Holiday Inn - the niu, Charly Frankfurt City by IHG
Location: Niddastraße 60 - 62, Frankfurt/Main, de
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Hotel in Central Frankfurt
Convenient Location: The niu Charly is just steps away from Frankfurt Central Station, making it easy for guests to explore the city's attractions like the German Film Museum and Senckenberg Natural History Museum.
Comfortable Accommodation: Each room is equipped with modern amenities including a flat-screen TV, seating area, and private bathroom, ensuring a comfortable stay for all guests.
Multilingual Staff and Snack Bar: Guests can enjoy the convenience of a multilingual staff fluent in several languages and unwind with a drink at the on-site snack bar.
Book your stay at the niu Charly now to experience the perfect blend of comfort and convenience in Frankfurt/Main.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
- Garage
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Standard Queen Room - Accessible
The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, parquet floors, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room, 1 Twin Bed
1 Twin Bed
Individually decorated room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Room
The double room offers parquet floors, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Queen Room
The double room offers parquet floors, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Single Room
The double room provides parquet floors, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Premium Queen Room
The double room offers a safe deposit box, a dressing room, as well as a private bathroom featuring a shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Hans Dieter (9/5): -
- Rudolf Peter (8/5): -
- Windy (10/5): -
- NJA (8/5): ótimo - local de acesso a Feira de Frankfurt. Do que esta a volta do Hotel muita miséria e pessoas sem abrigo.
- Gemma (1/5): It was too unsafe to stay there, dangerous area for tourists - There was not enough warning about the dangerous location of this hotel for tourists. It is positioned in the middle of one of the most scary, dangerous neighbourhoods Ihave ever been witness to, where not a couple, but large groups of people are using hard drugs openly in the street. It was like a zombie film. Discarded dirty needles were all over the floor outside the hotel. Rubbish lines the streets. A man was smoking a crackpipe on the pavement by the entrance. The area has signs declaring it a no-weapon zone, the police are said to avoid the area. There are multiple muggings according to our taxi driver, who has lived in Frankfurt for many years. We didnt even get out of the taxi and had to go and pay for another hotel in a safer district. The reason for the high number of addicts is due to a local medical centre that supplies drugs in a safe space. It was heartbreaking, and scary. I felt incredibly unsafe.
- Frank (8/5): -
- Sara (9/5): -
- Carina (8/5): - Sauber, günstig, modern Die Lage, viele Drogenabhängige und Dealer vor der Tür
- Thusyanthan (8/5): -
- MihaelaSBM (2/5): Very dissapointed - I had a very disappointing experience at this hotel and would not recommend it.
Firstly, the information provided online is misleading or incomplete. The hotel does not offer many basic amenities you would normally expect: no minibar, no slippers, no bathrobes, no body lotion, no coffee or tea facilities, and not even a phone in the room. These are essential details that should be clearly stated before booking.
When I asked at reception about basic items, I was told they are not available because this is a “business hotel,” which I found dismissive and unprofessional. I have stayed in over 200 hotels, and as an IHG One Rewards member, I am very familiar with hotel standards—this explanation is not something I have encountered before.
Due to this misinformation, I had to go out and purchase basic necessities such as a toothbrush and toothpaste myself, which is unacceptable.
Another issue worth mentioning is the pricing: I was charged €5 for a can of Fanta, which is excessive, especially considering there is no minibar and none of the usual in-room conveniences.
The most serious problem, however, was the complete lack of respect for privacy. I was granted a late check-out until 14:00 and clearly communicated that I did not want to be disturbed, including placing a “Do Not Disturb” sign on the door. Since there is no phone in the room, I even went downstairs to inform reception personally.
Despite this, at 12:30, someone knocked and then entered my room without permission, waking me up for the second time. This is a serious breach of privacy and completely unacceptable.
Because of this, I checked out early at 12:45, extremely frustrated. When I reported the issue, I was told the staff member was new, but she was not alone at reception and could have asked for help instead of giving incorrect and unjustified information.
Although the hotel later apologize, this does not make up for the overall poor experience.
I will not return.
- Bryce (10/5): -
- Michael (8/5): Modernes Hotel in Bahnhofsnähe - Für die Lage des Hotels in der wenig attraktiven Niddastraße kann das Hotel nichts. Aber ist man erstmal drin, fühlt man sich wohl. Die Zimmer sind modern und ausreichend groß, das Frühstück ist ansprechend und abends bekommt man im Shop an der Rezeption auch noch etwas zum Trinken.
