GWB Hotel

Location: 1996 Webster Ave, Bronx, US

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Wheelchair accessible
• Elevator
• Smoke-free property

Rooms Available

• Standard Room, 1 Queen Bed, Non Smoking

  1 Queen Bed

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Turndown service
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• 95abbeyc (2/5): wicked people made me throw up - while I and my husband went there for a holiday we were there for a week until I felt something crawling on me then we looked at it and it turned out to be a rat I threw up. Then I went to the bathroom to clean myself up then I threw up again because of the amount of mould and cockroaches. ( true story xoxox) 0 stars for the love of god don't go there ever!!!!!!!!!! get your act together and give that place a makeover before someone shuts it down for good.
• Alexis (6/5): - Bueno para solo dormir y yá
• Jose (2/5): - I made the reservation with Expedia and when I got the hotel the owner said he don’t have available rooms. And the money is already take it of my credit card
• Sophia (10/5): - Staff are so amazing. Rafael is very kind and sweet The place is so quite and so clean
• Sorlene (2/5): - Room was dirty and had roaches will never go here again
• Muhamed (6/5): - The cleaning part not too good they don’t change the bed till you leave
• Luis (10/5): - Staff was good very strict for people coming in check id
• Abby (2/5): - Poor customer service
• Carmen (2/5): - I was sleeping in a room with dirty stains on the sheets the floors were dirty. I had a leak in the room. We had to move my room to another room there was no iron for the clothes
• Verified traveler (8/5): - Room was clean.
• Felix (10/5): - Clean
• Katherine (2/5): - Just nasty
• Gabriela (2/5): -
• Jennifer (8/5): - 🙂
• Verified traveler (6/5): - Just went to get sleep.
• Isaac (2/5): - The room was filthy. Dirty sheets which were black, pillows were black, bathroom was not clean the shower was dirty, the toilet was used, there was hair all over the unit. I need my refund
• Tracy (2/5): - Not a good experience
• Samantha (2/5): Nasty ass hotel - This was disgusting stain on the bed no tv no damn ac cooler shower was dirty smelll like cigarettes I don’t recommend this it’s the worst
• Brittany (2/5): - The room was disgusting!!! The place is a motel, the front desk unhelpful. I really wish I could get my money back! The bathroom was super gross. I was so nasty I wanted to leave but didn’t have any where else to go, since he didn’t want to give a refund. I didn’t expect it to be perfect, because of the price. Definitely didn’t expect it to be dirty. If I was an inspector I would close this hotel. The sink was dirty the tub was dirty, there was a stick substance near the bed. Cup have residue on the dresser. Don’t go! If you can.
• Winston (2/5): - Nothing I only received one wash rag no soap
• Dellster (10/5): - It was good
• Matthew (2/5): - TOO LOUD ! WALLS ARE THIN ! No PARKING
• Jamel (2/5): - Smelt like dirt and piss and stains all over the bed and walls!
• Lenora (2/5): - Terrible
• Ashley (4/5): Filthy - The pictures are misleading. The room was filthy. There were no wash rags. The floor looked like it wasn’t swept in months. The sheets blankets and towels has stains on them. The pillows were flat and the bed felt like it was going to cave in every time you sat on it. The bathroom was not clean also, the shower has stuff leftover from the last guests. Hair in the tub etc.
• Bonita (2/5): Will never book at this place👎 - Hotel wasn’t accommodating or helpful in resolving solutions or recommendations for its guests. Front desk was very disrespectful and rude unfriendly and more concerned with the movie he was looking at then helping the customer.
• Albert (8/5): - It was clean and a good place for one night stay
• Sean (2/5): - I didn’t like the hotel, the room was run down, holes in the wall, bathroom dirty, no wash cloths, 7 working TV channels!!! Would never stay there again!!!!
• Roberto (2/5): - the room sheets bathroom was dirty the bathroom had used condoms and fleet enima and sheets were stained and crusty
• Gregorio (2/5): do not book this hotel - The terrible and awful hotel that I never see in my life, terrible and outrageous front desk service. never again with this hotel. dirty bathroom, floor ect. horrible stay away from this hotel
• Cleon (8/5): - It was no parking
• Verified traveler (6/5): GWB but not to Jersey? - Quick overnight due to repairs happening at my apartment. It's convenient but the vibe is just a little off. It feels like some type of center where arranged and supervised visits occur. It's a quick overnight SOLO stop. Definitely not recommended for a romantic getaway.
