned each day as well, which was good. Also, there is a very good view of the city from the floor I was on (8th). I absolutely enjoyed my stay and would definitely recommend it. I think the breakfast was not really the best I have had. It was just fine, but not excellent. Lastly, I think it will be good to inform guests of the daily deposit so they are prepared for it before arrival.
• Thomas (10/5): -
• Simona Frenda (8/5): -
• Canossian Lai man (8/5): 早歺款式多样， 房间设施开始旧，保养有待改善 - 房间空间感宽敞， 设计一流，适合家庭。 空调中央设定温度，每天要打去总机要求调设。 房间打扫不合格，杯子用完隔天仍放在桌上沒洗。
• maria (10/5): - Es la segunda vez que repito y no la última. Me gusta la cadena Somerset
• Chihwai (8/5): -
• Ichuan (9/5): -
• Ichuan (9/5): -
• wai biu (8/5): -
• Irina (10/5): -
• 哲充 (9/5): -
• Dale (8/5): -
• Tiny (6/5): Great - The room was great, but the wall was too thin.
• Michelle (10/5): -
• Michelle (10/5): -
• huiling (9/5): - 原本一房一廳的我，升級兩房兩衛。房間非常舒適，床很大，早餐好吃，一切滿意，下次一定會再入住，感謝！ No
• Jervis (10/5): -
• Andrew (8/5): -
• Tze (10/5): Best stay for family of 4 in suzhou. - Everything about the unit. Layout, size, facilities. Child friendly have children playground and playroom, it even have pet zone with rabbit and birds chirping for distraction. Hotel is complimented with a robot handling delivery food straight to your hotel room. The size of the unit is absolutely amazing, very very comfy for kids to run around. None. The best stay so far in China
• Jervis (10/5): my preferred place to stay in Suzhou - convenience of apartment type rooms. good WiFi breakfast needs an upgrade
• Ian (9/5): Superb -
• Ying (9/5): Comfortable family stay - 1. Spacious apartment with two bedrooms — ideal for families (we traveled with two kids). 2. Having a washing machine is a great bonus for families. 3. The staff are very friendly, from reception and concierge to the breakfast restaurant and housekeeping. 4. Beds are large and comfortable. 1. The bathroom could use more frequent deep cleaning — there’s noticeable dark grime between the shower tiles that looks like it’s been there for quite some time. 2. There’s no bathtub in this 100m² apartment, which can be inconvenient for families with young children.
• Velmurugan (10/5): Exceptional - Breakfast menu had very limited option for western country people , they should include more bread etc.
• Gabrielle (9/5): Really enjoyable . Amazing views from our apartment . - A great location and a very comfortable apartment More crockery and some cleaning products like a dish cloth
• Liam (10/5): Exceptional -
• 강 (7/5): Good - The swimming pool is shared with apartment users, the location is quite far from the tourist spots
• Dongjing (8/5): Very good - -breakfast - room sizes - service robot - close to metro station - air to dry (11th floor) - scent in reception hall - too scientific
• Jervis (10/5): Consistent performer. - Everything goods as usual, my only question of the Baitang is the quality of the breakfast compared to other Somerset hotels I have stayed in in Asia recently.
• Wei (10/5): Exceptional -
• Jervis (10/5): Friendly Place - I had a problem with the in room washing machine. The maintenance guy came up straight away. The issue couldn't be fixed, but within 30 minutes a new machine was put in place. Great service. A walk in shower would be better.
• Gawai (9/5): Superb -
• Gawai (9/5): Superb -
• Ian (9/5): Good, excellent value hotel. Will stay again - Lovely spacious room, good bed with excellent pillows. Having had a recent knee op loved the bath which helped ese the knee pain. Washer/dryer quiet and efficient. Well equipped kitchenette though we only used it for tea/coffee. Nice view. Good breakfast with a choice of hot food every day. Mainly Chinese of course but you could put together a western breakfast if you wanted, Decent gym for a hotel. Had all it needed for my rehab. Coffee shop with good coffee and rooftop garden. Convenience store open long hours (24hr maybe) right next door. Some restaurants within walking distance. Some were closed as we stayed at Chinese New Year, Metro a short walk. Nice park with Arboretum close by. Pool closed. My card got refused when I paid on arrival. As we were staying a while the amount was quite high. Fortunately our daughter who lives in Suzhou was with us and paid from her bank. This was I am sure not the hotel's fault, but the CC company declining based on fraud risk. I might ask if I can pay in advance next time.