- claudio_nov (7/5): -
- Rodolfo (8/5): Buena opción - Buen diseño, habitaciones cómodas No anduvo la calefacción, a media noche tuve que cambiar a otra
- addis (10/5): Nice thanks - Everting Everting was good
- Christian (9/5): -
- David-Andrei (9/5): - Hotelul se află într-un cartier mai ciudățel, unde mi-ar fi frică să merg după lăsarea întunericului. Măcar este amplasat la doar 2-3 minute de mers pe jos de gara centrală a orașului, ceea ce constituie un mare plus
- Btisseme (7/5): Top - Je n’ai rien à dire sur l’établissement, il est propre le personnel et génial Malheureusement, et ce n’est pas de la faute de l’établissement, il est dans un endroit où il y a pas mal de junkie et ça j’aurais bien aimé le savoir en tant que femme, je ne me suis pas senti en sécurité pour me rendre à mon hôtel car beaucoup de personnes drogué dans la rue et la rue parallèle, même si il ne rien arrivé et qu’il ne m’ont pas parlé, je ne me suis pas senti à l’aise
- Ivana (10/5): -
- Elke (7/5): -
- Lutz (8/5): - Ich konnte statt der gebuchten 2 Nächste nur eine Nacht bleiben.
Ich akzeptiere, dass ich kein Geld zurückbekomme.
Aber die Rezeption war nicht im Stande , mir eine Rechnung auszustellen. Das ginge erst am gebuchten, nicht am tatsächlichen Abreisetag .
Das Versprechen, mir per email die Rechnung zuzuschicken, wurde nicht erfüllt, so dass ich bis heute keine Rechnung habe.
- Charalambos (9/5): It was very good stay and we had absolutely no complaints. - We didnt really use the hotel. Extremely convenient to the station, breakfast was fabulous, quiet. The bathroom shelves should be bigger either width ways or length way and should d be more conveniently placed ie closer to the sink. As a lady I like to be able to lay out and see my things. My husband also found this a little difficult.
Only mention this to bear it in mind with other hotels.
Regards the TV would have loved some english speaking films. English news was great off course.
A touch more space in the bedrooms.
- RYUICHI (5/5): -
- Monika (8/5): -
- Nicole (9/5): - Zentral, ruhiges Zimmer, alles war sauber und funktional, gutes Frühstück Es wäre schön, wenn man auch schon vor 14 Uhr einchecken könnte, wenn das Zimmer fertig ist. Leider wird dort prinzipiell erst ab 14 Uhr der Zugang ermöglicht und es wird nicht nachgeschaut, ob man vielleicht schon eher aufs Zimmer kann.
- Marie (7/5): -
- karl (9/5): -
- Baig (9/5): only location was good - Hotel Location is good Wi Fi not connecting properly and road repairing works bothering to reach the hotel conveniently
- VIJAY (5/5): -
- Marcel (8/5): -
- Nikolaos (7/5): ΤΙΜΙΟ ΞΕΝΟΔΟΧΕΙΟ ΓΙΑ 2-3 ΗΜΕΡΕΣ - Τιμιο ξενοδοχείο , καθαρό , ήσυχο , ευγενικοί ανθρωποι. Η περιοχή υστερεί . Τα κρεβάτια και η καθαριότητα εξαιρετικά. Να είχε ψυγειο στο δωμάτιο και να δούλευε η τηλεόραση.
- Christine (8/5): Optimale Lage um Frankfurt zu erkunden - Sehr freundliche Mitarbeiter
- Stephen (9/5): Nice once inside - Clean and comfortable room. Shower was different to control the temperature. It would get hot, then turn cold. The area was a little scary in spots. Open drug use on the street.
- Markus (9/5): Gutes Hotel in Bahnhofsnähe - Das Hotel ist fußläufig zum Hauptbahnhof gelegen. Der Check-in war superschnell und unkompliziert. Das Zimmer war sehr sauber, besonders das Badezimmer hat einen sehr guten Eindruck gemacht. Das Preis-Leistungs-Verhältnis ist wirklich top. Außerdem ist das Hotel von vielen Bars, Restaurants und Shops umgeben, sodass man alles bequem erreichen kann. Leider ist die Umgebung des Bahnhofs nicht besonders einladend. Vor allem abends wirkt die Gegend teilweise laut und etwas unsicher. Das liegt jedoch eher an der Lage als am Hotel selbst.
- Benjamin Thabo (6/5): -
- Polina (10/5): -
- Tanja (9/5): Tolles Hotel 👍 - Sehr gepflegtes Hotel, mit ruhigem Ambiente und sehr bequemen Betten. Die Lage des Hotels im Bereich des Hauptbahnhofes bringt es leider mit sich, dass es rund um das Hotel auf den öffentlichen Wegen sehr schmutzig ist.