• Caleb Ndofi (2/5): - Sheets are not cleaned
• Jennifer (10/5): - I like it..
• Samad (6/5): - They charge a cash only $60 deposit.
• Emmanuel (2/5): - Tenía un letrero que decía no fumar y cuando me entregaron la habitación afuera de la habitación se sentía el mal olor a cigarrillo y se entraba a la habitación donde estaba
• Felicha (2/5): - Booked my room online came at the check in and was told they not accepting under 21 I’m 19 years old, the age u need to be to book a room is 18 and above not 21. We asked if my bf could be the one to check in since he’s above 18 and they refuse, we asked for a refund and they told us to go on the website we booked it from, the website, didn’t want to refund but could change the check time.
• Carolina (2/5): Terrible experience, take your money elsewhere. - Horrible Experience! Room was dirty, bedroom walls were stained, gum stuck on floor, bed sheets were stained and had holes on them. Room smelled like marijuana. Bathroom curtain and walls were filthy. No parking available and street parking was not easy to find. There was a person crying and screaming at 3:00AM! I called front desk 4 times and they responded to my call twice saying they will do something about the noise. They did absolutely nothing.
• Quashawn (2/5): - Nothing it was terrible
• Peter (4/5): - Not clean.
• Kristen (2/5): - Infested with roaches!!!
• Diana (2/5): DIRTY…. - Not a nice experience the room was dirty, including the walls the doors, also the shower curtain had moho. The worst part when I talked to the receptionist about that he just answered that the house keeper ended her shift. I don’t recomend this Place at all.
• Kevin (10/5): - It went well
• James (2/5): - Cockroaches. Unsafe neighborhood.
• Estrella (2/5): - HORRIBLE HORRIBLE HORRIBLE Still waiting on my demand refund Everything was dirty, roaches all over the place, the towel had dried bloom just the the sheets. The sheets weren’t changed, the dirt from whoever feet were there before was still there they didn’t even try, the floor not even a broom was passed, The receptionist said there was no clean sheets at 3am he wanted us to stay up for 30min to do laundry and bring the sheets then he called sayin we had to go downstairs and get it if not we weren’t sleeping in clean sheets ARE YOU KIDDING ME! Now I ask Expedia for a refund and have gotten nothing. When I called Expedia and tried to speak to a supervisor who every was on the Phone hanged up after telling me there was no supervisor. If anyone needs pictures of how disgusting this place ones I have videos of cockroaches running around the room. When we came in the toilet seat was up with piss in it
• Kenny (2/5): - Roaches
• Jairo (2/5): - Dirty place bad service no professional and too much roches
• Verified traveler (6/5): Bitter Sweet - It served the purpose (well somewhat). We just needed somewhere to stay. If you’re on a tight budget i guess it’s ok. The bed squeaks, rooms smell like smoke, too noisy inside the hotel and outside. Too many doors slamming during early am hours (2am-6am). I must say staff is courteous and friendly. They are very polite and try to accommodate a best as possible.
• Basil (6/5): - Nothing
• Emery (2/5): - I won’t recommend this dump to my enemies. It has the worse customer service. The rooms are disgusting and filthy. No wash clothes. We asked for housekeeping they say housekeeping can not clean the room without the guest present. Fact is they don’t clean rooms prior to renting. No parking. We got three parking tickets right outside this location. TERRIBLE don’t waste your money.
• Nataliz (2/5): - There's roaches in the room and they don't refund your money worst place I ever stayed.
• Shaniqua (2/5): - Very dirty roaches and bedbugs
• Janelis (4/5): - Just dirty!!!
• Adjetey (2/5): - It was horrible the whole place was dirty and disgusting..the linen were soiled with blood stains
• Renard (4/5): If it’s the only option - It was very dirty the sheets were stained there were no wash clothes. The room was extremely small
• Isaac (2/5): - Pillow dead bed beead
• Sabrina (2/5): - The only thing nice about this hotel was the exit. Sheets raggedy and filthy no towels or wash clothes. No microwave or working fridge. Pillows flat. Smell of smoke and dirt. Not a good place for decent people.
• PATRICIA (2/5): - Hate this is property and overnight staff. I waited 30 mins to check in because there wasn’t an associate available. Couldn’t cancelled reservations even though it was only 2 hours since it was booked .Roaches and bed cover was stained with urine
• Esmeralda (2/5): - It’s filthy. Even after I asked to have the room re-cleaned, what they did was ridiculous. In every corner, on every baseboard, on the phone, in the bathroom there was nasty built up grime.
