Holiday Inn Express & Suites - Playa del Carmen by IHG
Location: Av. Constituyentes Entre Av.10 y Av.15 Colonia Centro, Playa del Carmen, mx
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated in Playa del Carmen, Holiday Inn Express & Suites is centrally located near popular attractions like Kool Beach Club and Quinta Alegria Shopping Mall, making it an ideal choice for travelers looking to explore the area.
Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness centre, and free WiFi. Each room is equipped with a desk, flat-screen TV, microwave, and minibar. Some units even feature a balcony for a relaxing view.
Business and Leisure
Whether you're here for work or leisure, take advantage of the business center or join a sightseeing tour organized by the tour desk. Start your day with a delicious continental breakfast before heading out to explore the city.
Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express & Suites - Playa del Carmen now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Outdoor furniture
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
Rooms Available
-
Standard King Room
This double room offers a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard King Room with Balcony
This room has a balcony.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard Room with Two Queen Beds
This double room offers a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard King Room - Mobility Accessible
Guests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Standard Room
This twin/double room features a microwave, flat-screen TV and soundproofing. When you arrive at the hotel we will do our best to meet your room type preference. This is subject to availability and cannot be guaranteed
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Queen Suite with Two Queen Beds
This suite features air conditioning, desk and soundproofing.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Suite
The rooftop pool is a top feature of this suite. Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Suite with Balcony
This suite features a rooftop pool. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- Juan Carlos (10/5): -
- Rosa Maria (8/5): Lo dudo volver al hotel de playa - La comodidad de las camas El desayuno
- Tandazo (8/5): -
- Gonzalez (9/5): - Bien ubicado Todo ok
- Karine (8/5): -
- Veronica (7/5): Bien - Ubicación muy céntrica Desayuno muy limitado. Muy encerrado.
- Amanda (8/5): -
- juan raul (10/5): EXCELENTE ESTANCIA . - LAS INSTALACIONES MUY LIMPIAS. LA UBICACION EXCELENTE , CERCA DE LA QUINTA AVENIDA , HAY MUCHOS LUGARES PARA COMER . QUE EL DESAYUNO TERMINARA A LAS 10
- Aline (9/5): Voltaremos! Atendimento top - O quarto escuro e a cama perfeita! Quarto espaçoso atendimento impecável! Amamos os funcionários O café poderia ser melhor
- Isabel (8/5): -
- Claudia (8/5): -
- Andreia (7/5): Poderia ter sido melhor pela estrutura do hotel - Localização e quartos bons Café da manhã muito ruim, sem opções de pães, não tinha frios, bem fraco. Academia tinha filtro de água, mas estava quebrado e não tinha nem copos
- Nayjal (10/5): Excelente servicio - El personal es súper atento, desde el del.estacionMiento hasta el personal de limpieza Las habitaciones están excelentes, super espaciosas y frescas, limpias, cómodas Todo estuvo excelente
- Enrique Gaston (10/5): Perfect stay in Playa del Carmen - This is a city hotel in Playa del Carmen, the location is perfect to walk around and find restaurants and do some shopping. The parking is very convenient. From this hotel we visited Chichén Itzá, beautiful Valladolid, Tulum and the whole area including cenotes. Strongly recommend this hotel for its central location, clean and comfortable rooms. As I am coeliac they separately made some eggs in the kitchen during breakfast to avoid cross contamination, that’s very helpful for coeliac or gluten free people. Nothing, Everything was perfect
- 117cococ (6/5): Hotel near Playa Del Carmen - In a good location next to 5th Avenue. Room was very hot initially but then it cooled down. No AC in the lobby or breakfast area and it was super hot. Breakfast was not good at all. It served its purpose for the time being.
