Hotel des Alpes

Location: Promenada 45, Flims, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 07:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Sauna
• Packed lunches
• Ski storage
• Non-smoking throughout
• Kid meals
• Heated pool
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Cashless payment available
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• Security alarm
• Key card access
• Supervised childcare/activities
• Shopping on site
• Ski storage
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Ski lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Water sports equipment
• Vegetarian menu options available

Rooms Available

• Comfort Triple Room

  This triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Comfort Double Room with Balcony, indoor pool & sauna access

  This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Superior Double Room with Balcony, indoor pool & sauna access

  The spacious double room provides a mini-bar, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Superior Duplex Room with Balcony, indoor pool & sauna access

  This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a mini-bar, a sofa, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Simon (10/5): -
• blöchliger (9/5): -
• Greg (10/5): -
• Greg (10/5): -
• Greg (10/5): -
• Jorge (8/5): -
• Bogdan (8/5): Very convenient, close to slopes, well connected by bus. Massive ski room to store the skiing gear and a sauna free to u -
• Christian (9/5): Kurzbesuch in Flims - Wir hatten ein sehr schönes Zimmer und das Personal war sehr freundlich. Auch das reichhaltige Frühstück haben wir sehr genossen. Parkplatz direkt vor dem Hotel - perfekt! Wir durften am nächsten Tag unser Auto sogar noch länger parkieren, da wir unsere Tochter auf dem Berg in Ihrer Saisonstelle besuchten. Alles war bestens - nichts zu bemängeln.
• Melanie (9/5): -
• Iwona (10/5): -
• Malte (9/5): - Freundlichkeit des Personals
• Eric (9/5): -
• Andrej (9/5): -
• Claudia (8/5): -
• Iwona (10/5): -
• Joao (7/5): -
• Marc (7/5): - Gute Lage, freundliches Personal, gute Pizzeria im Hotel. Frühstück ist lecker, aber sehr überschaubar (kein Rührei, keine Brötchen). TG sehr teuer, ein Tag Parken im Hotel ist teurer als direkt an der Seilbahn! Für uns der schlechteste Punkte: Es gibt überhaupt keine Bar oder einen Aufenthaltsraum. Entweder man ist im Zimmer oder man kann sich nirgends mal hinsetzen ausser ins Restaurant-und dort wird penibel darauf geachtet, dass der Tisch nach 2h wieder für den nächsten geräumt wird. Sehr schade, denn der Rest ist total ok.
• Werner (7/5): - Sehr gutes Restaurant und sehr zuvorkommendes Personal im gesamten Hotel.
• Elias (8/5): - Schönes Schwimmbad plus Saunabereich, Lage nicht weit vom Caumasee
• Siegfried (8/5): Meine Frage sagte: Da würde ich wieder hinreisen! Das sagt alles. - Gebäude, Personal, Service, Zustand (Isolierverglasungen), Empfang, Frühstück, Einrichtungen, Dekorationen, Zimmer, Garage (zwar etwas eng) Zimmer/Wohnung am Boden staubig; im Frühstücksraum etwas viel Gescheipper und Geklirre beim Abräumen / Vorschlag: schön wäre es, wenn am Abend an der Hotel-Bar noch ein Getränk ausgeschenkt würde (z. B. durch das Personal an der Reception?
• Zoi (8/5): Ικανοποιημένοι - Πολύ άνετα δωμάτια με ευρύχωρο μπαλκόνι και υπέροχη θέα στο βουνό. Το πρωινό είχε λίγα αλλά πολύ ποιοτικά πράγματα. Το σπα είχε μια πισίνα με χλιαρή θερμοκρασία και μια σάουνα που ήταν καλή, όμως η έλλειψη ενός ζεστού υδρομασάζ για αποθεραπεία μετά το σκι μας έλειψε.
• Carlo (4/5): - The location was close to the bus stop. Had a comfortable bed and one of the front desk ladies was extremely helpful kind upon check in. There was mould in my shower and the pool walls also had mould on them. The sauna area was rather outdated. The storage locker for skis was always left unlocked, and wasn’t secure, it also shared a stairwell with the restaurant next door so anyone could go into the storage area. The breakfast was rather simple, many times my boiled eggs were served completely raw and the breakfast opened rather late when factoring the opening of the ski lifts. There was a few days where they wouldn’t be open on time at 730 and had to wait few minutes for the doors to open. There was many hidden fees that weren’t listed prior to booking like nightly parking, and towel fees.
• Miroslav (8/5): -
• Frank (9/5): -
• frederic (5/5): - L’emplacement géographique D’avoir dû payer le parking car parking souterrain pas adapté avec véhicule équipé de galerie de toit buffet petit déjeuner