• Elena (2/5): - There was very loud music playing all night and morning from the room next to mine.
• Verified traveler (10/5): - It’s ok not really a problem
• IvanT682 (2/5): Horrible, dirty, disgusting - Got one room, bathroom dirty, mold everywhere and bed got stains and hair, went downstairs they gave me another one, smelled good, I opened the toilet and excrement was floating, whole bowl dirty, opened the bed and it had eyeliner marks and a condom at the bottom of the night table. Went downstairs again and the third room was dirty again, floor got stains, pee on the toilet seat and the bed was dirty too. Never again, price border $150 I rather sleep in my car or in crack head motel.
• Makeasha (8/5): Decent - For a hotel in the hood of the Bronx it was pretty decent, I have nothing bad to say, except that you should bring your own wash cloths when you need to shower.
• armando (2/5): Never again - The walls were dirty. The sheets had cigarette burns and the comforter had a blood stain and other stains. They put used toilet paper and soap.
• Verified traveler (2/5): - The room smelled like cigarettes! The sheets had burnt holes in them, the pillow saw bad stains, there was only 2 skimpy pillows. One good thing they had a fridge. I will definitely not go back.
• Verified traveler (6/5): I guess they don' check behind the cleaning staff - There was no service for laundry. My daughter split water on the bed by accident when we asked for another sheet and blanket we could not get one I had to get blankets from my car that we use for the park I was a little upset about that. The shower curtain was dirty at the bottom.
• Christopher (2/5): - Me and my wife didn’t even stay, we got to the room and seen the bedsheets were dirty, the shower curtain were also dirty, so was the tub, remote control didn’t even work, windowsill had dust, the chair had like sand on it. We were only there for 30 minutes and left. Never again would I go there.
• Alexander (2/5): - The place is garbage. Could not sleep because of all the noise at night. They refuse to give me towels.
• Verified traveler (4/5): Dump - The place is a dump. The front desk reps are unfriendly and nasty.
• Verified traveler (2/5): - Sheets were Dirty!! And Turned inside out, Pillow case Had Lipstick stains from Previous Guest!! Bathroom and Shower curtains had Hair all over it!! Grosss!! I had to Sleep Full clothed as I didn’t want any part of my body to touch the bed!!
• Verified traveler (2/5): - Disgusting !!!!!! Low Down vibes , dirty walls shower curtains smelled and was dirty toilet had contents inside !! Cigarette smell stuck in room. So dirty you don’t want to stay there or sleep on the sheets !
• Verified traveler (10/5): - It was well.
• Verified traveler (2/5): Very bad - There were no rooms available and the staff assaulted me
• Verified traveler (2/5): - They refused to let me check it because my companion booked the room, although she spoke with them by phone telling them she was stuck in traffic and on her way. There was no place to sit and wait. I had flown in from another State. No sitting area, tired and needed to sleep. I would not be using that hotel again. That place is a DUMP. Added to which they said that EXPEDIA under charged me!
• Verified traveler (2/5): - I cancelled the reservation, I didn't stay at the hotel. The room was dirty and when I tried to change it the front desk agent was rude and arrogant reason why I told him please cancel my booking
• Verified traveler (2/5): - Rooms weren’t clean staff was very disrespectful there was food left in the refrigerator from other guests over all I didn’t like nothing about this hotel won’t ever stay there again
• Verified traveler (4/5): - It was an okay stay but floors were musty and wet and the shower curtain and walls were dirty
• Verified traveler (2/5): - I didn’t expect much from a place at $110 a night but it was pretty dirty. There were grease stains on the headboard and pillows. The sheets weren’t changed! The window tracks and even the dam phone was dirty. My sister had to bleach the floors and tops to feel somewhat clean. You weren’t even supplied with a washcloth. When I asked for clean sheets and a washcloth, I was told I would have to wait until the next day because they didn’t have a maid there. The only good thing to say about the experience is the manager didn’t refuse my request for a refund and only charged me for 1 night instead of the 5 I agreed to online.
• Verified traveler (4/5): - There were burn marks on the sheets, pillow cases were dirty
