Magic Key (No Resort Fee)

Think it was 12 nights stayed in total. Was told by email can check in early as our flight was before 4pm & was told on email FREE & when got to hotel it wasn't & couldnt check in early. Apart from that it was a good stay. Would be nice with coffee maker in room as there isn't & reception charge $3 for a coffee. That's a first!. Internet kept going off sometimes. All staff friendly & Matthew is always happy to help. Room was clean but pillows on bed gave us both a bad neck. Bed comfortable, but pillows aren't. Have to ask for room to be cleaned

Just ok. Had an issue with the tv remote not working. Desk clerk couldn’t get it to work either. He came back with another guy, possibly the owner. He stood directly in front of tv and it worked, said to hit the v button first and it’s fine. He treated us like we were idiots. So, remote wouldn’t work from the beds or chair. We had to get right up to the tv to change the channel. Simply ridiculous but we weren’t calling again because the way we were treated. Also, they had a $200 hold on my cc. That’s a bit extreme. We go to Kissimmee often and we will definitely not stay here again.

Location is amazing, a lot of restaurants near you. But They hold $200 to charge you for a silly things. I never saw such fees before. Room floor is dirty. Linen smell bad.

Clean rooms comfortable beds quiet

Very clean hotel, and the guest service was excellent

Charged for smoking when we specifically pointed out the room had been previously smoked in when they gave it to us. Neither of us smoke and have never had this happen. Stayed there many times. Never again.

This hotel was excellent! It was in the perfect location for Disney World and Universal. I loved that it has 24 hour laundry! The room was clean and quiet.

Great place to stay

Nice rooms very clean and spacious

This was the best find in Orlando! Inexpensive only 20 minutes from sea world. So convenient to old town with restaurants shops and amusements. If you are nearby you must go to crazy mason milkshake bar. It's delicious. Magic key even has a little patio area where you can watch the sunrise