• JOSE MIGUEL (10/5): -
• Paul (9/5): -
• Achim (7/5): Done their best, we had a good time - Location and staff dedication Whole property looks and feels tired.
• Katharina (8/5): -
• Daniel (9/5): -
• Martin (8/5): Ein schönes Hotel für Skiferien in Flims - Ein schönes Hotel in zentraler Lage, mit sehr freundlichen & kompetenten Personal. Plus Pool & einem guten italienischen Restaurant. Nichts!
• Łukasz (10/5): -
• Renato (8/5): -
• Amélie (7/5): Gute Lage, sehr gutes Restaurant im Haus mit dem il Forno und freundliches Personal, jedoch sollte man bei Buchung mit Z - Gute Lage, sehr gutes Restaurant im Haus mit dem il Forno und freundliches Personal. Obwohl man mit Zugang zu Sauna und Hallenbad bucht, muss man für Saunatücher extra bezahlen.
• Laura (6/5): -
• Justin (10/5): - Alles war perfekt -
• Fernando (8/5): -
• Daniel (9/5): - Hôtel très agréable, moderne et propre, très bonne pizzeria sur place
• Luca (8/5): -
• Ben (10/5): -
• Andrea (8/5): -
• Łukasz (10/5): Fabulous destination for a stay in Flims - Close to the lift, really clean and spacious room with amazing view. Well equipped, well maintained sauna with clean pool. Restaurant below offers amazing food. It is not really something that I didn’t like, but on Booking charge for an animal wasn’t specified however marked as “may occurred” and we were charged 15CHF for night for cat. We spent a weekend during summer season and breakfast offered only cold plate, with no possibility to have sort of sausage or scrambled eggs. Not a minus, just wasn’t 100% specified, didn’t have impact on our stay which was fabulous.
• Hans-Peter (10/5): -
• Pascal (8/5): -
• Karin (8/5): -
• Karin Utz (10/5): - Wir hatten ein Dreibettzimmer Zimmer, welches sehr geräumig und gemütlich war. Sehr geschmackvoll renoviert. Eine handgeschriebene Karte mit frischen Früchten erwartete uns. Das Personal war sehr freundlich und zuvorkommend. Das Frühstück ließ keine Wünsche offen. Speziell zu erwähnen ist das Restaurant. Nicht nur wird man begrüßt wie ein alter Freund, die Küche ist wirklich herausragend. Wir sind zum vierten Mal in Flims gewesen, haben jedes Mal hier gegessen und waren jedes Mal begeistert. Die Pizzen sind herausragend, aber auch alles andere ist mit Liebe und Geschmack gekocht und angerichtet. Mit ein Grund weshalb wir schon wieder gebucht haben für nächstes Jahr. Gar nichts.
• blöchliger (8/5): -
• Luzia (9/5): -
• Maciej (7/5): - Czysto, świetna trattoria na dole, blisko do Caumasee. Głośne drzwi do łazienki, ekstremalnie wąski wjazd do garażu podziemnego, słabe WiFi (4 piętro).
• Michael (7/5): -
• Vasil (10/5): -
• Andrea (6/5): - Personal sehr freundlich. Im Zimmer war ein ständiges Brummen wie von einer Lüftung oder so zu hören. Wir haben dies aber nicht bemängelt oder gemeldet.
• Stampanoni (8/5): -
• Elena (7/5): -
• Martin (6/5): - Lage, Verfügbarkeit (Warum wohl) Bei Problemen ist der Kunde Schuld. Ein Sorry? Fehlanzeige.
• Samuel (8/5): Sehr angenehmer Kurzurlaub - Zentral gelegen, schöne Aussicht
• Mirco (10/5): - Schöne, modern eingerichtete Zimmer. Sehr freundliches und hilfreiches Personal. Da kommt mir nichts in den Sinn.
• Olga (9/5): Superb -
• Edoardo (3/5): Poor -
• Tatiana (8/5): Very good -
• Joseph (9/5): Superb -
• Timothy (7/5): Good -
• Jorge (5/5): Not satisfied and ripped off - Location Extra 120 CHF for my 7 year old daughter to stay with me when I had booked a double room. Extra 4 CHF for pool towels. Underground parking without lift. Dirty ski room. Unfriendly personel just saying no to restaurant reservation hours (only at 18h or 20:15h, both too early or too late for families) and restricting pool usage (“adult only after 18h”). I used to stay here often but seems new “management” has destroyed the good intentions and added extras to everything.
• Stuart (9/5): Superb -
• Pascal (10/5): Exceptional - Amazing staff, great pool and lovely rooms.
• Victor_kuznetsov (10/5): Exceptional -
• Richard (10/5): Exceptional - Great location & facilities and the Italian restaurant in lobby is top notch! Reserve dinner early however!
• Joanne (8/5): Very good -
• Hera (4/5): Disappointing -
• Monica (8/5): Very good -
• Anne (8/5): Very good breakfast and a nice pool! ☺️ - Very nice hotel, not modern but cosy and confortable.
• Gábor (7/5): Good -