• Hua (8/5): Very good -
• Moritz (10/5): Thank you for a very good stay - This place is a very good place to dwell all round: friendly and efficient staff, nice views, a pleasant room, solid WiFi and a surprisingly tasty breakfast - close to everything. Sincere compiments! Only details, for example, that some parts of the apartment were carpeted.
• Shi (8/5): Very good -
• Gawai (9/5): Superb -
• Jervis (10/5): Welcome Return - Staff always friendly and accommodating. Good location and good in room facilities. Western breakfast options could be higher quality. Many rooms have an over bathe shower, so this could prove difficult for some.
• Gawai (9/5): Superb -
• Koo (9/5): Superb -
• Thomas (7/5): Good -
• Jervis (10/5): Exceptional - Great size rooms and well appointed Had to step over the side of the bath to take a shower
• Jane (10/5): Wonderful stay. Will be back next year. - Great location. Wonderful staff who were really kind to us and looked after us. Cleanliness excellent. Wide choice of breakfast items. Nothing
• Johnathan (8/5): Very good - Big rooms, quite clean Smoking smell in toilet, average breakfast
• Tawfik (8/5): Very good -
• Osama (5/5): Passable -
• Kayne (10/5): Exceptional - Great location and facilities. Amazing breakfast. Highly recommend!
• Gawai (9/5): Superb -
• Liway (10/5): great - Food is great and there is a washing machine
• Anastasia (10/5): Exceptional -
• Sonnguyen179 (10/5): Exceptional - Helpfull staffs, they can speak English. Room is very beautiful, spacious and full of modern furnitures, love the washing machine (with dryer function). Fantastic location, Metro is 100m nearby. A lot of malls in a range of 1, 2 stations. There are FamilyMart, seafood restaurant nearby (Baiyan), which you can choose seafood by yourself in 1st floor supermarket & bring to 3rd floor for processing (go to 3rd floor first to get ticket number). Location of the hotel is wrong in Booking apps. You should use location in Apple or Baidu maps. Otherwise you will get our wrong Metro station.
• Gianluca (10/5): Exceptional -
• Fernando (10/5): Exceptional -
• Klaus (9/5): It was a nice stay with very good service, reasonable breakfast and a nice pool time. The park is right next to the hote - We had a big space with 2 bedrooms. Size of the pool is very good. The towels at the pool area could be bigger.
• Jervis (8/5): Very good - Great size room. Water was luke warm.
• Seow (10/5): Exceptional - It was next to MRT station, easy to travel and the apartment is very clean. none.
• Chau (8/5): Good location & spacious room - Good location and spacious room. Lots of eateries and supermarket nearby. Can smell of cigarettes at hotel corridors on the “non-smoking” floor
• Michelle (9/5): Superb -
• Lu (10/5): Wonderful and will stay again - Very clean and spacious None
• Stéphane (9/5): Superb - Excellent service
• Weihong (10/5): Exceptional -
• Douglas (10/5): - Very good service. Clean room, good daily room servicing. Courteous staff l
• Nadine (9/5): Superb - No complaints. Breakfast was fine No restaurants within walking distance. The hotel restaurant could stay open later
• Travelerz (10/5): Exceptional - The front-desk and housekeeping staffs are very fast and helpful to resolve matters. Big room, Good location and near to mrt. None
• Tetsuya (10/5): - とても親切な対応をして下さいました。
• Purushothaman (8/5): Very good - Good
• Sarahna7 (9/5): Superb -
• Weihong (9/5): Superb -
• Xiuxia (8/5): Very good -
• Xiqiao (9/5): Great value! - The gym is big and spacious, rooms are clean and equipped with kitchen. Close to subway stations and convenient stores. Great breakfast. Swimming pool was closed during our stay. No sauna or ice machine.
• Silvaria (8/5): Very good -
• Cheng (10/5): Exceptional -

Photos