Rex Hanoi Hotel
Location: 42-44 Gia Ngu Street, Hoan Kiem Ward, Ha Noi, Viet Nam , Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations and Prime Location
Convenience at Your Fingertips
Experience the ultimate in comfort at Rex Hanoi Hotel, located just steps away from Thang Long Water Puppet Theater. Indulge in the convenience of concierge services, free WiFi, and a 24-hour front desk. Relax in well-appointed rooms featuring flat-screen TVs, air conditioning, and some with private terraces. Start your day with a delicious continental breakfast before exploring nearby attractions like Hoan Kiem Lake and Dong Xuan Market.
Relaxation and Recreation
Unwind in style at the indoor pool or maintain your fitness routine at the on-site fitness centre. Whether you're here for leisure or business, Rex Hanoi Hotel offers the perfect blend of relaxation and activity.
Book your stay now at Rex Hanoi Hotel and make your trip to Hanoi unforgettable.
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Public transport tickets
- Coffee Shop on site
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Indoor/outdoor pool
- Swimming nearby
- Bicycle-friendly property
- Rooftop garden
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Premier Deluxe Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Premier Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Royal Double Room, City View
1 King Bed
624-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Room, 2 Twin Beds, City View
2 Twin Beds
301-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Premier Twin Room, City View (With View)
2 Twin Beds
280-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Double Room, City View
1 King Bed
323-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite, 1 King Bed, City View
1 King Bed
301-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Premier Double Room (With View)
1 King Bed
280-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 43-inch Smart TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Double Room - No Window
This double room features a bathrobe, electric kettle and flat-screen TV. No window
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Air purifiers
- Hand sanitiser
-
Deluxe Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Deluxe Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Boasting a patio, this twin room also offers air conditioning, a mini-bar and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Junior Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides a mini-bar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Junior Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features a mini-bar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
-
Executive Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. Boasting a balcony with city views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Smoke alarm
- Key card access
- Hand sanitiser
Guest Reviews
- sam (9/5): Great experience in old quarter of city - Location clean staff were so helpful
- MR COOPER S (10/5): -
- Mimosa (7/5): I would stay here again - Breakfast and room are very good Noise from music during night market
- Yoshi (7/5): -
- Mark (8/5): Had a great time in a great location - Great location and value for money Pool area and roof top bar could do with a tidy up
- Amanda (8/5): -
- tracey (10/5): Perfect! - Excellent place to stay! Lovely staff, great breakfast and perfect location. No complaints, everything great!
- Amanda (7/5): -
- Aida (10/5): Todo genial - Personal super amable, muy buena ubicación, buen desayuno
- Kirsty (7/5): - Great location, friendly staff, good breakfast. Sky bar was awesome especially the staff there The pool was indoors and small
- Tahlia (6/5): Not worth the $ they are charging. - The location was good and the staff were nice. The rooms smelt terrible, it’s smelt like mould and was quite unpleasant. It wasn’t worth the price they charge to stay here.
- Lindsay (9/5): -
- Maggie (8/5): Good location, good staff - Great location easy walk to lake or old quarter . Front desk staff and conscierges were great, helpful in many ways . Breakfast was good , many choices great view over the area .
- darrins217 (10/5): This place is amazing - My wife and I had a meal tonight. She had the Duck and absolutely loved it. I had the chicken in white wine sauce, fantastic. The highlight was talking to Maya, our server, she was a beautiful person. So surprised that there wasn't many people there.
- Joanne (10/5): Very relaxing and enjoyable - would definitely stay there again - Loved the relaxed setting and the facilities were great. Staff were professional and service was very good Location and breakfast offering N/a
- Melissa (10/5): -
- Natalie (8/5): -
- Dorothy (9/5): Staff were amazing as was breakfast. One of the strongest points was the location. And breakfast. - The room was lovely. Really clean. Lovely shower and amenities. Somewhat nice view out the window. Comfy beds and a good AC unit. The room was 5 floors up but overlooked a main road. The noise wasn’t good. Especially at 2am and you need to be up at 5am and can’t sleep for the racket.
