Hilo Vacation Rental

Location: 15 Aipuni Street, Hilo, us

Star Rating: 8.8 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• BBQ facilities
• Express check-in/check-out
• Non-smoking throughout
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Television in common areas
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden

Rooms Available

• Queen Room with Shared Bathroom

  The double room provides a washing machine, a seating area, a balcony with garden views as well as a shared bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Shared toilet
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Queen Room with Shared Bathroom

  The spacious double room features a washing machine, a wardrobe, a balcony with garden views as well as a shared bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Fan
  • Toilet
  • Washing machine
  • Shared toilet
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Double Room with Private External Bathroom

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a washing machine, a wardrobe, tumble dryer as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Washing machine
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• King Suite with Spa Bath

  Guests will have a special experience as this suite provides a spa bath. The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with garden views, this suite also offers a washing machine and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

Guest Reviews

• Busby (4/5): Psychotic Host average room - Room and house were fine. Staff was very hostile and screamed "WHAT IS WRONG WITH YOU?!?" at me for being slow to respond "okay" to some of his instructions. He also screamed at my husband "WHAT DO YOU NOT TALK" while miming a duck. When I tried to get my luggage from the car to get a second away from the guy he yelled again "I AM SORRY BUT YOU ARE BEING SO WEIRD. AM I WRONG?!!!" I told him many times that I was exhausted and just needed a minute and wasnt expecting someone to immediately be at the door of the rental yelling for us to get in and to walk us through the house. He didnt even give a single useful instruction. It was "this is the room" "this is the kitchen" like that is 100% obvious sir and this is all in the instructions that we have already read. He was genuinely acting psychotic and said many other aggressive things like "IF I WANTED TO MURDER YOU I WOULD HAVE ALREADY!!!" While trying to tell me where exactly to stand like i had 0 thoughts of being murdered till that moment. I am also autistic and struggle in social situations. I told him this and he finally left at least me alone. He had an insane attitude for a host and showed 0 patience as we asked multiple times for just a minute as we had traveled overnight and got zero sleep. Like we shouldn't have to defend ourselves for just being a bit quiet!
• Luis (10/5): - Perfect place to have a perfect vacation. Sarge was very friendly and keeping the place quite clean and welcoming. The kitten in the neighborhood was my favorite part. A cute friend that says hi to you joint your arrival.
• Tracy (10/5): Great central Hilo location with a wonderful view of the sunrise. - Great location, very quiet, great morning view. A little pricey for a shared bathroom.
• Wendy (1/5): -
• MAMI (9/5): 大満足です - 静かでゆっくりのんびりできました きれいに清掃されていましたし 広くて快適に過ごせました メールのやり取りは全て英語でしたが、丁寧でわかりやすく安心して宿泊できました バスルームにいくドアがちょっとかたかったです
• Hediye (6/5): It was okay. Definitely not worth the money you spend for one room with a shared bathroom. - The staff was helpful and answered questions really quickly. They provided the things you need later. Patio was pretty. Location sucks. It was near the main road and gets really noisy. If you are in downtown, uber takes you there. However, I had to cancel two bookings to Hilo airport because drivers did not accept the rides. In the end, I walked to downtown. There were geckos everywhere in the house. Just a warning to people who are not used to them. The table was dusty and curtains are transparent. And why bed sheets are black? It does not feel clean at all. The password for the main entrance and my room was the same. There are cameras in common areas. It was uncomfortable.
• George (9/5): -
• Yulia (4/5): - Большой размер дома и комнат Чисто Везде были камеры, один раз нам сделали замечание, наблюдая за нами по камерам! Это очень не комфортно!!! Повсюду записки- с инструкциями, что нельзя делать, как пользоваться душем, холодильником. Это все очень странно и вызывало раздражение
