Bankside Hotel, Autograph Collection

Name: Bankside Hotel, Autograph Collection
Address: 2 Blackfriars Road, Upper Ground, London, gb

Location: 2 Blackfriars Road, Upper Ground, London, gb

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Bankside, Autograph Collection offers elegantly designed rooms with modern amenities including flat-screen TVs and en-suite bathrooms with premium toiletries. The hotel's prime location near London Eye and various attractions makes it an ideal choice for travelers seeking comfort and convenience.

Dining Experience
Indulge in a culinary journey at the on-site restaurant, serving a delectable selection of British dishes along with vegetarian and gluten-free options. Start your day with a delicious à la carte breakfast and unwind in the evening with a refreshing drink at the hotel's bar.

Event Facilities and Fitness Center
Whether you're hosting a business meeting or a special event, take advantage of the hotel's versatile meeting spaces. Stay active during your stay by visiting the fitness center or relax on the outside terrace. Bankside, Autograph Collection ensures a memorable stay for every guest.

Book your stay now at Bankside, Autograph Collection for a perfect blend of luxury and convenience.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Currency exchange
Non-smoking throughout
Concierge service
Wheelchair accessible
Allergy-free room
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage
Bicycle-friendly property
Bulk dispenser for toiletries

Rooms Available

Superior Collection, 1 King Bed, 1 Sofa Bed

1 King Bed and 1 Double Sofa Bed
323 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 49-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
Collector Suite, 1 King Bed, 1 Sofa Bed

1 King Bed and 1 Double Sofa Bed
592 sq feet

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 49-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator, minibar (stocked with some free items), espresso maker, and 24-hour room service
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Art supplies
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
King Suite with Sofa bed

This suite features a living area with seating, as well as a work desk with tea/coffee making facilities and remote-controlled black-out blinds. Guests will find a marble bathroom with bathrobes and slippers in the room.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Artist Suite with King Bed

This suite features a living area with seating, as well as a work desk with tea/coffee making facilities and remote-controlled black-out blinds. Guests will find a marble bathroom with bathrobes and slippers in the room.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Queen Room

This room features a king-size bed, with remote-controlled black-out blinds and a work desk. Additional amenities include a marble bathroom with bathrobes and slippers.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Double Room with Two Double Beds

This room features a double bed, with remote-controlled black-out blinds and a work desk. Additional amenities include a marble bathroom with bathrobes and slippers.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Queen Room

This room features a queen-size bed, with remote-controlled black-out blinds and a work desk. Additional amenities include a marble bathroom with bathrobes and slippers.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
King Room with Sofa bed

This room features additional living space as well as remote-controlled black-out blinds and a work desk. Additional amenities include a bathrobes and slippers.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Family Room with Two Queen Beds

This room features additional living space as well as 2 double beds. Additional amenities include remote-controlled black-out blinds and a work desk. Guests will find a marble bathroom with bathrobes and slippers in the room.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe King Room

