Hotel Ciudad del Mar

Location: Calle La Naval, 38, Las Palmas, es

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Lift / Elevator
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Solarium
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Public transport tickets
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Scuba diving on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Beach toys
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

  1 Queen Bed and 1 Twin Sofa Bed

  279 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Smart television, satellite channels, and iPod dock

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, twin sofa bed, and desk

  Comfort - Air conditioning

  Accessibility - Roll-in shower width (inches): 47, closed-captioned TV, toilet grab bar height (inches): 47, wheelchair-accessible doorway width (inches): 47, roll-in shower, raised toilet seat, bathroom grab bars, wheelchair accessible, wheelchair-width doorways, raised toilet seat height (inches): 47, and hardwood flooring in room

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • MP3 docking station
  • Bedsheets provided
  • Bathroom grab bars
  • Smart TV
  • Local maps
  • Restaurant dining guide
  • Closed captioned TV
  • Wheelchair-width doorways

• Studio Suite, 1 Queen Bed with Sofa bed

  1 Queen Bed and 1 Twin Sofa Bed

  279 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Smart television, satellite channels, and iPod dock

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • MP3 docking station
  • Bedsheets provided
  • Smart TV
  • Local maps
  • Restaurant dining guide
  • Closed captioned TV

• Standard Double Room, 1 Queen Bed, Non Smoking

  1 Queen Bed

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Smart television, satellite channels, and iPod dock

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • MP3 docking station
  • Bedsheets provided
  • Smart TV
  • Local maps
  • Restaurant dining guide
  • Closed captioned TV

• Superior Double Room, 1 Queen Bed, Non Smoking

  1 Queen Bed

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Smart television, satellite channels, and iPod dock

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning

  Accessibility - Closed-captioned TV

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • MP3 docking station
  • Bedsheets provided
  • Smart TV
  • Local maps
  • Restaurant dining guide
  • Closed captioned TV

