Ocean Dream 1 Bedroom Condo

Location: Km. 9.5 Blvd. Kukulcan Zona Hotelera, Cancun, QROO, 77500, Cancun, MX

Star Rating: 3 Stars

Property Type: Condos

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Guests are required to contact this property by WhatsApp 30 minutes prior to arrival to arrange check-in.

Amenities & Facilities

• Boat tours nearby
• Express check-out
• Parasailing nearby
• Terrace
• Luggage storage
• Express check-in/check-out
• Wheelchair accessible
• Outdoor furniture
• Elevator
• Snorkeling nearby
• Kayaking nearby
• Sailing nearby
• Scuba diving nearby
• Porter/bellhop
• Express check-out
• Parasailing nearby
• Smoke-free property
• Pool umbrellas
• Tours/ticket assistance
• Snack bar/deli
• Surfing/bodyboarding on site
• Water skiing on site
• Free self parking
• Pool sun loungers
• Beach towels
• Boat tours nearby
• LED light bulbs
• Fishing nearby
• Marina nearby
• Swimming nearby
• Beach club on site (surcharge)
• Surf lessons - onsite
• Well-lit path to entrance
• Double-glazing on all windows
• Water-efficient showers only

Rooms Available

• Family Condo, 1 Bedroom, Kitchenette, Ocean View

  1 Queen Bed, 1 Double Futon and 1 Twin Bed

  538-sq-foot individually decorated room, furnished balcony with ocean and pool views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch plasma TV with digital channels

  Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Playpen, iron/ironing board, and wardrobe or closet; extra futon mattress (free) and cribs (free) available on request

  Comfort - Air conditioning and fresh towels every 4 days

  Eco-friendly - LED light bulbs

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room is accessed via exterior corridors and room/bed type depends on availability at check-in