- shabi (6/5): - לא היה קומקום חשמלי ומקרר קטן חדר קטן מאוד
- Martina (9/5): -
- Nicole Putzker 1981 (10/5): -
- Galani (9/5): -
- Bernd HAM (9/5): Empfehlung für ein urbanes Publikum - Modernes und lässiges Hotel mit allem notwendigen Komfort, saubere Zimmer, zum Teil unkonventionelles Dekor, 5 Minuten vom Hauptbahnhof Die berüchtigte Frankfurter Drogenszene ist in unmittelbarer Nachbarschaft, das Hotel ist jedoch nicht direkt davon betroffen
- Lukas (9/5): -
- Jason (10/5): -
- CMD (8/5): - Algemene uiterlijk en onze kamer waren top. De locatie viel tegen helaas. Enorm veel junkies rondom het hotel en 's nachts enorm veel last gehad van harde muziek van nabijgelegen clubs.
- Jörg (9/5): - Wirklich freundliches Personal, Zimmer top, alles sehr sauber, gute Betten, tolle Bettwäsche und ein super Frühstück Die Lage des Hotels im Frankfurter Bahnhofsviertel ist halt wie sie ist. Man kennt es und kann damit umgehen. Das Umfeld hat keinerlei Einfluss auf die Aufenthaltsqualität im Hotel.
- Louis (6/5): -
- Laura (7/5): -
- Ghada (6/5): - Staff, cleanliness Location is so bad
- Marvin (8/5): -
- Tetiana (7/5): -
- Stefans (10/5): -
- Kathinka (9/5): -
- Regina (7/5): Party Lokation - Sauber und ordentlich. Freundliches Personal In der Nachbarschaft gibt es einen Techno Club. Erst gegen Morgen wurde es ruhiger. Trotz geschlossenem Fenster war das Gewummer und lärmende Gäste auf der Straße zu hören.
- Christian (10/5): -
- Denis (10/5): -
- Enrique (9/5): - Excelente la ducha y el baño en general. Muy buena también la cama.
- Evgeny (8/5): - 24x7 reception, close to the train station (1) that's probably the worst neighbourhood in Frankfurt - many homeless people on the street; (2) the clerk at the reception tried to charge the city tax twice, likely due to some issues with the record-keeping system.
- Frederik (6/5): - Solides Zimmer, nettes Personal Frühstück eher schlicht, aber ok. Das Hauptproblem ist natürlich die unterirdische Lage im Drogenmilieu. Nur für Hartgesottene oder Pfennigfuchser geeignet, die keine Angst vor obskuren Gestalten, offenem Drogenkonsum und Pissegestank haben. Touristen, die ihre Reise genießen wollen, Frauen und Familien kann vom Besuch der Gegend nur abgeraten werden
- Jan (10/5): -
- Igor (9/5): -
- SEVERINE (9/5): -
- Levin (7/5): -
- jan (9/5): - Sehr nahe zum Hauptbahnhof, direkt im Bahnhofsviertel.
- Esther (10/5): Für eine Nacht war es ok - Sehr nettes Personal , die Zimmer waren klein, aber es fehlte an gar nichts.
Das Frühstück war sehr auswahlreich.
Die Lage, direkt am Bahnhof. Die Umgebung nicht wirklich prickelnd Die Umgebung
- Linda (8/5): -
- Fedor (2/5): Blijf weg uit deze buurt - De kamers waren proper en voldoende. De buurt is verschrikkelijk slecht. Overal drugsverslaafden. Je ziet ze overal drugs doen waar je bij staat en lopen er als zombies rond. Blijf hier weg.
Bij aankomst vroegen we voor de parking. Die was vol... De man achter de balie had 0 kennis hoe hij de parking moest beheren. Er was een functie om de plaatsen naar boven of onder te navigeren.
Ik moest genoodzaakt mijn auto op de weg zetten. Hier hebben ze dan ook tegen aangereden.
- Dorothee (8/5): - Die Lae: beinahe gegenüber vom Hauptbahnhof. Es gibt leider keine Kneipe in der Umgebung.
- Μυτιληνης Κωνσταντινος (8/5): -
- Wagner (8/5): Muito bom. Recomendamos com certeza!!! - Próximo a Estação Central, muito limpo, ar condicionado funcionando bem, banheiro bom. Atendeu perfeitamente o que precisavamos. O café da manhã é muito bom, bem variado. Funcionários e equipe muito atenciosa. A localização para quem está com malas é muito boa. Só precisa tomar cuidado com a segurança nas imediações da Estação Central de Frankfurt.
- Joerg (8/5): -
- Patricia (8/5): -
- Martin (9/5): -
- Barbara (7/5): Ideal base of sightseeing but wouldn’t stay again - Lovely clean rooms comfy beds and very quiet.
Breakfast is very good. Rooms too hot.
Need to ask reception to reduce temperature which is not ideal.
