The Ray Hotel and Studios

Name: The Ray Hotel and Studios
Address: Ain Saadeh, Mar Roukoz Street, Lebanon, Beirut, lb

Location: Ain Saadeh, Mar Roukoz Street, Lebanon, Beirut, lb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation: The Ray Hotel and Studios in Beirut offers air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom.

Fantastic Facilities: Guests can enjoy a fitness center, free private parking, a garden, and a shared lounge. The hotel also features a terrace, restaurant, bar, and a children's playground.

Convenient Location: Located just 8.6 km from Gemayzeh Street and within close proximity to Pigeon Rock and Jeita Grotto, The Ray Hotel and Studios is the perfect choice for your stay in Beirut.

To experience luxury and convenience in Beirut, book your stay at The Ray Hotel and Studios now!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Baby safety gates
Lower bathroom sink
Infinity pool
Outdoor furniture
Coffee Shop on site
Fence around pool
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Playground on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Swimming nearby
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Standard Double Room

This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, executive lounge access as well as an inner courtyard view. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
Double Room with Terrace

Guests will have a special experience as this double room features a pool with a view. Meals can be prepared in the kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
Executive Suite

This suite features a pool with a view. Boasting a private entrance, this air-conditioned suite features a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a bath. The kitchenette has a refrigerator, kitchenware and a microwave. The suite features a tea and coffee maker, executive lounge access, a seating area, a flat-screen TV with streaming services, as well as sea views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
Deluxe Room, 1 Queen Bed, Patio, Partial Sea View

1 Queen Bed
236-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio with partial sea views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Furnished balcony or patio
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Location - ground floor
Deluxe Room, 1 Queen Bed, Kitchenette, Partial Sea View

1 Queen Bed
236-sq-foot room with partial sea views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
Executive Room, 1 King Bed, Sea View

1 King Bed
452-sq-foot room with sea views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
Junior Studio Suite, 1 King Bed, Sea View

1 King Bed
377-sq-foot room, located on the top floor, sea views

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Location - top floor
Deluxe Double Room (2 Adults + 1 Child)

The pool with a view is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, executive lounge access as well as sea views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
Junior Suite

This suite features a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchenette features a refrigerator, kitchenware and a microwave. The suite provides a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as sea views. The unit offers 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
Junior Suite with Terrace

This suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchenette, which is equipped with a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Mostafa (5/5): - very bad internet connection
Jean (9/5): -
anwar (10/5): -
Maher (10/5): -
Ryan (7/5): -
Letfallah (9/5): -
Raffoul (7/5): -
Mohammad (10/5): -
Saleh (7/5): -
Ahmed (1/5): - الفندق بعيد عن بيروت تقريباً 35 دقيقة فوق الجبل الغرف صغيرة لا توجد خدمة صف سيارة
Albert (9/5): -
Mario (4/5): Disappointed - Stuff is nice and helpful Location is nice Rooms extremely small Overpriced for what they offer No value for money Dirty Lack of basic hotel services (ex: no dental kit) They promote high speed internet (the internet barely works) I found underwear from the previous tenant!!
Anitta (9/5): -
Rafa (6/5): -
Seyed Ahmad (6/5): -
Edris (7/5): -
Herbert (8/5): - Quase tudo!!! Wi-Fi não funcionava na acomodação.
Elie (10/5): A hotel with stunning views and a friendly staff that made the stay extra enjoyable -
Nicole (6/5): -
Tony (8/5): -
Zainab (7/5): -
sultan (8/5): Staff 10/10 - Great friendly staff .. very helpful good rooms with nice big pool It’s far from every where but u can drive or use taxi No any shops around it
Sherif (10/5): Beautiful hotel and comfortable stay - Excellent hotel, very comfortable and perfect service!
Richard (4/5): Bad review? It happens. - Clean The shower water pressure was so high the shower head hose burst while my wife was showering. The water jet hit her in the eye, making it red and hurt. Had to get it checked at a pharmacy as it was late. The morning reception staff just shrugged it off and I quote “we apologise but it happens, hope to see you next time”. We’re never stepping foot in this place again. If they valued a guest and were genuine about building relationships for us to return, then at the very least they would’ve offered a symbolic compensation.
Elias (9/5): Superb -
antoine (4/5): - Cheap
Dory (9/5): Superb -
Sam (10/5): Exceptional -
Sebaaly (8/5): Very good -
Sophie (6/5): Pleasant - The staffs are lovely people❤️
Taline (10/5): Exceptional -
Mohamed (8/5): Very good -
Majd (9/5): Superb - The location is perfect, right outside the city but still close enough to get to downtown in 20 min-ish. An amazing mountain location. Fantastic pool setting great view especially in the evening.
Ali (8/5): A Gem for nature lovers in Beirut - The view was amazing, lush green and cool breeze , the staff are friendly and we got a free upgrade Requesting additional water was chargeable
Ibrahim (8/5): - Staff were friendly and helpful. View is nice.
Michel (10/5): Exceptional -
Michel (8/5): Very good -
Zouheir (8/5): Very good -
Joseph (7/5): Good -
Bassem (8/5): Very good -
Saiid (9/5): Superb -
Loay (10/5): Exceptional -
Fatma (8/5): Fabulous - Everything 😍
Madyson (4/5): - Very few staff members were helpful. Often giving incorrect change, stating incorrect prices of food on the menu, overcharging, etc. The first room we were put in was not at all what was shown on the booking and we had to ask twice to change rooms. AC in room only works part of the time and you have to get up in the night to turn it on again and again. Hotel states it has a free breakfast buffet but it was only available two of the days we stayed (we were there for a week). Restaurant is not good, often out of many things. It’s an issue to get a plastic cup or a takeaway container, even though they have them, they didn’t want to provide them to us. More than once did the restaurant charge us incorrectly as well as gave incorrect change. It became to the point where it seemed like a scam. The pool is open to the public so it’s often crowded and it’s only open until 6 pm which was really disappointing.
Farah (8/5): Very good - Nice place and nice staff
Kwehbe (10/5): Exceptional -
Michelle (6/5): - This is a nice hotel but it seems to be on a budget that is passed on to the customer. There are only the basics and sometimes those are limited or missing (ie toilet paper, towels etc). If you ask they will bring it but you always have to ask. Our reservation included a breakfast buffet but that was discontinued.We were often overcharged for items in the restaurant and if you want a good glass of wine that won’t happen. They were often “out off things”. I do believe it is a product of the lack of tourism due to the war. That being said the pool facilities are beautiful.
Nizar (8/5): Very good -
Hassan (10/5): Exceptional -
Elie (8/5): Very good -
Joe (8/5): Very good -
Ramona (5/5): Passable -
Sarah (10/5): Exceptional -
Labib (10/5): - Very nice staff and a very clean place
Ufuah (9/5): Superb -
Julio (10/5): Exceptional -
Abdelrahman (10/5): Exceptional -
Sweidy (9/5): Superb - Big room! Clean and tidy. Construction noises in the morning
Barua (10/5): Exceptional -
Klaws (7/5): Good location, need some enhancements in services - The cleanliness and comfortability was good, and the staff were nice and helpful. The bed duvet was small considering a king size bed, and the service was slow as we had to call for service 2-3 times to get things done
Christelle (1/5): Bad -
Christelle (5/5): Passable -
Michel (9/5): Superb -
Naji (10/5): Exceptional -
Ali (6/5): Pleasant -
Rabih (9/5): The staff were great. The view was great too. Location is great too. - Location, swimming pool. The curvy roads to get to it