• Todd (8/5): Spacious, very clean, solid WiFi. Wish the listing was a little more accurate. - Spacious rooms and house; on-site manager was friendly and keeps the place very clean. The art is nice and there are plenty of spots to relax. Solid WiFi. Was disappointed that the booking listing was inaccurate; although there may be a washer and dryer on premise; they are not for guest use (per the documentation on site and we were referred to a nearby laundry mat). As they were listed in the kitchen section, perhaps there was some confusion on what was being offered as there is a dish washing machine in the Kitchen and a drying rack. Wasn't a problem while we were there as the house was not fully occupied, but not sure how many rooms share the one common bathroom we used.
• Anthony (10/5): Good service! - Was able to book at the last minute. Rooms was small, but comfortable.
• Teri (10/5): - We liked the facilities and Sarge was great too! We did not like the shared restroom. so, Elgine accomodatrd us with the rooms with the private bath.
• Stephen (10/5): -
• Yuntai (10/5): -
• Yasmim (10/5): Awesome, clean and quiet. - Super clean and quiet, host was very friendly.
• Jennifer (8/5): -
• Jonni Ann Burnett (10/5): I will return and recomend to others. - No breakfast served. But I had access to kitchen if I wanted to use it. It was amazingly clean and comfortable. The layout was well done. I chatted with the manager for awhile and found him to be very friendly and qualified. Also, was able to rent my room there after 9:00 at nite as I needed to leave where I was. I had trouble dealing with the TV Remote. I couldn’t figure out how to use guide for application on screen. Directions e
• Ligita (10/5): Ļoti patika māju sajūta esot ļoti tālu no savām mājām - Skaista un ērta māja. Lai gan mums bija istaba ar koplietošanas vannas istabu, viss bija tīrs, citi viesi netraucēja manām vajadzībām Radās pārpratums ar iespēju izmazgāt veļu naktsmītnē, bija jāmeklē šis pakalpojums citviet
• Sandra (10/5): - Dieses Haus war der absolute Hammer. Wir hatten das Glück, dass wir komplett alleine waren. Somit hatten wir das ganze Haus für uns alleine. Alles war sehr sauber. Im Haus wohnt ein Mann, der alles sauber hält usw. Er war so freundlich und hilfsbereit. Wir würden gerne einmal wieder kommen
• Carlahicenia (10/5): Wonderful - Clean home feel like
• Jaesyn (6/5): - The house is nicely furnished, great layout, and tidy looking, but desperately needs a deep cleaning. The stairs railing alone is evident of this when you first walk in, but also the edges of the carpet have debris. So just a bare minimal type of cleaning is happening. The house was overall empty during our stay, so no real reason for things not being cleaned or maintained. There's cameras not just outside but inside too. I don't recall that being disclosed. Not that we mind but others might and accuracy in listing is important. While it was quiet and safe, it definitely wasn't worth the price. I thought this would be a great surprise splurge for my partner's birthday. It was not. The custom spa tub which has tiles broken and pitched up on the literal seat area of one of the seats. Unless you enjoy broken tiles wedged in your posterior, that's a no for us, it also means the tiles are no longer sealed therefore cannot be properly sanitized. Ew. See pics.
• Brigitte (8/5): -
• Dario (10/5): Ottima soluzione - Struttura spaziosa e parcheggio gratuito in loco .
• Leah (10/5): - Loved it!
• Julia (10/5): A wonderful experience - Everything, Sarge is very helpful and gentle
• Julia (10/5): Like Home - Very bright and clean, everybody is very friendly and helpful! Feels like home :)
• Gianna (9/5): Superb -
• Qx (8/5): Free parking on site - Free parking Bed mattress too soft. Air condition too loud.
• Andrew (10/5): - The on site staff was qmazing and kind. Highly detailed and did his job very well. If i visit the big island again i will be staying at this rental again partly due to the staff.
• Fuling (9/5): Superb - It’s big with few rooms rental, we live in the first floor, restroom sharing. The neighborhood is safe we left our luggage outside in the car, looks fine~
• Ellen (10/5): I enjoyed my stay. I had everything I needed the place was clean and Sarge was a great host. - Roommate spacious! Loved that you had streaming channels available! Thank you! Loved the complimentary coffee and water as well. It was a little farther than what I expected from Hilo bay but it was fine. A little noisy in the am as the morning commuters past by the home. Good thing I’m an early riser.
• EMMANUEL (6/5): - Pros: 1. The House is Very Clean, Spacious and Affordable. 2. The House is close to downtown Hilo i.e., The Hilo Farmer’s Market, Stores, Bars and Restaurants. Cons: 1. The House is along Kaumana Drive, a very busy thoroughfare especially on weekdays at the early hours of the morning. We read other people’s review on the House concerning the Noise. We thought they were highly exaggerated. They were not. The House did provide earplugs in the room. 2. The House has cameras in the Common Areas. This was disclosed in the description of the House and in the Rental Agreement. One evening, my shoes were moved from one level of the shoe rack to another less than an hour of arrival. We were reminded via text to turn-off lights when leaving a room/space. We have no issue with shoes being moved or being reminded to turn-off lights. However, it left us with the feeling that our actions and movements were being watched and monitored constantly. In our opinion, it felt creepy! In conclusion, will we ever stay in this place again? No.
