Relais Santa Giustina
Location: Via Santa Giustina 30, Lucca, LU, 55100, Lucca, IT
Star Rating: 6 Stars
Property Type: Bed and breakfasts
About this Property
Delicious Local Cuisine Breakfast
Start your day with a complimentary local cuisine breakfast served daily until 1 PM and indulge in the flavors of the region.
Central Location
Located in the heart of Lucca's Historical Center, steps away from iconic landmarks such as Lucca Courthouse and Puccini Museum.
Modern Amenities
Enjoy modern conveniences like LCD televisions, complimentary Wi-Fi, and stylish bathrooms with showers and hair dryers during your stay at Relais Santa Giustina.
Book now and experience the charm of Lucca at Relais Santa Giustina!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 11:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Amenities & Facilities
- Free breakfast
- Free WiFi
- Free breakfast
- Smoke-free property
- Free breakfast (local cuisine)
Rooms Available
-
Double or Twin Room, Shared Bathroom
1 Queen Bed
237 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Sleep - Turndown service
Bathroom - Shared bathroom, a hair dryer, a bidet, and towels
Practical - Rollaway beds (surcharge) available on request
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Heating
- Bidet
- Daily housekeeping
- Turndown service
- Free WiFi
- No cribs (infant beds)
- Portable fan
-
Quadruple Room, Private Bathroom (External)
1 Queen Bed and 2 Twin Beds
484 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Sleep - Turndown service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Turndown service
- Free WiFi
- Private bathroom (not in room)
- No cribs (infant beds)
- Portable fan
-
Double or Twin Room, Private Bathroom (External)
1 Queen Bed
151 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Sleep - Turndown service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Turndown service
- Free WiFi
- Private bathroom (not in room)
- No cribs (infant beds)
- Portable fan
Guest Reviews
- giovanna (8/5): - La struttura è collocata nelle mura della città, quindi comoda per arrivare in qualsiasi luogo.
Nella zona vari servizi e locali. La cemera arredata con lìessenziale niente fronzoli inutili Stanze non sonorizzate (in caso di urla e musica alta e di maleducati girovaghi)
La consiglio certamente
- Andrea (10/5): - Pulito, accogliente, con titolari molto cortesi e disponibili. Consigliato
- Rossella (2/5): Pessimo - Penso che posti così non dovrebbero più esistere.
Camera arredata nell essenziale(anche abbastanza con gusto), ma tutto sapeva di vecchio, non a norma e non mi sono sentita a mio agio.
Esperienza che non consiglio
- Alfonso Luca (6/5): Nulla di ché. - Di positivo la posizione e la gentilezza di chi ci ha accolto. Lenzuola e asciugamani puliti. Il centro è ha due passi. Per mio errore non avevo visto che il bagno era in comune con altri ospiti. La stanza doveva essere di almeno 22mq, ma era notevolmente più piccola, calda e senza clima e senza alcun armadio per posizionare il vestiario. Letto
con materasso duro e solo due cuscini molto piatti. Per la colazione si ha un buono di euro 2,5 a testa da utilizzare presso un bar ad un centinaio di metri.
- Verified traveler (2/5): - There was a huge misunderstanding from the very early start.
While my journey from Milan to Lucca I received a message from the hotel that the reception is working until 7 pm and I wouldn’t be checked in later! I’ve tried to find this information in their website and certainly there wasn’t one.
The second unpleasant moment was, when I tried to call to the property by the phone number which is on the website and eventually that number belonged to another hotel in Lucca where they were kind to call them self to the hotel where I had a booking and explain the situation. In the evening when I finally arrived to Lucca, I called to the hotel which I dialed by mistake to ask if anyone is still waiting for me to check me in and the answers shocked me. They all left and of course I went to the hotel where the receptionist was kind to call to Relais with explanation of my situation.
So the next day when I finally arrived to the Relais I’ve recieved no apologies or any complimentary service as an compensation.
The property was look like apartment where each room represented a hotel room.
On the other day I’ve asked for iron and a iron-board but there wasn’t any.
At the end the key from the ‘apartment door’ literary stuck on the door and was broken by a half. Super unrealistic, but unfortunately it happened with me. I suspect that the keys are made from the cheapest materials that why it was so fragile!
Photos