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Room and bed type depend on availability check-in
  • In-room playpen
  • Free cribs/infant beds
  • Bedsheets provided
  • Blender
  • Mixer
  • Toaster oven
  • Soap
  • LED light bulbs
  • Free extra futon
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Paul (10/5): - Location Great spot in the middle of everything very pleasantly surprised for the value. Had one small problem with the hot water heater but they cam and replaced with in an hour.
• Francois (4/5): - Staff could be friendlier
• Rogelio (10/5): - The
• Claire (2/5): - The staff was really nice but our room was dirty. We had a penthouse suite and it was filty. Glad I only spent one night there.
• Bianca (6/5): - Room service phone did not work, TVs are outdated and bathroom was clogged Other than that it was okay Loved that it’s very well located
• Dhwani (6/5): - The property does not provide water bottles so it
• Victor Hugo Rodriguez (6/5): - Very poor room conditions matress very old with holes,shower missin glass door water all over the floors when shower
• Sinario (10/5): - Beach view
• Claudia (6/5): - Los cuartos ya son viejos pero Están Remodelados , pero distribución de espacios no es buena
• FERNANDO (2/5): - Check in staff was very unpleasant. security was rude. hotel is outdated. toilets barely work.
• Claudine (8/5): Agréable - La piscine est nettoyée, mais malgré cela à chaque jour en après-midi un film de gras flotte à la surface. Piscine tellement chaude, aucunement rafraîchissante. Une des 2 piscines perd le soleil vers 14h. La plage est exceptionnelle. Hotel propre.
• Coleen (10/5): - This is a short walk to the convention center and is nicely arranged with home amenities inside. Remember to bring your own shampoo and conditioner.
• eddy (10/5): - Good
• Victor (8/5): - It has a great ocean view
• Ramon (10/5): - Perfect location
• Juan (8/5): - Very nice for the price and great walking distance to most restaurants and bars
• carlos (10/5): - Nice hotel my family loved it
• Alejandra (8/5): - me and my family stayed here for three nights, and everyone was very nice. we liked the food, and the drinks. the hotel itself is nice it’s not super modern but it was good for us. we loved the pool and how close it was to the beach. the only thing we have complains about is our hotel room bathroom only had one door for the shower, so the water was falling everywhere. and the cleaning of the room that we asked for was not the best but that’s not something major just little things
• Antonio (10/5): - Thanks
• Sonia (4/5): - The hotel is very poor in quality.
• Carlos Valdez (10/5): - Staff was kind and welcoming.
• Robert (10/5): Wonderful Time - Very nice little condo on a beautiful beach anf close to everything! Just enough room for my family of four and mother.
• Luis (10/5): - The bed ....and the pillows.. Need to be replaced
• Ife (2/5): - Run down and noisy . Perpetual spring break .
• Joshua (6/5): - It was a nice place but it leaves a lot to desire for a penthouse, not much included with the room even the cheapest hoteles include coffee packets and water with the room. Nice pool comfortable beds and cold ac. TVs didn’t really work well.
• Maria (10/5): - Excelente! Recomendad!
• jorge a (10/5): - excelent
• Ramona (8/5): - Beautiful view and wakable distance to the beach. Pool was always clean. Staff were very friendly. Safe place to ve with family.
• marcus (8/5): Save your money. - If your going to cancun and want to be centered this is a good location. the seaweed really put a damper on the trip. for all of the MONEY we spent on transportation to and from the airport. Because they DO NOT OFFER A FREE SHUTTLE. The beach should have been a lot cleaner. They do not offer free breakfast. Well actually nothing is free in cancun. you get taken/ nickel and dimed for ever and anything imaginable. I won’t be going back to cancun. The hotel is in a good location for nightlife. other then that. save your cash and go to an ALL INCLUSIVE.
• Gailagina (10/5): - The property is walking distance to main shopping and restaurant/club area of Cancun. Very responsive desk attendants.
• jose (6/5): NOT WORTH THE MONEY - I will say one of the only nice things was the pool and service & staff, as per our room it was in bad condition room PH1-1. I will attach a few pics. bathroom shower had no stand to put your soup or shampoo we had to actually use the counter outside the shower, and it was dirty. not enough hanger about 4 in total. the hotel provided room service but no table in he room to put food tray? in general, it was a shame i was looking forward a nice hotel stay.
• Brandi (6/5): - Staff are not friendly and rude. The shower held water in it and didn’t drain properly. You have to get out of the pool at 10 and they are rude about it.
• Georgina (2/5): - Rude personal, lost a whole day of not getting out to enjoy pool, pool was disgusting. Workers mention they haven’t had a pool cleaner in 3 weeks. Will Never go back
• Cliff (10/5): - Friendly staffs, great cleaning services and options to swim in pool or beach. We highly recommend it and love to come back
• Christian (6/5): - Baño no muy limpio y agua calinte se termina en 2 minutos.
• Maria Isabel (10/5): - Everything