- Mkoala (8/5): -
- Rosana (8/5): Tem um bom custo-benefício. A melhoria em alguns detalhes o tornariam uma opção ainda melhor - Hotel bem localizado com quarto confortável e funcionários prestativos Falta reposição nos itens do café da manhã, principalmente pães As toalhas de banho poderiam ser de melhor qualidade. Estavam muito desgastadas pelo uso
- Mora (10/5): Dos noches - La ubicación es muy buena, la habitación es amplia, las camas muy cómodas. Que no hay aire en la recepción ni en el restaurante, literal desayunas en un sauna 🫠
- JOSEFA (10/5): Excelente - Las camas comodas y mega limpias, la habitación amplia y bonita. El personal atento siempre dispuesto ayudar. El desayuno basto y rico. EXCELENTE En la habitacion hay cafetera pero no manejan tazas de cristal, solo vasos unicel. Contamina y no sabe igual.
- Jiménez Díaz (10/5): - Estaba en un punto cerca de la 5 avenida y era seguro y tenía cerca la playa ademas de restaurante y no estaba lejos de xcaret el parque . Irnos
- Francisco (10/5): - Excelente Desayuno le falta variedad
- Adolfo Miranda (8/5): Pros y contras Holiday Inn - El personal fué muy amable en todo momento, la ubicación muy buena cerca de la Quinta Avenida y estación alterna del ADO. La habitacion muy cómoda. El desayuno que ofrecen es muy sencillo, falta variedad en el buffet.
- Marcio (9/5): -
- Eduardo O (10/5): -
- Zoilo (10/5): -
- Christian (9/5): Clean, well located, well priced accomadation in central Playa del Carmen - Excellent location, handy free parking. Another guest entered our room twice, strangely could use their key to enter our room.
- Ana (10/5): - Hotel confortável, muito bem localizado: perto da 5a avenida mas longe do tumulto. Café da manhã básico, mas que resolve. Possui uma lavanderia que os hóspedes podem usar comprando os pods no lobby. Isso ajuda muito familias. Hotel muito limpo, quarto espaçoso, com locais para as malas. Possui micro-ondas, cafeteira e frigobar no quarto, e produtos Dove no banheiro. Super silencioso, apesar de estar no mesmo quarteirão do Coco Bongo. Possui academia simples, estacionamento e piscina. Recomendo demais! Pode melhorar: iluminação do quarto, agua do chuveiro fraca.
- Dinorah (10/5): Muy placentera - Muy amplia la habitación y el mobiliario excelente para acomodar maletas y ropa, amplitud de la habitación, limpieza los dos días que me hospedé, la cama King muy cómoda e igual las almohadas Me volvería a hospedar sin dudarlo Ubicación excelente Todo me agradó
- Aida Real (10/5): -
- María de Lourdes (10/5): Exelente - La atención, la limpieza
- Carolina (8/5): - Posizione molto centrale e comoda per raggiungere le principali attrazioni di Playa del Carmen. Stanza molto pulita. Il desk per la prenotazione dei tour, specialmente Cesar, che è stato molto gentile e disponibile, ci ha dato numerosi consigli e ci ha aiutato quando abbiamo avuto bisogno La colazione continentale, aveva poche opzioni dolci e in generale c'era poca varietà
- Joel (10/5): -
- maria cristina (9/5): Otim - Achei tudo excelente em relação a limpeza, quarto, roupa de cama, atendimento, e localização!! Só não dei dez devido ao café da manhã, pois ele tem mta comida salgada e não tem variedade de pães, frios. Deveria melhorar isso. E já várias pessoas comentando esse problema.
- Tomas (8/5): - Buena ubicación y precio razonable. Poca limpieza en la instalación
- Rafael (5/5): -
- Renzo (8/5): -
- jessica (8/5): -
- Erica (10/5): Ultimi giorni in Messico - Appena arrivati ci hanno offerto un upgrade gratuito al loro hotel partner 4 stelle Hotel indigo. Abbiamo accettato e ci siamo trovati benissimo, nuovo, camere ampie e pulite e rinnovate, colazione alla carta ma veramente abbondante e ottima. Personale molto cordiale Nulla
- Celia (9/5): Café da manhã fraco - Localização, funcionários, limpeza, quartos confortáveis e espaçosos Do café da manhã, pouquíssimas opções de frutas, acabavam as frutas e não repunham. A laranja não há como descascar pois a faça não tem serra. No primeiro dia pedi para descascarem na cozinha. Café ralo, mais para " chá " , nada forte.