- sam (9/5): Friendly staff and great location - Location clean tidy
- Robyn (10/5): -
- Michael (2/5): There were better options in the same area in the same price range - We liked the location, but there was heaps of other options in that area The breakfast wasn't very good. The staff in the sky bar were trying to rip us off. They made up different rules about the happy hour to try and get more money out of us
- Nicolaas (8/5): Prima locatie , verzorgd ontbijt vanop verdiep 12 met leuk uitzicht over Hanoi. - Ligging en prijs kwaliteit Verwelkoming kon beter , drankje ? Lauw water in de douche op verdiep 11.
- Manuel (9/5): It was an excellent stay in Vietnam. Would come back and stay at this hotel again - The staff was wonderful. They spoke English well. And the hotel was very clean.
- Muditha (7/5): -
- Helen (7/5): Lovely hotel with comfy bed. - Great breakfast in an ideal location in the old quarter. Hot water issues.
- Amanda (7/5): -
- Guillaume (10/5): -
- Christine (9/5): One I look forward to repeating!!! - My stay was very pleasant and I will book again in the future. The staff were exceptional ,food delicious and superb presentation of the property. Two small suggestions:- instructions for use of the shower(when changing from bath to shower head) and perhaps new covers on the cushions at the Skybar(they were a little tardy).
- Sharyn (7/5): - Great property close to everything, clean and comfortable, staff helpful and flyer has great views.
- yeboah44 (8/5): Location, location, location. - Location is great and the best feature of this hotel. It was clean. We had some plumbing issues but the staff were quick to help fix. Staff are helping to help if you have any concerns. Nice views from the restaurant and breakfast buffet. Staff are willing to answer questions and give recommendations. Best feature is the location. Helpful in storing luggage.
- Bernard (9/5): On reviendra 🥰 - L’amabilité de l’équipe et à l’écoute et serviable Connection Internet pas rapide
- lee (10/5): -
- Helen (10/5): Relaxing, clean and great service from staff. - Staff very helpful and professional. Rooms are great. Loved the Skye Bar. N/A
- Tania (10/5): - Staff were very helpful
- Anne (9/5): - Very central to everything in Old Quarter
- Juan (8/5): Good stay - Location and staff The breakfast was not that great.
- Nancy (9/5): richard and hennie were 5 star and everyone super helpful and friendly - great location for me in old quarter next to lake. my room was a bit dreary needs new carpet a mirror in the room as well. fitness center ok needed some balls & mats for stretching.
- Victoria (9/5): -
- Travis (8/5): -
- Kate (8/5): Great location, facilities & service - The location was superb. The rooms and facilities were clean at all times, and the staff extremely attentive, helpful and well informed. The facilities were great. It was lovely to have a pool in such a central location and the restaurant and food was perfect for our needs. The breakfast provision in particular was broad and kept well stocked. Finally, the roof top bar was a nice touch with very welcoming staff. The arrangement of the facilities at the top of the building was a little odd, with the need to go through the pool area to get to the bar. Perhaps it may be possible to consider moving the pool to the rooftop too to make better use of this great space, and also provide more seating around the pool, which is very tight in its current configuration.
- Sibella (9/5): A great location enabled jumping straight into the buzz of Hanoi - Location, roof top bar , pool & obliging staff All very good
- Susan (10/5): Great overnight stay - We only stayed one night on our way to Ha Long Bay but it was great. Staff were incredibly helpful and professional and it is perfectly located in the middle of The French Quarter. Heaps of bars, restaurants and shopping right in your doorstep!
- Glenda (9/5): Well worth staying - Great location, good breakfasts and staff helpful
- Helen (9/5): - Lovely central hotel. Very good customer liason manager who provided lots of helpful information for local area. Had minor issue with room but once reported they immediately moved us so all good
- ALAIN (9/5): Parfait pour un séjour à Hanoï - Personnel très disponible , emplacement idéal
- Grahame (10/5): -
- Kerrie (8/5): -
- Kylie (9/5): - Location Small room
- Neil (9/5): - Comfy room, great location friendly helpful staff
- expat326 (8/5): Good value in the Old Quarter - Stayed here with a small group tour. Was concerned about street noise as there was an impromptu musical performance going on the street. Fortunately it ended at 10 PM and the area was quiet after that and no noise reached the upper floors. The location is really good in the center of the old quarter. Convenient to the Lake and to food options. Lots of good photo opportunities. Breakfast was nice. There are a lot of tour groups that stay here but the hotel staff deals with all. Rooms ending in "02" have a good floor plan.