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a mini-bar as well as an inner courtyard view.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a private entrance, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as an inner courtyard view.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room features a private entrance, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as city views.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Junior Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a mini-bar as well as an inner courtyard view. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Pino (10/5): -
• ROCIO (9/5): -
• Angeles (8/5): - Ubicación, comodidad, habitación sin ruidos.
• tomas (10/5): - Todo Nada
• Carmen (7/5): -
• Santana (10/5): - Pues el trato y la habitación Pues no puedo decir nada
• Tomas (6/5): Falta limpieza - El desayuno correcto, aunque no es en el hotel. La ubicación está bien. La limpieza, ya que en 5 noches, sólo han limpiado y cambiado toallas un día. Al preguntar por la falta de limpieza en recepción, nos respondieron que ese hotel solo hacía limpieza y cambio de toallas un día sí y otro no. Pero la realidad es que solo limpiaron el segundo día y el cuarto que según su política, sería cuando correspondería, tampoco lo hicieron. Por tanto han sido casi seis días sin limpieza y un sólo cambio de toallas. El último día, nos hemos tenido que secar en toallas mojadas y sucias y apurar los botecitos de gel.
• Meyah (8/5): -
• M.Isabel (8/5): -
• Herrera (9/5): -
• JAVIER (8/5): - Centrico Alrededores
• Simone (10/5): -
• Ivan (9/5): -
• Almudena (10/5): -
• Wiilem (6/5): -
• 2a894d3080a373dd3698d5b5aeaa5271 (8/5): - Das Hotel befindet sich in guter Lage in der Nähe der Promenade und des Strandes, den man zu Fuß erreichen kann.. Das Frühstück war abwechslungsreich und wurde in einem Café in der Nähe des Hotels direkt an der Uferpromenade mit Blick auf das Meer serviert. Im Zimmer gab es einen Kühlschrank, der aber nicht funktionierte. Auch Mikrowelle und Klimaanlage waren vorhanden, funktionierten aber nicht. Wir waren außerhalb der Saison dort, daher war es nicht zu heiß, aber in der Hitze wäre es unangenehm gewesen.
• f9fd16cad5d671c4d6dade27cff90081 (8/5): -
• 55947a4d885a7320db99087ff11b01f6 (7/5): - It was a big room for a hotel. You don't realise how often hotel rooms are tiny... It needs some updating, nothing major but it's looking a bit used.
• 679a6e5496aa71d2a57f7d44cb98ecdf (10/5): Strand und spektakuläre Strandpromenade - Sehr gute Lage, ca 2 Minuten bis zum Strand, das Frühstück wurde direkt am Strand serviert.
• 90398d706fa473b9ab6a89ed528ad47a (10/5): Buen lugar para una estancia en la ciudad. - Nos gustó el estilo moderno de la habitación y amplio. El personal muy amable y servicial para cualquier duda que tuviéramos. Buen lugar para una estancia en ciudad . En la zona quizás faltarían un poco más de iluminación exterior por las noches.
• 5d9853d0136e722c4b714ac2faa3b177 (10/5): -
• Umpierrez Medina (8/5): - La verdad que tuviera copas , nos pusieran dos botellas de agua y que estuviera limpio El ruido de la calle y los mosquitos
• Mª de los Ángeles (10/5): Cómodo y acogedor - Me sorprendió por dentro y el personal encantador
• Granados (5/5): - Ubicación Las camas son muy viejas, el colchón…no pude descansar nada.
• JEAN-PIERRE (9/5): - - Très sympathique. - A l'écoute des clients. - Confortable. - Bien situé. RAS
• Guest (10/5): -
• Alex (7/5): Locație bună din punctul nostru de vedere nota 7 - Locația buna, personalul a fost ok și a răspuns la toate întrebările Baia era cu mucegai Aerul condiționat nu avea telecomandă deci nu puteai folosi
• ana isabel (5/5): -
• ana isabel (6/5): - El personal muy atento y servicial No había aire acondicionado y hay un patio interior donde permiten fumar y el humo entra por la ventana,que tenía que abrir debido al calor
• Rita (10/5): - La habitación No fumadores
• martell2000 (10/5): muy bueno - hotel perfecto y con buena ubicación, personal muy amable, habitación bonita, moderna, el baño perfecto con plato de ducha, quizas un poco ruidoso. nada
• Agustín (10/5): -
• Ramon (8/5): -
• Ismael (9/5): -
• Andrea (10/5): Ottimo consiglio - Tutto… Pulizia ,disponibilità dello staff ,camera ,colazione e la possibilità di lasciare i bagagli dopo il check-out…..consiglio
• Nikolaiev (10/5): -
• eliane (8/5): très bien quand même. Bon rapport qualité prix - la localisation de l'hotel et la gentillesse du personnel la chambre était très bien mais la fenetre donnait sur un intérieur d'immeubles peu lumineux
• CINTIA (8/5): - Ubicación Muy pequeña
• Raphael (9/5): - Le personnel très sympathique L'enregistrement avec les normes espagnol, le petit déjeuner du week-end au restaurant du bord de mer .
• Martin (8/5): - Grosses Bad geräumiges großes Zimmer sehr ruhig waren allerdings nur eine Nacht dort
• Samuel (7/5): Fair, central budget option - - Very central, everything is reachable by foot - Bed was comfortable - Clean - Good places for breakfast around the corner All in all, a good budget option - Very thin bed blanket, it got cold at night - Thin walls, could hear neighbors - Very low water pressure in the shower
