Hotel Gayser
Location: CENTRO HISTÓRICO CALLE 43 POR 38 Y 40, Valladolid, mx
Star Rating: 8.1 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Hotel Gayser, located in Valladolid, offers elegant rooms with air conditioning, a seating area, and a flat-screen TV. Enjoy the comfort of high-quality bed linen and towels during your stay.
Convenient Amenities
Relax on the terrace, benefit from the 24-hour front desk service, and stay connected with complimentary WiFi throughout the property. The hotel ensures a hassle-free experience with free toiletries, a shower, and cable channels in each room.
Ideal Location
Situated just 45 km from Chichen Itza and 152 km from Cancún International Airport, Hotel Gayser is the perfect choice for travelers looking to explore the area. Book now for a memorable stay in Valladolid.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Process in place to check health of guests
- Access to health care professionals
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Superior Room, 2 Double Beds, Non Smoking
2 Double Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Private bathroom
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Lever door handles
-
Comfort Double Room, 1 King Bed
1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Private bathroom
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Lever door handles
-
Deluxe Family Room
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Socket near the bed
- Key access
-
Deluxe Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Socket near the bed
- Key access
Guest Reviews
- Janis (9/5): -
- Tania (8/5): - Sono più punti a favore che a sfavore. Lo staff accogliente e disponibile. La pulizia. La stanza era comoda e ben arredata. Bella doccia spaziosa. Se non fosse stato per il rumore della strada, la mia valutazione sarebbe stata 10 Il rumore della strada l'unica pecca
- Abigail (10/5): Confortable - La habitación de buen espacio, el personal atento, muy limpio el lugar que las habitaciones dan a la calle y al ser un acceso a la plaza principal si hay un poco de ruido.
- CAYETANA (7/5): -
- Emily (9/5): - Ho adorato il piccolo buffet con acqua e caffè gratis a tutte le ore. Una gentilezza non scontata. Consiglio di cambiare gli infissi, entra troppo caldo e decisamente troppo troppo rumore
- Thomas Capelle (10/5): -
- KimTeoh PCP (9/5): -
- veronique (10/5): - Très bien situé
Literie confortable
- Gerardo (10/5): - The staff was remarkably supportive and kind. Nothing was bad
- Melchor (10/5): -
- patrice (9/5): - Tout
- Woodhead (7/5): - It was surrounded by busy streets could be noisey
- Frohlich (10/5): -
- Sebastien (7/5): - Hotel à 2 pas de la place centrale. Possibilité de se garer dans la rue à côté.
- Sébastien (8/5): Super emplacement pour visiter Valladolid et s'imprégner de son ambiance - L’emplacement, à deux pas de la place principale, était parfait pour nous. L’hôtel est simple mais plein de charme. La proximité de la rue ne nous a pas empêchés de bien dormir, malgré nos craintes. le petit déjeuner est vraiment très(trop) basique, composé uniquement de tranches de pain de mi à faire griller, quelques petite confitures industrielles et des fruits pas toujours très mûrs.
- Leonardo (8/5): -
- Mar (9/5): - El hotel con buenas prestaciones. Limpio, sábanas y toallas blancas. El desayuno continental, básico pero lo que es lo que trae el continental. No me pareció correcta la atención de bienvenida. El personal masculino de turno poco cordial y empático. Los funcionarios de los siguientes turnos ( una señorita , y un muchacho del turno noche ) muy buen trato. Es importante recibir bien a los viajeros porque vienen de un largo viaje.
- Garcia (9/5): -
- senio (8/5): -
- ALEJANDRO (8/5): - La atención del personal El desayuno muy pobre y el colchón
- Ix vivas (8/5): -
- sarah (6/5): -
- Sandra (10/5): - Las instalaciones y la ubicación
- Carmen Amalia (8/5): - La ubicación, un hotel pequeño pero agradable. Que no acepten tarjetas para el pago de la estancia.
- Cristina (9/5): -
- Sofia (10/5): -
- Guido (3/5): -
- Jorge (9/5): Muy bien - Todo bastante bien y cercano La falta de estacionamiento.
- Carmen Amalia (6/5): - La ubicación muy cerca de la plaza principal, y de un cenote. Que no acepten pago con tarjeta, nuestra habitación estaba al nivel de calle,
- caroline (9/5): Un emplacement idéale pour tout cenote et centre ville !! 🤩 -
- RODRIGO (9/5): - Una excelente ubicación si pretendes ir a conocer y salir del hotel No tiene bebidas frías
- Joep (6/5): - Goede locatie en prima prijs/kwaliteit Erg slecht / karig ontbijt, enkel wat los fruit en brood met jam. Verder geen ander beleg…
- Rafael (7/5): Não é boutique. - Ambiente confortável e limpo, tudo em bom estado. Localização ótima para fazer tudo a pé na cidade. O barulho da rua atrapalha um pouco o sono, a partir das 6h30. O café da manhã é muito simples e não tem proteína, e só começa as 8h.
