Stagecoach Inn

Lovely property! Rooms are clean and comfortable, beds were great. Excellent location for shopping, eating and enjoying the town. Enjoyed the pool area. Staff was very helpful and outgoing. Excellent service. We ate at the restaurant and food was good and priced well. Highly recommend!

Horrible, general manager told me they have no cribs even after promised, and he walked out before i could talk to him for a refund so another person had to do it for me. Mark/Marc is a coward and genuinely deserves to be fired.

Pool area very 70’s stylish vibe Grounds very kept very beautiful looking Restaurant food great Rooms was super cute and upstairs porch area very nice to sit out on and read a book

All was good

This trip was supposed to be spent with family since it was the anniversary of my grandfather passing away. This use to be his favorite hotel, but it really has gone down hill tremendously. We had called the hotel to make sure this hotel had a crib or a pack in play for our child to sleep in, we were told that they have pack in plays available if you request one. We book through TripAdvisor and request a pack in play, we get to the hotel after driving 2 hours and we’re told that there are NO cribs or pack in plays on the premises. I told the manager that we had called and were told there were pack in plays available, and that we want our money back since they didn’t have the accommodation we needed. They told us to call TripAdvisor since we booked through them, even though the money had already been sent through and was sent to Stagecoach inn. In a matter of 5 minutes, we called TripAdvisor and were told that they would call the manager and get our money back. TripAdvisor told us that the front desk answered and said that the manager WASN’T EVEN AT HOTEL AND HAD LEFT FOR THE DAY. We were waiting at the front entrance, we didn’t see the manager leave at all!! We ended up walking in and giving the phone to the receptionist. TripAdvisor told her that they had our money and they needed to give it back, not them. If you want family friendly, this IS NOT IT!! Don’t trust what the employees say because they don’t know anything about the hotel and aren’t even educated on what they have available. Also, if you ask for any kind of refund be prepared to be questioned and have to wait 2 hours to even get a refund IF YOU'RE LUCKY!! Absolutely the most disappointing and frustrating experience I’ve had with a hotel.

Staff member at check in was amazing

Staff member at check in was amazing

Awesome staff awesome location

This property was nothing short of amazing. We loved the venue and all that Salado had to offer.