- Guinevere (7/5): -
- Nikolaos (10/5): -
- Marco (7/5): schönes Altstadthotel mit gutem Service - Schönes klassisches Altstadthotel, gemütliches Restaurant, tolle Bar auf dem Dach nur Indoorpool
- Marco (7/5): Gutes zentrale Stadthotel in Hanoi - Zentrale Lage, vieles zu Fuß erreichbar, freundlcihes Personal, gutes Restaurant Bad war etwas schmutzig
- Marco (7/5): Stadthotel im Herzen Hanois - Freundliches Personal, zentrale Lage, gutes Restaurant, Barbar vorhanden Fernsehen defekt, wurde reklamiert, nichts passierte
- MICHAEL JOHN DIXON (8/5): - Excellent old Town location Room carpet dated
- Jones (8/5): -
- denise (6/5): -
- Shaun (10/5): A great spot close to all the sights and action of Old Town. - Great location, wonderful staff, clean comfortable rooms, delicious fresh breakfast, roof top bar with a view, luggage storage, Nothing
- Ernst (9/5): Sehr gutes Hotel mitten in der Altstadt - Schönes Zimmer mit guten Betten. Sehr sauber, sehr freundliches Personal. Das Frühstücksbuffet war sehr gut. Die Lage mitten in der Altstadt super. Sehr zu empfehlen! Alles gut.
- Scott (10/5): Great location, helpful & friendly staff and very clean were highlights for us. - Enjoyed it. Some variety each day appreciated. Nothing.
- Jones (9/5): Fantastic staff, restaurant and Sky bar with amazing views - Great situation Lots of noise but died down around 11. It was a Saturday night
- Gregory (10/5): Fantastic place to stay right In Hanoi - Great location, fantastic price, rooftop bar had great views and staff were amazing, especially Richard who was only to happy to help
- StevieT54 (10/5): Great Hotel right in the old quarter - Rex Hotel Hanoi was a very nice Hotel in a fantastic Location right in the old quarter and overlooking Hoan Kiem Lake restaurant and roof top bar where you’d have a lovely breeze were nice and all members of Staff were so friendly and always smiling
- Rickie (10/5): Staff were fantastic. Location was excellent for what we were looking for. Would recommend if you want to be near the ac - The property was in a great location There were no issues with the property
- 181marions (10/5): Great location - Hotel is in perfect location right in the old town and close to the lake. Shout out to Rose and Phoebe at the front desk who were both very friendly, helpful and professional.
- Angelika (7/5): -
- Christian (7/5): Passt schon - Die Lage ist Top! Allgemein für den Preis nichts besonderes. Fitnessraum unbrauchbar
- Simon (10/5): Wonderful hotel in a great location - We stayed on 3 separate occasions during March 2025. Each time the staff were amazing!
- Naor (8/5): מיקום מצוין עם שירות טוב מאוד - מיקום במרכז בר מדליק על הגג עם תצפית יפה על כל העיר. צוות מצוין קצת מיושן. ( שטיחים למי שאוהב את הז׳אנר)
- Trinh (10/5): - Friendly and welcoming service. Clean rooms and good facilities.
- Daniel (9/5): Peaceful place to stay in a hectic city. - It was so convenient to everything and the budget price for a room without a window was exceptionally good value. Nothing.
- Sandra (10/5): Would recommend this hotel for anyone staying in the Old Quarter. - The location, the breakfast and the staff were all very good.
- Domeny (10/5): Fantastic stay - Location was amazing. Everything close by. Staff were friendly & helpful. Breakfast was really good. Nothing i didn't like about it
- John (6/5): -
- Innes (9/5): -
- Evelyn (9/5): -
- Simon (10/5): -
- Simon (10/5): -
- Khanh (2/5): Well positioned, needs a renovation - The location, right in the heart of filthy old town and a quick stroll to the lake. The corridor & room smelt musty due to lack of ventilation & mould growth. Our shower head did not work, we had to wash ourselves using the bath tap, toilet did not flush, carpets were disgusting, ants in the room & bathroom, the gym was unmaintained, filthy & smelt like sewerage. They changed our rooms to another which actually had a window which did show initiation on the hotels part. This hotel needs a reno to match the one in HCM.
