Western Lodge

There was not plug ins. Behind the bed and extension cords are not really safe especially with a new renovation. The AC was not cold and it was loud Staff were superb and the hotel restaurant was very good

Overall we enjoyed our overnight stay. The bedding was very clean and the beds were comfortable. The room itself was clean and very nice. The rugs throughout the room and hallways need a good shampooing. The staff were very pleasant and friendly. The bathroom sink has a dripping faucet.. It is definitely an older hotel but we would stay there again.

A good hotel. Lots of stairs, no elevator. Make sure to call ahead if your check-in time is a bit later, since they don't staff the reception desk at all hours.

Staff were so friendly and you can tell that a lot of care was put into the property.

We enjoyed the stay, but check-in was a problem - no one near the front desk. We had help from the staff with our luggage, thankfully, because all rooms are above ground level and they do not have an elevator,

The property was decent. It was like walking straight into the 1990’s with the plush carpets and the yellow fixtures and oak bathroom. There were no elevators and having to unload everything really sucked as the hotel rooms were on the second floor. The mini fridge leaked all over the carpet as well. the breakfast was just homemade muffins, granola bars and cereal, but at least it was something until we could get to downtown for a restaurant. The beds were comfy though and the staff was incredibly friendly!

Had a Good time here, hope to do it again

A bit out of the way

This was perhaps one of the worst nights I have spent in a hotel. First of all, the air conditioning in our room did not work. There was a fan in front of it to try to disperse the cool air around the room. However the air never really cooled off. Furthermore, there was no one at the front desk. Our toilet was plugged and was plugged from the get go. We had not even used it. The lady at the front desk left at 10pm and there where no instructions for after hour issues. We ended up having to use the toilet on the main floor. When we first arrived at 6pm there was no front desk worker. A note instructed us to check in at the restaurant. We did this, however the worker there had no idea that there was no one at the front desk and could not help us. We went to town for supper and returned later in the evening. Due to the fires in the area we could not open the window, and the room was extremely hot. Despite the best efforts of the air conditioner/fan configuration. There were construction materials left by the emergency exit. The alarm for the exit was set off early to ensure that any sleep we might have got was disrupted by 6am. I talked to the front desk employee in the morning, who said they could not do anything for us (i.e. refund). She gave me the email for the manager. I sent a respectful email, and there was no response. I also left a voice mail and did not hear anything back.

We were not given the room we booked. Had 2 double beds