This suite features a work desk with tea/coffee making facilities and remote-controlled black-out blinds. Guests will find a marble bathroom with bathrobes and slippers in the room.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Fiona (10/5): -
Daniel (10/5): -
Amal (10/5): - Everything
Klemens (10/5): - Tolles Hotel in sehr guter Lage
Margot (9/5): -
Cristiano (10/5): - Colazione Camera Accoglienza Pulizia
Aleksander (9/5): - Znakomita lokalizacja, perfekcyjna obsługa, bardzo czysto. Świetne śniadania. Fantastyczny design przestrzeni ogólnodostępnych - restauracja, recepcja, taras i lounge następnym razem zamawiam większy pokój
mollyd964 (10/5): Amazing hotel! Highly recommend - This is a stunning hotel with all the British charm and high service you would want in a hotel experience. We go to London every few years and will now be staying here!
Travel60375350327 (10/5): The front desk team was terrific! - My husband and I stayed at the Bankside autograph collection hotel in London this past April. The front desk team conveyed such enthusiasm to be helpful in a myriad of ways that they set the stage for a wonderful stay. The room, restaurant and location were also lovely. But it was the front desk team— all of them— that we continue to rave about and that prompts us to recommend the Bankside to our friends!
snowmanonfire (10/5): Casual Elegance and Superb Service on the Thames - Simply outstanding in every way - walkable to most points of interest, taxi rank in front, excellent breakfast service with eggs cooked to order, staff goes above and beyond (including landing us tickets for Paddington the day before the show!), and a nicely outfitted gym with a Hydrow rowing machine (one of about 50 hotels worldwide that have one and if you are a Hydrower fantasize about Henley will working your splits on floor -2). Sebastian, Leena, Anastasia and others made this a vacation to enjoy and remember
sofyak428 (10/5): favorite breakfast spot!!! - we absolutely love having breakfast here after pilates with my friend — it has truly become our favorite breakfast spot 🤍 the atmosphere of the restaurant in a hotel is so calm, beautiful and unhurried, exactly the kind of place where you want to slow down and enjoy your morning. and the service is always impeccable. a special thank you to Yulia and Anastasia — they are always so warm, friendly and welcoming, and make every visit feel extra special. thank you for creating such a lovely and nourishing experience every time!
Anton (10/5): Perfekt - Alles Alles
784sharleneb (10/5): Best hotel experience! - I cannot speak highly enough about this hotel! I have been privileged to travel around the world, stay in very nice hotels, but the staff at the Bankside took our experience to another level. They go above and beyond to make their guests feel welcome and at home. Nothing was ever too much trouble, they took their time assisting us with directions and made wonderful recommendations, all which were 100% on point! The hotel itself is in a great location, across the road is the thames River, walking distance to the London eye, great restaurants and many attractions. The rooms at the hotel are spotlessly clean and very comfortable, they have a great restaurant and bar, they serve an incredible breakfast, have a coffee bar, complementary water stations on each floor and many other great features. There is no doubt that we will stay at the Bankside again when we’re next in London! The staff there are truly an asset to Marriott!!
luciana (10/5): Ottimo -
479meghans (10/5): A London Stay That Feels Like Coming Home - As one of Marriott’s top-tier Elite members, I spend a great deal of time in hotels across the world, and when I travel to London, Marriott's Bankside Hotel, Autograph Collection has become one of the few places that genuinely feels like a second home. What keeps me coming back is not just the quality of the rooms, which are always comfortable, well-maintained, and exactly what you want after long days, but the people. Service is what separates a good hotel from a memorable one, and this property gets that absolutely right. The team in the restaurant deserves special recognition. Over time, they have become more like family than hotel staff. Anastasiia and Yulia, both from Ukraine, are exceptional. Their warmth, professionalism, and genuine care create an atmosphere that is rare to find, especially for frequent travellers. They greet every guest with the deepest smiles and the warmest hearts, and they bring a level of kindness and humanity that stays with you long after checkout. They remember people, they make you feel seen, and they turn an ordinary breakfast or evening meal into something personal and welcoming. That consistency matters. When you travel often, familiar faces and authentic hospitality make all the difference. This hotel delivers that every single time. For anyone visiting London, especially frequent business travellers who value service as much as comfort, this is a property I would recommend without hesitation.
