Holiday Inn Express & Suites - Auburn by IHG

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I like everything about this property

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Pool was closed which was the whole reason we booked this hotel so the baseball team and kids could swim after their games.

Stayed here for one night. Our room was clean. The air conditioning unit had a constant fan setting, which I loved. The manager was very nice. I would have rated it higher; however, the pool was not up to standard. We booked this hotel because it had an indoor pool. The pool had a broken part, which caused the whole pool room to be extremely hot and full of moisture. We still swam in the very warm pool, but the moisture was really, really bad! I also did not appreciate that I was charged an extra $50 for a deposit. It gets removed eventually, but a heads-up on this during check-in would have been appreciated.

Jeya at the front desk was absolutely wonderful! So friendly and very welcoming!

Everything was wonderful!

When we checked in - they were very nice but told me they didn't have any 2 queen suite rooms available even though that is what I booked and paid for. They put us in a 2 queen room and said that was all they had left and it was the same price. I am sure it was not - but settled for what they had left. Property was very clean and the beds were comfortable.

Was a great wonderful day quiet, and it had pool and everything in it

I I enjoyed it

When you walked in the hotel smelled very clean. The gentleman working the front desk was very kind and helpful. They offer fresh baked cookies at check in. The rooms are very large. The warm breakfast was one of the nicest I have had at a hotel. The food was all well seasoned and had good flavor. The oatmeal was cooked perfectly! The pool is open from 7am-11pm so if you are too tired at night, there is always time to swim before check out. The hotel was nice, calm, and quiet at night, allowing for a good night's sleep. The bed was very comfortable.

The handicap accessible room was on the 3rd floor (they do have an elevator). The bakery items at breakfast were dry, and they were out of orange juice. The bottom of the bathtub was very slippery and needed more grip tape put down.

I love the updated rooms! The beds were super comfortable and the bathrooms were amazing. My daughter forgot her shampoo and luckily the hotel provides Dove essentials in the room. Pool was amazing and clean and the breakfast was delicious!! We will definitely be coming back!