Vortex Suites KLCC by UNIQUE
Location: 12, Jalan Sultan Ismail, City Centre, Kuala Lumpur, my
Star Rating: N/A Stars
Property Type: Apartments
About this Property
Convenient Location
Located just 1.7 km from the center of Kuala Lumpur, Vortex Suites KLCC by UNIQUE offers easy access to popular attractions like Suria KLCC and Kuala Lumpur Convention Center.
Modern Amenities
Each unit features a kitchen with top-of-the-line appliances, a private bathroom with a luxurious bath, and soundproofing for added privacy. Guests can also enjoy free WiFi and 24-hour front desk service.
Relaxation and Recreation
Unwind at the pool with a scenic view or pamper yourself in the steam room for the ultimate relaxation experience. Private parking is available for convenience.
To experience a blend of comfort and sophistication at Vortex Suites KLCC by UNIQUE, book your stay now.
Important Information
This property will not accommodate hen, stag or similar parties.
Please inform Vortex Suites KLCC by UNIQUE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of MYR 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Sauna
- Non-smoking throughout
- Private check-in/check-out
- Allergy-free room
- Heated pool
- Entertainment staff
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
Rooms Available
-
Standard Studio
Providing free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The studio's kitchen, which has a dishwasher and an electric kettle, is available for cooking and storing food. This studio is air-conditioned and features a private entrance, soundproof walls and garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Hand sanitiser
-
Two-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The spacious apartment features a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
- Hearing accessible
-
Three-Bedroom Apartment
Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and an oven. The spacious apartment provides a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
- Hearing accessible
Guest Reviews
- TheGrean (2/5): عزبة في الصناعية - Location and property pictures in booking.com. No lounge storage or handling service.
Earlier check in means 03:00 pm.
Apartment smells bad even after using air freshener.
Old furniture.
Dirty furniture ( Towels, sheets and walls).
It was mentioned that each room has one double bed in the 3 bedrooms apartment, not true.
- Marije (1/5): Dit is het geld niet waard - De locatie is prima maar daar is ook alles mee gezegd Het appartement is zeer karig ingericht. De wasdroger was kapot en er is geen droogrek. De kamers en de hal stinken en de badkamers zijn niet goed schoon. Huur en borg contant aftikken, zonder een factuurtje, voelt niet goed. En 2 weken vooraf al contact gezocht met de verhuurder maar slechts 1 dag van tevoren een reactie helaas.
Prijs-kwaliteit is absoluut uit verhouding.
- Mira (6/5): -
- Silvia (10/5): all good -
- Christopher (10/5): Heart of Kuala lumpur. clean and comfortable - Amazing location. All linen were super clean and comfortable stay
well maintained with no issues.
- Jahangir (10/5): Exceptional -
- Sharon (10/5): Exceptional -
- Sung (10/5): Exceptional -
- Ayaz (9/5): Superb -
- Goh (10/5): Exceptional -
- Piero (1/5): Disappointing Experience – Misleading Listing and Poor Conditions - I’m giving this booking only one star due to several serious issues:
Misleading Listing: I booked what was advertised as a studio apartment on Booking.com, with no mention of it being shared. Upon arrival, I received around 15-20 lengthy WhatsApp messages, which I didn’t read in detail, assuming they repeated the information already disclosed on the booking site. A staff member handed me the keys and showed me in but didnt mention anything about someone else leaving there. The next morning, a stranger walked into the apartment claiming he had been renting a room there for the past five months. I was shocked, as no one had mentioned this in advance. The property later claimed this was stated in one of the messages they sent — but this is unacceptable. If the Booking.com listing doesn't state that the studio is shared, you can’t expect guests to find out only after arrival. Besides, a studio means one bedroom and a bathroom, what i was given was a 2 bedrooms apartment which clearly is not what I'd booked.