• Venture31850535896 (10/5): Hotel that instantly steals your heart away and makes you want to relieve the experience again and again! - I can only recommend the beautiful Hotel des Alpes in Flims 🤗❤️! The hospitality of the hotel staff was amazing throughout our stay and they really stole our hearts when they organized a warm welcome to our two dogs by providing them with a nice bed, as well as food and water bowls. The hotel is in excellent central location and the rooms are modern and clean. A modern swimming pool with a fantastic mountain view was just a cherry on top of this amazing experience. Keep up the good work!!
• Agnes (10/5): Exceptional - All perfect, very friendly staff, really good italian restaurant and facilities. Highly recommended. nothing
• Bistra (10/5): wonderful weekend stay - Great location, nice rooms, good breakfast times! Very nice place Extra charge for bathrobes even for hotel guests. It’s not a big deal, but it feels like it shouldn’t be.
• Philippe (4/5): Disappointing - There was nothing left for breakfast 2 hours before the end of the service
• Luca (9/5): Superb -
• Mateusz (9/5): very good stay - The hotel is great. it is located right next to the ski bus stop and the ride to the ski lifts in Flims takes around 5 minutes. There is a car park available, but you have to pay for it additionally, we were a little bit surprised about it since no one told us about it when we were checking in. The spa area is very nice however is is composed of two parts - the first renovated area with a few sun beds where a pool is located and the second one where there is a sauna, cold bath and a few more sun beds. We weren't informed that you have to pay for the car park additionally. You have to pay additionally for the towels for the spa area every time you want to have them changed. Kids shouldn't be allowed in the spa area where sauna was located, in theory it was a rule and it was written od the doors, but no one cared. First of all they were loud and secondly we felt uncomfortable sitting naked in a sauna with kids.
• Greg (10/5): Exceptional -
• James (9/5): Charming hotel in Flims. - Very clean, swimming pool and sauna included. 2 bus stops from Flims ski lift (free bus). Massive pillows were unsupportive. Otherwise excellent.
• Oliver (8/5): Very good -
• Greg (10/5): Exceptional -
• Vito (8/5): Skiferien at its best - Super Service! Fantastisch 🤩 Nix
• Siddharth (8/5): Very good -
• Zoltán (10/5): Exceptional -
• Mathias (7/5): Good -
• Gaston (8/5): Very good -
• Walkingdichter (9/5): Superb - A very nice room with a balcony with a beautiful view. Staff are very helpful. Restaurant is just downstairs and good food.Location is not a problem as we come by car. Very close to the small blue and beautiful lake.
• Kübra (8/5): Very good -
• Lena (10/5): Exceptional -
• Thomas (9/5): Little Gem in the middle of Flims - Due to our own oversight, we booked the duplex room and the stairs to the upperdeck with the bed is quite narrow and steep. But that's on us, On the positive side there was no squeking or any noise as the construction might imply. The roomes ver perfectly clean and the bathroom in itself exceptional. Parking was superconvenient albeit a wee narrow if you have a bigger car. Breakfast untill 1030 is very nice and quite extensive. The Pool was perfect. Couldn't test the sauna since we didn't stay that long. Thanks to the team!
• Patrick (8/5): Good but expensive - comfort of the room, balcony with view breakfast buffet opens too late (7.30 am), expensive rate, noise from the road
• Adrian (8/5): Definitely go again - The rooms and the view is really good. The pool is nice for a morning swim. The location was perfect. And the breakfast was high quality and delicious
• GoPlaces17180775905 (8/5): A lovely little hotel on the main street but with very easy access to the village Post buses - We stayed a week with family and thoroughly enjoyed our stay. Guido does a great job and the pizza restaurant is as good as pizza restaurants get! We found it a little odd that the hotel has no traditional bar - the original now a small Japanese style restaurant
• Danya (8/5): Very good -
• Marcelo (10/5): Exceptional - Super nice room, amazing view, good wellness area, and decent breakfast.
• Ivan_dimov (10/5): Exceptional - The sauna was never switched on on time (was supposed to work as of 16:00 PM
• Andrew (8/5): Very good -
• Jemima (8/5): Very good - Location is superb, the rooms were comfortable and clean and breakfast was good The hotel lacks a bar/lobby area - somewhere to sit in the evenings would have been lovely.
• Sebycorri (9/5): Superb - The position is excellent, just two bus stops from the cable car. The parking lot is always a plus The ventilation in the bathroom is not really efficient

Photos