- Quim (8/5): -
- Garrido (8/5): - L’obicació El tracte amb el client.
Molt cordials però al mateix temps molt antipatics, no sabien res de res.
- Marjolein (6/5): Prima - Prima hotel , goede locatie Verwacht niet veel van het ontbijt
- Guest (8/5): Acogedor, WiFi inestable - Habitación cómoda, bonito, estilo boutique por lo tanto es muy acogedor. WiFi muy inestable, camas pequeñas, muy poca variedad de alimentos al desayuno (fruta, pan y café)
- Yann (7/5): -
- Verónica (8/5): -
- Graciela (8/5): -
- jeremy (7/5): En famille nous y avons trouvé notre compte - Très bel hôtel avec un emplacement sympa
Prix / qualité raisonnable
Pti dej basique mais remplit son rôle Rien de particulier
- sandra (10/5): - Muy limpia y muy colonial , muy cerca de todo
- Deira (10/5): - This was one of the nicest hotels we have stayed in Valladolid. For sure will be back. The continental Breakfast is a Bomb!!
- Beatriz (9/5): -
- Jessica (10/5): - Muy agradable
- claudia (6/5): - Posizione molto centrale Non accettavano pos
Colazione non disponibile (ci hanno fatto sconto)
- Cristina (7/5): - La ubicación y la habitación aunque algo antigua tenía su toque El “desayuno” es muy básico y sin cambios.
- BERRONES (3/5): -
- Dante (10/5): - Excelente servicio
- José (8/5): - .
- Filippo (7/5): - Posizione vicino al centro cittadino, camera pulita. Mancanza nella camera del frigorifero, della cassaforte e della asciugacapelli. La colazione era scarsissima.
- Floribel Clotilde (10/5): - Todo, no es la primera vez que nos hospedamos aquí y seguimos regresando. Está a la mano de todo y el hotel está súper bien en instalaciones y atención.
- Marco Antonio (8/5): - Centrico
- Arturo (10/5): - Ubicación y limpieza
- VERONICA (6/5): - Cuando llegamos había varias cucarachas de diferentes tamaños unas vivas y otras muertas.
El agua de lavabo de manos de la habitación se sale por la base de las llaves y se moja todo el mueble del baño.
La televisión no la pudimos ver porque no se ven los canales. Al parecer el internet no funciona en la televisión.
En general bien, aunque no nos sirvieron nuestra fruta.
Nadie nos atendió, nadie nos despidió, solo dejaron que nos sirviéramos solos nuestro desayuno.
El ventilador de la habitación 206, está muy flojo pareciera que se va a caer mejor lo apagué.
- Ivonne (6/5): - The hotel is beautiful, the service is terrible. They don't care anything.
- Ivonne (10/5): - Buena ubicación, pésimo servicio, limpieza e instalaciones
- Mario (10/5): - Es un lugar tranquilo y con muy fácil accesibilidad, excelente limpieza y atención por parte del personal.
- erika (6/5): - Todo bien solo que no hay baños más que el de la habitación no hay estacionamiento y ruido
- francisca (10/5): Agradecida !. - Excelente en todos los aspectos, su personal, comodidad, limpieza, tranquilidad, ubicación, precio . Gracias !.
- Alan (8/5): Nice little hotel in great location. - location nothing. all good.
- Ketty (8/5): - Petit hôtel très bien placé, propre et service soigné. Facilité de stationnement dans la rue, récéption 24/7 très pratique.
- David (8/5): - Todo bien, salvo que las habitaciones con cama king size dan a la zona comun de desayuno y no tiene baño en su lobby
- Helena (4/5): Disappointing - Pros:
- sturdy furniture, the AC worked and my room was ready early.
- well located Cons:
- very basic room, not quite “boutique”. More like private hostel room.
- I stayed one night but couldn’t have stayed longer and I wouldn’t recommend unless you’re 100% looking for basic. See why below
- Not sure if there’s rooms upstairs or just the staff’s office but I was in room 2 and right on the street: very noisy, people can see you and knock on the window from the sidewalk… so I chose to close my curtains (and forgo natural light).
- There is no mini fridge which is strange with the type of weather in the city.
- the wifi was extremely slow. I could barely load images on google. Luckily I had my own phone with data, but impossible to work
- My bedsheets were smaller than the mattress… and they felt like they had a bit of sand on them.
- Breakfast was very basic.
I don’t watch TV so can’t comment on that.
- Antonio Vidal (10/5): - Todo bien
- David (10/5): - Bien
- Randall (8/5): Great affordable hotel near centro - The hotel was clean & comfortable, close to town center & bus station. My only complaint is the street noise.