Dawn (8/5): -
David (10/5): -
Andy (9/5): -
Yury (9/5): we'll stay in this hotel when we are in Lisbon next time - Breakfast is very good. Comfortable bads. Super friendly and attractive stuff Nothing
ashokt517 (10/5): Love the Bankside Hotel, Autograph. - This is my all time favourite hotel. Great location that enables me to get around London. I love to spend time in the Hotel as well. The library lounge (mezanine floor), is a great place to settle and think through your notes and get some reading done. Great selection of wines. Walking around the hotel and looking at the design and zany art is a pleasure. Going across to the Art room to meet with the Resident Artist and evaluate some of her work in progress. The rooms and the aesthetic is great. Your Front Desk team is absolutely awesome. We were welcomed with big smiles from Katerina Vilchek, Manuel, Richard, and the entire team, which set the tone right away. Despite arriving early, our rooms were ready, complete with special amenities—such a thoughtful touch. The warmth and hospitality we experienced are beyond words. A special thank you to Katerina for her professionalism and for going above and beyond to make our stay truly memorable. She didn’t just do her job—she did it with heart, and that made her uniquely amazing. A big shout-out as well to the restaurant team—absolutely brilliant! The food was amazing. Thank you, Chef! Thank you Each and everyone .... With all that style and inspiration I did a lot of shopping to accentuate style and sense . Thank you all—and by the way, your hotel truly exudes beauty in both art and soul
G6740DNcarolb (10/5): Outstanding Hotel Stay - Our stay at Bankside Hotel was truly special from start to finish. From the moment we arrived, we felt warmly welcomed—the whole place has such a relaxed, inviting atmosphere while still feeling beautifully stylish and thoughtfully put together. The rooms are gorgeous and so comfortable, with little touches that make a big difference. The beds are incredibly cosy, the décor is elegant without being over the top, and everything felt spotless and well looked after. It was the kind of space you genuinely look forward to coming back to at the end of the day. One of the things we loved most was the artwork throughout the hotel. There’s something really unique and uplifting about it—it adds so much character and charm. You can tell a lot of care has gone into choosing each piece, and it gives the whole place a creative, almost homely feel. It made simply walking around the hotel feel like part of the experience. What really made our stay, though, was the people. The staff were so friendly, kind, and attentive, and nothing ever felt like too much trouble. It’s that genuine warmth that makes all the difference and turns a lovely hotel into somewhere you can’t wait to return to. The location is also perfect—ideal for exploring London, whether that’s a riverside stroll, a bit of culture, or somewhere nice to eat. Yet despite being so central, it still feels like a peaceful little retreat. All in all, Bankside Hotel has such a special feel to it. It’s comfortable, welcoming, and full of personality. We left feeling relaxed, happy, and already talking about when we might come back—which says it all really.
almdec (10/5): Loved this modern, artful hotel! - Beautiful, modern, artful hotel in a perfect location with super friendly staff. Great sleep, so quiet outside. And what a lovely way to start the day — with a walk across the Thames.
Denise (10/5): -
Sharon (8/5): -
Ian (9/5): -
KevAndDulce (10/5): Great location. Quirky find. - Great location. Funky hotel with lovely rooms. Not very attentive staff at breakfast. Lots of empty plates, finished coffees left on our table for far too long with staff standing around doing nothing….
321innan (10/5): Thanks to Anastasia and Julia - The Bankside Hotel delivers outstanding service, especially at breakfast where *Anastasia and Julia shine. These two employees make the morning meal a memorable experience, going out of their way to ensure guests feel welcome and satisfied. I highly recommend Bankside Hotel for its excellent breakfast service and the friendly dedication of Anastasia & Julia.
592lenl (10/5): Excellent service at bankside hotel in London England - My wife and I love bankside hotel. The service is amazing . It starts with the check in and continues with the excellent service at breakfast. 2 employees to mention are Anastasia and Julia. They both go out of their way to insure we are happy. I highly recommend bankside hotel
