castle palace kandy
Location: 93/4, Aluthwelagama, Teldeniya, Kandy, lk
Star Rating: 8.5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation:
Castle Palace Kandy offers elegantly designed rooms with modern amenities, including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature a balcony for a stunning view of the surroundings.
Diverse Dining Options:
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines from Chinese to French. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.
Exciting Leisure Activities:
From a fitness centre to a children's playground, and even a hot tub, this hotel provides a range of activities for guests to enjoy. Explore the scenic area with hiking, diving, and fishing opportunities nearby.
Book your stay at Castle Palace Kandy now for a luxurious and unforgettable experience!
Policies
Check-in: 12:00 PM - 12:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Packed lunches
- Private check-in/check-out
- Shuttle service (additional charge)
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Shared kitchen
- Baby safety gates
- Outdoor furniture
- Fruits
- Badminton equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Snack bar/deli
- Golfing on site
- Playground on site
- Scuba diving on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Housekeeping on request
- Private picnics
- Reception hall
- Japanese garden
- Fishing nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Charcoal grill
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Room with Lake View
Guests will have a special experience as this double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Key access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Double Room with Lake View
This double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Key access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Economy Double Room
Guests will have a special experience as the double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Key access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Triple Room with Lake View
Guests will have a special experience as the triple room provides a hot tub. This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Key access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Suite with Lake View
Guests will have a special experience as this suite features a hot tub. Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite offers soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as lake views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Key access
- Free gym access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Wathsala (9/5): -
- prasad (1/5): - This place its not clean and very dirty
- Stephanie (8/5): -
- Ali (10/5): A Peaceful Masterpiece on the Lake, Kandy - I had a truly unforgettable stay at this property. The location is stunning, situated right in front of a tranquil lake and surrounded by inspiring nature that makes you feel instantly relaxed. The architecture of the hotel is a work of art—unique and beautiful at every turn.
What truly brought this stay to life was the incredible staff. My bad i forgot this incredible staffs name who took care of us. He is the Best. They didn't just provide service; they provided genuine connection. Whether it was a warm greeting by name each morning or their intuitive ability to anticipate what I needed before I even asked, their presence made the property feel 'living' rather than just a building.They shared local stories, offered thoughtful recommendations, and checked in with a sincerity that is rare to find. It’s that human touch—that feeling of being seen and cared for—that transformed a great vacation into a deeply personal and memorable experience. They are the heartbeat of this hotel.
If you are looking for peace and a connection with nature, this is the perfect place. I can't wait to return!"
- Mike (10/5): A small, beautifully located, tasteful boutique, villa-style hotel in a stunning location and with truly excellent staff - We took the suite on an upgrade offer and it was stunning. The views of the lake were superb. The room was as spacious and tastefully decorated with a great bathroom. The location was very quiet about 30 mins from central Kandy and 2 hour from Knuckles which was ideal for us. The food was excellent with a generous breakfast and good dinner options. Finally the staff were amazing, genuinely kind, attentive and helpful. The light switches were a bit puzzling but we got the hang of them after one night.
- Norbert (10/5): Wunderbar für einen entspannten Aufenthalt in außergewöhnlicher Umgebung - Außergewöhnlich schöne Lage und sehr zuvorkommende Gastgeber, die sich unglaublich bemühen, einen schönen Aufenthalt zu bereiten. Im See kann man wunderbar baden. Auf jeden Fall sehr empfehlenswert zum Entspannen auf der Reise. Wir haben von hier aus schöne Ausflüge in die Knuckle Mountains und zum Rangala Natural Pool gemacht.
- Jakob (10/5): -
- Ahmed (9/5): -
- Maé (10/5): -
- Kumarathunge (9/5): -
- Syed Sitwat (10/5): Fantastic - Everything was fantastic Nothing
- Judith (9/5): Calm, nature filled stay with great staff and food. - A beautiful building in lovely surroundings with the lake on 3 sides.
Great bedroom, fantastic shower, and a balcony in the trees with birds and chipmunks in the branches.
Staff couldn’t be more helpful. Breakfast was super. The reception rooms were lovely with views of the lake. This is advisory and not that we didn’t like it, but it is located down a single track lane, with sharp turns and slopes. Some drivers wouldn’t come down it so needed the manager to organise a TukTuk.
- Rajini (10/5): Amazing staff. Friendly, home style - Lovely staff. Amazing views. Ridiculous price. Great breakfast. Right in the heart of nature. The road leading up is narrow. So be prepared. But almost all jungle properties are similar. It’s why the
Views are so spectacular.