Location is uncomfortable. Do not turn left when leaving hotel. 1 whole street of homeless people, open drug dealing and using in public. We felt safe but it was sad and uncomfortable to see
- Deniz Kezban (5/5): -
- Josef (9/5): - War alles bestens gab keinen Grund zum Meckern
- Gregory Steven (9/5): -
- Lise (8/5): Très bonne expérience ! - Accueil super, hôtel propre, chambres propres, très bon petit déjeuner ! Waze vous fait arriver par le quartier rouge, qui peut être je pèse mes mots, effrayant, mais si vous arrivez ou sortez même à pied de l'autre côté, vous ne voyez rien de tout ça.
- Lima (9/5): - Ist alles top das hotel Die Straße mit voll Zombies, viel Drogen sucht .
- huby3003 (9/5): - Tolles wirklich reichhaltiges Frühstück, sehr aufmerksames Team, wir haben es genossen!
Tolle Betten, schalldichte Fenster, Klimaanlage
Tiefgarage gegen Aufpreis, freundliche, kompetente, zuverlässige Rezeption Lage war zwar toll, wenige Gehminuten zum HBf, aber, da kann the Niu nix dafür,
Bahnhofsviertel mit Junkies, Alkis etc.,
die Stadt gibt sich wirklich Mühe, täglich die Strassen und Bürgersteige zu säubern, man wird auch nicht angefeindet....aber...Lage top,
aber Umgebung machmal grenzwertig...
- Rodriguez (10/5): -
- Kiril (8/5): -
- Kristin (8/5): -
- Farschid (6/5): Zentrale Lage, aber schlechter Standort. - Zentrale Lage, angenehm gestaltetes hotel, gutes frühstück.. STANDORT VOM HOTEL!!!
es liegt gerade neben dem bahnhof und in strassen wo sich alle junkies befinden. In der strasse wo das hotel ist sind ca 20-30 junkies täglich und schlafen dort oder dealen sich dort
voll. Man dachte wir wären in einer Apokalypse...
- A (8/5): - Fijne schone kamer, goede ontvangst De ligging. Erg jammer dat er zoveel verslaafde en daklozen in de straten voor het hotel liggen.
- Rian (8/5): Topkeuze voor 1 overnachting op doorreis - Vlakbij station en schoon/net hotel met goede prijs-kwaliteit verhouding Temperatuur in kamer wat lastig te regelen
- Verena (5/5): Nah am Bahnhof aber keine gute Gegend - Das Personal war freundlich. Das Zimmer sauber und das Bett komfortabel (die Matratze war eher hart). Das Frühstück war ausreichend und man konnte draussen auf der Dachterasse sitzen. Die Lage ist natürlich praktisch, da das Hotel sehr nahe am Bahnhof liegt. Allerdings ist die Strasse in einer schlechten Gegend. Ich bin spät abends angekommen und ich habe mich sehr unwohl gefühlt.
Es war die ganzen Nacht durch sehr laut. Ständig kamen und gingen Gäste, die Türen zuknallen liessen und sich laut auf dem Flur unterhielten. Mein Zimmer ging in einen kleinen Innenhof, in dem sich Leute nachts zum Rauchen trafen, was auch sehr störend war.
- Dominik (8/5): - Das Zimmer war für den Preis super. Direkt Walking Dead vor der Tür
- Guido (8/5): Prima verblijf.Dicht bij concertzaal. - Goede service.
Net hotel.
Goed ontbijt.
Plek om te parkeren. Locatie kan beter.
- Bernhard (9/5): -
- Iryna (7/5): - The hotel is really nice and comfortable. Close to center, room was really nice and comfortable LOCATION MY GOD; After all this is not really hotel fault but be carefull because hotel at fisrt look a bit further from train station but then its right next to street with all d++rug addi+cted people and we were so scared sometimes that at night ( even that it was 10 minutes walk from bar where we were) we decided to take a taxi because we were too much terrified to come back to this place
- Rainer (7/5): -
- emmanuele (1/5): Pésima ubicación - La zona es muy peligrosa y sucia. Para evitar. Tuve que cancelar la reserva y buscar otra zona
- Kevin (8/5): -
- Mark (8/5): -
- Martin Terlinden (9/5): -
- TERUMI (7/5): 駅近で便利、綺麗なホテル。 - 駅から近い割にお得なお値段 ホテルの周辺の雰囲気が悪い。
一人では夜は歩きたく無い。
明るいうちにチェックイン出来るなら、オススメです。
- Annette (8/5): -
- Péró (8/5): -
- binchen (10/5): Gerne wieder☺️ - Die Nähe zur Stadt, das freundliche Personal, der dazu gehörige Parkplatz( für 20 euro). Tolles Zimmer, bequeme Betten ☺️ Da wir wussten was uns erwartet,waren wir von dem drumherum nicht erschrocken ( Drogen ect)
Photos