• MIchelle (10/5): - Felt safe and secure. Did not have washcloths in the room. At times had to wait for service (pool bar)
• CANDICE J (8/5): - The property is near Coco Bongo, many restaurants and places to shop for just about anything you need. The check-in process was quick and easy. I arrived in the late evening, so that could be the reason. I can't speak for any other times during the daytime hours. My room was perfect, a nice ocean view room 109. The beds were not comfortable. I slept on pillows, they were softer than the mattress. The TV would not connect, maintenance came right away that evening but he could not figure it out. The next day, a different maintenance guy came and fixed it, but it was not consistent. I didn't watch TV but would like to have it on for the sound and to learn some additional Spanish words. Not a big deal, but just know it could be a small issue. The hot water was not working, and he fixed it while he was in the room. The restaurant food was okay. I didnt each much there but what I had it was just okay. The pools are beautiful, the drinks are good a nice variety of top-shelf liquor of my liking. The staff was nice, they spoke good English, and very professional and helpful. Overall, it's a decent hotel, but they were doing construction during business hours. It's not a 5-star place, but budget-friendly and has easy access to many things that Cancun has to offer.
• Danielle (10/5): - Clean, views were amazing! Great drinks and food
• Mark (10/5): - Excellent staff
• Hemi (6/5): - Nice swings and nice outdoor setup to take pictures. Multiple outdoor spots to take pictures with beach background. Property was okay but can be little more cleaner compared for the price rate per stay. Shower water was never hot for our entire stay of one week, my kids were freezing in cold for all showers. All pools were throughly dirty and seemed like never got vacuumed at all. Hot tubs were dirty and things were floating in water. I understand the pools are outside but still hair and other dirt shouldn’t be there.
• Julio A (4/5): - At checking the front desk asked me to pay for additional tourism tax that was not disclosed in their advertisement. I felt like I was getting scammed. The bathroom shower head was broken, the shower was clogged and the bathroom ceiling had mold in it. The location of this hotel is just amazing.
• Ezequiel (10/5): - Good services
• Tanya (8/5): - Very clean room, a lot of parts of the hotel are under construction. Staff was very nice and respectful. This hotel had plenty of restaurants, bars and nightclubs.
• David (10/5): - How close the property is to everything is super nice. Also enjoyed the view from the pool and the outdoor workout area.
• Martha (2/5): - We can no open the balcony door, We have to call and ask for clean towls the sofas whare very dirty
• Uju (6/5): - You can’t have guests, not even for the day visitors from nearby resorts have to pay. Language barrier and unresponsive customer service
• Tanagni (2/5): - They don’t have rags to take showers and they was so much roaches
• Frank Abisola (2/5): - Horrible establishment
• Ashley (6/5): Okay but not worth the stay - Hotel was beautiful on the outside rooms are ranned down super basic if you ask for any accommodations it’s a fee NO HOT WATER floors was stained at lot of construction beds uncomfortable
• Bibiana (6/5): - Beautiful place with very unfriendly staff, not well trained. Customer service is very poor
• Cindy (8/5): - The beach view is amazing. Stores are nearby and forum beach is beautiful.
• Demond (4/5): Excellent view but rooms need a lot of work - It was like a Motel Six with a gorgeous view. The room was spacious but wvwrything was really old. Tou can tell rhey teied to renovate it but paint was peeling and the hot water tank was in the bathroom. The shower dis not get hot. The beds were very firm. You could hear everything foing on outside and on the street. Did'nt get any sleep. The rooms weren't insulated veey well. You could hear everything your neighbors did. The hottub did not workalso.
• Jazmin (6/5): - Good
• Verónica (10/5): - Lovely staff and beautiful views
• Derek (10/5): - The beach chairs were bean bag chairs. A different concept
• Sharon (10/5): - I loved the location, a bit noisy because of the club and other building tenants but offered a lovely beach and location. Building staff were always helpful!
• Etel (10/5): - The view from my room was beautiful I had the sunsets of the lagoon room was ok clean bed was fine for México standards coming from New York. I must say you do need to be careful and not leave any wallet or cash laying out if you choose not to put outside your door Do not disturb I looked in my wallet and saw $3 left from a 2 $10 bills that were there and they were gone after a cleaning lady was in my room . I have no complaints property itself was and is safe from the crazy outsiders and clean pool was delicious Beach beautiful when weather allows it and price was just right
• Brenda (8/5): - Small nice hotel with the main amenities. Nice view and with access to the beach. They were fixing the building and the pool was close for one day of our stay.