Unpleasant smell: My bedroom ( especially bed, pillows, and sheets)— had a bad smell. On top of that, the long-term tenant left his shoes and dirty socks by the entrance, which made the entire place smell even worse.
No Hot Water on Departure Day: While this was a minor issue given the heat, it’s still not ideal to be unable to shower properly before leaving.
Cleanliness Issues: The room was clearly not properly cleaned. There was noticeable dust and dirt under the bed, which looked like it hadn’t been cleaned in weeks, if not months.
No Luggage Storage: If you’re checking out but leaving Kuala Lumpur later in the day, be aware that there’s no place to store your luggage — you’ll need to carry it with you. This is another minor issue which may be important to consider while making your booking.
Poor Customer Service: When I contacted the property about the unexpected stranger in the apartment, there was no apology.
- Azimi (1/5): Bad - Room door has been knocked, kicked by unknown for many times... Try to call the pic but not answered.
- Mostafizur (1/5): It was so bad we just checked out right after checking in. - First of all Booking shows three bedroom & 3 toilet. In reality 2 bedroom & 2 toilets & a makeshift foyer with bed. It was so dirty that we didn’t stay just got out. We want booking.com to refund our money
- Tabassum (10/5): Exceptional -
- Tun (8/5): Very good -
- Hengky (10/5): Exceptional -
- Shona (8/5): Very good -
- Suet (9/5): Superb -
- Loriant (10/5): fantastic location & nice view - stay was safe and pleasant
- Zach (7/5): Powerful shower. Good location. Be sure you have WhatsApp. -
- Zahari (9/5): Superb -
- Yousri (10/5): Exceptional -
- Vishal (8/5): Very good -
- Kondratenko (9/5): Superb -
- Frederik (9/5): Excellent & Strategic location. The house owner is so helpful - All over was a good experience. near to bukit nanas monorail station. 10 minutes walk to bukit bintang & jalan alor food street.
7-8 minutes walk to suria klcc.
- Alexandra (8/5): Fantastic -
- Jungsoon (10/5): Exceptional -
- Sassan (9/5): excellent house -
- Аnastasiia (8/5): Very good -
- Stephen (9/5): Superb -
- Anais (8/5): Very good -
- Wanda (8/5): Very good -
- Dayang (10/5): Exceptional -
- Nasya (10/5): good -
- Niranjan (9/5): Superb -
- Step (10/5): good -
- Azizi (9/5): Superb -
- Miao (3/5): Poor - location
- Rashed (10/5): Exceptional -
- Zelda (10/5): great value, nice apartment with nice view. - location walking distance to the klcc
- Muhammad (9/5): Great stay, definitely will come back. - Love the service, clean and comfortable property with great view. pool extra charges
- Syed (9/5): great stay at vortex - excellent location, easy yo access, we have enjoyed our trip parking is very narrow
- Alamin (10/5): perfect - near to klcc and bukit bintang
- Eui (8/5): Very good -
- Farah (10/5): clean, comfortable & near to klcc - i have stayed here last year, clean and comfortable place. host was efficient and check in was seamless, excellent location near klcc . highly recommended
- Cik (10/5): Nice place to stay - perfect stay , near city centre, pool & parking needs to pay .
- Roman (8/5): Very good -
- Alolpa51 (10/5): Exceptional -
- Chia (9/5): 在 Vortex 住得很愉快 - 空间很大,公寓漂亮又干净
- Ita (10/5): good -
- Ahmad (10/5): Exceptional -
- Daniel (9/5): Superb -
- Elisha (8/5): nice apartment & good location -
- Mark (10/5): Exceptional stay at Vortex suites KLCC by UNIQUE & Highly recommended - I recently stayed at Vortex Suites KLCC by UNIQUE and had an excellent experience.
The apartment was impeccably clean, well- furnished, and matched the description perfectly.
Its location was ideal, providing easy access to key attractions such as KLCC.
Staffs were professional and responsive, ensuring a smooth check-in and check-out process.
