Baseball Hotel

沒早餐較不方便

沒窗戶

Staff are lovely

My room had been smoked

Service was very nice!!

Location

Noisy room

My stay at this hotel was extremely disappointing. The customer service staff displayed a bad attitude, and I was assigned a room with excessive sunlight, making it uncomfortably hot. When I informed the reception, they refused to resolve the issue unless I paid extra to upgrade, even though I noticed other rooms were vacant (their open doors made it clear). This feels like a deliberate tactic to make guests pay more by assigning them poor-quality rooms initially. The room itself was in terrible condition—far from clean, with a crumpled and untidy bedsheet, as shown in the attached photo. For a property listed as 2 stars but misleadingly advertised as 3 stars on Hotels.com, the quality and service were completely unacceptable. Considering the high price, I expected much better. This hotel is by far the worst I’ve ever experienced, and the rating needs to be adjusted to reflect the actual standards.

I had a terrible experience at this hotel. The customer service staff were rude, and I was given a room with very bright sunlight that made it unbearably warm. Despite raising this issue with the reception, they insisted I pay extra to upgrade to another room, even though I noticed other rooms were vacant (their doors were open, so I could see). It seems like a deliberate tactic to push guests into spending more by providing subpar rooms initially. The room itself was far from acceptable. It wasn’t properly cleaned, and the bedsheet was messy and wrinkled, as shown in the attached photo. For a hotel that’s listed as 2 stars but advertised as 3 stars on Hotels.com, the quality and service are appalling. Considering the price, I expected much better. This place is absolutely the worst hotel I’ve ever stayed in, and the rating needs to be corrected to reflect the actual experience