Wissam (5/5): Passable -
Kalle (8/5): Very good -
Houda (10/5): Exceptional -
Mengze (10/5): Exceptional -
Najia (9/5): Superb -
Mohamad (7/5): Good - Receptionist was very helpful and pleasant breakfast was OK in variety and average quality. Any order outside the displayed buffet was an enormous task Breakfast experience as a whole wasn't great! They need to update Google maps for their location
Anonymous (8/5): Great -
Anonymous (4/5): Disappointing - I paid for junior suite and found out the toilet is very small. Most of the food on menu are not available, the pool service and patio service was unavailable. It’s a bit far from city if you are looking to move around.
Gaurav (4/5): NO COMMENTS - NOTHING DIDNT LIKE THE ROOM. THE BATHROOM. JUST NOT FOR ME
Dalia (10/5): Exceptional -
Wasim (1/5): Not nice at all - The reception people was unproductive at all + the room was very small + the AC was not working
Henry (9/5): I enjoyed my stay , got value for my money. If you looking for an away vacation far from the busy Beirut city, then this - It’s in a serene environment away from the city center. The pool is great, the rooms are great, beautiful environment Not close to the city
Adebanke (3/5): Terrible - The cleanest They are not accommodating at all. I will never recommend it for an African person
Bassil (10/5): Exceptional -
Hassan (10/5): - Great
Monique (7/5): Pleasant - Rooms clean and spacious Gym was good Staff were very pleasant Pools were bit dirty…especially toilet area Kids play area equipment broken Breakfast was monotonous
Charles (9/5): Beautiful room, gym, terrace & pool. Caution: employees may ask extra cash for coffee at breakfast. - I liked the room decor and the facilities such as coffee making and microwave. Although I have booked sea view rooms as shown in description of Booking.com, none of them fulfilled that requirement. The reason being that the hotel meant that the rooms are on the side where the sea is but not necessarily having a sea view. I think this is misleading, especially because I paid extra to get them. Moreover, during breakfast there was no coffee or hot drinks around. When I ordered them, I was asked to pay extra in cash on the first 3 days (1 dollar for each coffee or water bottle). On the last day, another person in charge of breakfast area did not ask for case and he informed me that coffee was included with breakfast free!!! I guess I was tricked. There is no public transport in the area and you can't walk much as it is a bit secluded, hilly and unsafe for pedestrians.
Michel (5/5): A fair stay in the mountains - We stayed at the hotel for one night only. The location of the hotel is beautiful if you are planning to disconnect and have a small break from the city. The staff were very helpful and made sure our stay is as comfortable as possible. The hotel is far away from the city which might be an issue for long stays. Our stay included breakfast, and what was offered in the breakfast buffet is not up to standards. The waiter asked us if we would like coffee, and before leaving the breakfast area, he asked us to pay for it as it is not included in the total price of the stay! Never faced this in any other hotel.
Naim (10/5): Exceptional -
Ibrahim (9/5): Superb - I want to thank Mr Marwan the manager of the hotel and Mr Antoine the head of waiters for their professionalism , dedication and the best customer services they showed u. And not to forget Eddie the barman at the pool he is fantastic . The hotel itself is cosy , beautiful , excellent location and has all what you need . One area I would like to highlight is the breakfast selection of food , I understand it’s Lebanese theme however some more choices for example :selection of bread will make a difference.
Nada (9/5): great convenient place to stay near Sabtieh, ain saadeh area - greta hotel to stay in especially if visiting family in the area. Convenient, clean, very well managed with great amenities. Love the gym and pool. food at the restaurant could be a bit better.
Elio (6/5): Pleasant -
Charlotte (8/5): Very good -
Shaker (8/5): Very good -
Nour (3/5): Not recommended, they have to really work on their customer service. - The location and their pool The pillows and mattress were uncomfortable. Every time you ask for something, it will take forever to be served/handled because of their poor customer service. Additionally, if you inquire about anything after 10:00 PM, they inform you that they are out of service and that you must wait till the following day to be served. One night my sister requested a water bottle to prepare milk for her baby and the receptionist informed her that there are no water bottles available. Eventually, they gave her a bottle, but wouldn't let her have it unless she paid $1. Additionally, you will be charged if you order coffee or Nescafe during breakfast..
E.dirani (9/5): Superb -
Ziad (1/5): I will not recomended we had a bad experience - I didn’t like it and not recomended Not clean, poor service, poor staff, poor management
De (10/5): Exceptional -
Demilade (9/5): Superb -
Ahmed (10/5): Exceptional -
Omar (8/5): Very good -
Mohammad (8/5): Perfect - Location Shatafa and Quilts are not new enough
Kalle (10/5): Exceptional -
Firas (10/5): Exceptional - Just super. Nothing else.