Apartment in Santa Chiara, The Heart of Naples
Location: 32 Vico Pallonetto Santa Chiara, Naples, it
Star Rating: 8.1 Stars
Property Type: Guest houses
About this Property
Central Location: Situated near popular attractions and the city center, Palazzo Rota Guesthouse offers convenience for exploring Naples.
Modern Amenities: Enjoy free WiFi, a shared kitchen, and a lift for easy access within the property.
Comfortable Accommodation: Relax in units with a wardrobe, desk, and shared bathroom, offering a comfortable stay.
Experience Naples at its best - book your stay at Palazzo Rota Guesthouse today!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Lift / Elevator
- Luggage storage
- Non-smoking throughout
- Shared lounge/TV area
- Shared kitchen
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Key access
- CCTV outside property
- Process in place to check health of guests
- Television in common areas
- Free wired internet
- Internet access
Rooms Available
-
Superior Double Room
1 Queen Bed
204 sq feet
Internet - Free WiFi
Food & Drink - Shared/communal kitchen access
Bathroom - Shared bathroom and towels
Practical - Desk and wardrobe or closet
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Heating
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Shared/communal kitchen access
-
Three-Bedroom Apartment
This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment features parquet floors, a seating area with a TV, a dining area, a wardrobe as well as an inner courtyard view. The unit offers 4 beds.
Max Occupancy: 7 (7 Adults)
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Socket near the bed
- Feather pillow
-
Double Room
The double room provides a wardrobe and parquet floors, as well as a shared bathroom featuring a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Fan
- Heating
- Shared toilet
- Hardwood or parquet floors
- Wardrobe or closet
- Upper floors accessible by stairs only
- Clothes rack
- Trash cans
- Socket near the bed
- Feather pillow
-
Double Room
The double room features a wardrobe and parquet floors, as well as a shared bathroom boasting a hairdryer. The double room provides heating and an inner courtyard view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Fan
- Heating
- Shared toilet
- Hardwood or parquet floors
- Wardrobe or closet
- Upper floors accessible by stairs only
- Clothes rack
- Trash cans
- Socket near the bed
- Feather pillow
-
Double Room
The double room provides a wardrobe, parquet floors, as well as a shared bathroom featuring a hairdryer. The double room offers heating and an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Fan
- Heating
- Shared toilet
- Hardwood or parquet floors
- Wardrobe or closet
- Upper floors accessible by stairs only
- Clothes rack
- Trash cans
- Socket near the bed
- Feather pillow
Guest Reviews
- Joanna (9/5): -
- thierry (7/5): - Très bon emplacement, appartement spacieux. Equipement vieillissant, il manque des équipements: manque de couverts (2 petites cuillères pour 5), pas de four à micro onde, pas de casserole correcte, lave linge verrouillé, pas de lave vaisselle, pas de climatiseur.
- Bence (10/5): - Pictures meet with the expectations.
Overall, totally worth the price. An Ac would be better than the ventilators.
Some chairs were a bit broken in the common area, need a replacement for these
- Alba (9/5): Estancia genial - La ubicación era genial y tener todo el apartamento para nosotros fue idóneo. Estaba todo limpio. La presión del agua era excelente, genial tener 2 ventiladores aunque hacía mucho calor. En el baño había manchas de humedad, en la ducha.
- Deborah_bruno (10/5): Exceptional -
- Christina (3/5): Poor -
- Alessandra (7/5): Good -
- Kobakhidze (10/5): Exceptional -
- Rolf (8/5): Pleasant stay - The rooms are very well located in the old town of Naples. We had a very pleasant and quiet stay. Personally we didn't appreciate the cameras installed in the place. Even though we have nothing to hide it gives you the impression being watched and controlled. It is not a sign of trust towards the customers.
- Paula (8/5): Good value for money - The property was easy to find, host made it very clear how to check in and where to find the place.
Very clean, fresh towels and linen. Lovely common area where is plenty space to sit. The acoustic isolation isn’t best. Could hear people snoring in the next room.
- Samuel (8/5): Great stay - Great location, great instructions from the staff. So comfortable. Shower didn't seem to have warm water.
- Vaida (10/5): Exceptional - Everything was great! The only problem I had was hearing other people taking their bath. The bathroom fan was especially loud. A simple note reminding people to switch off the light (and the fan) and to keep their voices down during the night might be helpful.