• Dawn (9/5): Superb -
• Joyce (10/5): My 2nd home - It was very clean, cozy and comfortable. Very close to downtown Hilo. I'd love to stay for another trip.
• D. (8/5): Very good -
• Puragra (10/5): - Excellent stay!
• Qi (6/5): - No A/C, only ceiling fan. Close to street and very noisy. Had a almost sleepless night despite the long day I had before arriving.
• Curt (4/5): We left after first night and sacrifice the second night for another hotel.. - We were told to take our shoes off to protect the floors. The floors were sticky and carpet was dirty. Pillows and pillowcases smelled used. Coffee pot was down a level and looked old and sketchy.
• Roxanna (8/5): - It is on a busy road so it is noisy. They did provide ear plugs. Air conditioning works well. The shower is large.
• Aaron (6/5): - The general location of this house was great. Close to Hilo shoreline (not really walkable though, walkable to some sites like rainbow falls) and easy to get anywhere you want. Checking in was incredibly easy and check out was not demanding. The interior was what I expected for the price, comfortable. You also have access to general living areas which include a full shared kitchen. They also had some on-site parking. The main issue I had was with the noise. Although it is only a two-lane road outside it is loud. And since there is no A/C (which is normally no problem in HI) you have to have the windows open to stay cool. Although they did provide ear plugs I ended up having to sleep with my noise-cancelling headphones. So if you are a light sleeper be prepared. Overall I was satisfied with the experience and would stay again
• Adriana (8/5): - Overall really good, the only thing that was a little frustrating was the bathroom and the shower, the water in the shower was either ice cold or burning hot it was impossible to find a middle temperature other than that was great
• Jeillan (10/5): I felt like I’m safe there - I really like it nice and clean
• jeff (4/5): - If you're a heavy sleeper or can sleep through anything this place will be right up your alley. If you're a light sleeper you may have a problem.The property is on an incline and cars, mostly trucks are gunning it loudly and there's also these coqui frogs that make loud noises most of night. And the neighbors cause it's in a residential neighborhood. Otherwise it's ok
• Rory (8/5): Very good -
• Claudia (4/5): - The room was spacious, quite noisy at night due to the main road, the carpet was a bit dirty and needed to be stretched. The toilet was loose, the shower had some moldy tiles, a giant water stain on the ceiling, and the bottom of the sink cabinet was rotted (big hole), but other than that, the view from our room was spectacular. The bed was very comfortable, though.
• Xi (10/5): - Good
• Duane (2/5): Tried to cancel second night but was not possible. I was going to pay for a different motel and not - It was a room No air conditioning or fan. Room was hot and humid so had to open windows. Sat on a busy street on a hill so road noise was terrible. I’ve never been to a motel that provided ear plugs on the night stand.
• Caelan (10/5): Exceptional -
• Aria (6/5): Wierd vibes - House was nice. Great parking. Cameras in the house. Little notes everywhere on what you can and cannot do. Housekeeper was cold and impolite (the owner on the phone was kind and warm).
• Lloyd (10/5): We’ll be back - Very nice place, close to town and well kept
• Natalia (9/5): Nice place and very clean - The room was spacious, the bed was comfortable and everything was very clean and neat. Easy communication and all the necessary information before arriving with codes to open the doors was easy. We were comfortable. There was only one shared bathroom on our floor, and if there were people showering or a queue for the shower, you couldn't go to the toilet. There was only one, everything was together.
• Lynn (10/5): - Easy check in. Shared bathroom. Close to attractions. Road noise but ear plugs were provided. Overall a very pleasant experience. Would definitely book again.
• Barbara (6/5): Close to Town - The room was spacious, the private bathroom was beautiful. Large shower, double vanity sinks. The room and house were very clean. There was a small comfortable setting room and a very nice Lanai. There were two spacious closets. A large flat-screen TV with good reception. The owner was very gracious. The guest parking was at the front door, very convenient. The location is close to town, a plus. The house is located on a busy street and the street traffic was annoying. We shut all the windows to minimize the noise, though the traffic noise did minimized after 10 pm. The king-size bed was nice, however, the mattress and pillows were to firm.
