Henia Hotel

Since the hotel is so close to everything in Dumaguete, I always stay here when I visit. The staff is friendly and helpful, and the location is quiet and safe. The facilities alone have begun to deteriorate, although they are still suitable for a few days' stay.

Staff were always ready to assist a senior citizen.

Hotel is in a central location and most of the stores, bars, restaurants and nightlife are within reasonable walking distance. Staff usually helpful and friendly, but sometimes staff at breakfast were not. Breakfast was ok, but not great, but I persevered as it was included. Nice room, but thin walls, I could hear persons in corridor and rooms next door. On one occasion I could even hear the person in the room next door getting a massage (fortunately just a regular massage!). The door handle on ensuite bathroom door came off completely while I was inside and I was momentarily trapped, not being able to open the door. I had to shove the handle forcibly back on and was fortunately able to get the door open. The one time I requested a room clean, housekeeping threw out the hand soap and didn’t replace. They also didn’t replace shower gel or toilet paper. The rubbish bin in the corridor was not emptied for several days. I asked housekeeping to empty it and they did not. It was only emptied after speaking with front desk staff.

Very nice staff and location is close to everything great place

The staff was very helpful and friendly.

Rooms have no refrigerators and microwaves.

Good hotel with walkable areas

Excellent for the price

Price

The property and the staff were great. The menu for the free breakfast was horrible. No real choices.