- Carine (7/5): Good for a few nights only - Good location
Clean
Rather good price quality ratio Common bathroom
Luggages cannot be kept several hours
Very impersonal
Can hear a lot the other guests in their rooms
- Wesley (6/5): Lovely but hot - It's nice and the location was amazing, the guesthouse is located right in the middle of restaurants and attractions. Although is of our own fault, the place lacks air-conditioning or effectively cooling system, the two fans provided barely cooked the room. Other than that, it's a pretty good stay
- Rebecca (9/5): Superb - everything there was no air conditioning
- Khaled (8/5): Amazing communication, super location, helpful staff - Location The room was without AC and it was freaking hot
- Rachel (7/5): Lovely stay in great location! - Great location! There is a little downstairs area to chill to with fridge, table, tv! It’s really lovely and very traditional Italian style. The owners were also super helpful and friendly, easily accessible via WhatsApp. Unfortunately the down points for me (even though it is clearly stated) were the room size and no AC. The combination of the two made our stay a little uncomfortable in the peak of summer.
- Eglė (7/5): Very hot in rooms but good location - Location Very hot inside in rooms, there was just little window
- Andrea (9/5): Superb -
- Gabriella (8/5): Very good -
- Jessica (9/5): Superb -
- Stefania (10/5): Exceptional - Cute, cozy place. There was a kitchen as well. Good location. Our bedroom door didn't close properly, it had to be locked in order to stay closed
- Furkan (10/5): Exceptional -
- Serena (8/5): Great :D - The staff were very nice and helped us a lot. The location is nice since it's close to the train station, but it is a bit of a shady area, so i wouldn't recommend going around at night too much. The atmosphere in the property was really nice and the facilities were good. Nothing really, except that it's located in a neighborhood that doesn't feel very safe at night
- Kerstin (8/5): Very good -
- Gadzheva (9/5): Superb -
- Antonio (5/5): Passable - It is very well organised and easy to get to, and instructions are very precise For the price I paid, I did not expect to share a bathroom with other rooms. However, it seems that B&B prices in Napoli have become unreasonably high. Furthermore, there was no air conditioning, and the room had poor ventilation, with only a tiny window in my case. In general, I do not expect places to be classified as B&Bs without private bathrooms; I would suggest they should be categorized as 'hostels' instead.
- Adam (7/5): Charming place in great location but not the most comfortable. - Great location for getting familiar with Naples' Centro Storico. Flat is located in a charming old pallazzo, with entrance through the courtyard and windows not facing the streets - quiet during the night. Bathrooms are nice and spacious, the communal area is nicely furnished with anitique-like pieces. Hardly possible to get any natural ventilation through the room - the electric fan made it passable but it was still much warmer than in the communal spaces below.
- Maxime (6/5): Pleasant -
- Deng-li (6/5): Pleasant -
- Tullan (6/5): Pleasant - Location was really good No ac. Room was quite small
- Laura (8/5): Very good - The appartment is beautiful and really quiet. Best location you could wish for! Right in the centre so no problem going back at night.
The staff was extremely nice, responded instantley and helped with everything. The WiFi was quite slow in our room, but worked well in the common room.
- Anonymous (6/5): Good for one night. - The location was great. Bedroom was nice. Communication with the owners was great 5 star. Upstairs shower was not nice at all need to be refreshed we were worried to have a shower there. There was no air con and our bedroom only had a small window overlooking to courtyard and there was not air coming through it. So it was really hard to get a few hours of sleep.
Check-in is quite late and check out early so bear in mind that.
We have been told that there is no possibility to leave our bags at the property. There is bar nearby where you can leave your bags at cost of 2.50 per bag.
- Zoltan (8/5): Very good -
- Ignacio (9/5): Superb -
- Tom (7/5): Good value option in nice location, but no ac - Good location and OK self check in, staff communicative and very friendly Unfortunately we stayed on 2 very hot nights, and with no AC the room was unbearably hot for sleeping. Likely OK when it’s a bit cooler, but AC would be good. Also WiFi did not reach room properly
- İrem (10/5): Exceptional -
- Gini (8/5): A lovely place to stay for a night, but rather hot. - It was in an ideal location that provided all necessary amenities. Very clean and easy to find. Although it’s probably not a problem year round, as there’s only a fan in the room, and the window very small, the room gets extremely hot and humid, making sleep quite uncomfortable
- Marko (10/5): Exceptional - Great hosts, I had a situation, they helped immediately, thanks again!
Location couldn't have been better!