L20IGnaomim (10/5): Brilliant stay - I don’t often want to write a review but had to for this one. The hotel was brilliant. Check in was done with a lovely receptionist who was so friendly and complimentary arrival drinks was such a nice touch. Everything you could want was there including a cafe on site which we loved. The design of the hotel was great - despite being a really big central hotel it had boutique vibes. Plus all the staff were incredibly friendly and helpful. We will definitely stay here again! Small considerations - you can hear everything in the hallways and from the rooms when in the hallway so some soundproofing would be good. Pillows were a bit soft. That’s it though everything else was perfect
TimmyE74 (10/5): Fantastic Boutique Hotel - Wonderful hotel, in a superb location. Our room was spacious, comfortable and spotlessly clean. All of the staff were incredibly welcoming and attentive during our stay. I’d highly recommend this hotel, it’s great value for money and I wouldn’t hesitate to return.
theophiluso31 (10/5): Unbeatable Customer Service - The staff from the reception all the way to the kitchen was friendly, polite and professional. They were so kind and generous in giving me ideas for my proposal to my girlfriend. The entire experience from the team was amazing. Thank you to Angela, Kasha, Philip E and Mariana for the decoration and the pictures after the proposal. Thank you so much for making our engagement a perfect one.
orabi (8/5): Na - Rome size is good and location as well .
david (9/5): -
swatim554 (10/5): Stylish, Comfortable & Perfectly Located in London - Bankside Hotel, Autograph Collection, was an absolute highlight of our stay in London. From the moment we arrived, the service was warm, professional, and genuinely welcoming. The staff went above and beyond to make us feel comfortable and taken care of. The design of the hotel is stunning — modern, artistic, and full of character. Every detail feels thoughtfully curated, from the lobby’s creative touches to the beautifully decorated rooms. Our room was spacious, spotless, and incredibly comfortable, with high-quality bedding and great amenities. The location is unbeatable. Situated on the South Bank, it’s just steps away from the Tate Modern, Shakespeare’s Globe, Borough Market, and the Thames. Many of London’s top attractions are within walking distance, which made exploring the city so easy and enjoyable. The restaurant and bar area had a lovely atmosphere, perfect for a relaxed breakfast or evening drink. Everything felt refined yet welcoming — stylish without being pretentious. If you’re looking for a chic, comfortable hotel in a fantastic location with exceptional service, Bankside Hotel is an excellent choice. We would absolutely stay here again!
Miloslav (8/5): -
madumeref (8/5): A true boutique luxury experience in London - Bankside Hotel exceeded my expectations. From the moment I arrived, the atmosphere felt refined, artistic, and welcoming. The rooms are beautifully designed, extremely clean, and incredibly comfortable. The hotel’s location makes exploring London effortless, and the staff provide outstanding service with attention to detail that truly sets this hotel apart. Breakfast and dining were also top-notch. A perfect blend of luxury, comfort, and culture, it's definitely a hotel I’d return to.
aneils2019 (10/5): Nice stay - One night stay at the Autograph Bankside and a nice stay. Love the ambience of the hotel, great location just next to Blackfriars Bridge, so a short walk to the London Eye, Tate and Borough Market. Great rooms, nicely equipped , friendly staff and filtered water available on tap. Only small negative was the lack of Netflix on the TV.
Katja (9/5): Perfektes Hotel für London-Trip. - Perfekte Lage, um London zu erkunden...zu Fuß! Sehr nettes Personal. Alles sehr unkompliziert. Wir hatten nichts auszusetzen.
NickB42021 (10/5): AMAZING stay in London, really enjoyed it, this is your place! - Amazing stay at Bankside Hotel, Autograph Collection. My family and I stayed for a week at this hotel, and truly enjoyed our experience!! Leading up to our stay the communication was excellent, and they were very prompt to responding to all requests. Following check in from all of the team, to the food, room size, location, everything exceeded expectations and would definitely recommend to all looking for a place to stay in London, look no further this is your place!! Many thanks to all the team and staff, special mention to the manager Philip who assisted me with a discrepancy at check out, and I was very happy with his efforts to rectify and resolve. The atmosphere was very elevated style, with a mixture of families and other travelers. Value for money was right on point in my opinion. The rooms were extremely clean with twice daily cleaning including a turn down service. Noise level was great, with no loud noise in the hotel. Many amentities including the gym service, and downstairs area includes ample seating areas for reading, or doing work etc.