- Samuel (7/5): Vale o custo benefício. - Bom preço e boa localização. O staff é gentil, principalmente a Cecília da recepção, que nos atendeu super bem. O quarto é muito espaçoso e limpo. O café da manhã é lastimável e só atende aos locais. Travesseiros gigantes e desconfortáveis.
- Pablo Martin (8/5): -
- Pei (9/5): -
- Marisela (8/5): -
- Ricardo (6/5): Boa localização. Café da manhã não compensa. - Quarto grande e colchão muito confortável. A localização é excelente. O café da manhã é muito fraco. Esperava mais. Acho que não compensa.
- Diego Giarletta (9/5): -
- Morgane (8/5): - L’emplacement est super, à proximité de la rue principale où se trouve les magasins et restaurants mais calme. Proche de la plage. Super hôtel pour s’arrêter une nuit
- Carlos Alberto (10/5): -
- JOSE DZUL (9/5): - La ubicación cerca de la quinta avenida
- Jose (8/5): -
- Juarez (8/5): - Tiene muy buena ubicación muy amable el personal la comida no muy buena y en el aseó le falta un poco más pero todo lo demás muy bien
- Ruth Elizabeth (10/5): Cercanía y comfort - Está súper cerca de la 5ta avenida, muy limpio y cómodo, además las habitaciones son grandes.
- Ricardo Dario (10/5): - Excelente ubicación. Muy cerca quinta avenida. Práctico
- tom (7/5): It was OK. The front desk and management were in adequate. - Nothing really. It was just OK. We have stayed in some really great hotels on this trip. This was not one of them. Good Customer service is not something they try to achieve. I asked by message to change arrival dates. They did not reply. Had to get booking.com involved. Asked for a blanket. We did not get one. We had 3 people. They would only give us 1 room key. Eventually, I got a blanket and two more room keys after going to the front desk again and again.
- Juliana (10/5): -
- Efrain (10/5): Excelente - La limpieza y ubicación Que varíe un poco el desayuno
- olga patrica (8/5): - La ubicación y la amabilidad del personal son muy atentos excelente personal Que no hay ventanas domo o algún respiradero
- Castillo (9/5): -
- Juan (10/5): - Hola. Excelente el esfuerzo del personal por brindar buena atención
- JOSE (10/5): - Quartos muito bem equipados
- jessica (8/5): -
- Mareva (8/5): Muy buen hotel en Playa del Carmen - Estaba en una ubicación Inmejorable,a 3 minutos de la quinta avenida y a una de un OXXO y farmacias , también a una cuadra de los buses que salen a Xcaret . El hotel Tiene servicio de lavado gratis, en el lobby hay un chico ( César ) que vende excursiones ahí mismo, lo que lo hace más cómodo y práctico si te quedan algunas actividades pendientes . El desayuno estilo continental estaba bueno y te cambian las toallas todos los días . El personal es muy cordial y atento . Mi habitación tenía balcón, pero jamás lo pudimos utilizar ya que olía muy mal al exterior. El flujo de agua del WC no tenía potencia. Tenía mala aislación pero no fue tanto problema, llegábamos agotados de los tour .
- Alejandro (10/5): -
- Lupe (9/5): Exelente - Buena localization y camas comodas .!! Limpieza Nada todo bien relation calidad precio
- Lupe (10/5): -
- ernest (8/5): -
- theologos (7/5): - The location it was very good The breakfast was poor
- François (10/5): -
- Adrian (9/5): -
- Kiliam Hendrica (10/5): - Tudo ótimo
- luna (8/5): Rooftopzwembad - De ligging van het hotel was super fijn! Het zwembad op het dak en de kamers zijn heel ruim Het is een express hotel en dat zie je aan het ontbijt dat is klein schalig maar wel voldoende keus
- boop (10/5): - Todo en general Todo perfecto
- Hajnalka (10/5): great stay for our last night in Mexico - the receptionists, Isac and Sofia were really nice and helpful. We arrived earlier than the check-in and we could use the rooftop pool and got towels for the beach :) We also could stay one hour longer on the check-out day because of our late flight. it was very helpful. The room was on the base, no view.. but it was not so disturbing because we didnt spend much time in the room.
