Riverchase Lodge

The inside pool and price

The outside not working the whole time we was there.And they dont have house keeping we took our on trash out.And had to find a house keeper to get towels and our stuff.When you make reservations you get what you see on pics they post and wha tare accommodations for your family they have.I think if they know outside pool wasn't working they should let that be known and you need to be your own house keeper.We stayed almost a week.but never again. Also wifi was down for two days.Need to post on site what they dont do or have not working where people want be disappointed going on vacation. Plus our tub had a big rust hole where piece was off tile breaking chipping paint in bathroom. Very upset cause I stayed here before it wasn't like this

The pool and location

The outside pool had just been shocked so we couldn't use it

Everything but one thing

There was a huge group of people blocking the pool the whole day. Until 9:30pm.

Clean rooms. The pool is warm & clean. All of the employees were super friendly and nice.

Small rooms

Quiet, good location

It was clean, and housekeeping was great.

Bed in our room was a small bed and was told it was a queen bed, air didn't work that great in our kids room, never had wifi the whole time we was there and we was there from Thursday to Sunday. Could swim in the inside pool cause they would let people do what they want on the slide and the outside pool was closed the whole time we was there and was told when we booked the room that both pools was open. My family and myself will never stay at this hotel again and I will recommend other people not to stay there