ibis budget Surabaya Diponegoro

Location: Jalan Raya Diponegoro no 183 Darmo Wonokromo, Surabaya, id

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Concierge service
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Garage

Rooms Available

• Standard Room with One Double Bed and One Single Bed

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

• Standard Queen Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Twin Room

  This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Kurniadita Dwi (7/5): Cukup baik - Harga yg sepada untuk fasilitas yg di ddapatkan. Kebetulan memesan yang tanpa sarapan, jadi tidak tahu untuk macam dan rasa sarapan yang terhidang. Proses cek in yg cepat, staff yang ramah, dan lokasi sangat strategis Parkir kurang luas kamar yang agak sempit
• Richard (8/5): OK passable - Passable Was ok for price
• Amelia (8/5): Very good price for a basic hotel. - We stayed here for 2 nights and have nothing to complain about. The room and shower were not very clean but for this price, we were more than happy. The staff was so friendly and helpful. Thank you!
• Anita (7/5): nyaman aman - ACnya dingin jadi nyenyak tidur
• siti (10/5): - selasa dan ramah
• Dewi (5/5): Biasa2 saja,,diluar banyangan saya - Tempatnya bersih,layanan juga menyenangkan Ruangannya terasa sempit
• monique dwiariani (9/5): -
• Piotr (9/5): - Everything was fine apart bedsheets. Super friendly staff. Good value for money.
• mohd isma ain (10/5): -
• Serenity (7/5): - Easy and fast check in. Very helpful staff who helped me ordering food at night when the cafe has already closed. Lack of amenities provided. Read the details of the facilities when you book, so you can be well prepared.
• Marat (8/5): -
• RAUL AYUS (7/5): - Buena calidad precio. Las camas individuales a pesar de ser pequeñas eran cómodas. La habitación es muy pequeña y no tienes mucho espacio ni mobiliario para dejar las cosas.
• Bara (10/5): -
• Youra (9/5): -
• Cemileacar (7/5): - Çalışanlar güler yüzlü ve yardımcı. Endonezya' nın genel bir problemi sanırım rutubet, oda ve havlular rutubet kokuyordu.
• chacha0931 (9/5): -
• Rica (7/5): -
• Airlangga (6/5): Pleasant -
• Venusia (6/5): Pleasant - Location No toothbrush and toothpaste
• Amy (10/5): Exceptional - We booked this place at very last mins due to got scammed with other accommodation so it was reliable because of the big chain name of the hotel. The room was comfortable and reasonable location None
• Azhar (10/5): Exceptional -
• Rebecca (9/5): Awesome - The staff are very kind and helpful. The options for breakfast were limited.
• josephdM4139NM (10/5): It was a beautiful spark! - I was there on the end of 2024, I asked for a room that has good view. The receptionist (it was Fahmi) was kindly recommended the room 702. He willingly changed the room if I don't like the view. His dedication on the customer's satisfaction should be appreciated! Also the room was giving a great fireworks scene!
• Faddilah (8/5): Very good - Location is good No pressing service or iron. End up wearing same hijab for 3days
• Md (8/5): Very good -
• Rahma (7/5): pengaturan posisi AC layak dipertimbangkan - Minus table in the room.
• Maznan (10/5): Exceptional -
• Olivia (7/5): Good -
• Florentin (8/5): Very good -
• Abi (7/5): At least a small fridge and coffee making facility should be there - Close to everything No hot beverage facility
• Michael (10/5): Exceptional -
• Hatem (8/5): Very good -
• Gerardus (10/5): Ik was in transit - Goei kamer Nvt
• Alexandra (7/5): A nice hotel with value for money. - The hotel provides value for money, as it is cheap and you are given a nicely decorated, simple room. In our twin room, the beds were quite small and very close together, and the room was small but there was still enough room for us to put our bags and hang up some clothes. The location is alright, it was about a 10/15 minute car/scooter ride from the centre. The bathroom could have been a bit cleaner and more soap could have been provided, there was only one soap dispenser in the shower and it was almost empty. The towels and bedding could have been cleaner too, as there were some stains and they didn't smell super fresh.
• Wienny (9/5): Superb -
• Tamara (6/5): Pleasant -
• Rheza (1/5): Bad - the place is comfortable, the AC is cold I have installed a do not disturb plate but my door is still knocked
• Abby (8/5): Very good -
• Suci (8/5): Very good - There are some stains in the bed sheets
• Ruth (6/5): Ok - The staff are friendly and the water temperature is perfect. Also the location is excellent The room is too small and the towels are very rough
• Dimas (10/5): Exceptional -
• Lanny (8/5): good for a short stay - excellent location. room was fairly clean and comfortable. surprisingly quite spacious all things considered. i was able to store my bags pre and post stay without problem. a few small stains on the sheet and pillowcases. i think they didn't use softening agent to wash their towels because it was pretty rough
• Malcolm (4/5): - Poor value for money. No kettle, cups or drink sachets in the extremely small room.no soap
• Johanes (10/5): Exceptional -
• Michael (7/5): Good -
• Bagas (5/5): Passable - the location is very good. The hot water have problem, water not hot enough
• Niamh (8/5): Very good - Our room was ready before the check in time and as we were there early they let us check in. There's no fridge in rooms so staff let us put our bottles of water in the main fridge. The staff were very friendly. Bed was very comfortable, shower was great. Based on a main road so difficult to walk anywhere, needed to get taxis to restaurants and shops.
• Almira (8/5): Good value for money - It’s new, clean, and the color of interior is modern Maybe i missed the information on the room description, but the hotel requires payment for hotel’ sandals, and provided water when checked in.
• Mateus (8/5): Very friendly staff and good price - The room is comfortable for a short stay. Everything ok, but they could include breakfast on the fare.