• Eben (10/5): - I love the convenience of how easy it was checking in and getting in as well as the caretaker super nice guy
• Clarence (10/5): - It was my first time staying at the property. The shared bathroom and shared kitchen was concern at first, but I got used to after the first night. On the first night, there was another guest sleeping on the couch in the shared living room. That MF snored like a loud dying pig. The walls are not that thick and I could hear him from my room. But, liked that the room opened to the balcony. The room, Room 2, where I stayed was close to a highway so the traffic noise was bearable, but the traffic died down in the evening. The balcony also has two plastic Adirondack chairs where I sat every morning watching the sunrise, if you could look beyond the power cables that sometimes interfered with the view. The property was within 20 min of where I needed to go. There’s a McDonald’s with an all-day/all-night drive through; would get my coffee and breakfast and sit on the balcony waiting for the sunrise. It would be nice to have a Keurig that is connected to the plumbing so no need to refill. There’s also a full size fridge/freezer where you can store your leftovers.
• Anthony (8/5): Very good - could not turn up tv volume
• Quijote (10/5): N/A - The location is perfect and close to where I want. N/A
• Charmaine (10/5): - Thankful dorbrjis peaceful and comfortable place!
• Jean-Jacques (8/5): - My main concern was the ubiquitous presence of cameras in the common areas of the house. We were warned about that peculiarity when we checked in. Nonetheless, it felt very uncomfortable to be walking around knowing you were recorded on a continuous basis. Otherwise, the property was pleasant, in very good shape and clean. Support was available, if and when needed.
• Derek (6/5): - Could use a inroom coffe maker. Carpet is old & worn detaching from floor ..
• Kimo (9/5): Superb - Just what we needed. Sarge was an excellent host!
• Prasannakumar (1/5): Bad - Because of poor neighborhood, my family was not comfortable staying in the hotel, we booked another hotel, we did not go to the hotel. We were expecting refund but not yet happened. Priceline customer care did not help us to resolve the issue. Safety
• Christian (9/5): Would stay again - Big house with large kitchen and beautiful view. Offers free parking. We were the only ones in the house, no other guests, which was very nice. We had the room (nr 3) right next to the bathroom, which shares a door (that is locked), however you can still hear the noise from the bathroom. Since we were the only ones it didn‘t bother us, but if there‘s other people, this is not so nice. Plus the bathroom door squeaks super loud (maybe this can be fixed)
• Daniel (9/5): 2 weeks, no problems, used the kitchen to cook a few meals for myself. - It was more like staying at a home than a noisy resort, less people, less traffic, nice neighborhood. I would definitely stay here again. What's not to like?
• Wood (9/5): Superb -
• Stone (8/5): Very good - Comfortable and convenient
• James (10/5): Exceptional - It was an excellent room. We had the king with private bathroom. Small problem getting the tv working but it was settled quickly. The staff was very helpful. Has a full kitchen and dining area that we did not know about that was a big plus. We would be happy to stay there again next time.
• Amaia (10/5): Exceptional -
• Dalvir (8/5): Very good - I was cold at night I didn't find any Blanket.
• Denise (9/5): Superb -
• Jay (10/5): Loved every part of the stay - Very private n clean even good parking can’t wait till next time soon Everything was great
• Ilya (10/5): Exceptional -
• Toni (10/5): Exceptional -
• Christopher (8/5): A good home but... You're definitely in someone's home. - Place was very clean, the house (guests and hosts) were very quiet and accommodating. The home is very cold, we were given one half blanket for the bed in a very chilly home. The security cameras make you feel as if you're being watched.
• Dennis (10/5): Just immaculate, excellent amenities and physical security -
• Aaron (6/5): This is not a hotel stay - This is not a hotel and was presented as one. The price was the same as other local hotels with more amenities and fewer check out rules or a shared bathroom. Overall average clean stay.
• Mark (2/5): - There was signs that say will be charge if things out of place curtains ripped when you close them no privacy !!! Restroom paper folded every three sheets like your only allowed three squares at any given time there was vacuum running till 11pm and baths running at 2am and 4am the closest has the drain pipes in it so it’s amplified every time !! No blanket anywhere spent the night cold uncovered..wife and I booked 2 days we came in at 7 pm and promptly left at 6am the next morning did not return!!!
