Home2 Suites By Hilton Clarksville Louisville North

Clean… breakfast was amazing!

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The cleanliness of the hotel, and the rooms ,emails that I received . The buffet breakfast.

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Convenient to have appliances, clean and quiet.

No cold water in kitchen. Reported to desk. Still not addressed as we left four days later.

Upon check-in, I was greeted by a lovely front desk worker named Z. She was super helpful & made she all my requests we're met. I stayed 2 days & she was there at check out, being super helpful during the breakfast rush as well! I love it when I encounter ppl like that it makes my stays so much more comfortable. This hotel is super secluded, which I also enjoyed but a short drive to many restaurants and shops.

Had an issues with the fridge leaking and making a terrible noise, I did notify front desk. Unfortunately, maintenance was not there that day to look at it. The sound did keep me up into the late hrs, I did make front desk aware of that so that didn't send someone to knock on the door early to look at it. But other than that. It was great

It was clean and staff was friendly.

I was supposed to stay here during a volleyball tournament. I booked outside the tournament housing service months in advanced. I received a notice from my Hilton app that the room had been canceled on Monday and I was supposed to check in on Thursday. I called where the receptionist said the manager would call me to help me find a room on a different property. He never called. I received an email saying they were over booked because of the tournament and I would receive Hilton reward points as an apology... Still no points. The customer service is a joke. They knew well a head of time how many rooms were reserved but waited until last minute to let me know. I was forced to pay more to stay in a very questionable hotel because that was all that was left.