Hyatt House Augusta Downtown

Location: 1268 Broad St, Augusta, Georgia, 30901, Augusta, US

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Instructions: It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.The front desk is staffed during limited hours.

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Express check-out
• Free WiFi
• Express check-in/check-out
• Wheelchair accessible
• Elevator
• Fitness facilities
• Free newspapers in lobby
• Front desk (limited hours)
• Express check-out
• Meeting rooms
• Smoke-free property
• Grocery/convenience store
• Wheelchair accessible parking
• Assistive listening devices available
• Braille or raised signage
• Snack bar/deli
• Self parking (surcharge)
• 24-hour fitness facilities
• Banquet hall
• Wheelchair-accessible van parking
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Visual alarms in hallways
• Handrails in stairways
• Well-lit path to entrance
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  1 King Bed and 1 Double Sofa Bed

  424 sq feet

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord, low-height counter and sink, doorbell and phone notification, wheelchair accessible, low-height electrical outlets in bathroom, bathroom grab bars, low-height door lock, visual fire alarm, phone accessibility kit, wheelchair-width doorways, vibrating pillow alarm, wheelchair-accessible bathroom vanity, accessible bathtub, low-height desk, low-height bed, low-height view port in door, height-adjusted amenities, and raised toilet seat

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Bathroom grab bars
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Vibrating pillow alarm
  • Wheelchair-width doorways

• Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

  1 King Bed

  778 sq feet

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Wheelchair-width doorways, bathroom emergency pull cord, height-adjusted amenities, low-height door lock, vibrating pillow alarm, low-height bed, bathroom grab bars, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, low-height electrical outlets in bathroom, low-height counter and sink, low-height view port in door, doorbell and phone notification, phone accessibility kit, raised toilet seat, visual fire alarm, and wheelchair accessible

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Bathroom grab bars
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathtub grab bar
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Vibrating pillow alarm
  • Wheelchair-width doorways

• Room, 1 King Bed

  1 King Bed

  310 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Sofa bed
  • Daily housekeeping
  • Designer toiletries
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

• Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

  1 Queen Bed

  753 sq feet

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

• Room, 1 King Bed, Accessible, Bathtub

  1 King Bed

  310 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Wheelchair-width doorways, bathroom emergency pull cord, height-adjusted amenities, low-height door lock, vibrating pillow alarm, low-height bed, bathroom grab bars, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, low-height electrical outlets in bathroom, low-height counter and sink, low-height view port in door, doorbell and phone notification, phone accessibility kit, raised toilet seat, visual fire alarm, and wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Bathroom grab bars
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathtub grab bar
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Vibrating pillow alarm
  • Wheelchair-width doorways

• Room, 1 King Bed, Accessible

  1 King Bed

  310 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord, low-height counter and sink, doorbell and phone notification, wheelchair accessible, low-height electrical outlets in bathroom, bathroom grab bars, low-height door lock, visual fire alarm, phone accessibility kit, wheelchair-width doorways, vibrating pillow alarm, wheelchair-accessible bathroom vanity, roll-in shower, low-height desk, low-height bed, low-height view port in door, height-adjusted amenities, and raised toilet seat

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Bathroom grab bars
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell/telephone notification
  • Vibrating pillow alarm
  • Wheelchair-width doorways

• Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

  1 King Bed and 1 Double Sofa Bed

  370 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Wheelchair-width doorways, bathroom emergency pull cord, height-adjusted amenities, low-height door lock, vibrating pillow alarm, low-height bed, bathroom grab bars, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, low-height electrical outlets in bathroom, low-height counter and sink, low-height view port in door, doorbell and phone notification, phone accessibility kit, raised toilet seat, visual fire alarm, and wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Bathroom grab bars
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Bathtub grab bar
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Vibrating pillow alarm
  • Wheelchair-width doorways

• Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  474 sq feet

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

• Studio Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  424 sq feet

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - 42-inch flat-screen TV

  Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or hydromassage showerhead

  Practical - Iron/ironing board and queen sofa bed

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Bathroom emergency pull cord

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Sofa bed
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Hydromassage showerhead
  • Bedsheets provided
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