• Mildia V (2/5): - Cámaras watching you for everything, if they want you to be inside with no shoes they should provide disposable sandals, the toilet is so dirty, the tube feels like you are going to end at the bottom. If the restrooms need to be share they should have Lysol or something to spray before the use . There was a roach in the room, they talked to my husband not to wear shoes inside the house in the cameras so I asked for an iron by camera since we never saw a cleaning lady and no response but you move left cámara move you right cámara move , that was my first and last time staying there.
• Ashley (7/5): Meh - not bad - The little balcony was nice, The kitchen was very clean and so was the shared bathroom Good value for money Definitely need a car to drive to this spot Cheap sweaty polyester sheets
• Douglas (10/5): - Excellent owner and trustworthy protective house keeper
• Kamala (7/5): Good -
• Radu (10/5): ✅🌋❤️ - Cleanliness was top notch! Would recommend!
• Carl (3/5): In it just for the money Too cheap! - The location was nice. We had a place to park, and we had some refrigerator space. The place was clean. There are five rooms that can accommodate two people each, so there is a possibility of 10 guests staying there, but there is only one bathroom for all those people. There are not enough plates, mugs, etc. and there are notes everywhere that we need to clean up after ourselves. There are also cameras following our every move, very invasive.
• Janell (2/5): - I use to be a regular here and there is a rude live in housekeeper that is very verbally aggressive and verbally violent. Made the stays very unpleasant and very uncomfortable
• Bruce (6/5): - The host should have given the check in instructions already since I fully paid and sent the verification form that I filled out prior to checking in. I have to text and call the host several times for the instructions since the host did not answer the phone until five minutes before the check in time. Instructions for the TV none. Password for the internet is not indicated. So frustrating.
• Johann (4/5): Disappointing - Easy to enter Not having an own bathroom or even mirror in room. Beds were not very comfortable
• Raha (10/5): It was what I needed and I was glad they were able to accommodate my sudden travel needs. - Quick to get to from airport. Very kind owner. Comfortable surroundings. I felt very safe. Very easy to get into my room with the access code. Neat shower! Comfortable bed. Some pretty noisy neighbors across the back yard. I realize the owners couldn’t control that but it was really quite loud and long lasting !
• Amador (1/5): Bad -
• Kevon (10/5): No issues! Great view in a great location! - Extremely big, clean a well kept! Noo issues!!
• Mike (5/5): Bad smell, 2/3rds compensated. Odor remains - NO BREAKFAST We checked into find an awful smell, couldnt find the source but most likely from the bathroom extending to the small bedroom. Tossed and turned all night but left early the next morning sight seeing. Came back and still the smell, gurlfriend got nauseous. Owner offered to pay 2/3 of what we paid and did. Found iut there was black mold on the shower wall boards. Got pics. Beware
• Suzanne (9/5): Superb -
• Savala (10/5): Exceptional -
• Alan (10/5): Exceptional -
• Leon (9/5): Superb -
• Lpm (8/5): Very good - Very nice house. Clean, comfortable and the rooms are also nice. Very nice host as well. There is a shared bathroom but is big and clean. The house is next to the highway so expect cars speeding next to you all night long. No AC, just a ceiling fan.
• Deryl (10/5): Exceptional -
• Mike (8/5): Great value for money stay in Hilo - The property was very clean and spacious. If you have a rental car, the location was perfect to visit all the spots on the Hilo side of the island. Finally the value for money ratio was very good! The guidelines / agreements for the kitchen and food in the fridge were not really clear. Unfortunately, my food went into the trash....
• Buster (8/5): Very good -
• Carl (8/5): We enjoyed our stay and will return if we return to Hilo - The facilities were excellent. The manager, Sarge, was both very helpful and a very bright and interesting guy. The place was clean and well appointed. The other guests were friendly and interesting. The bed was comfortable. The room and bathroom were bright and welcoming. The kitchen was very usable. The only real drawback was that the road noise was loud at night.
• Daphne (8/5): Very good - We've booked Room 5 with great own bathroom It was not clear in the description that there is the possibility to use the kitchen, too.
• Marianne (10/5): Exceptional -

Photos