Hampton Inn & Suites Saraland Mobile

First when checked into room rolled down curtain and found bugs all over curtain. Not one but about 20. Was moved to only room they had first floor handicap room. This room is very worn stains in carpet, ceiling, shower, crack in floor. Looks dingy and very worn. Booked for work at one price when checked out another rate and was told we don’t follow that rate. Took discount off first room night and still bill more than what I booked for. Don’t do it!

Clean rooms! Very quiet location - enjoyed our sleep 😴 Breakfast was great - staff was so friendly !

The breakfast was good. The workers were fantastic.

The lighting in the room was poor. The window shade would not roll up. The temp could not be controlled. One lamp beside the bed did not have a shade or bulb. There was a musty smell.

Great

Nothing

Near my destination, clean, comfortable and well kept.

Almost everything. Staff were very friendly and helpful.

Pillows were too soft. That's about the only thing to complain about.

THE ABSOLUTE WORST STAY AT A HOTEL I HAVE EVERY HAD IN MY LIFE PLEASE PROCEED WITH CAUTION. Hampton Inn 80 Shell st. Saraland, AL 36571. I just checked out today 3/1/2026. I was at this hotel for 2 night the 1st night I was not that but the second night I arrived really late to find mold all over the bathroom. The next morning I advised the so called “General Manager” BRANDI SMITH about my experience and she advised me she was just going to have the room cleaned and given back out to another guest that night, she also said to come talk to her when I checked out. Of course because I was looking to be compensated she was not available. The service was crappy the managers even crappier but my 2 night stay was over $400. Please see the photos below and as a Hilton honor member for over 10 years this is unacceptable. I called the customer service line and no one can do anything for me. I will never stay at another Hampton Inn in my life. Straight disgusting. Don’t stay in room 100