- Ramona (10/5): Uno dei luoghi più incantevoli in Sri Lanka - La struttura è davvero meravigliosa. Sebbene la strada per raggiungerla sia un po’ complicata in realtà il disagio viene ripagato dalla bellezza del luogo. Le camere sono spaziose e con vetrate bellissime verso l’esterno. La sala comune è unica nel suo genere poiché la casa è incastonato dentro una roccia. Il cibo è delizioso e i gestori lo sono altrettanto. Gentilissimi, molto disponibili e davvero affabili.
- Ashith (10/5): -
- divya (10/5): Worth the money , very peaceful and a pleasant experience - The property was very good, nicely maintained and had a rustic charm. Surrounded by lake and greenery. Food was delicious and the staff were wonderful.
One the best place in Kandy! Liked everything
- Ashraf (10/5): - It's not a conventional hotel or resort. We saw at least 20 species of birds including Srilankan Grey Hornbill (they wake you up by knocking on your window). We enjoyed the lake, reflections of mountains on water and the stuff is wonderful. It's a little understaffed.
- Anna Gerdina (8/5): - Mooie plek met een prachtig uitzicht. Vriendelijk personeel, lekker ontbijt en goede cappuccino. Houd er rekening mee dat het écht in de middle of nowhere is, en dat je er alleen met een tuk-tuk kunt komen.
- Harry (8/5): - Peaceful location, very friendly and helpful staff, they did everything to satisfy our stay ! Lacking maintenance and cleanliness
- Chintan (9/5): - The location is outside of town but it worth it, next to the lake secluded place The staff was amazing, they make sure that you are well taken care , prepared specially vegetarian breakfast fast with large spread. Night was wonderful with bonfire and some fire crackers . Best value for money
- Madusha (10/5): - The Lake view
- Will (10/5): - Geweldige locatie. De mooiste tijdens ons verblijf in Sri Lanka. Mooi uitzicht, fijn hotel, Personeel uitstekend en iedere avond maakte ze een kampvuur voor ons. Avondeten brachten ze naar ons terras, we logeerde in de suite met uitzicht op het meer. Je zag continu diertjes/vogels waar je ook keek. Een belevenis! Onze chauffeer kon er niet komen met zijn auto maar ze belde tuktuk voor ons of brachten ons zelf naar de hoofdweg.
- simon (10/5): Awesome - Wow!! Location, views, quality to the bed, bathrooms and hosting. So amazing with a campfire in the evening.
- Kavinda (5/5): Unclear Pricing and Service Issues Despite a Beautiful Location - The location was great! Awesome view, place was clean. And Vimale the care taker was extremely nice and friendly My wife and i stayed here for one night for our honeymoon because the location looked beautiful and the reviews seemed promising. We originally booked a Deluxe Double Room but decided to upgrade to the Suite. We also, asked if something special can be done since it was our honeymoon, even something small like some fruits or even a slice of cake. But, the manager explained it was too late of a request even though we checked in around 6pm. That's also somewhat understandable.
Before check-in, the manager informed us that no dinner could be ordered since we were the only guests and the cook had been sent home. This was also understandable, and we simply brought some dinner from a nearby restaurant before check in. However, issues began when the manager offered us a 15% discount for the Suite. The confirmed total price through Booking.com was USD 117 “out the door.” for the suite. Naturally, we expected the 15% discount to be applied to that amount. Instead, at checkout the manager claimed the room was USD 130 and applied the discount to that higher price, leaving us with a final bill of USD 110 instead of 100 USD. This is not about the $10 difference we have tipped people more than that for good service—it is about the misleading approach. Guests should be able to trust that pricing is transparent. The manager should also be more familiar with how Booking.com pricing works, rather than dismissing it with “we don’t know anything about Booking.com charges.” This creates unnecessary confusion.
Breakfast was another disappointment. Even though it was tasty. The manager specifically told us it would be ready by 8:30 a.m., yet he had not even informed the cook. We had to go and ask the cook ourselves when breakfast could be prepared, and it was finally served around 10:00 a.m. This is not acceptable, especially when guests are relying on timely service and our check out time was 11am.
- Richard (10/5): Warm, friendly establishment offering peace and calm. - Secluded, right next to the lake and as Rakinda very kindly showed me, you can walk directly from the hotel down into the freshwater lake for a very pleasant swim. Beautiful surroundings, calm water. Not much to dislike if you want peace.
