Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9 / 10 Guest Rating

Hotel Mamá Carlota

15 de Mayo 24, Querétaro, mx

Hotel Mamá Carlota - main view

About the Property

Historic Monuments Zone District Location:
Hotel Mamá Carlota is conveniently located in the Historic Monuments Zone district, making it the perfect base for exploring Querétaro's rich history and cultural heritage.

Comfortable and Well-Equipped Rooms:
Each room at Hotel Mamá Carlota is designed for utmost comfort, featuring a patio, private bathroom with a bath, and some units even include a terrace. Guests can unwind and enjoy entertainment on the flat-screen TV with cable channels.

Multilingual 24/7 Reception:
With staff fluent in English, Spanish, and Dutch, guests can expect exceptional service and assistance round the clock at the reception desk.

Experience the charm of Querétaro at Hotel Mamá Carlota. Book your stay now to enjoy a memorable and comfortable stay in this vibrant city.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Opening hours for the parking varies depending on the day of the week, please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional237 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great location.

Categories

Cleanliness8.8
Service9.8
Location9.8
Room Quality8.8
Amenities8.3
Value for Money9.3
Food and Beverage7.8
Overall Experience9.8

Select topics to read reviews

R
Roxana IbetmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 4, 2025

"Exceptional"

9.0

La decoración se siente muy acogedora, muy único!

Que las habitaciones son bastante cálidas, pero el ventilador de la habitación que me toco, hacia demasiado ruido, por todo lo demás está perfecto.

Helpful?
C
CarolmxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 24, 2025

"Todo excelente"

10.0

La atención y la calma

No tienen planchas de ropa, o más bien con la que cuentan no sirve

Helpful?
C
CarolmxMX
Verified booking
couple
Standard Room
Stayed in Nov 24, 2025

"Todo bien"

10.0

La atención

La vista.

Helpful?
M
MariousUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 24, 2025

"Beautiful and affordable hotel at a great location."

8.0

The location is great! Very close to the main attractions of the historic city center. The manager and staff are super friendly and helpful.

The bedding and sheets had stain marks. They were clean, but stained. Also the towels are very old and not soft anymore. To be clear, the rooms and hotel are beautiful and clean, but they need to pay attention to those details and replace the bedding, sheets, and towels more frequently. Also, there’s no restaurant at the property, not even coffee and fruit for breakfast and that’s a must.

Helpful?
A
AngelikadeDE
Verified booking
family_with_children
Standard Room
Stayed in Nov 20, 2025

"Exceptional"

9.0

Sehr schön gestaltetes Hotel, sehr sauber. Nett eingerichtete Zimmer und sehr freundliches, hilfsbereites Personal. Gute Lage. Kurzer Weg zum Zentrum. Gerne wieder.

Fast kein warmes Wasser zum Duschen.

Helpful?
M
ManuelacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

9.0

Very pleasant staff. Spacious, clean & nicely decorated room. Large bathroom with nice quality toiletries provided. Comfortable bed & pillows. Location walking distance to Centro but far away from major noise, with nice eateries to discover nearby.

Availability of coffee on site would have been nice. Chairs in room matched decor nicely but not very functional. Otherwise nothing negative really.

Helpful?
L
Léticia LEMAIREbeBE
Verified booking
solo_traveller
Standard Room
Stayed in Nov 11, 2025

"Excellent"

8.0

Bien situé dans le coeur historique. Chambre conforme aux photos.

IL n'y a pas beaucoup de vie dans cet hotel. Pour un solo traveller, ça manquait.

Helpful?
R
RosebeBE
Verified booking
extended_group
Standard Room
Stayed in Nov 5, 2025

"A good stay in a lovely place"

9.0

The room and the bathroom are large and comfortable. The staff is very friendly and helpful. The hotel is not very far from the real center. There are some convenient stores close by. The parking is near to the hotel and is free.

I regretted that there was no hot water in the bathroom (it was rather tepid or even cold).

Helpful?
D
DominiqueusUS
Verified booking
couple
Standard Room
Stayed in Nov 5, 2025

"Excellent"

8.0
Helpful?
S
SylviausUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 31, 2025

"Exceptional"

9.0
Helpful?
Previous
Next
23
4
56