• Stephen Cordner (7/5): Good location , but hard to find . - Central location ,comfortable room, we were able to leave our luggage early in the day as we weren't allowed in till 3pm. Felt very secure area. We had no tea or coffee facilities in the room ,we had to ask the manager for a kettle and some cups .We got a voucher of an amount unknown for breakfast in a restruant just up the road from the room, it was a bit vague when the manager tried to explain .
• Marjorie (8/5): Good - Easy to locate and Near the beach
• juan Manuel (10/5): -
• Florian (9/5): -
• Sonia (10/5): - Juste le petit déjeuner, il fallait aller ailleurs
• may (10/5): -
• Hermine (8/5): - Tolle Lage, sehr nettes Personal
• Arno (7/5): - Die Lage ist gut! Das Preis Leistungsverhältnis. Das Zimmer war sehr klein, die Ausstattung des Zimmers ist gut. Der unverhältnismässig hohe Preis am Wochenende hat uns dazu bewogen das Hotel zu wechseln, obwohl gemäss booking. com die nächsten 3 Tage weniger gekostet hätten als die zwei Nächte davor
• wolfgang (8/5): - Die Lage ist sensationell. Nur 200m bis zum Strand.
• estevez morales (8/5): -
• Cejas González (10/5): -
• Mircea (10/5): Sejur Las Palmas. - Locația, personalul, într un cuvânt, tot! Nu există așa ceva.
• TioSanti (10/5): - La atención es de 10, la habitación es amplia, el baño con ducha grande, la ropa de cama de primera, Smart TV enorme...
• Mandy (9/5): - Great location - helpful staff - Nice room Basic breakfast
• Eduard (8/5): -
• Isabel (8/5): -
• Daniel (10/5): - La gentillesse du personnel
• Ceulemans (9/5): -
• Elena (9/5): -
• JAVIER (9/5): -
• Viorel (5/5): Locatie buna, personalul super, curatenia lasa de dorit - Personalul Curatenia
• Juan Achoron (10/5): -
• jefferson (10/5): -
• CHRISTELLE (7/5): -
• Welad (9/5): -
• Mihaela (9/5): -
• Mihaylova (9/5): -
• Eivind (7/5): Veldig bra beliggenhet - Sentralt Ok frokost Relativt rimelig Ikke dobbeltseng Dårlig lydisolert
• Alberto (9/5): - La ubicación,muy cerca de la playa y del poema del mar que era lo que íbamos a visitar. Poco sitio para aparcar,pero normal ya que es muy céntrico.
• Martin (10/5): - Breakfast was excellent, with cooking (eggs, bacon, sausage etc) done on a personalised basis. We liked the patio area off our room - it looked up to the sky! Very convenient for the beach and the town and a short distance to the cruise port Staff were all very kind and helpful There was nothing we didn't like
• Juan Alberto (4/5): -
• Yeray Letier (10/5): Recomendable - Ubicacion, instalaciones modernas Todo bien
• MOISES (7/5): -
• CRISTIAN (10/5): -
• claudio (10/5): -
• gordillo (8/5): -
• CLAUDIA (10/5): - Solo hemos pasado una noche pero nos ha parecido ideal. La cama muy cómoda, la habitación grande, el personal súper agradable y el desayuno aunque pequeño era muy bueno y había de todo. A un paseo muy corto del paseo de las Canteras. Muchas gracias por todo y ya hemos reservado para el 01.04.26. saludos Todo muy bien
• Alina (8/5): Would definitely stay again! - Very close to the beach and other stores. Easy access. Bed was a good size and the TV was working well. Free WiFi. Didn’t have a kettle or iron in my room
• Cornelia (10/5): -
• Simone (10/5): -
• Gema (10/5): -
• Irina (7/5): - Чисто, удобные кровати и подушки. Большая душевая кабина!!! Не надо надеяться на отзывы других, нам не повезло. Раньше положенного времени не получилось вселиться.. Мы были очень уставшие и пришлось гулять ещё два часа, за полчаса раньше Нам предоставили номер. Ну и кофе мой муж не смог принести в номер, что-то пошло не так. Пошел в бар и принес...
• Daniel (7/5): -
• Josue (8/5): -
• Mª Loreto (8/5): - Situacion .
• Maria (10/5): - Perfect location, amazing staff N/A
• Hrvoje (8/5): -
• Ranganayaki (8/5): A really good stay near the beach and walking distance to the bus station - The location. The friendly, family owned feel. The room was clean and good for a short stay. They offered us a room with a little 'backyard' which is walled in. It gave some fresh air No windows, except into the little terrace area
• Julian (8/5): - Desayuno en cafetería cercana en la playa de las canteras. Excepcional Alguna instalación en fase de mejora
• Danin (9/5): - No desayune, la ubicación para la playa excelente, para el centro hay guagua cercas... Gracias
• tamara (10/5): -
• Saskia (9/5): - Die Lage.
• Bogdanel (10/5): -
• Jonathan (9/5): -
• Simone (10/5): -
• Jorge (9/5): - La ubicación, tiene cerca un parking, la camas cómodas. Pues entiendo que es algo puntual pero había muchos mosquitos. La verdad es que al entrar estaba la ventana abierta y eso puede ser la causa. De resto todo bien.
• marcos armando (10/5): -
• Christian (8/5): -
• Kerstin (4/5): Ok för en natt men återkommer inte. - Området var bra. Nära till stranden. Rent och fint. Mannen på hotellet kunde ingen engelska. Det framgick inte att frukosten serverades på en restaurang några hundra meter från hotellet. Rummet var litet. Nu bodde vi bara en natt, annars hade det varit svårt med förvaring.

Photos