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9.4 / 10 Guest Rating

Zhangjiajie Country Garden Phoenix Suites Hotel

Banping Village, Shadi Xiang, Yonding District, Zhangjiajie, Hunan, Zhangjiajie, CN

Zhangjiajie Country Garden Phoenix Suites Hotel - main view

About the Property

Luxurious Accommodations

Make yourself at home in one of the 1041 air-conditioned guestrooms featuring jetted bathtubs and rainfall showerheads, with complimentary wireless internet access and cable programming for your entertainment.

Unparalleled Amenities

From an outdoor pool, indoor pool, and 24-hour fitness center to a 24-hour business center, concierge services, and complimentary WiFi, we offer a wide range of amenities to ensure a comfortable stay.

Ideal Location

Conveniently located near notable landmarks such as Puguang Temple and Zhangjiajie National Forest Park, our upscale hotel in Zhangjiajie provides easy access to explore the beauty of the region.

Indulge in luxury and convenience at Country Garden Phoenix Suiet Hotel.

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from July to August. Pool access available from 3:00 PM to 9:30 PM.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional5 verified reviews
AI Summary

Guests highly rate the excellent customer service and frequently praise the luxurious hotel.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage9.2
Overall Experience9.9

Select topics to read reviews

G
GERARDO J
Verified booking
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

10.0

Excelente hotel

Helpful?
N
Nadessha
Verified booking
family
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Mar 5, 2025

"Very interesting hotel"

8.0

We visited the hotel in off season so we have to expect that it is not up to full operation. I believe we were on two guests in this 900 plus room resort. The assistant manager was so helpful to us with researching things to do and places to eat in the area which made things much easier. The rooms were big and comfortable so no complaints there. I took advantage of the inexpensive in-house massages. Easy to get around using Didi. Would probably stay here again.

Helpful?
E
Eugen
Verified booking
family
Standard Room
Stayed in Jun 4, 2024

"Exceptional"

10.0

Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 27, 2018

"Exceptional"

10.0

Very nice hotel in the mountains with a good view. The hotel was decorated very nice for Christmas. The indoor swimming pool is not open year round like I thought though and the restaurants close earlier during non-peak travel season so rely on room service if you want food late (it was good food).

Helpful?