OYO Eastbank Hotel, Speyside Scotland

smelly, dirty - slaters in sink

Friendly local pub with a small bar. Easy to check in with quick service. Ample parking on the streets nearby.

Despite smelling strongly of bleach, this place needs a lot of work on its cleanliness and maintenance, specifically the shower and bathroom. The beds were not comfortable. Above the headboard there were plenty of scratch marks where the paint has been clawed off... I assume from a while ago.

Absolutely horrible stay. 3 single beds that they came and pushed together to make a double. The mattresses were ancient. Sunk down in the middle with all of the springs exposed. I put the extra quilt from the third single bed underneath me to try to soften the piercing of the springs in my hips, which didn't help. The carpet was thread bare with wrinkles and was filthy. There was frosting on the windows as your were directly in the street and people passing could look into the room, so absolutely no view to the outside. There was a chair in the corner with a cover over it that didn't fit and kept slipping off. The hairdryer didn't work and smelled of burning wires when turned on. The shower had very little pressure. No shampoo or conditioner. A shower stall with no shelves. This isn't a 4 star hotel. It made our visit miserable and should not meet Hotel.com standards to even be listed on the site. We were extremely disappointed.

Breakfast was really good. Big portion of full Scottish, complete with haggis. Buffet style for toast, cereal and drinks. Excellent service.

There was a hint of a smell of smoke, but I think that was coming from one of the other guests.

staff were friendly. Hot shower with lots of pressure

dated hotel , very tired furniture and decor. had a room at the front of hotel which was very, very, very noisy all through the night. curtains let street lights through so made sleeping very difficult. #BatesHotel based on cost @£90 not worth even half that cost

Very clean and friendly customer service.