Nicholas (10/5): AMAZING stay in London, don't wait, book here!! - AMAZING, everything I liked, from the responsiveness of the team leading up to our checking in, to once we checked in everyone was soooooo friendly and Kind, the staff, the team, the breakfast, location, rooms, simply everything exceeded expectations. There was a discrepancy upon checking out, however the manager reached out promptly to rectify the situation so ultimately happy with how that was handled as well
Amanda (10/5): Perfect location, beautiful views, boutique hotel vibes. Real hospitality. - This was an anniversary weekend so we treated ourselves to a suite. We felt we got more than we paid for. It was a delight to find beautifully dressed bed ( rose petals) and complimentary fizz and cake . We were on the top floor with picture windows that framed St Paul’s. Down a side street ( so quiet) and yet with beautiful views. Perfect Location for the Old Vic and the Tate Modern. Staff were unobtrusive but attentive. We will be back Nothing.
susandV4913RI (10/5): Super stay at Bankside - Our most recent visit to Bankside has been a delight! We had a lovely room with everything just perfect. The staff, as always, in the restaurant, the bar and those we came in contact with from housekeeping were Friendly and only to happy to help. In particular, on reception, Kasha and Angela were so friendly and welcoming - they immediately made us feel comfortable on arrival and during our stay. We hope to return very soon.
George (10/5): -
Florin (9/5): -
Lucia (7/5): -
Estelle (9/5): -
Teresa (9/5): Perfeita - Bem localizado, confortável, óptimo ambiente. Simpatia dos funcionários.
Renaud (9/5): -
Boughan (10/5): -
mark (10/5): -
Owain (7/5): Will definitely stay here again but breakfast somewhere else. - Great location by Blackfriars station. Very good shower. Super comfy bed. Wonderful staff. Stylish and classy. Morning noise. Very mediocre breakfast.
Rebecca (8/5): Relaxed, safe and immaculately clean - a great stay and would return. - Staff were very friendly, quick, helpful and cheerful A few niggles with keys, tv and coffee machine not working but all sorted out very quickly.
Joao R. Gabriel (10/5): Le parfait équilibre entre élégance premium et convivialité moderne, où même les enfants se sentent chez eux. - Un séjour absolument remarquable au Bankside Hotel. L’établissement est élégant, moderne et très accueillant. La chambre, les équipements et la décoration sont d’une grande qualité, avec un réel souci du détail. Nous y séjournions pour une occasion spéciale, et l’équipe a su répondre à toutes nos attentes, bien au-delà de nos espérances. La gentillesse, l’attention et le professionnalisme de l’ensemble du personnel ont rendu ce séjour particulièrement mémorable. Mention spéciale également pour l’atmosphère très family-friendly : nos deux enfants de moins de 10 ans s’y sont sentis parfaitement à l’aise… au point de ne plus vouloir repartir 😊 Le petit-déjeuner est excellent, varié et de grande qualité. Une adresse que nous recommandons sans hésitation.
Heinz (8/5): Empfehlenswertes Hotel - Sehr gute Ausgangsposition für Stadtbesichtigungen, diverse Lokale, Frühstückscafes in der Nähe, sehr freundliches Personal Ca 15 min zu Fuss von U-Bahn entfernt
Miguel (9/5): - Serviço Comida
Nicola (10/5): - Location excellent, staff super nice, restaurant has great food and rooms very comfortable. Price could be a little better.
C3063JNmatt (10/5): Fantastic London Experience! - Fantastic hotel. Super clean, amazing staff (especially Kesha!), no stuffiness with guests or staff, and great location. Food was very good, but being close to a couple grocery stores also helped for those last minute crisps and gin :) Anyways, would highly recommend and will be staying here again next time in town.
Elisa (8/5): -
Mariam (10/5): Ok - The front desk staff welcomed us warmly and were very friendly and helpful. The hotel’s location is excellent, the cleanliness is top-notch, and the rooms are very comfortable. The only thing I didn’t like is that the room price is quite expensive.
Emin (10/5): - Staff was great Reception employee Katya was very helpful Food at the restaurant, room, gym - all 5 * Nothing
michael (10/5): - Good location. Clean, comfortable.
sanderphoenix (10/5): A Truly Exceptional Stay — Warm, Thoughtful, and Unforgettable - Our stay at Bankside Hotel was absolutely wonderful from start to finish. What truly sets this hotel apart is the people — every interaction felt genuine, thoughtful, and full of care. From the moment we arrived, we were made to feel incredibly welcome. Sebastian at the front desk greeted us with such warmth and professionalism. He even went out of his way to personally bring our welcome drinks to our room when the bar was busy — a small gesture that spoke volumes about the level of service here. Throughout our stay, the entire team was attentive and kind. Breakfast each morning was a highlight — beautifully organised, delicious, and relaxed. Yana and Anastasia made us feel completely at home, greeting us with warmth and genuine conversation that made our mornings feel special rather than routine. We were also so grateful to Katerina, who helped coordinate our stay in advance. Her thoughtful communication and attention to detail — including arranging a lovely birthday surprise — truly elevated the experience and made us feel incredibly well cared for. Between the exceptional service, the elegant and comfortable rooms, and the unbeatable location, Bankside Hotel has quickly become our favourite place to stay in London. We can’t wait to return.