• Veronica (2/5): - I'm not one to leave a bad review but this hotel was Horrible. When we arrived early we went to the pool meanwhile our room was ready, i asked the front desk for a towel for my daughter since the pool was cold, he said our beach towels arw in our room and we will get them at 3pm when our room is ready. I have been to plenty of hotels and never heard of that. They had a day pass service and provided them with towels but couldnt actually give it to the guest staying. Made no sense! Not only that later in the evening when we got our room i asked tge front desk fro new towels and he said, they dont go til tomorrow mam. I said ok i understand but all our towels are dirtly can we please get them replaced he then said yes and no one ever came. This service was so bad, we left the next day even tho we had payed for 2 nights. The overall service was horribke and such a dirty hotel!
• Sandra (10/5): - Muy buena ubicación, el personal muy amable, limpieza muy buena, lo recomiendo
• Colleen (8/5): - Stayed in a “Double Room King Bed - Ocean View” Pros: - Large room with comfy bed, safe, large closet, gorgeous ocean view (5th floor). - AMAZING beach!! White sand, turquoise water. Most of our stay the beach had a yellow caution flag for some waves but still felt really safe to swim (red flag went up at night until the morning, and stayed up on our last day). - Bean bags on the beach were great, super comfy and we could move them around to be more or less in the shade. - Very nice pools, swim up bar staff and drinks were great. - Excellent location, short walk to lots of great food with vegan options (we loved Casa Tequila, Mayan Monkey, La Boulangerie, Tacos Los Chachalocos, Capri Pizzeria Moderna), convenience stores, grocery store, and a ferry terminal (less frequent ferries, but good to get to and from Isla Mujeres). Medium: - Could hear people in the rooms beside, above us, and in the hall. Not much of an issue, wore earplugs a couple of nights. - Blanket was too thin (a matter of preference). - Pools were slightly cold (another matter of preference, my husband loved them, I would have preferred heated). Cons: - No wash cloths. - Toiletries were sub par quality. Hand soap and body wash appeared to be the same thing in different bottles (and scented, not my fav). Shampoo & conditioner combo wasn’t very good. - Shower drain smelled bad and bathroom sink/counter area was a little grimy. - Minimal drawers for clothes/other items.
• Marisol (8/5): - I liked that it was really close to the everything and accessible. I didn’t like some of the front desk customer service.
• Keith a (6/5): - Beds are rock hard.
• Ardavan (2/5): - very loud music that was even disturbing for the guests , no power outlet in our room , the only one was behind the beds. patio doors did not lock, very late check-in had to wait long with kids to get our rooms , asked for blankets and they only had sheets no blankets.
• angeles (6/5): - The area of the property was nice but the hotel needs to upgrade their quality supplies.
• Adriana (10/5): - The remodeled room was nice. We got the ocean view room. Staff was nice, great area. No complaints.
• Weverly (2/5): - This place fell apart. It used to be beautiful. The walls are cracking, paint is chipping, the pool water was murky like the pumps werent working or something, the patio chairs are all rusted and were covered in bird poop. I left same day I arrived. So sad maintenance didnt keep up with this place!
• Hannah (8/5): - Excellent pool, beachfront access and good restaurant for breakfast. Friendly and helpful staff!
• Melanie (2/5): - It’s a terrible place period
• Virginia (8/5): - There were no handrails at all in the room. Or by the stair cases. I wondered what safety guidelines actually were. Otherwise, BEAUTIFUL!!!
• Rebeca (4/5): - The property is quite a bit rundown. It’s convenient because of the location. Lots of noise around. Will not sleep quietly, but being in a room with beachfront views, helps with the noise because of the waves . The rooms seriously need renovation. Some of the staff (younger crew) have a bit of bad attitude; however, I learned how to handle it to avoid confrontation. Walking distance to convenient stores and restaurants.
• Pedro (6/5): - Ac didn’t work
• Carlos (10/5): - Everything was perfect for me and my family
• Quinn (2/5): - The Ocean view was really nice, the beds were very uncomfortable and the air conditioner dripped water constantly in the living room area onto the floor and the air conditioner in the bedroom above the bed leaked and dripped water onto the bed in the bedroom so half the bed was wet and could not use it , very disappointing would never go back.
• Kenneth (8/5): - The beach chairs
• Carlos (10/5): - Pretty nice place easy to get around
• Olivia (10/5): - the staff were so helpful and fun. The staff made the trip for us. Made us feel so welcome and at home by giving recommendations for food and drinks. Armondo was the biggest help! He was amazing!
• Veronica (8/5): - The view was amazing. Loved the location. Staff was nice.
• Dawna Rae (10/5): A great place to stay in Cancun - The location was great!! The view from the balcony was so fabulous.
• Melanie (2/5): - Horrible! Runnn
