Lotus Aroma Sapa Hotel

The rooms are nicely done and well maintained, very comfortable to stay in. Service and staff are great. The location was perfect.

Du and his staff take a well care of us. Rooms are specious and have a good bathroom. Everything is clean. If you need any help, Du and staff will help and support you immediately. It was a pleasure to stay at Lotus Aroma Hotel.

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Next to bus stop and village market. Staff was very friendly and helpful.

Breakfast could be a little better

few staffs speak English.

Our room was upgraded free of cost. Upgraded room was very nice with beautiful view. Rooms were big & amenities were comfortable. Staff was helpful.

(1) For booking Fansipan tour, I did not have VND & receptionist did not have facilities to exchange $. So I have to download app & book the tickets. (2) Breakfast spread was good but we are vegetarian & there was no marking on label whether food item is veg or non-veg. We were afraid of taking food items in our plate. Also staff standing there to serve was unable to speak & understand English. This should be improved if hotel wants more tourist from India.

Everything. Location is good, right on the market. The people is amazing Facilities are great Second year in a row that I stayed

The good point of this hotel is the proximity to the bus station and the Sapa market. The staff speaks English and some Mandarin, has been friendly and helpful. Sadly the good point is also the bad point. The close proximity to the market and the bus station means that there will be some noise in early morning and late night.

Facilities are PERFECT for business trip like mine, the room design and placement of the furnitures is so well for work-relax combination. The staffs are super nice, but I guess they’re a little bit inexperienced when assigned me to a room next to a room under maintenance, the work giving out so annoying sound for almost half a day. Breakfast was great, I was astonished with the diversity of dishes. Location would be great for private cars as the road surrounding it was large and the hotel had literally unlimited parking slots :)

closed to Sapa market, good location for bus terminal and night bazaar.

only few staffs speak English. manager promotes too much tours but not work for vip limousine, this means she works for money to get kick-back.

very comfortable and modern looking

I think me and my friend were only the customers there, if this hotel will be at least with 30-40% occupancy will be fantastic. another moment is that cost of cappuccino is twice bigger than beer, this is confusing