The RidgePoint Hotel

Evertthing

The breakfast and the receptionist

In the middle of the night someone was trying to get inside my room that was room 207, I even tell the receptionist and she said maybe the person list his room

We arrived at 14:00 for check-in, and was told none of the rooms were ready. The receptionist was very unfriendly. After advising her that the check-in time is 14:00 as per the communication, we got a room after a few minutes. There was no hot water the next morning, and nothing was communicated. We had to phone and they just said maintenance are aware of it. After a few hours, we eventually checked out because of scheduled meetings without having been able to shower. The carpets were also very dirty. If we had just received proper customer service and communication from the staff, we would have left without feeling we completely overpaid for a very poor experience.

N4 View and Swimming Pool View At Night

Channels on TV must Include Supersport

Great place

We would like to book again

Location was good easy access to the freeway and the mall. Attended to every request - Single beds to double and providing us with a small fridge. Staff cordial and place clean. Bar and swimming pool availability. Although close to busy road noise was well blocked out.

We couldn't get hot water after 10am but only 8am last day we got good shower water. We would have preferred a bath as well. Keys kept malfunctioning and got reset at reception. Would have preferred smart TV with Youtube & Netflix as well...

Did not have

Everything

Nothing