- Leanne (10/5): -
- Tushar (8/5): -
- Natalia (10/5): -
- Z6492QDkellyc (10/5): A Island of peace in Chaos - The Chaos of Hanoi, comes to an end, when you walk through the door! Not huge rooms, however very comfortable. Nice breakfast, with eggs to order. Sky bar is a great way to cool off, with an evening breeze. Ms. Hannie, at the front desk is so very kind with her time and attention to detail. She was a HUGE help in sorting out an activity, that we had trouble with. She made phone calls, and assisted with emails, to get it sorted out. Note, they do exchange funds, should you require it.
- berat (8/5): -
- Hedi38 (9/5): - Sehr schönes Hotel mit sehr gutem, höflichen und kompetenten Personal. Sehr gutes Frühstück! Wir waren sehr zufrieden und kommen gern wieder!
- Wendy (9/5): Comfortable - The helpful and attentive staff. Richard went above and beyond to make our stay comfortable and memorable. The breakfast was really nice with lots of choice. Everything was great.
- Tara (7/5): - The hotel was very nice! The staff was very friendly and welcoming. The views from the sky top roof were amazing! The breakfast wasn't great; the food was always cold. The location was nice to be able to walk to most places, but it's located on the busiest part of the street, it's very hard to get through the traffic, especially in a grab or taxi.
- Brett (8/5): -
- valerie (9/5): - Localisation idéale , personnel super gentil et réactif . Petit déjeuner varié avec une jolie vue .
- Angela (10/5): - All the staff were excellent. The location was great. Food was good. Bed was comfortable. What more do you need. I do not have any negatives with regards to my stay
- Pham (9/5): -
- Lucille Yeo (9/5): Hanoi is cool in January best season of the year! - I enjoyed the excellent breakfast spread, friendly service of Vivian the restaurant manager. Also the choice of eggs & different noodles for the day. The best i felt was the desserts in the fridge. As for the front line staff, Dylan was very good in offerring advice on what to do as well as excellent directions from the hotel one-page map as to all the nearby places to walk to. The best location for us as it's easy walking distance to nearby attractions. Further away, yoi can just take Grab. If you arrive on Sunday night & your room faces the road (with window view), you will hear the loud music at the corner of the Beer Street area from 9pm to 11pm. But it's good for the general public as it livens up the mood.
- Hiroyuki (8/5): - ロケーションがよかった 朝食会場からの眺めがよかった
- Daniela (10/5): Totally recommended to stay here, will come back. - Amazing breakfast with changing offers every day and the passion fruit mousse is a blast! Nicely located in the old quarter, super friendly staff. They agreed to store my large bicycle flight case for 2 weeks without hesitation! The rooftop terrace offers great views.
- cherylp334 (8/5): Good enough - Great location. Friendly staff mostly. Very disappointed with the room, old and sad, with no window so a bit claustrophobic. We had upgraded to one with a window months before but none were available when we arrived and the man at reception told me it hadn't been requested without even looking at anything. Didn't get a refund. Food was good, could use a more in depth clean.
- steveNcandy (10/5): A very nice hotel located to give you the max tourist experience - Great value, well located, friendly staff, clean and spotless, fantastic rooms all made for a wonderful experience for us. The hotel was located right next to evening markets and eateries.
- Linda (9/5): A great value for money hotel in a fabulous location - Very central location right in the heart of the Old Town. Breakfast was lovely and the staff were excellent particularly Hannie who organised all our tours which were all brilliant.
- Agata (3/5): Couldn’t wait to leave as I haven’t sleep for 2 days. I’m curious what would happened if I was allergic to mold - The location. The room was awful. I couldn’t breathe from the mold (fungus) smell in the entire room, no window no ventilation. I complained to the hotel staff and was given an air purifier but it didn’t help. I couldn’t sleep! The pictures on the booking has nothing to do with the reality of the room.
- Yosef (10/5): מומלץ - אהבנו הכל
Photos