Rosine (9/5): Parfait -
Vasileios (10/5): We will come back! - The property is new, clean, fresh and cozy! Every corner of the hotel has an artistic element which elevates your stay! Right next to the hotel there is a Waitrose and a Gail’s in case you need to get something. The hotel’s food is also very good and you can spend a good amount of time in their lounge and enjoy the tranquility. The bed was very comfortable and towels and linen were changed almost daily! Most rooms are 25 m2 so they are quite comfortable if you have large luggage. The staff was so helpful and accommodating, we managed to get an early check in which was a fantastic add on to our stay! We will definitely come back. I would have loved if the TV in the room was a smart tv so we could log into our streaming services as BBC channels can be limiting. Also, comparing to other central hotels you need to walk 10 mins to the tube stations but there are buses and the overground few mins away that can help you get anywhere you need!
Leonie (9/5): Wir kommen wieder - Personal superfreundlich, Frühstück lecker, Abendessen besonders lecker und hervorragendes Preis-Leistungsverhältnis! Qualität für London sehr sehr gut, bequemes Bett
Herminio (9/5): -
Rebornvegan (8/5): It’s the staff that makes this hotel exceptional - Honestly, I didn’t expect to like this hotel so much, but the service changed my mind. From the moment we approached the front door, we were greeted by Phillip who offered to help with the luggage. Inside, Leena invited us to sit in comfortable chairs as we registered and we were offered drinks (in my case, champagne). Later, we got to meet Marina in the Mezzanine for evening wine. It was such a treat due to Marina’s warm and generous personality. In the morning, due to our status, we were offered a free breakfast and were very pleased at so many vegan options. Dimbu, Anastasiia (from Ukraine) & everyone in the restaurant went out of their way to serve us and make us incredible lattes. We also appreciated Dennis, Ivana, Kosta from the restaurant. Leena, from the front desk, continued to check in on us throughout our stay to make sure that everything was going well. Finally, the housekeeping staff was very attentive, offered to exchange our non-vegan snacks for vegan ones and gave us turn-down service. The room itself was not for us, but the staff made the stay a happy one.
L9118NWjohannad (10/5): Definitely one to return to - Gorgeous hotel, wonderful service. Although the lighting system needs a brief tutorial. Excellent location as well.
Emil (6/5): -
peterlA8360LO (10/5): A superb stay ,staff so friendly and professional especially kasha & Richard can’t do enough to make your stay memorabl - We love Bankside ,the staff are so friendly and professional,especially kasha & Richard on front desk,can’t do enough to make your stay a memorable one
federico (10/5): -
O7960YNmikem (10/5): Bravo For Bankside - As soon as we walked into the lobby of the hotel, we were greeted very professionally and happily by the hotel staff. German (pronounced "Herman") at the front desk was the main person that we interacted with there, and he was top notch. We were quickly offered a beverage and accepted the offer of a gin tonic while waiting on the room to be ready. The room was lovely, with very comfortable bedding and lush accommodations. Food service and food quality in the restaurant were also excellent. And the top notch service continued all of the way through check out. A hotel has not made this good of an impression on me in a long time. Great job Team Bankside!
HLB99 (10/5): Wonderful staff - The staff at the Bankside Hotel are among the most kind and helpful I have ever experienced in a hotel. They went out of their way to make my stay there a very positive one. Highly recommended!
Julien (10/5): -
timrZ9963HR (10/5): Outstanding - Stayed at numerous 5 star hotels in London over the years. Bankside frankly surpasses them all by a distance. From the moment we walked in the staff were outstanding.This continued for the duration of our stay. Ate in the restaurant and food was delicious. Will be revisiting again early in the New Year. But please don't take my word for it...book a stay!!
