Kook 7 Apartment - Isrentals

Perfect location. Such a great place to stay!

We had a terrible experience. They double booked our room. I literally entered the code, walked in the door and there was another family staring me in the face. Then, my wife, children and ai were stranded in jerusalem right before their religious holiday where the whole county shuts down, with no place to stay!

Great Experience and space

Great location. Nice secure building. Full time concierge. All questions answered promptly. Would stay again

Not cleaned upon arrival No hot water even waiting with the dud timer as per instructions. Mildew smell in bathroom Cigarette smoke upon walking into apartment . Not enough towels to shower

The garage door app didn’t work

This is a very dirty place. Stove doesn't work. They refuse to come look at it. Towels are stained and yellow. No shower curtain. Bathroom sink faucet is dangling off. Can't be used. Beds are hard as rocks. Took three hours to gain access to this place. I structions were very misleading. Took two days to gain access to the parking. Nothing here works. Took two days to get them to turn on the wi fi and TV. There is any decent cooking pots or pans. No coffee maker, no microwave or toaster. Chunks of hair all over. Pink slimb in shower walls. Broken window kept falling out. Patio is filthy.

Good location

This property is very far of what I requested …first is not the address advertised and second is not the quality you offer as luxury rentals. I expected at least cleanness and functionality and neither of those . Very unpleasant and disgusting. Dust all over the place .Kitchen dirty. Again the whole apartment it’s in a very poor condition . TV and dryer also doesn’t work …..I didn’t booked a 1 star apartment. It is supposed to be luxury apartment We were there on vacation and not to deal for maintenance issues. Terrible customer service.Multiple calls and texts to admin and owner who didn’t care . I request a refund immediately

Very good location. Accommodation great.