Ivory Castle Boutique Hotel
Location: Roche Cl, Kampala, Central Region, Kampala, UG
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Dining Experience
Indulge in massages and facials at our full-service spa and savor delicious meals at the restaurant. Don't miss out on the complimentary daily English breakfast at our hotel.
Entertainment and Socializing
Enjoy free wireless internet, relax in the bar/lounge, and mingle at the daily reception. Stay entertained with a TV in the common area and unwind with room service and a variety of dining options.
Convenient Amenities and Location
Benefit from dry cleaning services, conference spaces, and a roundtrip airport shuttle. Located near Wonder World Amusement Park and Embassy of the United States, Ivory Castle Boutique Hotel offers a comfortable stay in Kampala. Book now for a relaxing getaway.
Important Information
- Pool access available from 8 AM to 6 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 01:00 PM
Instructions: There is no front desk at this property. The host will greet guests on arrival.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Free WiFi
- Garden
- Wheelchair accessible
- Conference space
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Free reception
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
- Free English breakfast
- Housekeeping on request
- Mosquito nets
- Banquet hall
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Deluxe Double or Twin Room
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Suite
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Executive Suite
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
-
Single Room
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Daily housekeeping and heating
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Mema (1/5): -
- Francesca (6/5): -
- Epiphane (8/5): - The facilities is a good one. The hotel staffs are very efficient and friendly. The hotel restaurant needs improvements. My breakfast service did not meet my expectations. Very poor.
- Joshua (7/5): Good - Breakfast portions were generous with plenty of options. The rooms were neat and clean. The staff were great, friendly and attentive. Location is perfect as well. Nice and quiet but close to other bars and restaurants. Pool was a little smaller than it looked in the photos. Some of the facilities were a little worn out. There was building work going on next door which was loud at times and it overlooked the pool so we had a bit of an audience when we swam.
- Daudi (3/5): Poor -
- Rachel (1/5): Stay away - There is nothing good here There is not one good thing to say about this hotel. 1. It is run down and dilapidated. When you walk in you walk past piles of mattresses in the hall. There is visible dirt everywhere. 2. I chose this hotel because of its quiet location off the main road. They did not inform me that it is in the center of a construction site and there is relentless banging and drilling from 7am to 6pm. Furthermore the construction is around the pool so it is not useable. I came to do work and with that construction noise it was not possible. Furthermore, the wifi did not work. I'm not new to Uganda so none of this completely deterred me. 3. The biggest issue I had was that I was placed in a ground floor room in the center of the construction. I had a sliding glass window that led out to the pool area. I discovered during the night that the window had no lock. As in: anyone could enter at any time. I was too scared to sleep after that and I definitely could not leave my bags to go elsewhere. I checked out first thing in the morning and found somewhere else to stay. Even after all of this, the hotel refused to refund me. Stay far far away. They have no customer service and it's not a safe place until they renovate and start taking customer satisfaction seriously. Lastly: I got tricked by the Google reviews but upon looking at them now, they are all AI bots.
- Kiberu (7/5): Good - THE VIEW AND LOCATION ARE NICE DRAINAGE OF TOILETS HAS TO BE WORKED ON . CLOGS AND SMELLS INTO THE ROOM , ROOM CURTAINS HAVE TO BE FIXED WELL SO THAT PEOPLE FROM OUT DON'T VIEW PEOPLE IN THE ROOM .
- Ibrahim (10/5): Exceptional -
- Valen (8/5): Very good - The food was good. It would help to have a kettle in the room.
- Richard (10/5): Exceptional -
- Samsom (8/5): Very good -
- Reynold (8/5): Awesome - Awesome breakfast in a serene environment
- Hendrik (8/5): - The property is fine for the price. The staff is very helpful.
- Hugo (7/5): Good -
- Abdi (9/5): Superb -
- Anonymous (8/5): It felt secure and a very friendly place. Everyone was obliging! - It was spacious and they cleaned our rooms each morning. There was also a fan available. My room was facing the front so at night there was music and voices from people using the outdoor bar! This made it quite difficult to sleep
- Kiyimba (10/5): Exceptional -
- Linda (6/5): Pleasant - Lovely staff The place was dirty Carpets were worn. The pool was filthy and should come with a health warning.
- Shakila (10/5): - It was excellent
- Mohamed (6/5): Pleasant - Hotel is very good, has a good restaurant and garden ambience is excellent. Rooms are clean. They had mentioned the room had air conditioner but in reality there was just a portable cooler and fan. Also the bathroom shower enclosed did not have a door so water was everywhere after a shower which was dangerous as it was very slippery.
- Ali (2/5): Very poor -
- Verified traveler (10/5): - What I like most about this place is it is absolutely a hide paradise with a beautiful views a full accommodation sauna, steam room , summing pool and breakfast in bed or your choice anywhere you want with out any extra charge .Most of the time we chose the garden area with beautiful Palm tree and birds sound in the morning . The rooms are quit large with very high stander services. We book for 17 days during our stay the service from all staff was excellent, kind and always greeting everyone . On valentine day I was going to proposes to my fiancé so we were looking for different restaurant but come to find out this place had special deal for couple for valentine day so we took it .We had a beautiful evening and my fiancé she loved it. I just want to say thank you to everyone from front deck to the room service people keep up your beautiful smile. This place most definitely is 5 star hotel and restaurant Thank you again Luwam and Frewane also the other girl who works with frewane I for got her name sorry and pastor
- Verified traveler (6/5): - A lovely house no gym and the pool was a waste of space
Photos