GerardG580 (10/5): A great weekend stay. - Great service and well appointed room. I was also pleasantly surprised at the proximity to Tube connections at Southwark Underground station
David (9/5): -
963simis (10/5): Unforgettable Hospitality - My stay at the Bankside was an unforgettable display of hospitality, thanks to Kasha. She was so attentive and kind, and provided a wonderful celebration surprise my family and I very much appreciated. Would highly recommend Kasha and the team — if you’re looking for a great place to stay with great hospitality the Bankside is the one.
robertlO8799KX (10/5): A celebration we’ll never forget - Leena’s signature on her emails end with “Bankside love” and it’s 100% true. If you want a romantic hotel with staff that treat you like a VIP come here and ask for Leena. Exceeded expectations! Great communication and made our celebration beyond memorable. Shout out as well to Richard, Phillip, and Katerina
piemakersgirl (10/5): Great experience and fantastic staff. - Gorgeous boutique hotel in Southbank. Staff was friendly and helpful and the restaurant was incredible! Rooms are well-appointed and bed was super comfy.
X5123ZWalans (10/5): Great hotel! Would absolutely return to Bankside. - Had a wonderful stay at Bankside Hotel in London. Excellent location just off the South bank of the Thames. Close proximity to multiple tube stations for easy access to various city sites. Very friendly and accommodating staff; could not have been nicer, from the front desk to the housekeeping staff. Spacious room (unusual in Europe). Clean. Modern. Quiet (insulated from outside city noise). Would absolutely stay again on next trip to London, and highly recommend to anyone.
M8770HLanthonyt (10/5): Authenticity - Yet again the Bankside team namely Richard, Leena, James, Angela, Kasha, Manuel, Herman and last but not least Hajnal always make my stay hassle free, comfortable.and beyond. My dedicated London home from home! I always feel appreciated and look forward to my next stay One love
Dionisio (8/5): -
Lucy (10/5): Fabulous, fabulous, fabulous! We didn’t want to leave! - We had an absolutely fabulous stay!! We honestly can’t say anything bad about this hotel - the staff were exceptional, the hotel itself was by far one of the nicest rooms we have had, the location is great - quiet but not in the middle of nowhere and the little details for our daughter that Angela and Stephanie organised were magical. We will be back!! We loved everything!
JMOSFO (10/5): Another perfect stay at the Bankside - I was in London last month and again fortunate enough to be able to stay at my favorite Bankside Hotel on the south bank across from St. Paul's. When I arrived Andre, who hadn't seen me in 9-12 months, addressed me by name and asked if I wanted a drink or coffee while he checked me in. During check-in, Leena came by to say hi and inform me they had upgraded my room. The room was very nice and the first class service continued for the duration of my 2 day stay. When I asked the front desk to reserve me a black taxi for an early morning flight, they assigned me the same taxi driver I had the previous visit, resulting in a continuation of the Bankside experience all the way to Heathrow. I look forward to my next stay this coming Thursday and hopefully again multiple times in 2026.
nourahe122 (10/5): great stay luxury - what a great experience we love the place we love the hospitalitiy we love everything about it thank you for making our days shining
douglas (10/5): High quality service, very well designed room and overall a great experience - Breakfast very tasty and enjoyed the cafe atmosphere nothing to add
saradB8573WM (10/5): A wonderful stay with great staff - We had a great stay! The room was very comfortable and spotless, and everything was well maintained. The staff were absolutely lovely — friendly, helpful, and always made us feel welcome. We couldn’t have asked for a better experience. Highly recommend and would definitely stay again!
Smid97 (10/5): The most beautifully designed contemporary hotel - Every inch of this hotel is designed with artistic intent. I have never had a similar experience in any other hotel. Its decor is creative and unique, with a real feeling of luxury which I doubt can be replicated. The rooms were spacious, very well designed and ours had a useful desk space which took nothing away from the style of the room. We had an amazing sleep and felt totally comfortable for the duration of our stay. I could not help but notice the hotel’s emphasis on sustainability. You could tell this was an important part of the hotel’s culture, and not a box ticking exercise. The laundry bags in our room were recycled pillow cases; the hotel produces its own honey from a beehive and supports renewable energy consumption by having solar panels. It was all so well thought out. The bar is vibrant and enticing. The food is amazing. I had the Ox Cheek which is delicious! The staff were so welcoming each time we returned to the hotel and could not do enough to help my me and my wife. They made our experience feel personal and shared their expert knowledge of the local area. They even provided us with a local map which had been designed and illustrated by an artist in residence. Situated in a prime location, and for all of those reasons, I could not recommend Bankside more.