• Sarah (7/5): Good - Bed was comfy Not very clean, quite run-down
• Suresh (6/5): - Avarage
• Azzam (9/5): Superb -
• Ibrahim (6/5): good - near the mosque less choice of food
• Diaz (9/5): Superb -
• Luci (9/5): It's good enough for short trips 😊👍 - The atmosphere No storage
• Donny (9/5): Superb -
• Paloma (6/5): Pleasant -
• Paul (8/5): Water Leak on the wall - Small pack room There are some water leak in wall between bed and bath room
• Glody (10/5): Awesome budget hotel - Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom..
• Michiel (6/5): Pleasant -
• Лысова (1/5): Bad -
• Setyo (8/5): Very good -
• Benyamin (7/5): Good -
• Sudjarna (8/5): Easy to get in prime area - Location meet to my expectation Fair facilities
• Thije (9/5): Superb -
• Lisa (9/5): Superb -
• Carlos (9/5): Superb -
• Carlos (8/5): Very good -
• Kirk (7/5): Good - Very basic room but it was clean and the bed was one of the comfiest we have slept in during our entire Indonesia trip. Good for a night or 2 stopover. The shower screen didn't seal properly so every shower flooded the bathroom floor. Alot of Indonesia bathrooms are wet rooms so we were used to the idea but thought it would be different with a screen in place.
• Anthony (8/5): Very good -
• Seeawan (6/5): Nice Hotel but Not Nice Staff - I stayed in room 303, overall really like it. I like staying here because the hotel is minimalist, simple and comfortable, the level of cleanliness is good and the location is strategic with the business center. 1 thing I regret is that the Front Office staff named Wira is not friendly as an officer, there is no face to face when talking and doesn't seem to care about the guests who are in front of him. Whereas face-to-face communication should be an ethics that must be prioritized that we respect our interlocutor. Hopefully more attention is paid to the service from the staff.
• BartosJr (6/5): Value for money - Arrived at around 10pm. There is a little miscommunication. The reception asked for a payment, and I explained that I already paid, showed the email from accor. She suggested me to forward the email to the hotel whatsapp account, to be confirmed with the manager later and they gave me the room. Not expected much for the room, its 15sqm but still ok for a short stay. In my opinion, the bedsheet need to be changed though The bathroom and towel was clean enough. I got a chance to try their breakfast, not expected much since it was only 30k, and comes in a box. It was not bad There’s a coffee shop at the ground floor, with reasonable price
• Verified traveler (6/5): - Typical 2 star hotel. Very clean, and the staff is friendly. Expect nothing, and you’ll be happy here.
• Glody (10/5): Awesome budget hotel - Harga ekonomis tapi kenyamanan dan kebersihan kamar sangat Fantastis. Suasana dinding kamar yang Industrialis n interior minimalis. Tapi tidak mengurangi kenyamanan untuk istirahat di kasur yang tebal dan empuk. Juga tersedia guling.. Waowww.. Jarang2 hotel menyediakan guling. Kamar mandi juga bersih, tekanan shower air panas juga kuat.
• emilianic (2/5): Bad service and not friendly security - Stay at this hotel for 3nights, for business purpose Hotel have not enough space for parking area, security will take our key car and they will put in road side or somewhere area We must wait them and should think if in rush time Security not friendly when handle our car. When rainy day, they will go to take our cat without umbrella and guest car will be wet Room facilities very bad, no glass, no tissue, no bar soap at wastafel This hotel just for sleep Location near hospital, mini mart but in traffic jam area
• bangdaytransformers (4/5): Inadequate Parking Space - Nice hotel. Strategic location. Good and modern interior. It's just that the parking space is inadequate. I think the hotel concept failed in its supporting aspects. There are 2 elevators, only 1 is used during the weekend (friday evening).
• hotelindoo_id (10/5): Best budget hotel in town - Located in the downtown of Surabaya, Ibis budget Surabaya Diponegoro is one of the best budget hotel ever we ever stayed... This is more than just a room, there are a working space and a KVH coffee shop. Stay was friendly and helpful. The breakfast also great and delicious, and the most important thing is the price is very affordable... Surely will recommended this hotel to everyone.
• linda796 (8/5): New nice hotel - Pros: In the middle of Surabaya city Easy to take public transportation and online transportation New hotel Big pillow and bolster Nice bed Clean and tidy room Shower and closet are separate even if it called budget hotel Every room occupied with MCB We can find restaurant across the hotel Nice receptionist Cons: Inadequate parking area Breakfast less varied
• Jagadbima (2/5): Double check-in - I came to this hotel to check-in with my wife on November 17th. We check-in around 4pm and not too crowded at lobby area at that moment. The reception Who's handle us his name is billy. After check-in process we went to our room to enjoy our time. But after 1.5hour suddenly there is a female guest who also have the same room key and room number like ours. So we quite surprise and confused at the same time,how is it possible 2 different guest have 1 same room number..!!?? I'm really upset and start to call the reception. I asked how could it can be happen..!?? He promised me that he will asked his manager to see us. But after around 3 hour there is no one came to see us. Finally i came to lobby and asked billy where is his manager..!? But he told me that the Manager On Duty still busy doing something. I'm extremely upset and all his reason that he can gave to us is because the hotel is crowded. Hey!! I paid as well!! You supposed to treat your guest with good manner not with that "hotel is crowded" Reason. I'm Totally disapppointed!!! I will never ever stay in this hotel anymore!!

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