- greco (9/5): Volveria - Lo espacioso de la habitación. La cochera cómoda. La ubicación. El personal muy amable . Cafetera y set diario para tomarse un cafecito y aguas de cortesía. Todo correcto. El desayuno es poco variado si te quedas varios días. . No hay planificación solo pan para tostar y lo poco que hay de panadería no está rico . Aclaro que dice que el desayuno es de cortesía, en ese caso está súper correcto!! Tuve un inconveniente con Booking por no leer correctamente el item de parcialmente reembolsable cuando quise hacer un cambio no pude hacerlo o cancelaba directamente o nada. Leer bien la letra chica. El hotel muy bien!!
- Selçuk (7/5): - Merkeze çok yakın konumda. Çalışanlar yardımcı ve sevecen. Kahvaltı çok zayıftı, hiç begenmedim
- ELIO (8/5): - Localização privilegiada e próxima da quinta avenida. Banheiros precisam de reformas.
- Jean-Jacques MUNTZER (8/5): - Emplacement extraordinaire à 150 m de la quinta avenida. Confort de la chambre excellent, meubles fonctionnels et belle salle de douche. Serviettes de toilette de qualité. Le menage était fait soigneusement par ADI. Piscine et terrasse sur le toit très agréable. Ce qui altère la bonne impression ressentie, c'est la piètre qualité du petit déjeuner !!!!! Viennoiseries absentes, toasts industriels, glaçons dans le lait, pas d'oeufs au plat ou à la coque. Uniquement des plats chauds mexicans, peux variés. C'est indigne de la chaîne Hôtelière Holiday Inn !!!
- Arnaud (10/5): Au top - Merci pour l’accueil, Surtout à Cecilia à l’accueil et son beau sourire 😊ainsi que sa collègue Idéalement placé , parking un vrai + FORMIDABLE Le petit dej est à améliorer
- Tomás (10/5): . - . .
- Lara (10/5): Inolvidable - La atención muy buena el personal super amable, la ubicación excelente buen ambiente y desayuno muy rico y conveniente. Solo había un defecto y es que el sensor de la tarjeta para activar la iluminación estaba un poco dañado. No fue grave asi que se nos olvidó reportarlo porque todo lo demás fue super bien.
- Mikaela (9/5): Perfect location to everything you need - Already stayed here before, great location, close by to everything in walking distance. Breakfast was great, continental, tea/coffee etc. staff welcoming. comfortable large rooms. Perfect for what you pay for. The second time I booked I got loved into the sister hotel Indigo. It was a stunning hotel, facilities were even nicer. However, breakfast was sloooow & you had to choose from a menu.I much preferred the holiday inn breakfast. Nothing really
- Adriana (8/5): -
- Christian Andres (8/5): Buen lugar para hospedarse cerca de 5ta av - Las opciones de desayuno son buenas. Durante todos los dias de mi estadio en total 6, no recargaron shampoo en la ducha, toallas, el diseño del baño no es nada privado deben poner una puerta normal en el retrete
- Dani Grag (9/5): Excelente custo benefício - Localização excelente, perto de tudo e distante o suficiente para não ter barulho nos quartos. Staff muito amável e prestativo. Quarto espaçoso, café da manhã simples mas completo. Água cortesia no quarto. Hotel em praia precisa ter local para pendurar roupa de banho para secar. Iogurte sem açúcar no café da manhã teria sido um plus.