Guest Reviews

• Damon (10/5): - This gem was an amazing experience! I enjoyed the location and services. Every staff member, my girlfriend and I crossed paths with were professional, friendly, and highly exceeded our expectations. The free continental breakfast was also top tier for me. The set up, the omelette bar, and various amount of meal options. Overall outstanding stay, with great amenities and accommodations.
• Eula D (8/5): - Good Breakfast! Majority of staff: 99 % conscious of on the JOB- Professionalism- good customer service 1 may have forgotten she was at work vs at home while watching early morning 2:30 AM TV show.
• Jessica (6/5): - room was clean but the walls are thin
• Jesse (10/5): Hyatt tradition like it used to be - The staff was engaged and friendly. I thought the breakfast bar was outstanding.
• Timothy (10/5): - Clean Room, conveniently located, super friendly staff! Great experience!
• Patrice (10/5): - Everyone was very nice and courteous. This was a Family Reunion stay for our visit. All the staff was very nice and knowledgeable about the area.
• Robyn (10/5): - Check in and out process was quick and everyone was very nice. The breakfast was great and had a lot of options. The rooftop bar and grill was my favorite part!
• Sandra (8/5): - I did not receive my bill when I check out on the 24 September 2025 and I haven’t seen one in my email. That’s the only problem I have.
• Peter (10/5): Good value hotel in excellent location - Easy and helpful check-in, nice large room and excellent breakfast.
• Dominique (6/5): - It’s okay, nothing more or less.
• todd (10/5): - Nice all around. Great bed to sleep on.
• Cameron (10/5): - Great hotel!
• Linda Marie (10/5): - Great location, easy parking, super clean rooms and friendly staff! What more could I say? ….Stay There!!!!!
• Cheyanne (10/5): - Great area and staff
• Chris (10/5): - The room was amazing. Only complaint is the bathroom door would not stay shut or lock
• Randy (10/5): - Thank you
• johnny (10/5): - Excellent!
• Gypsy (10/5): - Staff is amazing, hotel is amazing, restaurant is amazing. It’s the area when you come out of the parking garage that is a little shady. We will definitely stay again very soon.
• Harrece (10/5): - Great hotel private parking $7 a day
• emily (10/5): - It was amazing
• Richard (10/5): - Friendly staff good location close to places to eat clean rooms.
• Seth (2/5): - Smells like an outhouse in this place. I will never stay here again.
• Shannon (10/5): - Great room for the price you pay!
• Robert (10/5): - Nice place and good service. Excellent breakfast bar
• Sid (10/5): Last Minute Business Trip - I booked the room on a last minute business trip extension. They gave me a king suite with a full kitchen. The hotel is very convenient to downtown Augusta and walkable to many dining & shopping options.
• Nicole (10/5): - The two front desk
• Angela (8/5): - Friendly staff. Clean facility. Parking was easy.
• Sheketa (8/5): - Everything was great but I requested for my room to be cleaned and the housekeeping didn't clean my room
• Stacy A (10/5): - Good
• zoey (10/5): - Everything was amazing. Friendly staff and check in was a breeze. Property was very clean and parking garage was convenient.
• Adrienne (10/5): - Nice hotel
• Gaston (10/5): - The location was great, parking was very easy. The process of check in and check out very fast. Breakfast food was excellent. The room was very spacious and the bathroom very clean. If I need to come to this town again, I will definitely stay here.
• Suresh (10/5): - The facility was centrally located in downtown and in the street with all the restaurants. The breakfast options were good.
• Kathy (8/5): - Nice variety of buffet style breakfast. Even offered smoked salmon. Bar selection and after hour food menu did not offer a good selection and were over priced.
• LATANYA (10/5): - Nice
• Recardo (10/5): - The property was Nice located in downtown area convenience for walking, the only thing I didn't like is you had to pay for parking in the Hotel's parking Garage I believe if you have gest at your hotel you shouldn't charge them to park there!
• Carol (10/5): - It's a lovely room the amenities were nice and it was clean and comfortable
• Kevin (10/5): - Great service and hotel room was comfy
• Margie (10/5): - Good
• Kebokile (6/5): - The space is under construction and renovation
• kelly (6/5): - The property is a bit worn down, but the room was clean. Their use and choice of air freshener is unfortunate. as soon as I walked into the room my eyes watered and I stuffed right up.
• Stephen (8/5): Nice hotel overall - I loved the hotel overall and found the location convenient but felt like it was overpriced for the area. There are many abandoned buildings as well as a few homeless sleeping in doorways. I didn’t feel unsafe but did question why I paid a premium for the location after getting there.