- Alexandra (9/5): Superb - Super nice place for relaxing stay.
Staff its very very friendly and the food was nice.
- Draper (8/5): The setting is unbelievable and quite magical and service very good - Breakfast was especially prepared for us. Lovely scrambled egg, sausage, and toast. It would have been nice to have a glass of wine with our dinner.
- Magdalena (10/5): Nice, cozy and peaceful - We had a lovely stay here! Very peaceful and quiet. Breakfest and dinner was delicious and very well prepared. The place itself is very well maintained. I can highly recommend staying here :))
- Nadia (10/5): Beautiful hotel in Kandy surroundings - Everything was amazing. We stayed in the suite, it was so beautiful, huge room and terrace with amazing views! The pictures don’t do justice to this place, it is way more beautiful. Our kids stayed in a normal room, it was small but comfortable and clean.
The staff is simply wonderful, always ready do help and always kind and happy. The food was really, really good. Nothing, we just loved our stay!
- Andrew (10/5): UNMISSABLE - Amazing location, so peaceful and beautiful.
Kind and attentive staff That I couldn't stay longer
- Yasoji (4/5): Disappointing - Location was excellent with panoramic views The room and the bathroom were not properly cleaned.The cupboard was stacked with dusty bedcovers and there were mattresses stacked under the bed.We were wondering whether it was because we were local travellers since the place had such good ratings from foreign travellers.
- Geethan (6/5): Pleasant -
- Mahen (8/5): Good place for a holiday - Service is good. Located on the edge of Victoria reservoir. Nothing. But access road from the main road is a little narrow.
- Amarasinghe (9/5): Superb - Nice location overlooking the Victoria reservoir. The sun rise over the mountain is beautiful.
- Kym (9/5): Treat yourself to a peaceful escape - What a treat, beautiful location on the shores of the Victoria Dam. Peaceful, serene and a great escape from the bustle of larger towns, like Kandy. Super comfortable bed, sitting area and external balcony. Excellent wifi. Great bathroom with plenty of hot water and very good pressure.
A highlight of our stay was the exceptional service provided by Wimaladharma. His attention to our wishes, and his eagerness to help with any advice was greatly appreciated. In particular, his settings for breakfast and dinner were amazing, thoughtful and very special. Nothing was too much trouble for him during our stay and we felt very spoilt.
A walk to the local town is highly recommended, we were the only tourists around and everyone we met was very friendly and helpful. Perhaps some minor updating to the property would be timely.
- Kalhara (8/5): very good place - everything is good nothing
- Udaya (9/5): Good place - I recently had a wonderful experience at this place. The ambiance is captivating, creating a beautiful and attractive environment. The food was not only good but also left a lasting impression. Overall, a great place for those seeking good food in a charming setting. THere is room for improvement in maintaining cleaner bathrooms.
- Anonymous (10/5): Exceptional - The location was amazing but the host and his son were the most hospitable people on planet earth! So nice and helpful!
- Prasad_nj (8/5): This is the ideal place if you want to have a quiet and peaceful getaway from the city. - good breakfast. the room was pretty clean too. excellent location overlooking the Victoria reservoir. I would recommend to come here when the water is all filled up in the reservoir. kind and helpful staff. getting here might be a bit difficult as the road is quite bumpy and not properly maintained. the road can be bit narrow too. That was the only thing that should be improved.
- Anuradha (10/5): It is a beautiful, calm environment. Highly recommended for nature lovers. - Beautiful environment. Lots of birds are there.
- Aimée (10/5): The best we saw in sri lanka - The green Castle has one of the most beautiful views in the world and by far the best we saw in Sri Lanka. It is small family run business to a very high standards. Unfortunately we only had one night at the hotel. We were treated to the most amazing dinner which were superb. The food kept coming and to be honest we didn't do it justice.
The room was amazing and beautiful decorated out.
Breakfast was again equally delicious as dinner with more than enough food to feed and army.
Greetings to the hotel was and experience - our guide was unsure our vehicle would manage the terrain so he contacted the hotel and Randika met us to ensure we were okay. I strongly recommended if you visit Sri Lanka and in the kandy area make a point of staying at this hotel - You won't be disappointed
- Arne (6/5): - De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een fiasco. Geen gezellige sfeer en doodstil in het huis. Het eten was niet lekker. We konden er wel om lachen maar het was niet zoals we onze romantische Valentijnsdag hadden voorgesteld.
Photos