Apartamento Exclusivo Puerto Marina

En mejor lugar imposible, con las ventanas cerradas no se escuchaba ruido por las noches

The property was nice enough. Beds and sofa were comfortable. Fairly spacious. Good shower.

Well the fact that it took us half an hour to find it as no directions were given and none of the locals we asked knew either was not a great start. Then we discovered that the lady who manages the property had got her dates mixed up so no-one was there to meet us and nor was the phone answered for some time. This was bad enough but to find the property hadn’t been cleaned made matters much worse. We were just about to book another hotel when we received a text from the owner telling us the property manager would be there shortly. Upon arrival she was incredibly apologetic and had been asleep when the owner had called to say we were waiting. She had brought her husband and two teenagers to help clean the property. However, it was still nearly 2 hours after the taxi dropped us off that we gained access just before midnight and we were very fed up by then. I have never stayed anywhere where nothing bar some hand soap and toilet rolls were provided. Not even a cleaning cloth to wash the dishes and some of the cups were also dirty. Whilst I felt sorry for the family having to get out of bed to come and clean the property, and they were very nice and apologetic, this is not how anyone wants a holiday to start. There was not even a token gesture by way of compensation.

Nos a encantado

Ubicación

Location was good in that it was central to the marina and bars and restaurants were nearby. 5 min walk to the beach and it was gated and we felt secure.

The taxi driver left us at the marina which was no where near the accommodation. He couldn't find it based on the address that we had. We ended up phoning the host to ask for directions and she sent us a map. The directions were a bit tricky. We used whatsapp and were in contact with the host who met us for the key handover. A few little updates could make this place amazing. A shower mat, floor is slippy when wet in bathroom. Also a spare set of towels that can be rotated to allow for washing. A dishwasher, a blanket/throw on couch which could be washed, it was well used and needed a clean and hoover. The patio furniture was very dusty - needed to be washed and the cushions were flithy.

Location excellent. Nice, clean and comfortable apartment. Everything on the doorstep! Would 100% stay again.

Towels were a bit worn