- Diana alheli (10/5): Excelente servicio - Nuestra estancia fue de 1 día, sin embargo el trato es muy amable y estuvieron al pendiente de nuestra llegada. Reserve con tarjeta de crédito para pagar en el lugar, sin embargo me dijeron que no se pudo hacer el cobro porque se rechazo el pago, tuvimos q pagar en efectivo. De ahí en fuera todo excelente. Las habitaciones cómodas, con a/a y todos los servicios con los que reservamos.
- Carlos (9/5): Superb - Great location. Super clean. Nice remodeled traditional townhouse with a beautiful patio. The breakfast is maybe too basic (only toast with jam and some fruit) and not always on time (even though it starts at 8am). Other than that it was a great and comfortable place to stay while visiting Valladolid
- Sandra (10/5): - the service amd clean
- Claudia (10/5): - Me gusto
- Wendy L (8/5): Well worth the money. - The hotel was clean and well located. The beds were comfy but I found the pillows a bit too thick. The staff was friendly.
- Mary (10/5): Lovely small hotel with nice rooms. - Great Location.
- PATY (10/5): - Mucho ruido en la calle y noche madrugada de lo demás muy bien
- Johnatan Gabriel (10/5): - Todo ok
- Cilia (10/5): - Esta muy bonito, tranquilo, céntrico
- Erwin (8/5): Nice stay with great location - The hotel is located near the central park and perfect! Also the hotel is very clean with friendly staff! We stayed there for 3 nights and we were very happy with it. The breakfast is included but as also shown in other reviews, don’t expect to much of it
- Lauren (3/5): Beware of your belongings - Location is nice I thought this location was great until I left. I discovered that I was missing $100 USD. I check my passport once I get to my new destination, and some of my money is missing. I also think I was charged outside of what was agreed upon on booking.com. I don’t think I’d stay here again or recommend it.
- Angeli (9/5): A good short stay at Hotel Gayser - Great location close to the Grand Plaza and restaurants.
Staff are friendly and helpful with our questions. Breakfast could be improved and we found the mattress a bit hard.
- Sokvinder (7/5): Good - Location. Great 10 walk to center and 15 minutes to ADO bus terminal The musky smell in the room, uncomfortable beds, and flood of water after shower.
- Rasa (9/5): Lovely place to stay in Valladolid - The room was spacious and super clean, really good value for money. It was better than I expected. Plus there is a lovely restaurant called Nena Nena like 30sec walk from the hotel, great if you just want to grab a quick bite. I didn’t have breakfast or coffee in the hotel so don’t have anything to say about that. Nothing. Everything was great!
- issac (6/5): Almost perfect but breakfast is sad - Location is excellent. The style and decour are beautiful and the service top notch. The breakfast is sad: only fruit and white bread with jam or butter.
- Phoebe (7/5): Good -
- Matija (8/5): Very good -
- Jorge (5/5): Nice but a tad expensive. - Very well located, the installations and decor were nice a bit too much noisy for my taste, maybe they gave us the worst room. Also sheets are to stiff, sandpapery
- Arif (8/5): - A nice small hotel located just a walk away from center of the city.
- Danny (8/5): CASH ONLY ACCEPTED HERE!!! - Great location to the center. Bring cash as they DO NOT ACCEPT CREDIT CARDS!!! WE HAD TO FIND AN ATM AFTER TRAVELING ALL DAY. THEY TELL EVERYONE THE CREDIT CARD MACHINES ARE NOT WORKING?
Breakfast was meagre
Room was very clean.
- Bhabika (8/5): - Breakfast was super basic.
Other than that just loved the location and my room.
- Filipe_ferreira (8/5): Very good -
- Tomas (7/5): Good -
- Nino Ace (10/5): - Centrally located. Very close to city center with lots of dining and shopping options. Also very close to a cenote which is a major plus. Wi-fi was fast. Breakfast was basic- toast, butter, jam, fruits, coffee and tea. Does not accept cards for payments so bring cash.
- Karla (9/5): Superb -
- NEREYDA (6/5): - The worst bed ever you could fill every single spring on the mattress. Location was great and very clean, parking is on the street.
- Verified traveler (10/5): - Great location and value for money. Easy free street parking
- Pavlína (8/5): Very good -
- Alberto (10/5): - Good service
- Shelly (10/5): - The property was extremely clean and we were able to check in early. Parking on the street was easy to find, the location is perfect for exploring on foot and there was a simple breakfast at 8am to start the day. Excellent value for the price!
- Xavier (6/5): - Beautiful place but lack of maintenance.
Taps not flowing properly, dead lightbulbs.
Lack of lighting, very average overall
When checking-in, the staff was amarateurish, wanted my friends to pay for extra people.
Information on expedia about check in was wrong.
Average breakfast, water dispenser was dispensing hot water
- Sergio (10/5): - Hotel a couple of blocks from the park great location.
- Jorge (5/5): Close to the main square, noisy nights - Location and cleanness, spotless Breakfast was very basic.
This hotel is noisy, lots of traffic passing by and thin paper walls.
Photos