• 92JessicaR (2/5): Disgusting - This place was the worse! I had to pay cash for 2 nights of hell! The place was disgustingly dirty, towels and sheets were stained, no toilet tissue, people smoking cigarettes and weed throughout the building. I stayed awake for the 2 nights because of people hanging out in the halls, TV’s blasting, rooms were tiny, the television was a 19”, if that big! I was truly scared for my life. Staff is rude, barely spoke English and could careless about your complaints!! They are absolutely NOT following covid guidelines! I had to clean and disinfect the room myself! Shameful!
• Verified traveler (6/5): - The tub facet was broken so when we turned it on you couldn’t shut it off. The sheet came off, mattress cover had brown stains on it. It’s a small room
• Verified traveler (4/5): Stay away!!! - Loud music most of the night meant not much sleep for me!
• Wuaneshaw (2/5): - Their was hairs in the bath towels and in the bath
• Verified traveler (2/5): - Hotel was horrible. Bathroom wasn’t clean. No hot water in the shower. Finding on-street parking was a nightmare. But the worst part was the Lobby attendant literally walked in the room with his key because we were 5 mins late to checkout. When we asked why he did it, he continues to say that it’s bronx and that’s how it works here. Horrible experience.
• Verified traveler (2/5): - The room was dirty. Pubies on bathroom floor, dirty tub, an old hair tie on bathroom door knob. The neighbors fought all night into the morning. We were unable to sleep.
• David (10/5): Building access - Access code to building should be sent to the patron's email. Overall the stay is comfy.
• Verified traveler (2/5): - I did not like anything. We had to switch rooms. Our first room had dirty bed sheets with stains on it, no wash cloths or towels. When we asked for wash clothes they stated that they did not have any wash clothes and moved our room into the room next door. Our blanket had burn holes and stains on it as well. The floors haven’t been swept or cleaned
• Verified traveler (8/5): - My boyfriend stood there it like it he would go again
• Timothy (2/5): - Room was dirty and fire alarm out of ceiling
• Alanis (10/5): 4.5 - My experience was good a little trouble because of my license was expired but overall the Indian guy worked with me sheets were a little dirty and bathroom walls were dirty overall I felt comfortable and it smelled cleaned
• Jacquelina (2/5): Horrible stay - Horrible look like shelter sheets dirty, bad customer service not a great place to stay pillows was dirty, overall look like somewhere u go when it’s freezing cold and want homeless ppl off the streets
• Verified traveler (2/5): - my stay at the hotel was horrible, when we arrived the man who attended me had an ugly character, he spoke to me recklessly, when entering the elevator there was a strong smell of cigarettes, also on the corridor and the room, when we got to the room the floor look super filthy black stain all over the floor and walls, the bathroom floor had stains, it looked like urine, horrible, I have to go across the street to a small convenien store and get bleach and floor cleaning to clean it my self, night comes there were people partying with music Very high, I called the manager around 4am and he spoke to me super badly, he told me that he could not do anything, my husband and I did not sleep at all, because of the smell of cigarettes plus the super high volume music, that place look like is alot of prostitution and drugs dealing... worse experience ever we didn't feel safe in that place at all.
• faith (2/5): - The room was dirty and the hotel was cash only which sounds like they use it for prostitution
• Verified traveler (4/5): - I didn’t like that the sheets were not clean and had holes in them. The room was not properly cleaned and this is the biggest issue due to COVID-19
• Matthew (2/5): Terrible experience. - It was a terrible experience, we were initially given a dirty room which was later changed. The hotel is dirty overall and the receptionist was rude and not helpful at all.
• Tiquan (2/5): - Horrible
• Verified traveler (10/5): - Clean Good shower Ok tv Ok bed Quiet Effective
• David (10/5): - Nice room and was not that much overpriced for the room considering the neighborhood
• Jenique (4/5): Unpleasant stay - My overall stay was very unpleasant. The bathroom was a bit filthy, the shower curtain was growing mold, the fan in the bathroom wasn’t working and the floor was dirty. They also need to invest in a microwave because nobody wants to be staying in a room or place where they can’t get hot food. It is not worth the money it is being charged for.
• Chaney (2/5): - It was false advertisement this should be a motel not a hotel.

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