• Randeen (10/5): - Great place to stay!!!
• Janice (10/5): - It has a southern feel and welcoming atmosphere about it and the staff is very friendly the place is amazing I stay every year during the 4th of July.
• SANDRA (10/5): - Staff is always amazing
• Tiffany (10/5): - This property was near everything downtown, and really cool places to eat. We ate at a sushi place called Sole, and also a pizza joint that were unique and delicious. The staff were very helpful and friendly with questions and suggested places to go.
• jeffrey j. (8/5): - Helpful and friendly staff, the lobby was small and underwhelming. The rooftop bar/restaurant was nice. Not many snacks available for purchase (when the restaurant is not open). The room was a little small considering the price. The exercise room is 24 hours and has excellent equipment. The building is relatively new, however is showing sings of wear and tear. Overall it was a nice experience and I would consider staying there again, however I thought there would be more of a "wow" factor to this hotel.
• Carmella (10/5): - I liked everything. It was beautiful
• Jay (10/5): - Great staff!
• Shayla (10/5): - I always love staying at the Hyatt! I love the spacious suites, very quiet and easy parking in the parking deck. There’s always plenty of parking and i like how I can park close to the lobby entrance. The property is also very secure. You need to use your room key to access the floors. And the gym is nice too and has all the equipment I need. I love that check out is at noon instead of 11am. And lastly, with it being downtown off Broad Street you can quickly get to North Augusta, Washington Road, South Augusta and the interstates. Always an enjoyable stay when I stay at the Hyatt!
• jamar (10/5): - Staff was great and quick
• Michael (10/5): - Very comfortable hotel. Front desk staff very friendly and helpful
• teri (10/5): - Downtown was right there within walking distance of everything
• Vanessa (10/5): - Friendly staff
• Gary (10/5): - Great hotel to stay when attending an Augusta Greenjackets baseball game. Walkable to save long lines to park. Great room and tasty breakfast.
• Israel (10/5): - My stay was comfortable, very peaceful wonderful service didn't get a chance to enjoy the rooftop lounge/ restaurant due to rain but I still enjoyed my stay and will visit soon again
• Natasha (10/5): - We had a good overall experience from top to bottom. Thanks once more to everyone and we will see you again on the rooftop soon!
• Natasha (10/5): - We had a good overall experience from top to bottom. Thanks again to everyone and we will see you again on the rooftop soon!
• Joseph (10/5): - I had a very nice experience with staff, and the location was very close to shops and entertainment. I mustn't forget the breakfast menu was delicious as well. I would encourage travelers in the area to stop in.
• Heather (8/5): - I checked in shortly after midnight and went straight to my room. I was using the bathroom and the phone started ringing so I went to it but then it stopped, not sure who it was or why I would have a call so late as it didn’t ring again until I was in the bathroom the next morning when it happened again. By the time I got to the phone, it quit ringing again so it was kind of annoying. Another thing, I could hear some other room’s tv throughout the night so it was difficult to sleep. Other than that, the room was nice and spacious. Kitchen frig only semi-cooled my drink.
• Deborah (10/5): - Our room was comfortable, spacious, and very clean. The staff we met throughout our stay were friendly and helpful.
• Leanne (10/5): - Great stay in downtown Augusta. Close to plenty of restaurants and shops. Love the Hyatt House
• Denika (10/5): -
• Betty (10/5): - Polite staff. Lovely room.
• Shuanta (10/5): - The staff was friendly and accommodating. My room was very clean. I slept comfortably.
• Latoya (10/5): - This is my favorite hotel to stay in.
• Timothy (10/5): - Very hospitable staff. Accommodations were very good. Breakfast was fantastic, thebsmimed salmon is a must try. The one thing id suggest is adding a few electric vehicle chargers.
• Kathleen (8/5): Nice stay as part of a longer trip - The staff at this hotel are all terrific. Everyone we encountered was friendly, professional and wantibg to make your stay perfect. Our room was comfortable and clean. It was nice to stay downtown and have a chance to see that part of Augusta. It's clearly in need of some investment, but has great potential and some small busi esses are making their case for a revitalized downtown.