• Andrew (8/5): - Staff was super helpful. My room was cleaned almost daily. One of my balcony sliding doors had a big crack in the glass and was just taped over. Going to guess the previous occupants got too rowdy. Shower head wasn’t working proper and there was a sewer smell from the drains. That’s something I know they can’t control. Music was constantly blasting throughout the day near the pool but it’s also spring break… live a little.
• Rhoda (8/5): - Close to the market, everything is pretty much walking distance. There are multiple dining places and desserts. Service was good. Bring your own facecloth but they have towels.We liked that they have 24 hrs security.
• Mariela (8/5): - The views are amazing, I didnt like that they charged me $20 for a lost room key.
• Alexander (8/5): - Good.
• Fred (8/5): - Redo pool area
• Jessica (10/5): - Beautiful room with ocean view! Breakfeast at hotel was very good quality!
• Manuel (4/5): Not worst it - Not good at all not for the money I paid. The location is perfect but the hotel was horrible and the service guest were not friendly
• mahlet (10/5): - .
• Rene (10/5): - I Really enjoyed this place. I had a lagoon view room and the view was amazing. Staff was friendly, ac was cold and room was clean. I have zero complaints and ill be staying here again
• Daniel (8/5): - The property is conveniently located near shopping and dinning options about 5 min walk.
• Pavel (10/5): - After our vacation in Tulum, my family and I missed our flight back to LA and ended up having to spend the night in Cancun. I didn’t want to stay at a mediocre motel so as not to ruin the impression of the entire vacation, so I went for something nicer. Gosh, was J pleasantly surprised by just how nice this place turned out to be! We stayed at the PH 2-bedroom, 2-story room, which my family thought was the nicest place they had ever stayed at! There were multiple balconies overviewing the beautiful Caribbean Sea. The staff was friendly and professional, everything we needed was within walking distance. Loved this place!
• Brenda (6/5): - I would say our overall stay was just fine. We didn't go on this trip with high expectations. It met our needs for a quiet, low key, do nothing getaway. If you are looking for more than Average then you should choose different. The hotel/resort is showing it's age but you can tell they are trying to do upgrades. Our room was less than desirable but we again chose the "cheaper" room when booking and that is what we got. I would not stay in 501-1 unless they can assure you it's been upgraded! I don't think they cleaned the pool once while we were there (5 nights) as there was lots of sand in the bottom and straws, leaves, etc floating around. Nothing gross and it didn't keep us out. We got there on Tues and the swim up bar didn't open until Friday which was disappointing. The staff was great - very friendly and accommodating. All in all - this was an average place to stay. We wouldn't recommend or not-recommend - just be aware you are getting average and you will be fine.
• Mehrdad (8/5): - The only issue i had was toilet flash keep running and i told receptionist but did not folow up my request and front doors frame was loose and also the next door when they open and closed the door make so much noise. Specially night time next door keep open and close the door in the middle of night and woke me up several times. Other than that was good all in all
• torrey (2/5): - The property is in nwed of major updates for example it on has one electrical outlet, on shower door (water gets all over the floor. And the tub has only cool running water, which is very misleading.
• Miriam (8/5): - Property is decently kept, some areas are worn (floor tiles, windows), room was clean, security on site 24/7, ocean view- gorgeous! Easy beach access, plenty of walkable areas for food or entertainment, local bus transportation is available too. Staff can improve on their friendliness, but overall, great stay.
• April (4/5): - While it’s super cheap, they make you sign a long list of things that if lost you’ll have to pay for. I will say the plus side was the security booth. If you are in need of a last minute cheap hotel, I’d recommend.
• Hassan (2/5): WORSE CUSTOMER SERVICE - Terrible front desk staff, we both got sick when we stayed there the sheet smelled. This place truly ruined our experience at Mexico. I never put reviews but if i can write more about how horrible our experience was at this on every platform i would. DONT BOOK HERE there are alot more better places to stay - this place even charges $40 USD PER NIGHT FOR THE SECOND GUEST (who stays alone at a resort???)
• paola (4/5): - We stayed at the penthouse suite. The views were beautiful, and when they came in to clean, it was done well. However, when we were checking out, the girl at the counter was beyond rude and disrespectful. She clearly did not want to help us check out, and her attitude showed it. The penthouse suite also had poor water pressure, and the shower door in one bathroom would not close. Location is great customer service needed some work. The girl at the girl at the information center was nice, helpful and polite.
• Charles (10/5): - Fantastic place. Close to everything. Wonderful service. Keep showers quick and this is a 5 star hidden GEM. Will be back again.

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