- Raffaele (8/5): Very good - Amazing place the location in the middle of
Naples Spaccanapoli
You can find everything
My advice for the money you spend is perfect
I can't complain
Thanks guys and I hope to see you soon
- Emma (10/5): Exceptional -
- Jakub (10/5): Exceptional - When others are not being respectful about the noise, you can easily hear everything. However, that doesn’t review the accommodation.
- Jared (9/5): Great stay - Great location and friendly host, I would happily stay again Slightly difficult to locate if you are not accustomed to Naples streets
- Daria (9/5): Superb -
- Ehoenen (8/5): Great location in Naples - Nice flat, very well located in Naples! It has an equiped kitchen, a big living room, and 2 bathrroms for 3 bedrooms. The check-in was uncomplicated and went fast, we also got some recommendations to eat. The walls are quite thin, so you hear everything, also from the other rooms. Take earplugs ;)
- Ayan (10/5): Exceptional -
- Sofie (7/5): Good - Amazing area! Central to everything. The bed was super comfy. Kitchen was available, 2 bathrooms both with showers. The room was extremely dusty.
- Nooshin (10/5): Exceptional -
- Roan (10/5): Exceptional -
- Gabrielam.an. (9/5): Price/Quality - Worth it - Nice location, Richard (if I am not mistaken) is really a cool vibe
Nice that you can cook in the kitchen if needed
We stayed in the big room - loved it, enough space
I loved the fact if was near Santa Chiara Church - really nice place to meet people - Kinda noisy, you can hear everything
Sometimes was not that warm in the room (the radiators are automatically) and one of our towels was a bit dirty
- Lewis (4/5): Sleepless nights, but lovely staff and location. - The room itself was nice and the location was very well placed.
The gentleman that worked there was really nice and welcoming also. If you like your sleep then I wouldn't recommend it. You can hear everything. The noisy neighbours and the other guests coming in and out of the apartment. Them using the bathroom etc.
- Jan (10/5): Exceptional - The b&b is an amazing place to discover Neapol. The common room offers a place to relax and to work. Everything was super clean and the stuff was very kind and helpful.
- Alina (10/5): Exceptional - Location, authentic place, reasonable price Extra payment was taken that hasn't been mentioned
- Shmulik (10/5): We enjoyed the guesthouse very much. - It was very convenient and the stuff was responsive and helpful. They even booked us an early taxi to the airport. . A great location - in the center of Naples' old city, close to most important sites, and to line 1 of the metro. You have to climb another floor for the room. You have shared bathroom, and it is not in the room. We almost had no contact with other people in the guesthouse.
- Katariina (9/5): Superb -
- Alistair (9/5): Superb -
- Eugenio (7/5): Good -
- Klara (10/5): Exceptional -
- Petra (8/5): Very good - Quiet location despite of its location in heart of the main center.
We got a bussiness card for use of a discount in two restaurants nerby (we got 10 % down). Wifi in our room was very poor or non (had to go to the common livingroom to catch a signal).
We could not sleep because of other guests - noisy stairs and common bathroom right next to our room (you might get lucky and get another one though :-))
- Tobiasz (8/5): Very good -
- Marisa (8/5): situation of the location is beautiful - problem with hot water
- Shirell (8/5): Clean guesthouse - It was a clean guesthouse on a good location. Also it was very nice that there was an option for keeping your luggage there after check out. The warm water was not working, but by texting the owner this was solved immediately. Also the walls are not as thick between the rooms.
- Ana (8/5): Very good -
- Marbeszka (10/5): Everything was great! Location, cleanliness, great atmosphere. I highly recommend! - Everything was great! Location, cleanliness, great atmosphere. I really liked this place. It is right in the center but the place was very quiet. I highly recommend!
- Özge (6/5): Pleasant - AC is the most needed item. lack of AC
- Giada (8/5): Very good -
- Oikonomopoulou (8/5): Nice shared flat - clean, central not much light
- Verified traveler (4/5): Vaguely Dishonest Management - A few minutes after booking, received a WhatsApp message from the owner stating he was overbooked and moving me to a property 15 minutes away - that didn't have the private bathroom, etc. When I said that was unacceptable, he said it wasn't his fault, the website made the mistake and there was nothing else he would do. I then complained via hotels.com and he told them the prices for the original property (not the lesser property I was staying at, and reading the prices on the door) for refund calculation. Place (the second place, never saw the one i was booked at) was clean and relatively quiet, and after an additional credit from Hotels.com the finances were fair.
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