• Antoinette (10/5): Excellent - My trip was amazing I was in town for a concert. My room was nice and clean and comfortable with a kitchenette and Michel’le was a few rooms down from us and we got to meet her before the concert and the ladies of Changing Faces stayed there as well. Overall I would definitely recommend staying at Hyatt House. It was very secure and the candy at check in desk is delicious too. We also had a nice view and we were on the fifth floor.
• Earnest (10/5): - Very nice and courteous staff, awesome
• Verified traveler (6/5): Not what it was a year ago - Used to be nicer, the elevator requires a key and that’s lame for Augusta. Front door opens so slow you almost walk into it.
• Robert (4/5): - Room temperature unable to get below 76 degrees The property did discount my room so I would go back.
• KOICHI (4/5): - my room had a connection door. it was not comfortable because noises came throw from the door..
• Kimberly (10/5): Great stay! - From the room to the bar everything was outstanding ! The roof top bar was amazing ! The room was large and roomy ! Alexis was a great bartender a lot of knowledge ! Great personality! The other bartender was awesome as well I just forgot her name . Front desk was outstanding but again forgot her name ! Great location! Breakfast was super good! I will return!
• MICHAEL (8/5): - was generally nice place to stay, i walked to probate court in the am, not a nice neighborhood! nice room kind staff very good breakfast.
• Bradford (10/5): - Wonderful stay.
• Lauren (10/5): - .
• Rose (10/5): - Great stay, room super clean. Beds were a little to firm for me. My husband had no trouble with the firmness of the bed.
• Charnelle (10/5): - Always a wonderful stay
• Kirk (10/5): - Staff was very polite, rooms were clean and easy to get to downtown.
• Ali (2/5): - Worse hotel I have ever stayed
• Katie (10/5): - Went Post-Helene. Staff was very friendly and the rooms are a great size! We enjoyed our stay! Rooftop Bar/ Restaurant was a plus!! Loved the local coffee shop as well.
• Stephen (6/5): Worst they have done - Wrong room assigned after they changed it at check in Room was dirty with moldy almonds on the floor Hotel is normally top notch and always clean. Maybe just a bad day for them but it was Definatley bad this time Normally much better
• Jordan (6/5): Very thin walls - The staff were nice and professional. A major drawback is that the walls were very thin. I could clearly hear the TV and phone calls in a room next to me, as well as someone coughing and vomiting in the room on the other side of me. I’ve not had this much audibility in any hotel stay prior to my stay here.
• Keturah (6/5): - Hotel was okay. Beds were hard and sheets were scratchy. No internet TV.
• Sherry E (10/5): - Incredibly friendly and helpful staff. Very comfortable and clean room. Breakfast was also really good with lots of variety.
• Scott (10/5): - Easy check-in with competent staff. Based on appearance, this is a seemingly new/newly renovated property. Very clean and comfortable room, decent gym. Breakfast was the only downside, food was ok at best.
• Beth (10/5): Great hotel and staff!! - The hotel is beautiful!! Services were excellent. Everything was wonderful.
• George (10/5): - The hotel is conveniently located and has great amenities such as breakfast and a rooftop bar. Everyone who works there is friendly. We always enjoy our stay at this property.
• Shanissa (10/5): - To walk in and see a smiling face such as David was refreshing! His energy exudes that he loves him job. Excellent customer service! With that said…..the TVs need to be upgraded. It was very disappointing that the tv’s are old and I could not watch Netflix, HULU, etc. Also the heat and air system is pretty loud when it kicks on, which kept me awake most of the night.
• teri (10/5): - Very nice
• patricia (10/5): - Everyone was very nice, the omlet was super good. Only problem the card i held reservation was charged not the one I gave them and asked it to be used the night we got there. The lady at the desk when i check in Wednesday night said it wouldn't charge my debit but it did. The super nuce lady at checkout was supposed to see about getting us refunded from debit and put on charge card. Need help still no refund.
• Christina (4/5): - No bodywash snd the sink didnt drain snd the overall upkeep was bare minimum
• Adam (10/5): - Great hotel
• Henry (10/5): - Highly Recommend
• Christopher (10/5): - Really enjoyed everything. Looking forward to coming back real soon.
• Joanna (4/5): - Rented at the roof top for the roof top view just for it to be closed and also questioned by management because she assumed I was throwing a party because of my serving trays I was bringing into the building. Advised me my stay was only for resting which made me feel uncomfortable.
• Elizabeth (6/5): - No house keeping service during our stay and we were not notified
• Shakena (2/5): - I’ve been trying to cancel this reservation since yesterday.
• William (10/5): - The complementary breakfast is delicious

Photos