Hotel Restaurant Grünwalderhof

Schöner Gasthof, Abendessen im Restaurant war hervorragend, renoviertes Zimmer mit großem Bad

es gab nichts zu kritisieren

Úžasná obsluha- milá, přátelská, všímavá k potřebám a ochotná. Vynikající jídlo, starožitný interiér, výhled z pokoje na hory a možnost posezení na terase u pokoje, krásné okolí a možnost vycházek. Denní úklid.

Uvítali bychom větší teplo v pokoji a možnost ubytovat se psy, jak to bývalo v tomto hotelu dříve možné. V koupelně nefungovalo odvětrání.

Rien = nothing at all

The room and the bathroom wasn't properly cleanned for our arrival. The hairblower in the bathroom wasn't even working. In the room no minimum coffee maker, no supplies at all in the bathroom, not even to plastic glasses to brush teeth.

The Room: A good, comfortable room featuring a private balcony. The Bathroom: Very spacious, complete with a bath and a shower over the bath. The Scenery: Spectacular mountain views, including the magnificent Patscherkofel mountain right on the doorstep. The Transport: Extremely convenient public transport, with a bus stop right outside providing a direct, hassle-free route into Innsbruck city centre. The Breakfast: Lovely breakfasts to start each day. The Dinners: Three memorable evenings enjoying delicious local food.

Nothing really.

The views Bed was comfortable

No kettle in room No access to a bar No hot breakfast Short staffed

De ligging

Matig

La televisione si è accesa da sola di notte ed è stato leggermente terrificante, ma per il resto ci è piaciuto tutto :)

1. The mountain views are amazing. 2. The owner, manager or receptionist kids and the cleaning lady were very nice and friendly.

1. Poor customer service Throughout my stay, I felt like I was a burden. Every question or request seemed to annoy the staff. 2. No laundry service There was no laundry available, so I had to travel into the city with my baby just to get clean clothes. 3. Incorrect charge and poor arrival management I was charged for 4 full days even though I only stayed for 3. I tried calling, texting, and emailing to inform them of my late arrival, but nothing worked. When I arrived in the evening, everything was closed and the place looked deserted. I had to go around in a taxi from hotel to hotel looking for a place to sleep that night. Despite this, the host still charged me the full amount and told me that if I didn’t pay, I should find another hotel. 4. Poor breakfast The breakfast was very disappointing. 5. No assistance with stairs There are many steps, and no one offered help. I had to carry my luggage, stroller, and baby up and down the stairs by myself. 6. Isolated and uncomfortable location The property is very isolated and feels unsafe. For two days, I was the only guest there; only on the last day did a couple arrive.