I highly recommend Vortex Suites KLCC by UNIQUE for its comfort, convenience, and exemplary service. I look forward to staying here again in the future
- Nur (10/5): very nice clean and high floor apartment - perfect view from the house, location is superb 👌
- Kirsten (9/5): Superb -
- Shreenidhi (9/5): All okay -
- Cl (10/5): The best apartment - The property was clean & comfortable. nice view & nice house the pool & parking need to pay
- Connie (10/5): excellent service - best location
- Puan (10/5): Exceptional -
- Puteri (10/5): Exceptional -
- Kabir (1/5): Bad -
- Leoniel (9/5): Superb -
- Yongseok (8/5): Very good -
- Belkacem (9/5): Superb -
- Takuma (10/5): Exceptional -
- Fujin (10/5): 非常友好的主人 Rajib 先生 -
- Afiqahnajwa (8/5): Very good -
- Chc (10/5): Pleasant and Nice - The host was very friendly and helpful. It was a breeze. I would definitely book this venue for future business trips.
- Ha (9/5): Superb -
- Alexander (10/5): my stay was good, would love to come back again - helpful staff, location, facilities, spacious, corridor no aicond, lift no ac
- Jan (10/5): thanks for having us property overall comfortable - location, wifi pool & gym extra cost
- Giulia (9/5): Superb -
- Sygah (9/5): nice & clean apartment - good location, easy access to city centre
- Prasad (4/5): Not value for money, disapointed - Location was good
Easy to get food
Easy to get grab
Bed was ok Air-condition was poor (almost not working at all in the master room)
Water pressure for toilet bidet poor
Property has aged very obviously
Swimming pool is not free, need to pay RM25 to use it
Parking is supper narrow!
- Cilla (10/5): Exceptional -
- Juan (9/5): Superb -
- Gabriela (9/5): Superb -
- Eleonora (3/5): Not suggested - Central position. We were forced to pay in cash before entering the room, by withdrawing cash (inclusing taxes for foreign withdrawal) from the ATM in the building. We then entered in the room, which was not as expected, with dirty sheets - including spiders- and curtains and less furnished than all the other hotels we have slept in during our trip to Malaysia. When we decided to leave the room after only one night (even if the amount for four nights was already paid), after the check out, Vortex Suites KLCC canceled our booking on Booking.com by stating that we never checked in to avoid the low feedback, which was unacceptable. The quality is much lower than the current vote given in the website.
- Juan (10/5): Exceptional -
- Meindert (9/5): good -
- Gonzalez (10/5): nice and clean -
- Meindert (6/5): No real effort to make it a wonderful stay. - Great location. Great shower. Everything a bit old and weary. Not great efforts to make it worth a stay. Seen better places. Paid pool. Even needed to pay seperate to use a ball.
- Theresa (8/5): Very good - Amazing view, great location, friendly "staff' Didn't realize that it was going to be a shared apartment with private bedrooms upon reservation. No channels available at TV.
- Qais (9/5): Superb -
- Ting (9/5): Superb -
- Hassan (10/5): Exceptional -
- Dmitrii (10/5): fantastic location & helpful staff -
- Marko (5/5): Passable -
- Sara (9/5): Superb -
- Mohammed (9/5): Superb -
- Susie (9/5): Superb -
- Akniet (10/5): Exceptional -
- Said (10/5): Exceptional -
- Lemson (8/5): Very good -
- Rajesh (7/5): Good - Location.. Very close to KL tower and Petronas towers.. Don't accept cards for payment, furniture in living room run down, no faucets for WCs, Need to wait down stairs for checkin and checkout till the attendant finds time to come.... third bedroom is too small and has no fan or AC.
- Weijung (9/5): Superb -
- Rebecca (10/5): Nice Apartment & super clean -
- Yuan (9/5): Superb -
- Rob (10/5): Exceptional -
Photos