- Roberto (10/5): -
- Liliane (10/5): Nota 10! Voltaria e me hospedaria no mesmo lugar. - O Hotel é todo novinho, bem arrumado. Cama muito confortavel, quarto bem espaçoso, me hospedei com mais 2 amigas e foi ótimo! O banheiro vom agua quente, secador de cabelo, ferro de passar. Tudo funcionou perfeitamente. Os funcionários foram todos simpáticos e prestativos. Tem estacionamento no local e é perto de tudo! Amei a localização! O café da manhã poderia ter mais opções como pão com queijo quente. Ou poderia ter opcao de pedirmos na cozinha. Mas nao tinha essa opção era só o que tinha naquele dia. Ovo sempre tinha. O restante variava. Mesmo com pouca opcao estava tudo mto gostoso!
- Serdilan (8/5): - Great location, easy and safe parking (under the building). Great staff, especially Cécilia at the reception was very helpful. The pool was nice on the roof. Quiet rooms at night. Breakfast is okay but not continental enough.
- Andrzej (5/5): -
- Fredy (7/5): -
- milton (10/5): Hotel pra voltar! - Hotel com quarto amplo e confortável, ótima localização, perto de tudo em Playa del Carmen, limpo e organizado, com café da manhã bom, que atende às necessidades diárias. Eu e minha esposa gostamos de todo conjunto!
- chloe (7/5): - La chambre est grande, l’emplacement est top Malheureusement, j’avais réservé une suite afin d’avoir un lit king size, mais la chambre ne disposait pas de fenêtre ouvrante et donnait directement sur les tables du petit déjeuner. Heureusement nous ne sommes restés qu’une seule nuit. Si vous avez des chambres au rez-de-chaussée, il faut savoir qu’elles ne bénéficient pas de lumière naturelle. Nous avions l’impression d’être comme au zoo, dans une cage, face aux personnes prenant leur petit déjeuner. Nous avons donc dû garder les rideaux fermés pendant tout notre séjour pour préserver un minimum d’intimité. Pour cette raison, nous ne reviendrons malheureusement pas. Le petit déjeuner, bien qu’inclus, est également assez basique. À titre de comparaison, il est selon moi moins qualitatif que celui d’un Holiday Inn aux États-Unis.
- Randal (9/5): -
- Hugo (10/5): ótimo custo benefício. - Café da manhã poderia ter mais opções.
- Mikaela (8/5): Great location, good value for money - Great location, good breakfast for price, large rooms Pool looked abit meh
- Nathalie (8/5): - Les suites sont grandes, les lits confortables. La présence du parking est un atout. L'hôtel est proche de la plage, d'une allée commerçante. Le personnel est très bien. L'une des suites avait une très désagréable odeur à notre arrivée et la fenêtre ne s'ouvrait pas et donc impossible d'aérer. La personne de l'accueil présente le soir l'a constaté et a changé sans problème la chambre et ce, avec grande politesse. L'heure aléatoire du ménage (mais il était bien fait par le personnel, que nous remercions)
- María T (10/5): Muy bueno - Todo Que me cobraron adicional al llegar, poco pero cobraron y se suponía que no
- Virginia (6/5): -
- Corrales Betancur (10/5): Accueillante, très bien emplace proche à la plage et bon service - Emplacement de la piscine, salle à manger propre, la chambre était accueillante Il n’avait pas réfrigérateur dans la chambre et la machina à glace de l’étage était hora service
- CAMILLE (9/5): Un très bon séjour - Service et accueil parfait (merci à Doneth) Bon petit déjeuner à volonté Prêt de serviettes de plage Mobilier de la chambre de qualité moyenne présentant des détériorations dommage
- Anton (8/5): I think its the best value for stay in a great location - Great location, clean rooms, friendly staff Breakfast is very poor
- Dimitris (6/5): - Location was great, not in the 5th avenue that is too noisy but close enough. The staff was great too, very helpful and friendly. The hotel facilities is not great. They are trying to renovate but it’s not there. There is a lot of humidity. We changed room because of it but the second room we got had also visibly humidity on the walls.
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