TamiBrian (10/5): Excellent hotel owned by Marriott - The hotel is very nice. A warm yet industrial/modern feel. The rooms are a very nice size and in excellent condition. I have stayed at this hotel several times. Convenient to several bars and restaurants nearby. I find the employees very polite, welcoming and professional. A special compliment to the bartender: Oualid. Very friendly and welcoming with all of the guests. Enjoyed a couple of quick conversations with him. Can’t wait to stay here again. It’s my go to London hotel.
Marten (10/5): -
PATRICK (10/5): -
Michael (10/5): Super hotel op perfecte locatie - Super locatie, centraal, metro en bus vlakbij. Mooi, modern, sfeervol, leuke bar, erg vriendelijk personeel. De eerste avond hadden we last van een raam dat lawaai maakte door de wind, het werd meteen gerepareerd.
Mohamed (7/5): Mainly very good but for the roadworks and extra costs for parking and staff misinformation - It was a great experience but for the misinformation about the freebies. It didn’t help that one had to fork out for parking. Perhaps a discounted deal with the car park for paying customers would help ramp up your ratings.
Europeaddict (10/5): Give Bankside a try - you will be surprised at the activity on this side of the river - I love this hotel. It is on the south bank of the Thames, near the Tate Modern and not from from Borough Market and at least 2 tube stations, Southwark and Bankside train station and bridge. I love walking along the river side there is so much going on with markets and restaurants, etc. The receptionists are great and so helpful, especially Kasha. The breakfast servers are very good and the hostess is excellent. This was my second time and I would stay here again.
wizeline (10/5): Fave spot in South Bank - I try to stay here any time I can... the team is lovely, the rooms are nice and kinda cool, and James and team always seem to remember my name and have a keycard when I walk in.
999lynnk (10/5): Bankside is my new favorite London hotel - I travel to London every year for work. I usually stay at a different (Marriott) hotel, which lacked availability for this year's stay. I therefore tried Bankside Hotel. Bankside is my new favorite hotel in London. The focus on art and warm touches of wood, glass, and natural fibers of the room accessories and decor made the room feel both homey and like something from architectural digest. The focus on sustainability (water station in hall with lovely water pitchers in room) made me wish every hotel was so mindful (rather than offering guests piles of single-use plastic water bottles). The reception team anticipated our needs. The food in the small restaurant was excellent. Although the location is on the "other" side of the Thames, it was next to Borough Market and just at the end of Blackfriars Bridge so very easy to walk anywhere. I would definitely recommend Bankside to visitors for business or pleasure.
Edward (10/5): Beautiful hotel, excellent location - Great room and great service Nil
Departure55044422728 (10/5): A hearty welcome! - Bankside is our favourite Hotel in London! The staff are always very welcoming and, as soon as you walk through the front door, it feels like going from home to home. The rooms are spacious and the location is fantastic.
767maureenc (10/5): Exceptional Hotel and Service - The Marriott Bankside is an exceptional hotel and every stay, for both leisure and business, has been fantastic. Unlike other hotels in London with noisy lobbies and bustle, the Bankside ambience is warm, calm and relaxing. The rooms are large, modern and nicely designed with very comfortable beds making it a great to recharge. The first floor mezzanine is a gem and recommend to use for work or coffee. As a gym nut, it has everything you need (treads, peloton, weights, foam roller, etc) or else can go next door to 1Rebel for a class. The hotel’s design and amenities are great, and made even better by the incredible staff. James and the team are so accommodating, professional and welcoming. The consistently top-notch service during stays is a testament to their teamwork and dedication to customer service. Because I love travel, I have been curious to see the new hotels that have opened in the area and other Marriotts in London over the years, but hands down the Bankside is a cut above due to the consistent hospitality, comfort, and design. This is a must stay hotel when in London!